I super appreciate this business and their transparency, kindness and the fact they did not pressure me to go with their company. I was in a pickle with a broken spring and cars trapped in garage jail so I started panic calling around to get someone out asap. Their technician Rick was at our home within a couple hours, was very friendly, knowledgeable and did not charge us the dispatch fee. He helped us get in touch with the company we purchased our door from and I was able to get it fixed under warranty. The only thing I would like to say as a con is that they are pretty pricey. I was quoted almost $1300 for one spring that the garage company we normally go through was a little over $500 for spring and labor plus the broken spring was still under their 5 year warranty so I didn't have to pay for one. Other than that, it was a pleasant first encounter and I would recommend to others who are unable to wait and need a company to come out quick. read more

I needed to get my garage door checked out so I made a call to Garage Door Medics. Rick Weaver came out and he was super personable and helpful. He did not try to sell me something I didn't need and he seemed very honest. He fixed my sensors on my door, lubed up the track and made everything work perfectly. He even screwed in a small piece that was almost coming off. He let me know the LED bulbs I put in the opener may interfere with the signal from the opener. Great tip! He did let me know my opener was 19 years old and it is likely on the way out, so he left me with an estimate for what the charges would be when I am ready, but he was not pushy at all! I'll definitely be calling you when I need you again! Thanks Rick and Garage Door Medics. read more

I have been using Garage door Medics for years and I must say they are Fantastic!! On time, explains everything, fixes the issues, and Rick has been our technician for years and he is Great!! I would recommend them for any Garage issues. read more

Called Garage Door Medics after having a Facebook garage door guy making a bunch of holes and not being able to install the garage door opener. Rick at Garage Door Medics explained everything to us and was able to install the garage door opener with no issues. Would definitely use them again and refer to friends and family. read more

Our garage door spring tensioner broke on Friday morning. I searched around and got some good prices but was impressed by Garage Medics fast response and reviews on Yep. I must say I was impressed with Antonio, the service technician. He did a great job on explaining my options and helped me understand what it would entail. I ended up spending more than expected due to the inferior product the builder had put in place, but the repair was great and I got a better spring for my garage door. He not only did the replacement but made the adjustments to my opener to assure everything was in top working order. I highly recommend Garage Door medics. No overpriced up selling or selling you things you don't need in order to get a fast buck. This is customer service at it's finest. Professional, courteous as well as articulate when explaining what he was doing as I watched. read more

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We had a problem with our garage door spring and we had paid for a few quotes, however, the quote we got from Garage Door Medics was much more competitive and lightened up what was inevitably going to be a large bill. Rick W. was extremely friendly and honest and we were more than happy with his service. He knew a lot about Murrieta and we felt comfortable with his work on our garage door! read more

David P. took down my old Wayne Dalton spring system (spring snapped) and replaced it with a new system within an hour. He was efficient and professional. Happy customer and definitely recommend him and Garage Door Medics as a whole. read more

Highly experienced, informative and came on short notice. Would def use them for future services and annual maintenance.

So, I recently purchased a 2 year old house and discovered that, although my garage door opener worked, it would open randomly on its own and sometimes when we weren't home! Yikes! I did a Google search and found a company to come out and assess the situation. They guy who they sent gave off major shady vibes right from the start and without even looking at or testing the system, he told me my aluminum door was too heavy for the existing opener and it would be $600 to $5000 to replace it! I told him I'd have to think about it and sent him on his way.... Then I found GARAGE DOOR MEDICS. I was impressed with their company's mission statement on their website that tells the consumer "We don't recommend things that you don't need". Honesty and integrity go a long way with me. They sent me Rick, one of their techs the very next day. I received confirmation emails and texts re my appointment, and even a mini-bio on our service tech Rick. The initial diagnostic visit is $99 and was definitely worth it. He took his time examining our system and ended up re-mounting the sensors to the walls instead of the rails (where they were previously mounted) thus eliminating the shifting sensors which interrupted the laser connection. So, no more phantom openings of our garage door! He was able to complete this all for just the $99 fee. Super professional and conscientious, knowledgeable and friendly. Will be recommending to our real estate agent as well as anyone else in need of garage door service or repairs. GARAGE DOOR MEDICS AND OUR TECH RICK KNOCKED IT OUT OF THE PARK! So refreshing to find a company with such integrity and professionalism these days! 10 stars plus!!! Thanks so much! read more

I've called them twice, once for a busted spring, and once for a board replacement. Every time they are promptly on time, have rapid availability, are great communicators and are personable. Fair prices. In Murrieta, they are my go to garage door guys for sure. I've worked with Rick and Antonio and they are both great. read more

Garage Door Medics - Garage Door Services Near Me - Murrieta, California

We had Garage Door Medics install a new door and opener for us back in 2015. Fast forward to a couple of weeks ago when I noticed one of the rollers was not staying on the track. Knowing that could turn into a bigger repair I called them right away to schedule a visit. The tech came out and fixed the roller and serviced the door. While he was here we noticed some other components in need of replacement that would have to be done at a different time. The tech that came out the second time was Rick W. Rick came out and re-inspected the door and opener from top to bottom, every nook and cranny was checked. His thorough assessment was on point and he was able to get us a warranty replacement that saved us additional expenses. He was also able to explain the work and why it was needed. We will definitely ask for him again in the future based on our experience. read more

Fast, very responsive. Knew exactly what was needed and what was not. Showed us how to use the my Q app and how to operate it.

Called Garage Door Medics for a single broken hinge. I've used them in the past to do the springs no issue. Tech showed up and glanced at the hinge from afar and said he doesn't have that hinge. He said that "I" can order it online from the manufacturer (don't know why they can't order it). He then offered to replace an entire row of 5 hinges as an option with the hinges that he did have with him. Why would I replace 4 good hinges at $35+ a piece rather than order the one that is broken and replace it? I declined the ridiculous option of replacing perfectly good hinges because he didn't have the part. Then he tried to collect a $99 service call. I declined that as well. I would gladly have paid the service fee if he either did the work, or told me he could replace the broken hinge in which I declined. You can't go to someone's house and tell them you can't do the work but they somehow now owe a service fee. That's just shady for so many reasons. I ended up ordering the hinge. During my call with the garage door manufacturer he said that he has never heard of replacing just one row of hinges with a different type of hinge. He said if you're going to use a different type of hinge that all hinges on each panel must be replaced with the different hinge not one row. read more

I contacted Garage Door Medics and the dispatcher informed me that the technician (David) would be contact me before arrriving. True to their word, David arrived and serviced my garage door. He made some minor adjustments and gave sound recommendations. Very professional and friendly. I was very impressed by David's attention to details. read more

If I could give more stars I would. I had a garage door emergency and it was something that couldn't wait to be repaired. I contacted Garage Door Mechanics and the dispatcher was so friendly and helpful and was able to get someone to come out quickly. She told me cost and everything up front and what I should expect when the technician came out. When the technician arrived (on time btw ) Bailey was super friendly and honest about what needed to be done. He needed extra hands and was able to get help quickly. Very efficient and got the garage door to its normal state lol. Very happy with the service and highly recommend for your garage door needs! Thank you again!!! read more

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They came out and repaired the broken spring quickly without any issues. They also lubricanted the garage door opener track as part of their service. They had the best price we could find. read more

Our garage door opener was not working and we needed it fixed quickly. I called the 800# and was on hold. I hung up to call back later. To my surprise, I received a call back from GD Medics customer service about 5 min later to ask how they can help...wow, when is the last time some business did that? Very nice customer service person got us scheduled same day! Rick was our service rep, he was very responsive, knowledgeable, diagnosed and fixed our problem. I'd strongly recommend! read more

Currently working on my garage as i write this.... replacing the garage door motor. Before this, had a broken spring and damaged door sensors. Came back today to install the garage door motor purchased. Scheduling was easy, estimates good, pricing good, vet discount included. Rick Weaver has been awesome. Very knowledgeable and answers all your questions and concerns. Most likely, the only company i will use for the garage door. Nice job Garage Door Medics! read more

Broken garage Sunday night. Repairman fixed next day by afternoon on Monday! Dispatch was pleasant and accommodating. Repairman was professional, efficient, and experienced. Highly recommended! read more

wow! these guys are great... called at 8:45 this morning and spoke to the scheduler...she was super friendly ... she sent out Jesse within an hour and he was able to repair my mom's garage door by replacing a simple part. He had parts on hand in his repair truck, which was really convenient. He also greased the running parts, checked the light, and now it is running quiet and like new! The opener is the original from 2002 and I was certain we would need to totally replace it. Jesse was Covid-safe , friendly and done within 25 minutes! I highly recommend Garage Door Medics (o: read more

Contacted this business in the morning and their technician, Rick came on timely manner. He is very professional, efficient, knowledgeable and precise. We are happy with his service. read more

Hello, my wife and I recently had our garage door opener break. I know enough to know it was the spring and we should replace both while at it. We were not stuck in the garage and it was not an emergency. We called the garage door medic out for a quote. They responded the next day. They said I was right, it was the spring. Quoted my wife $776 to replace both springs and one center bearing!!!! Broken down the quote was $279 per spring and $100 for a bearing. And there is $100 fee to have them come out. They played the covid card and said prices had gone up. I got on the phone with them and said thank you for the assessment but no thanks. I did my due diligence with eight other vendors, All reputable here on Yelp, or word of mouth referrals from our maintenance guys at work. All quoting apples to apples, literally I used the spec the garage door medic gave us. None quoted no more than $350. And as little as $280 for the exact same work on the exact same timeline!! Very little variance for 8 quotes. And you have garage door medic at $776.... ? It is not defensible to try and take people for this much money and stick them with $100 fee for a 10-minute visit if they don't agree. I don't think that it was the technician's fault, I just think the business structure is shady. That, or they were trying to take advantage of my wife not being familiar with garage doors. I did speak with the CEO who said he would into it and I would hear back from him. He never heard back, so I'm going to tell our story. Context: I have never given a bad review and I am in the facilities business and typically side with service contractors, but this is taking advantage of people and it should stop. read more

Amazing service. The communication was 5 stars they sent a picture of the tech and the timeline for arrival. I got a text letting me know the tech was 30 minutes away. My tech showed up and knew exactly what the problem was and fixed it. Thank you so much. read more

Wow just had a quote to come out and replace my garage door spring and I just called another local place closer to home and they are charging me $130 to replace both springs while garage door medics wants $680 to replace two springs on my garage door that's rape!!! And above all $90 dollars for them to come out to tell me, stay away from this company. read more

Friendly, prompt, upfront, and honest company. Our technician was awesome; however I don't believe he had any control over the pricing. We ended up going with another company due to pricing. This company's quote was more than double what I paid for at another company. I only wanted a torsion bar replaced with springs for one garage (there were a lot of parts involved with this work order). I had another company replace both my garage door torsion bars with springs (including new cables and other necessary parts). I still paid less than half the price of my quote with garage door medics and I had both garage door torsion bars replaced with springs. read more

I don't often leave reviews but I felt I should warn people about this company. This company charges a $99 fee to diagnose. Please don't waste your money. Most of the other local companies I called do not charge a fee to diagnose. My husband had the Garage Door Medics come out without calling around to other companies first. When the Garage Door Medics quoted $1054 to fix a garage door spring, I knew we were not dealing with an honest company. I called around for quotes and every other company I talked to estimated in the $300 range. The most expensive spring when I talked to other companies would be $450. Garage Door Medics wanted to replace a spring for almost the cost that another company would charge to replace the entire garage door! read more

Quick response. Arrived when promised. Helpful and friendly. Good business. Their employees take the time to answer questions and go over options. They don't feel rushed on to the next job. Promised a fee, and delivered service at that fee. read more

Today I had David Perez come to our house for routing maintenance on our garage door. He was very nice and did a great job. He replaced batteries on our two remote controls. He also replaced both end bearing plates which were worn. He also did the tuneup, lubricating and re-balancing. He had no problem with answering all of my questions. By the way, Tara and Ciera in their office were nice and helpful. Of the few garage door companies I called on Saturday Garage Door Medics was the only one that had an employee to answer the phone and not an answering service. I appreciate I didn't have to wait long at all for my appointment. I highly recommend this company. They were also reasonable in price and was able to get a senior discount. read more

Came to fix my broken garage door within an hour of calling on a Saturday. Price was steep at $400 for a broken spring but they did a full inspection of my door and also lubed all the hinge points. Tech was friendly and knowledgeable and completed the work within 45 UPDATE: Changing my review to 5 stars. I had the garage door break again on a Sunday night and the tech arrived at 10:00pm and stayed until almost 2:00am to get the job done. He went out of his way (and his pocket) to update the rollers and strengthen the door with reinforcement beams because the door was so poorly installed by the builder. The tech left my house at 2am to his house that was 45 minutes away and had to be back at work at 8am because of a sick tech he was filling in for. Extraordinary service and great company!! read more

Replaced broken torque master spring system with conventional torsion conversion. This system will have a one year warranty with garage door medics. cost $952.94. Technician was prompt, professional and reliable (Antonio). Parts replacement in van. Completed job in 1 hour. Wish the warranty was longer since he replaced the spring system that lasted 11 years. read more

Gary was awesome. He came in, took care of the garage door in no time. This is our second time using their services and I highly recommend them. read more

Great response and work. Reasonable priced. Was able to come on a Sunday to help my elderly In Laws get the tension springs fixed so they can operate the door. read more

Awesome experience, very professional & courteous. On time, quick repair, good price, definitely recommend

I was having problems with my garage door and sent a couple inquiries through Yelp for the repair that I needed. Garage Door Medics were quick to respond and were able to schedule me first thing in the morning on a Sunday. Antonio, the technician, was very professional and knew exactly what he was doing. He will be my person to call if I ever have problems again with my garage door or decide to upgrade. read more

My husband I were very pleased with the services we received from Garage Door Medics. From the cost to fix our garage door, which was more than reasonable, to the prompt response time, your company met our expectations. But it really was your personnel that puts you in the "above and beyond" category. From the beginning, Bridget who scheduled our service, to our technician Chris, your people were great to work with, especially during this uncertain time of social distancing. Chris was very personable, answered all my husband's questions, was very knowledgeable, and just legitimately cared that we were satisfied with our service. Should we need help with our garage doors in the future, we would not hesitate to call them. And we will definitely recommend them to all of our neighbors. read more

Overcharge Garage door springs broke and we called these guys for a quote because they had really great reviews. They told me the only option was to convert to a Torsion Springs system for $650. I had a TorqueMaster Plus spring system and fixing it would cost so much more, Only options was replacement. That sounded WAY too expensive and set off a few alarms to me. So I did a little research. Springs for my system cost around $100 each from the manufacturer. Total parts costs would be around $200 if I did it myself. I also looked up the price of Torsion conversion kits like they recommended and they start around $150 and up. They wanted $650 Installed for what he said was a 40 min Install. The high quote set off way too many alarms for me and I'm glad i did a little research afterwards. These guys are taking advantage of owners that just don't know anything about garage door. Steer clear and look for other local contractors. I got a quote for HALF with part for a repair. read more

Reached out to Garage Door Medics requesting a quote and they were responsive through Yelp. I scheduled an appointment the next day and the technician was very nice and checked out my garage door for a panel upgrade. I was surprised I was not given an estimate on the spot and was told someone would reach out to me the same day. After two days of no response I called and was told by the rep I would get a call back. The next day I reached out through Yelp and was told they would provide a quote soon. After two more days of no response I called back and was told someone would reach back out again. Never received an estimate or response back. Very disappointed after seeing such great reviews. read more

If I could give a 0 or negative stars I absolutely would! I have never a had a worse experience with a company before. DO NOT ever make the mistake of using them. They lied to me about what we needed and completely overpriced everything. No customer service. Went to another company. FYI- they're response below is also a lie. Never heard back from anyone. read more

Great work! Awesome install! Erick P. is the man. Really knows his stuff and really did a great job recommending products and checking out my garage door set up. He checked all my parts and let me know I needed some replacements to keep my garage door functioning properly. Ended up getting new springs, rollers, and a nice LiftMaster opener with some extra remotes. Price was fair and only took a few hours. I would highly recommend Garage Door Medics for all your garage door needs. The WIFI is sooooo cool. Really like the app and features! read more

We've had this gate company for 5 years now, we are very happy with the office staff as well as the technicians. Antonio just replaced a part on our gate, he was super fast with the job, arrived on time, and was very professional!! Highly recommend this business! read more