Cooper was easy to speak to. He listened and told me that he could fix my iPhone 6+. It was needing…read morea new battery and the USB port wasn't holding charger line and needed to be fixed . No problem and would be fixed in 45 mins. Cooper did repairs in a timely fashion. I appreciate you professionalism, knowledge and information. I do recommend this location on Roosevelt Way a short distance north of University District. If, I have any other issues & questions, I'll definitely contact Emerald City Apple Repair to speak with Cooper.

I highly recommend Emerald City iPhone screen repair…read more Cooper is the man and the customer service was amazing....long story short I dropped my 6 plus when getting out of my uber home from the airport and the screen was more F'd up than Hillary Clinton's email account. At 430pm or so on a Friday afternoon I booked an appointment for 6pm and messaged Cooper asking if there was anyway he could come sooner...sure enough he arrived 30 minutes later in his mobile repair truck and knocked on my door and was super professional. Less than 30 minutes later he returned and was super thorough with me reviewing all functionalities and making sure all was in tact. With the check in offer this was less expensive than the competition AND he came to my house which was super convenient. The whole process was smooth like butter and painless.

I brought in two iPhones for battery replacement. I met the owner at his garage door, where he…read morequoted $50 per phone. When I finally came back for them, the owner charged me a total of $120, saying the extra was the tax. Without doing the math, I paid with my credit card. He offered no receipt. When I asked what his warranty period is, he said 90 days, again not giving me any written receipt. Like a dummy, I nodded in acceptance of his word. Later I realized that sales tax in Seattle is 10.25%, so my total bill should have been around $110, not $120. Buyer beware!

Lowell the owner is absolutely fantastic! I'd give 10 if I could. My phone stopped being able to…read morecharge because it was so dirty inside so he got it cleaned out and fixed within an hour, not to mention I was able to get an appointment the same day I checked his website for appointment availability. I love supporting small businesses, especially with such a friendly, trustworthy and skilled owner like Lowell.

OMG, I CANNOT STATE ENOUGH what a gem this guy and his business is!!!…read more Dummy me dropped my phone today, no visible damage except for a crack in the backplate, but it worked fine. By 10pm I noticed that the phone wouldn't charge anymore, not through wire, not through wireless charging. I am a business owner and I need my phone all the time, so I was pretty freaked out. We looked around and found this guy, iDriveToYouFixIt, apparently open until 11pm. On a FRIDAY NIGHT, at 10.30pm, this guy drove across two neighborhoods to meet me at my house. Grabs my phone and goes to his car, opens and diagnoses it on the spot, comes back and let's me know that just a little contact to the battery had fallen off. Not a broken battery or charging port or anything worse as I feared, but just this little thing. So he goes and fixes that right there, clears out some gunk around the front camera (that had apparently built up from a previous front glass repair at a crappy repair shop), cleans up the charging port while he's at it, and replaces the back plate with a brand new one, all within 45 minutes - and hands me back a fully functioning, in fact improved phone and then charges Uber Reasonably!! Instant fat tip, instant mega appreciation, and 5 star review. I couldn't tip as much as I wanted but trust me, I'll leave 5 star reviews everywhere and drum up his business as much as I can and make all my friends and family use his service, he deserves it. What an amazing service. And on top of it all - he is THE NICEST GUY! Friendly, kind, humble, and moreover, super competent. I cannot praise him enough. If you have an issue with your phone, please use him. Thank you for your amazing service, Kendall (I hope I didn't butcher your name!) Bextewarî û serkeftinê ji we re dixwazim.

I requested service due to my phone charging port not functioning properly. He repaired it in less…read morethan an hour and was very friendly and professional. Highly recommend.

They were able to reattach a broken connector surface mounted to a printed circuit card. Excellent…read moreand fast service. Reasonable cost. I'm glad to know about them for future needs.

They did an awesome job!!!! I cracked my camera lens & had no idea where to get it fixed. Yelp…read morebrought me here & they DELIVERED. The service was fast, professional, reasonably priced & super friendly staff!! I recommend this business to fix all your iPhone or gaget issues. Thank you so much!

Let me start by saying that I am giving him four stars instead of five for minimal reasons…read more 1) Accessibility! He is located in seatac area, which is a little out of the way. But he was willing to meet me at a closer location 2) I asked if he could fix my screen and power button. He told me that it is impossible to fix the power button and I had to go somewhere else to get that fixed. 3) He asked way to many personal questions concerning how much I make and my job. Other than that, everything was perfect! He fixed my IPhone 4S for $79. The screen was blue, due to an issue with the LCD. Apple told me I would have to buy a brand new phone for $199 because I didn't buy AppleCare!!!! This was a cheaper alternative. He claims to use real OEM products but I don't know how verifiable that information is..... Despite that, my phone looks great and functions properly. I highly recommend this business!

My wife's iPhone fell out of her purse, hit the floor just right and shattered the screen. Lots of…read moreweeping and wailing. I texted Shon at 10:00 at night and got an immediate response. He came to our office the next day and fixed the phone in less than a half hour while I continued to work. The phone looks brand new. If I had gone to the Apple Store I would have had to wait in line, wait for them to find an identical refurbished model, wait for them to transfer all of the data from the old phone to the refurbished phone, and then pay almost three times what Shon charged me. This was a great deal for me and it saved me a lot of time as well. Great service and terrific quality.

I requested a quote from another store initially and chose the option on Yelp of sending the same…read morerequest to similar stores. Cooper was the very first one who replied & provided the least expensive cost for my broken charging port. I dropped my phone many times and it created some sort of black round shadow on the screen and it didn't bother me at all and my main concern was my charging port. I showed at 4pm today and met Cooper - a very friendly and professional guy. We discussed the issue and provided me a pager. He paged me right away because he saw the damage on the screen and offered me options. What he quoted me was a little bit less expensive compared to Apple Repair (which was $150) and the kiosk store in Alderwood Mall (quoted me $300). He said if I do the repair on the screen now along with the damaged charging port, he will give me a discount of $20. He seemed legit, so I said yes. I didnt ask how long the wait time was-- I waited for his page for 2 hours and I decided to walk back to his store before 6pm --- and he said he was paging me but I was 3 blocks away and just learned the pager works only from a few feet away! So maybe, this information needs to be mentioned. Overall, I am satisfied with the result! My bill was $195.98. There's a warranty coverage, too! Thank you, Cooper- will definitely recommend your services!

GIVE ME MY WATCH BACK, SCAMMERS…read more I have NEVER in my entire life had a customer service be this HORRIBLE. I dropped off my Apple Watch for a screen repair December 28 2020, today is February 1 2021 and I STILL HAVE NOT RECEIVED IT. AND NOT JUST THAT. I have called and emailed and visited the business in person AND HAVE GOTTEN ZERO RESPONSE. All the calls go to voicemail and they never return my calls. Emails never get responded. There's NO ONE AT THE COUNTER. At this point I think they are scammers and have stolen my watch. Don't give them any of your business.

Got my phone fixed in less than 5 min. What great customer service it was. Recommendread more

I went there to fix an issue with my computer's WiFi card and the employee made an unrelated issue…read moremy laptop had with one of its hinges worse, possibly intentionally, and now I'm concerned to even close my laptop again. I came in because the Yelp page says free estimates and I wanted to figure out how much it would cost for them to replace my WiFi card. I had an issue with one of my laptops hinges where part of the plastic is sticking out in the bottom right corner of the monitor because the hinge is partially broken. When the employee and I are talking I say that I'm not here to get the hinge fixed, the employee says it'll get worse, and while we're talking he pulls on the plastic that was sticking out, pulling it out farther than it's ever been for no reason. He also informed me that estimates were not free because I had an internal issue, and that an estimate would cost $99. I left. I couldn't see it well from my angle at the time, but after getting home I see that the hinge problem is much worse and now I have to consider going somewhere else in the hopes that wherever I go next will not damage my laptop to get more money out of me.

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.