My history with Rubin Properties dates back to 2003, when I first became the President of my HOA…read more My building had been happily using them since previous to that year, but when I became President, I experienced all the reasons why. I grew to become particularly impressed with one of the company's property managers. She was quick to respond to my emails (most times, within several minutes), and would meet my high standards of detail orientedness by copying all involved parties, with every single detail answered, checked, included, balanced, and unquestionable confirmation that the job was DONE. She impressed me even more a few years later when one of our condo owners discovered a leak and we had to do mold remediation. Our insurance company denied the claim, and it was only after this property manager pushed and appealed that they finally conceded and covered ALL the costs incurred by this issue. She personally saved my HOA around $15k - a HUGE win. She also re-negotiated the contract for one of our monthly bills, saving us $1,700 per year. My Board was super impressed with her email on that subject, because we didn't even realize that contract was negotiable. Fast forward a few years, and who do you think bought & took over Rubin Properties completely? My favorite highly detailed property manager, who already had a history of saving us money and providing excellent customer service: Heather Miller. Since taking ownership of the company, Heather modernized with an upgraded website, automatic dues payments, & online access for my Board to view copies of any invoice or payment, anytime. She has used her own high standards as a baseline & has mentored and taught her current team well; all the property managers on her team have consistently given me & my Board excellent support in times of emergency or routine maintenance, for years now. I know that Heather drives her team hard to support clients' needs - and she also rewards their hard work with lunches, dinners and team-building escape room challenges (nice, right?!). Plus during this pandemic, keeping each team member safe & well has been a priority. It makes me even happier to know that Rubin Properties consistently does such a great job for my HOA and our building AND it's a woman-owned business with a healthy workplace culture that values their employees. My Board and I count on Heather, Cesar & the whole team for: Emergency response Routine maintenance Contract negotiation Conflict resolution between owners and/ or tenants Excellent vendor referrals Budgeting and detailed statements Advising us in hairy situations Annual tax prep Keeping our HOA practices legal and compassionate Special project advising & coordinating HOA-related legal advice ...and so much more The icing on this cupcake for me personally is knowing I can trust Heather's opinions when I need to make decisions, or when she guides my Board as we rewrite our CC&Rs. To me, knowing that a strong moral compass exists at the core of our property management company's ownership is priceless.

I needed to update my automatic payments because there was a change in the monthly and assessment…read moretotals. Luckily, I had a fantastic helper, Ariana Arias. She made everything simple and she was very patient as she guided me through the process. I am a psychologist and I appreciate Ariana's skills with people. She is kind, knowledgeable, and thoughtful. She gets an A +++ ! In short, Ariana is an asset to Rubin Properties, Inc. Phyllis Gillman, PhD

CALPM takes care of everything and contacts us only when needed so we're very happy with their…read moreservices. There are no hassles, no unwanted emails, etc. The less we have to worry about our rental, the better for us.

We have had a great experience using California Leasing. Communications have been very responsive…read more Any issues, such as a small sink repair was handled quickly and professionally. They helped us preparing for tenants as well, such as installing blinds instead of curtains on some of the windows. Their customer web portal is nice too. You can get reports and status and have a place to quicky find documents and find status. They helped with tax suggestions as well, which did help so we didn't have an unexpected tax bill.

Received a call from CJ who went above and beyond to address the misunderstanding. Tenant has a 24…read morehour line, owners have a line as well. An out-of-town owner is well taken care of, as are their tenants and the property. Thank you very much CJ.

My husband and I researched and contacted several property management companies before deciding to…read morerent out our house. We chose Gable Property Management, and the entire process was incredibly smooth. From the initial contact to the final rental agreement, they found a perfect tenant for our house in just 10 days. The entire team, including Jennifer, Derin, Ryan, Ty, and Jess, worked exceptionally professionally throughout the entire process. I highly recommend them.

A huge shout-out to Melissa, Jasmine, and Mindy! Their teamwork has been incredible in ensuring the…read moremost efficient tenant turnover possible. By diligently handling all phases--from timely inspections and frequent showings to quickly resolving minor repairs--they placed new tenants in under 10 days after the lease expiry. ​

Nothing but great things to say about Julie Olson at RentSource. Since day one she has shown her…read moreexpertise and professionalism. Have been working with Julie since early 2021 and she calmed all of our fears about nightmare tenants and nightmare issues. Julie has the resources to handle any issue and she found us great tenants! Julie has handled everything from the annual lease renewal and property inspections on down to minor repairs and fixes. I think she has seen it all as nothing rattles her. She just handles it! We are so thankful and grateful for Julie. 10/10 and highly recommend.

BAD EXPERIENCE - PROPERTY OWNERS BEWARE! Portia Franklin wasted weeks of our time and we lost rent…read morerevenue when we considered listing our property with Verified Property Management. Portia was disorganized, flaky, unprofessional and unable to deliver on all promises she made. Their contract also has unnecessary hidden fees charged to property owners if a repair is needed. Make sure you read the fine print before signing the contract. We decided to go with Gable Property Management instead.

Property Management Professionals is a True Statement when it comes to Customer/Client Services in…read moreworking with Diana Arias. All concerns and questions were quickly answered in a very timely fashion. They all have been super reliable and professional. Thank You for making my job easier. Sincerely, Beth C. Escrow Services

Diana Arias went above and beyond, explaining the situation and coming up with a solution within…read moreminutes. She provided all the documentation immediately and followed up with a call to ensure I had everything I needed. Flor Guzman

Absolutely terrible, dismissive, and rude. The transponder on my car to open the gate stopped…read moreworking after one year and they have the nerve to charge me $35 for a new one, after waiting two weeks for someone to finally answer the phone. This property management company is terrible and awful.

I had to write this review after numerous calls to the HOA for or exterior paint approval . Not to…read morethrow anyone on the bus , but we had to make a in person visit since today there was no results or calls returned . Regardless we meet carolyn today at the front office and she was " on it "! She was pleasant , kind and was willing to go the extra miles to push forward the process and connect us to the right contact . We have to make a few changes but everything else is fine . Thank you again for your help , time and upbeat personally . awesome help 5 stars all the way . Thank you :)

The worse people with no compassion. No empathy for…read moreindividuals with Disabilities. It's very sad that people at this days can act like this .

Jen Nagle & National Property Management Group have been very helpful & responsive to any concerns…read more& requests we have made in our HOA Community. The staff has been professional & friendly in all interactions. We highly recommend them!

After being ignored for weeks by Andrew via email and phone I called but of course he was in a…read more"meeting" unfortunately I had a very unprofessional and disappointing experience with Corbin. She was disrespectful, dismissive, and lacked basic courtesy. Instead of receiving help, I was spoken to in a condescending and rude manner that made the conversation unnecessarily unpleasant. An HOA should set the standard for professionalism and respect when dealing with homeowners, but unfortunately, that was not the case here. I know the management will not address this type of behavior, because Corbin is Andrew's assistant. Owners deserve to be treated with respect and professionalism however it's sad that over the years that is lacking. Owners are paying dues almost 500 a month, yet the property continues to look like it's falling apart. It feels like our concerns are dismissed while leadership remains unchecked. Homeowners deserve transparency, professionalism, and a board that actually cares about maintaining the community rather than allowing this kind of behavior and neglect to continue year after year!

Warning to tenants: I recently vacated a property that I…read morerented for 2 years. Never more than a few days late. A full Deposit on file. After giving a 60-day notice and let me say again consistently paying rent on time throughout my two-year tenancy and the owner, Craig Bernstein, saying himself that I was one of the best tenants he's ever had and there were no complaints when he showed up to inspect the home completely clean with upgrades done to the property. Unfortunately, I experienced the following issues with the landlord: Multiple unresolved repairs. * Unauthorized Lockout: The landlord changed the locks without my permission during the move-out process. Mother, daughter and disabled adult locked out while loading moving truck. * Pressured Move-Out: The landlord pressured me to vacate the property earlier than the agreed-upon move-out date.The 60 day notice with a specific date was presented and accepted by landlord. Yet in still, daily harassment to "hurry up and leave" started after I paid my last month of rent. * Unresponsive Communication: Following my move-out, or shall I say "put out" the landlord has not responded to inquiries regarding my security deposit return. Apparently Craig Bernstein, the owner does not have the refund. I will see them in court. Meanwhile.... Recommendation for Potential Tenants: Hold your last months rent unless you are confident the owner has your deposit. Hindsight...Be aware of potential issues and plan accordingly when giving notice and expecting your security deposit return. Recommendation to landlord Once a move-out date is set, honor that commitment. You expect timely rent. You should reciprocate that with timely return of rental deposits. Don't go from harassment to move out earlier than agreed- to ghost when it's time to return the deposit. Terrible unprofessional business dealings!! No excuses for representing this type of illegal and unethical business.

I just wanted to give some praise to Frances M. George, the Executive VP at SCREM. She always has…read moregreat customer service and very prompt with her responses. I've dealt with Frances for nearly 5 years now and she's always so pleasant! She is very professional and handles everything in a timely manner! Frances is definitely a huge asset to this company! Such a wonderful person!

No amount of words can describe our experience with Daniel for the past seven months he has been…read morerelentless in finding us a suitable property for our business. His Patience and professionalism throughout these months of frustration has been second to none. His guidance in the process was so calming and reassuring. He always made us feel at ease with his confidence and knowledge. My realtor for lifethank you

My family and I were in the market for a commercial propertey and interviewed many agents to help…read moreus find our property for our business. Before we finally went through and bought a propertey in north Hollywood, Daniel did a great job finding us other deals, especially properties with larger lot sizes. He was informative, fun to work with and has become my go to real estate agent.