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Gallardo's Janitorial Service

3.0 (2 reviews)
Open Open 24 hours

Services - Gallardo's Janitorial Service

Carpet cleaning

Gallardo's Janitorial Service Photos

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Recommended Reviews - Gallardo's Janitorial Service

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1 month ago

Phenomenal! They did a great job my carpets were in need of a good cleaning and now they look brand new. I Can't recommend anyone else!

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2 years ago

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Eric Laettner's Carpet & Floor Cleaning

Eric Laettner's Carpet & Floor Cleaning

4.6
(14 reviews)

Eric responded immediately to my inquiry. He did a fantastic job on a well worn flooring for which…read moreI was grateful. His enthusiasm and pride in his work made the experience even more memorable.

I want to clarify a few points in response to the owner's reply…read more The issue was not "pickiness." Visible lines/stains appeared after the cleaning. When the couch fully dried and the marks became clear, I reached out the next morning and asked if he could come back to take a look so we could figure out a solution. Those text messages are included in the photos posted with this review. He declined my request to return and assess the issue. The emphasis on "3 months later" does not change the issue. Because the service was paid through Cash App, I had to explore a dispute through my bank. I was advised the dispute will take 60 days or longer, which it did, and that I should also continue attempting to resolve the matter directly with the business. I did exactly that, but the owner declined to come take a look or consider the partial refund I suggested. The response also continues to reference a small spot I treated beforehand, which is unrelated to the marks shown in the photos. It's also worth noting that the couch was never re-evaluated by the owner after it had fully dried, which is when the marks became visible and why I asked him to return and see the issue in person, but he declined. Throughout this process I have focused on the service itself. The responses instead focus on labeling the customer as "picky," a "bully," or suggesting the need to "be selective with customers," rather than addressing & helping the issue. Which is a concerning business interaction as most customers, like myself, found him through Yelp. At this point I'm not interested in continuing a back-and-forth here. If the owner would like to revisit the issue and work toward a resolution, I'm open to that. Otherwise, I'll let the photos, texts, and documented communication speak for themselves.

Gallardo's Janitorial Service - carpet_cleaning - Updated July 2026

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