My history with Rubin Properties dates back to 2003, when I first became the President of my HOA…read more My building had been happily using them since previous to that year, but when I became President, I experienced all the reasons why. I grew to become particularly impressed with one of the company's property managers. She was quick to respond to my emails (most times, within several minutes), and would meet my high standards of detail orientedness by copying all involved parties, with every single detail answered, checked, included, balanced, and unquestionable confirmation that the job was DONE. She impressed me even more a few years later when one of our condo owners discovered a leak and we had to do mold remediation. Our insurance company denied the claim, and it was only after this property manager pushed and appealed that they finally conceded and covered ALL the costs incurred by this issue. She personally saved my HOA around $15k - a HUGE win. She also re-negotiated the contract for one of our monthly bills, saving us $1,700 per year. My Board was super impressed with her email on that subject, because we didn't even realize that contract was negotiable. Fast forward a few years, and who do you think bought & took over Rubin Properties completely? My favorite highly detailed property manager, who already had a history of saving us money and providing excellent customer service: Heather Miller. Since taking ownership of the company, Heather modernized with an upgraded website, automatic dues payments, & online access for my Board to view copies of any invoice or payment, anytime. She has used her own high standards as a baseline & has mentored and taught her current team well; all the property managers on her team have consistently given me & my Board excellent support in times of emergency or routine maintenance, for years now. I know that Heather drives her team hard to support clients' needs - and she also rewards their hard work with lunches, dinners and team-building escape room challenges (nice, right?!). Plus during this pandemic, keeping each team member safe & well has been a priority. It makes me even happier to know that Rubin Properties consistently does such a great job for my HOA and our building AND it's a woman-owned business with a healthy workplace culture that values their employees. My Board and I count on Heather, Cesar & the whole team for: Emergency response Routine maintenance Contract negotiation Conflict resolution between owners and/ or tenants Excellent vendor referrals Budgeting and detailed statements Advising us in hairy situations Annual tax prep Keeping our HOA practices legal and compassionate Special project advising & coordinating HOA-related legal advice ...and so much more The icing on this cupcake for me personally is knowing I can trust Heather's opinions when I need to make decisions, or when she guides my Board as we rewrite our CC&Rs. To me, knowing that a strong moral compass exists at the core of our property management company's ownership is priceless.

I needed to update my automatic payments because there was a change in the monthly and assessment…read moretotals. Luckily, I had a fantastic helper, Ariana Arias. She made everything simple and she was very patient as she guided me through the process. I am a psychologist and I appreciate Ariana's skills with people. She is kind, knowledgeable, and thoughtful. She gets an A +++ ! In short, Ariana is an asset to Rubin Properties, Inc. Phyllis Gillman, PhD

Bridgette was extremely professional and easy to work with. She answered all of my questions…read moreclearly, stayed on top of everything, and made the experience smooth and stress-free. Her communication was great, and you can tell she genuinely cares about doing a great job as a property manager. I highly recommend working with her.

We have had a great experience using California Leasing. Communications have been very responsive…read more Any issues, such as a small sink repair was handled quickly and professionally. They helped us preparing for tenants as well, such as installing blinds instead of curtains on some of the windows. Their customer web portal is nice too. You can get reports and status and have a place to quicky find documents and find status. They helped with tax suggestions as well, which did help so we didn't have an unexpected tax bill.

Received a call from CJ who went above and beyond to address the misunderstanding. Tenant has a 24…read morehour line, owners have a line as well. An out-of-town owner is well taken care of, as are their tenants and the property. Thank you very much CJ.

My husband and I researched and contacted several property management companies before deciding to…read morerent out our house. We chose Gable Property Management, and the entire process was incredibly smooth. From the initial contact to the final rental agreement, they found a perfect tenant for our house in just 10 days. The entire team, including Jennifer, Derin, Ryan, Ty, and Jess, worked exceptionally professionally throughout the entire process. I highly recommend them.

Nothing but great things to say about Julie Olson at RentSource. Since day one she has shown her…read moreexpertise and professionalism. Have been working with Julie since early 2021 and she calmed all of our fears about nightmare tenants and nightmare issues. Julie has the resources to handle any issue and she found us great tenants! Julie has handled everything from the annual lease renewal and property inspections on down to minor repairs and fixes. I think she has seen it all as nothing rattles her. She just handles it! We are so thankful and grateful for Julie. 10/10 and highly recommend.

A huge shout-out to Melissa, Jasmine, and Mindy! Their teamwork has been incredible in ensuring the…read moremost efficient tenant turnover possible. By diligently handling all phases--from timely inspections and frequent showings to quickly resolving minor repairs--they placed new tenants in under 10 days after the lease expiry. ​

I have worked with Craig and Ruben for over 15 years, and throughout that time they have…read moreconsistently demonstrated professionalism, integrity, and a strong commitment to their clients. Their knowledge, reliability, and dedication are truly appreciated. I am grateful for all they have done and would not hesitate to recommend them

BAD EXPERIENCE - PROPERTY OWNERS BEWARE! Portia Franklin wasted weeks of our time and we lost rent…read morerevenue when we considered listing our property with Verified Property Management. Portia was disorganized, flaky, unprofessional and unable to deliver on all promises she made. Their contract also has unnecessary hidden fees charged to property owners if a repair is needed. Make sure you read the fine print before signing the contract. We decided to go with Gable Property Management instead.

Billy Whitaker has helped my community more than anyone else. His hard work and dedication has made…read moreall the difference. He is knowledgeable and caring and got my issue resolved in a short time frame. My association has changed from PMP to another company but I'm sorry that I won't have Billy's help any longer. I had an issue that was not being addressed after speaking with Billy he took my issue seriously and was able to resolve it quickly and he was nothing but professional and kind.

Absolutely terrible, dismissive, and rude. The transponder on my car to open the gate stopped…read moreworking after one year and they have the nerve to charge me $35 for a new one, after waiting two weeks for someone to finally answer the phone. This property management company is terrible and awful.

Emma was great in helping me set up my security passcode. She was patient and made the process…read morevery easy. She's a great asset!! Julie

Carolyn was extremely kind and helpful. She answered all questions I helped me get everything I…read moreneeded handled quickly

Jen Nagle & National Property Management Group have been very helpful & responsive to any concerns…read more& requests we have made in our HOA Community. The staff has been professional & friendly in all interactions. We highly recommend them!

After being ignored for weeks by Andrew via email and phone I called but of course he was in a…read more"meeting" unfortunately I had a very unprofessional and disappointing experience with Corbin. She was disrespectful, dismissive, and lacked basic courtesy. Instead of receiving help, I was spoken to in a condescending and rude manner that made the conversation unnecessarily unpleasant. An HOA should set the standard for professionalism and respect when dealing with homeowners, but unfortunately, that was not the case here. I know the management will not address this type of behavior, because Corbin is Andrew's assistant. Owners deserve to be treated with respect and professionalism however it's sad that over the years that is lacking. Owners are paying dues almost 500 a month, yet the property continues to look like it's falling apart. It feels like our concerns are dismissed while leadership remains unchecked. Homeowners deserve transparency, professionalism, and a board that actually cares about maintaining the community rather than allowing this kind of behavior and neglect to continue year after year!

A big THANK YOU to Ellie Gould. The entire leasing process…read morecan be exhausting despite what you think you know . Ellie Gould, you are such an amazing person to go to the lengths you did to make our new lease and move so much easier. Always available and knowledgeable you are extra appreciated. You made everything to the last detail so smooth! From us to you - your the best! I would recommend California Leasing to anyone looking for true professionalism and a friendly attitude. Ellie won't leave a detail unturned, and was available for every call and for every question. Tracy H.

I had the unfortunate experience of dealing with this company. From beginning to end a total…read morenightmare. They never call back when they say they will, if you reach out you don't get answers. I even tried going in the office thinking that would help, it didn't. I personally dealt with Laurie & Donna. Both of them were impossible to reach. NEVER returned emails, texts or phone calls. Long story short, if you don't want a company that works against you go elsewhere. If you don't want to beg people for a response in a reasonable time frame go elsewhere. Last but certainly not least in a day and age where rentals are everywhere, there is absolutely just no reason to deal with this company because your time is precious and will be WASTED here.

I was recommended by a co worker to contact Polly at Realty Executives. Now everyone is always…read morerecommending someone and I have spoken to a few agents now and Polly is such a professional but very understanding and sweet. I don't like feeling pressured to start services with someone, I don't give out any contact info but a email at first because I don't want someone hounding me. Polly is the opposite, she has been super helpful when I need her but hasn't hounded me once. She has given me more confidence and more information based on where I live, what I can sell for and what I can buy in the area's I am looking for. What I truly love about Polly is that she is very very informative but she is also very positive. I spoke to other agents that I've kept in touch with for over a year and never received the information I have received from Polly and the other agents are always a Debbie Downer. Explaining that I might not get that much for my place where as Polly was positive and explained based on the market and in my area, I can get a heck of a lot more than what the other Agents were thinking. So I just feel very good with Polly and will recommend her to anyone looking for a great Real Estate Agent/broker.

During the Spring of 2009 I had an absolutely horrible first home buying experience with the SCV…read moreAgents Team of Realty Executives. The agent I was working with was late for appointments (didn't show up for two of them), continued to show us the same kind of downtrodden properties, neglected to inform us of critical financial information, and didn't appear to have any real interest in finding us a home. It was only when I contacted our agent's boss (Brian Ends) that we were able to locate a property that was suitable to our needs. To top it off, after the closing, the agent placed all of our signed documents under our door mat and then drove off (only later calling me while on the road to confirm that the closing was done and the house was ours); mind you, I was home when she dropped off the documents. Finally, their recommended lender (through Countrywide, prior to the BoA buyout) was an absolute joke. Disorganized, short-tempered, and also uninformative. It's been three years so I hope things have changed, but I would avoid working with Paloma @ Realty Executives at all costs. She's too young, immature, and non-communicative to be left in charge of your home buying experience.