I met some friends in Claremont for an annual reunion, and absolutely loved my stay at Hotel Casa…read more From the moment I stepped into the room it felt luxurious, with modern decor and a beautiful tub. Everything was spotless. The courtyard--which was the view outside of the room--was beautiful, and the free breakfast in the lobby was delicious: quiche, breakfast potatoes, English muffins, bagels, juice, etc. Covered parking was also free. I will definitely be back, I highly recommend this hotel.

Such a cute boutique hotel! Shops and restaurants in walking distance. It's perfect for a…read morestaycation and that's just what my husband and I did! The room was spacious, clean and comfy. The staff was very nice and explained all the amenities and answered the questions we had. There's also a bar with great drinks! Definitely a great experience! Perfect weekend getaway!

Parking was ample and easily found, the check-in was prompt and allowed for early check-in. The…read morestaff were very friendly and informative of the amenities. The room was ample as they only have suites with a sitting room with a couch and TV, there was a small wet bar with refrigerator, my bedroom had a nicely sized King bed with an attached restroom with a slight awkward layout; the tub and commode were separated from the dual sink and closet. I didn't not get a chance to try the restaurant but I hope to do so on my next visit. I did get to visit the bar which provides excellent cocktails. My stay was due to the LA fair so as they say "location, location, location" there is an entrance to the fair grounds located towards the back/side of the hotel so access to and from was excellent! I would definitely stay here again.

Hotel have seen better days and definitely needs a remodel…read more Standard Rooms are large Staff deserves the stars Parking is hefty so be aware

Terrible service, super rude, unwilling to work with us! Booked a room that included jacuzzi and…read morethe room description states jacuzzi & they kept asking me to pay $50.00 more dollars for the jacuzzi too !!! & on top of that we didn't get a refund! Rather stay at motel 6 honestly!

This place was gross. They put us in a smoking room. When we called and asked them to change rooms…read morethey blamed us. They actually yelled at us. There are cigarette holes in the comforter. After they called us the next day and changed our rooms, we found gross spit in the bathtub

The good thing about this Motel 6 is it's off the 10 freeway and it's located in the middle of a…read morelot of restaurants, eateries and north of the 10 fwy is downtown Claremont with even more restaurants and eateries. This location is clean and they have A LOT of rooms available. It's also close to the local Montclair mall and 10 minute from Ontario International airport. They have a huge pool that is also clean and the parking lot is very clean and newly paved. I would recommend staying here if you need a hotel that's on the border of LA and San Bernardino county. There's also lots of hiking within the area (the mountain just north of the hotel) so if you're into that and staying close to the freeway, this is the best bet.

I made a reservation through Hotels.com for this Motel 6 location and called ahead to verify the…read morebooking. During the initial call, I began providing my reservation details when the attendant interrupted me, said "hold on," and placed me on hold. After waiting, he returned to the line. I politely asked for his name before continuing, and he audibly sighed and hung up the call. I called back multiple times in an attempt to resolve the issue. Each time, I was either hung up on or told, "If there's nothing I can help you with, I'm going to hang up this call," followed immediately by the call being disconnected. At no point was I given the opportunity to fully explain or verify my reservation. After these attempts, I drove to the property. The front door was locked and there was no attendant at the desk. I contacted Hotels.com for assistance instead of continuing to call the property. They attempted to reach the hotel directly and later informed me that staff claimed I had not provided the necessary information to check in, which was inaccurate as I was never given the opportunity to do so. While waiting outside, a staff member eventually opened the door and approached me in a confrontational manner, stating, "Are you the one lying to Hotels.com about me?" I responded by attempting to clarify the situation and asked again for accountability regarding the repeated hang-ups and refusal to assist. At that point, the situation escalated and the staff member raised his voice, stating, "At this point I'm refusing service, leave the premises, I'm calling the police." I became frustrated due to the repeated dismissals and lack of assistance, but I left the property without further incident. The only reason I was able to obtain the employee's name ("Franco") was through Hotels.com acting as a mediator. Overall, the experience involved repeated hang-ups, conflicting information, and an unprofessional escalation when I was simply attempting to verify a reservation. Based on this experience, I would strongly reconsider staying at this location. Also! I was initially going to post a picture of this man, but I found so many horrible reviews of the exact same person and even photos of hm:

this place is horrible i left for a good 2 hours and came back the same day i checked in the…read morecleaning person came in and threw ALL of my belongings, i went to the front desk and complained and the guy said she must've thought the people left and said theres nothing i can do about it. This is unbelievable

Definitely better than motel 6, the wifi actually works great and it's very clean and quiet too,…read moregreat location, walking distance to grocery store and Starbucks too. Totally recommend this establishment for its price.

I traveled to the area for a music festival and was pleased with the accommodations. I initially…read morebooked a room at a different hotel, but booking.com canceled my reservation a week out from the event. Luckily, Ontario Inn & Suites had a couple rooms available and I picked one up for around the same price as my dropped booking. Overall, it's a solid little spot. It's very budget-friendly, but cozy and quiet. The recently-renovated rooms proved to be a comfortable place to get our rest ahead of the large event and crash out after a long day. I was impressed by the cleanliness and charm of the motel grounds. The view from our front door included some beautiful hydrangeas and a view of the mountains. Breakfast is provided in the lobby and is about standard hotel breakfast fare: pre-packaged waffles, cereal dispensers, and a bowl of fruit. They provide coffee in the lobby as well and the staff is more than happy to make a fresh pot if the dispenser happens to be out. They also have a washing machine/dryer and two vending machines on-site with affordable snacks ranging from $1.50-2.00. The only gripe I had about the room's accommodations is that the offerings don't appear to be updated on the website. We believed that we would be getting a room with a coffeemaker and mini-fridge, but our room had a microwave instead of a coffeemaker. The microwave ended up being preferable for us, but it did throw us for a loop. Also, the pool isn't much to look at. It's a little larger than a hot tub and visibly needed to be cleaned. Ontario Inn & Suites' location turned out to perfectly suit my needs. It's located in a decent little neighborhood and is within walking distance of a grocery store and a few fast food options. Driving north on Central from the hotel leads you to reasonably-priced gas stations, another grocery store, major shopping centers, restaurants, and the 10. I was able to pick up last-minute essentials from the nearby Target and was on the 10 west in no time. I imagine that it would be a really convenient spot to stay for a couple days while visiting the LA area, too! Even though I wasn't sure what to expect going in blind and not seeing any reviews from the past year, I was pleasantly surprised. It's not luxury, but it's a really nice room for the price and it's insanely convenient. That's all I ever really want while traveling anyway. I will stay here again.

Horrible customer service. I called before showing up with all of my things (Ubered) and when I…read moreshow up I'm quoted 179 instead of the 129 they literally just told me on the phone. When I expressed the discrepancy the older Indian lady at the front said phone quotes are always given as "129" so they must do this often to people. So she tells me to wait until 2 pm to pay the 129. Or to go somewhere else because there's plenty of other hotels I don't "HAVE" to stay at theirs. And she continues to tell me "but u can't wait here until 2 pm you need to leave" as I've already called another uber and explained to her if I was never misquoted over the phone, I would've never showed up! Fast forward to the next morning it's not even 11 am and the cleaning ladies barge into my room to gather the towels and the bedding (IM STILL IN THE ROOM TRYING TO PACK UP MY BELONGINGS) I would NEVER recommend this property. It's dirty, cheap, and the staff here are inconsiderate, greedy, lazy, and RUDE above all else. If I could leave a 0 Star Rating, trust me I would.

Got threatened by front desk after I said I would leave a bad review regarding the crime, drug use,…read moreprostitution and pan handling.... I asked for a refund and the front desk clerk with a foreign accent said I wasn't allowed to be upset over the phone... I told him yo call the cops if he felt threatened, the clerk said what for? Clerk said he already has my credit card info and copy of my ID. To me that sounds like a threat in itself. I reported my ID and credit card stolen after that. Pretty sure the manager and clerk are invested in some type of crime, all of the room tenants are.... so why not them?

This motel has been remodeling updating every room for a much better experience. Each room has a…read moremicrowave refrigerator, which is a plus in my book and the rooms weren't that bad before but they're even better and nicer. It is located ideally right next to the 10 freeway a whole bunch of shopping centers. In the great UPLAND California if you're a Wyndham member you get discounts/ earn point for your stay. They also have free Wi-Fi along with a little continental breakfast every morning from 7 to 10am

This is the worst hotel I have seen. Worst service I have ever received. You cannot even understand…read morewhat they are saying. Let me say this, I have never in my life wrote something on yelp. Do not ever use this hotel. Hair on the sheets and bedding, they do not change the sheets. Gave us the wrong room, there solotion was plain stupid. Warning. Pay more before you let these people ruin your evening. Amazing they are still running this business. America's, you need to get rid of these people, they will cost you monies. Wow

I was looking for a hotel to stay in for the month while I was working in Pomona. I wanted a full…read morekitchen for a low price and literally contacted every hotel in a 10-mile radius before finding this one. I stayed in a total of 6 of their rooms over a 5 week period and loved the size for the price ($50 night). Most of their rooms are full kitchen suites, includes bedroom, kitchen (with full oven, stove, microwave, sink, and refrigerator), bathroom and walk-in closets, with dining area in kitchen and desk in the bedroom. The rooms were very spacious. I stayed in a non-kitchen room one night and it was the standard hotel room size, but also came with a mini fridge/microwave. A lot of residents live there permanently (you can tell by seeing decorations in windows), and the majority of the people staying/living there are lower-working class. The front parking area is small, and chances are you will be parking in back, but it is very well lit and there were never people just standing around to make anyone nervous. I never had a problem of safety, but I also went straight from my car to my room. As for cleanliness, every room I stayed in left something to be desired. Usually there were small holes in the comforters, stains on the floor, broken pieces of clock, TV remote, fridge, etc. Sometimes the floor wasn't well vacuumed and I'd have the maid come in the next day for a "re-do" which always cleaned up any remaining dirt. Oddly, every room had something different to it. As in, different desk chairs in each, different type of mattresses (one room had very soft like the kind from those commercial where you drop a bowling ball on a bed and don't spill the wine glass), different brands/styles of AC/Heating units, and slightly different layouts (some had separate walk-in closets and some had the closet connected tot he bathroom). WiFi sucks. Very slow and bad signal. They have multiple wireless networks for free to any hotel guest, but they only get a 1-3 bar signal and instantly lower once you connect. It was so bad it made it almost impossible to browse the internet or even Skype. The front desk staff were wonderful, always friendly and helpful. The area is fairly nice. Surrounded by motor home parks, thrift stores, and next to a restaurant and furniture store. Just a fe miles away from La Verne (which is very nice and has great shopping and restaurant chains). I ate at Santana's Mexican on the corner of Garey and Foothill once a week and they had great food if you are looking for a close 24 hr. place to the hotel. For the price/size, this place is great, but definitely is a 1-2 star hotel overall because of the residents and condition of rooms. But because of the friendliness, and the size of the rooms with full kitchens, I would stay there again if I work in the area again.