Absolutely WORST store!!! Terrible experience, crappy customer service, this place is a joke…read more We went in one day to upgrade my phone. Joe helped us and he was super nice. Went in a few days later and purchased a charger, phone case, and screen protector WITH the protection plan. My charger didn't work from the get. Went back to the store to exchange it for a working charger and was told bc I didn't have my receipt they couldn't do anything AND Joe was no longer with the company. A young lady with a bad attitude, name starting with an A, told me to give her 48hrs to try to locate my receipt in their system. I gave "A" three days before I called up there and was told their system had been down. They've had no luck. Give them some more time and they'd call. The next week, still no word from anyone, so I popped back in. There, I was told "A" was no longer with the company (I can't even make this stuff up) manager, we'll call "P", said he'd personally be on it. Took my name and number down, STILL not replacing my damaged charger AND I needed a new screen protector put on due to a cracked screen. Nothing was done that day bc THEIR employees didn't put it into their system under my account?? Left very upset but tried to be patient and trust that "P" would make things right. After two days I tried to contact "P" bc he clearly forgot about me or hoped I'd go away. Went back up to the store at 10:30am to be told from a worker in the parking lot that they couldn't get into their building, "you'll have to come back". So I did later that afternoon. A different lady "helped" me as she made me wait for 20 min (there was no one else in the store) to tell me "P" was in a meeting. He never came out to help me. She handed me a new charger and screen protector and says, "P" ate this for you, just know if anything happens to these it's on you". Being a customer with AT&T for 10+ yrs and paying them more than enough money each month, you'd think things would have been handled differently. Absolutely disgusted. One star bc I had to.

So end of last year, I decided to upgrade my Apple Watch so I went to my local store. I was greeted…read moreby the manager on duty and told him what I wanted. He immediately told me they were currently running a sale for BOGO on the Apple Watches and proceeded to tell me about them and the options he had available for me at the store. I picked two watching under the pretext that they were part of the BOGO sale. The man even told me how great of a sale it was at he was sad that he was single and didn't have someone else to give the second watch to. I went through with the sale and that was it. I usually just pay my bill online and kept it moving. I happen to actually look at my bill and realize I'm being charged for the second watch, I call AT&T and they tell me that the watches I picked were never part of that sale and since it's outside of the return window. There was nothing they could do. THANKS A LOT.

Cone health is a corporation, not concerned with health. Disappointed when I have an emergency…read more PT is GREAT. I have an insect bite and edema. No connection with cone healthcare no way to phone them.

Huge SHOUT OUT to Catie. Thank you for stepping up and taking care of my daughters return of her…read morephone. I was not happy when she told me that she was told by another associate (Alexander) that she would have to go all the way back home and erase her phone because the WIFI at the store was not reliable. Makes me question the Verizon network. Also makes me question the training or lack of that he received. Again, thank you Catie for your professionalism and excellent customer care. 1 Star to Alexander and 5 stars to Catie. Do better Alexander.

So Dick and Millie's Camera Corner was absolutely phenomenal, my customer service was provided by…read moreKeith (I can speak for both him (and also having dealt with all the other staff, too a lesser extent), all employees had a wonderful attitude. Each team member was very pleasant and welcoming from my first time in, this second/return visit and extremely knowledgeable in their respective craft. Unquestionably, this is a business that puts the customer first. They would not oversell me on anything (and I tried) I was thinking I must have the best of everything and they got me hooked up with what it was that, I actually needed, not just the highest priced item. It's that sort of thing that will make me (a new resident in this area) a long-term customer I wouldn't go anywhere else (not a chance). A business like this, which has been around for 75 years, I clearly see why. They've got much more than just cameras, they've got photos/photography service. They've also got framing and cases and even passport photos. They've got accessories, high-end scopes and binoculars. This is really a one stop shop when it comes to any type of photographic or optic related equipment needs.

Energetic staff, very knowledgeable and hard-working. Go there for all your Cameron stuff like…read morethat. They got great old toys and stuff to now neat little nostalgic stuff it's worth going to look at.

Friendly and professional staff. Great pay out for some scrap gold. Positive Experience all around!read more

You can go here all you want but if got some gold or silver to sell might as well hang it up dude…read morewill still your gold exspecialy if they or he has something fake that looks just like what you have and if you have silver along with the gold they will hand u ur silver and now fake gold ack saying na we dint buy silver and gold to hard to move he said i thought something was funny when he said that was like what hou mean its hard to move, Move that shiz to the refinery and melt it. I had 1oz hold bar from the perth mint have also the paperwork that came with it but was seperate from the bar and a damn magnet would not stick to it at all actually had another person to do scratch test on it a few days b4 went ther and it was pure gold wanted to make sure i know i have paperwork work but wanted to be sure the paper weight i left with unknowingly confused as hell because i also called and was told yeah we buy gold and silver so drove about and hour away to go ther because ive done buisness with some other national pawns and liked doing buissneas with those shops but this one has gave me a bad taste and im pisssed i want my gold back or they could give me 4000 grand and keep it and the crap he gave me thats cheap going through this crap for sure yeah they dont buy gold and silver they steal it then blow smoke up ur ass. Its hard to move yeah only thing hard to move is ur ass to the regester to come off what you own me thats some atraight bs never dreamed anything like this would happen to me. With gold prices what they are right now shit its not just a couple dollors chuck it up to the game hell na i better keep it Tv MA here but ol dude knows. That joker done went seen the man and got him a damn satchel ol well man this some bs smh aint worth the 2 shoes he shit between of a damn magnet will not stick to gold

my reveiw is more of a complaint sense there is no place on website to allow me to complain about…read morethe service I did not receive on monday evening I came and tried to get my NCAA bracket enlarged but was told that they had to much enlargement work that came in but neither person behind counter was busy in fact one of them was looking at his cell phone so I went to brian jordan where I usually get this done and was told to come back tomorrow at 8:00am so at 8:30am I came in and there was a gentlemen opening the doors and I asked was they open he replyed yes we are open went to the counter just to find that I had to wait a day when I usually get it done in a couple of minutes and out it seem to be a problem could someone explain I was hoping that I could find some where else to take my business to I felt like I was being mis treated over a simple enlargement of a NCAA bracket someone please tell me what's going on

I used to love coming to this store to do my daily shipping for my business, but they have really…read moregone down hill in the shipping department. They need more staff and assistance for their customers. I had to wait for like 45 mins just to do a simple drop off. And no other workers would ask if anyone needed assistance. They all seemed to not care at all.

I bot a gift card there for 50 dollars and I scratch it a little to hard and I can not tell what a…read morenumber is so I called and the sayid that when I walk out of there place it is not there problem so I lost 50 dollars in 10 seconds not cool

The service here is horrible! I stood in line for 10+ minutes behind another customer and the…read morecashier ignored all of us and helped a group of people who weren't even in line. I came in for a quick visit to buy a single PS4 controller so the fact I had to wait maybe 20 minutes just waiting for the cashier to help the customer who was out of line and then the customer in front of me is ridiculous. Even worse, they didn't have any signs saying any of the PS4 remotes were out of stock, making most of our visit pointless. It was completely useless and he continued to help the other customers instead of me when I was at the register. I won't be shopping here again.

I came into this store because I am getting ready to purchase a new phone. The young lady on the…read morefloor greeted me right away and asked how she could help. I explained what I wanted and she told me about the available phone and some of the programs AT & T offers. I was happy for the information but told her I still had to give it some thought. I left and now I will check out other options.

From the moment I stepped into the door, I was met with a pleasant smile and professional…read morecountenance. Chase, the Retail Associate, quickly asked me what my need was and listened patiently as I explained to him that I was not happy with my current AT&T plan and wanted to make changes. What transpired next is what I call the epitome of a perfect customer experience. Chase patiently explained my options, showed me exactly what they looked like from a financial standpoint, and then showed me the products (phone, watch, etc.) that could meet my needs. By the time it was all done, I was set up with a much better plan, had an upgraded phone, and a new Apple watch, and had a much better understanding of what to expect from my bill than I ever had to leave a phone set up before. I think the best part was the ease at which the young man went about doing his job. He was very easy to talk to, did not try to oversell me on a bunch of things I did not need (which sold me on shopping around the store! ), and was just very pleasant with all the customers. Chase not only made a huge impression on me, but he greatly improved my opinion of AT&T in the market (Southern/North Carolina). That young man has success in his future. I hope that the company recognizes it before someone else does. For now, they are benefitting from HIS 5-star service. Thanks, Chase!

I thought this place was dying off. I had seen other locations go. I could not see ever buying a…read morejust out movie here because they have the highest prices by a lot. But if you wait them out they also aggressively discount older inventory and that is the sweet spot. This location finally decided they want to be in the vinyl game and stepped up by moving the records off the back wall to the middle and lowered prices. You can find random movies here both new and used. Also has a mix of things from Spencers and Box Lunch type stores. I like cruising into this location when I am at the mall. If something is an in store exclusive that is not available online they probably won't have it - I have wasted a couple trips to find this out and was annoyed.

Employees here need to be trained for customer service. One word answers every time I call in are…read moreunacceptable. They are never nice here. They are drones at best. People collect funko products, get over it.