Really great people. Couldn't take my old item. But Robert took his time to get me in the right…read moredirection

every staff member i encountered was friendly & extremely helpful. they always take care of me and…read moremy family. thx guys and please don't ever stop.

Mr. Chuck is very courteous, respectful and gives good prices on all his merchandise..read more

Great place to buy and sell your gold and silver the owners are so kind and helpful and are so fair…read moreyou can trust they are honest peaple they treat peaple like family I'll be a customer for life highly recommend it his place

I went in on 6/23/2014 to get my grandfather's coins looked it. I had a few penny books with wheat…read morecoins in them, and when the lady ( Melissa ) looked at them she said I had one 1909 s-vdb penny that was worth $300. She didn't have cash so I told her I'd come back the next day to sell it, and the rest of my wheat penny's. She gave me a bag to put them all in and I left. I hadn't touched that bag until that next day ( 6/24/2014 ) when I arrived back at the shop. When she looked at all of them again, that ONE valuable penny was magically GONE. I checked the whole bag, my car, and the extra bag I had with all the non valuable coins, and it wasn't there. I was furious, for not only did I get my penny stolen, I found out its worth about $4,000... Please do not come to this store or any of the Ed's Coins stores!

Amazing service I was helped by the owner Mr Hattar. The service was great the quality is fantastic…read moreand we got 2 rings for my future wife. I recommend this place the pricing is great for sure I will come back. Very recommended. Thank you

I want to start by saying my wife had high hopes for this place based on the reviews. There is a…read morepossibility that the company itself is still good, but unfortunately one employee completely ruined the experience for us. My wife was gifted older jewelry from her grandmother and wanted to have it appraised and possibly resized -- approximately 25 items. She booked the appointment online and was never informed of any appraisal or handling fees. When my wife, her cousin, and I arrived, we received no warm welcome whatsoever. We were about 15 minutes late due to being new to the area and accidentally going to the wrong location, and we apologized immediately. From that moment on, the older brunette woman who assisted us was rude and dismissive. There was no small talk, responses were short and snippy, and the overall customer service was very poor. When my wife asked for an estimate to sell some items and have a bracelet repaired and cleaned, the employee scoffed and said, "Just so you know, this is exactly why I asked how many items you had -- because we charge a fee." I explained that this fee should have been mentioned upfront or charged when the appointment was booked online. I also expressed that she had been rude since we walked in and made us feel completely unwelcome. Management may want to address customer service expectations with this employee. We had every intention of doing business here, but her attitude alone made us decide otherwise.

Took my father in twice to sell his gold and silver coins. My father has been a customer before and…read moreis very comfortable with Howard. He was very welcoming and spent a great deal of time with him. My father was pleased to relive some of his stories too. And of course, what he got for his coins helped him out. Recommend Markham.

Howard Markham was very knowledgeable & friendly. I have already recommended him to friends. Also…read moreknow someone who recommended him after we met.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

When I visited recently, the staff was so welcoming and pleasant. They have quite a few good items…read moretoo.

The service is amazing and it couldn't be any clearer than it is with the kindness and respect They…read moregive every single customer ! People are treated as individuals And you would never know that you were in San Jacinto ! They work with you and your needs And you could tell exactly how your experience is going to be By the way that you are greeted immediately when you walk in ! They have a fantastic selection of tools and their jewelry couldn't be any better from their fantastic prices on silver to the amazing quality and beautiful pieces of gold ! They have had my business for years and one of the first things I noticed was the love and kindness they showed my children When they were just toddlers That same love and kindness is shown today now that they are preteens!