Better customer service. Ornery old man in the paint department…read more Hire people who are willing to help out please

Love this business! They are very helpful and always make sure you get exactly what you're looking…read morefor. Bob is such an amazing guy!!

Honestly you all need to shut this door down I've lived over in this area for almost 7 years now…read moreand been coming here for well I need just something little just something this just something that and every time they don't even look really on what I'm holding they just say no we don't have that you're going to have to go somewhere else just worthless they're always stuff in their face full of food they don't have no customer service and there's nothing in stock it is a shame it is a total shame and what I came in here for this morning I already looked it up they had it sitting right on the shelf I'm not feeling well right now I didn't have time to argue with the guy I said it's right down that aisle and I just walked out it's just worthless worthless worthless worthless

Oh MAN!!! This place is cool!!!…read more My husband took me here to look for Christmas gifts for our 3 boys. When we pulled in the lot all I could think of is WHY are we at a hardware store??? But this is no ordinary hardware store. This is also the Michigan hobby shop and hardware store Mecca!! We found the coolest remote control micro drones, remote control cars, planes, trucks, helicopters, trains, and everything else you can imagine. There was a complete aisle of Boy Scout supplies and another for the Girl Scouts. We bought several things for homeschool in those aisles. The train aisle not only has trains and tracks but everything you need for building layouts, gardens and miniatures. They had slot cars GaLORE!! If your are an enthusiast or a collected you really need to check out all the cool slot cars. I was drooling over quite a few. Be sure to look up when you get to the hobby area. The planes are super cool!! Arts and craft items, painting and drawing items, models, puzzles, ships, planes, cars, and trains. It's a young mans heaven here!!!

Excellent service. Large selection of hardware for a small space. Everything I needed plus I was…read moreable to avoid the big box store chaos with reasonable prices. Happy to support locally. I'll be back

Bought a hose attachment.. worked awfully. Called the guy working a couple hours the same day about…read morereturning it. He said all I needed was my receipt and he remembered me. Then when I get there tells me I also need the tiny code that was wrapped around the hose attachment (who the hell keeps that) for the barcode that is also on the receipt I brought in.. so drove all the way back out for nothing and paid 20$ for a useless item. Wouldn't recommend.. go to Walmart or a bigger brand that isn't afraid to lose 20$ lol.

Stopped in for some nuts and bolts for my car and a few other home projects. When I couldn't find…read morean item the staff took me over to it. I wandered over to the hobby section since I've been looking for a good entry lever rc car for my son and I to mess with. I had one in mind I seen on youtube and was real close to getting it. I asked one of the staff members what they feel was a decent starter car. They mentioned a completely different brand and after talking to them, I decided to go with their recommendation. They were not wrong, the truck they recommended is awesome. Doing additional research online after the purchase and I can't find a negative review for it. I'm thinking about getting my own now so we can race.

All the way up to checking out I experienced courteous service....I was so very disappointed that…read morethe cashier did not think well enough her team or her customers to wear a mask! Very, very disappointing!!! \

Please support Detroit business! This hardware store has been here forever and provides the old…read moretime hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.

Back in 2010/11 I spent a few months managing an apartment building near here. I was in 3rd Ave…read moreHardware at least 3 or 4 days a week, and sometimes 5 or 6. A couple of times I had to make multiple trips in one day. The staff was always professional and helpful, and almost always had what I needed, which is saying a lot since I managed an old 50-unit building that needed a lot of things for a lot of problems. Sometimes I would grab the wrong thing, and it was never a problem bringing it back and exchanging it for the right thing. Sometimes my boss would get a bit behind in paying for it all, and they would gently remind me, and the ol' slumlord would send them a check from Florida. They were cool but firm about it. It seemed to be a situation they'd been through many times before. They have homey touches here - a small tv on the counter that's always showing something. A fridge with Faygo in the can. My favorite thing about 3rd Ave Hardware is the bicycle selection. In the warmer months there's a whole row chained together on the sidewalk out front. Old ten speeds, 70s 3 speeds, cruisers, mountain bikes, etc. But, wait, there's more inside! Another row between the front door and the register and still more up and down the cramped aisles! (3rd Ave Hardware could really use a more spacious locale.) The prices won't break the bank either. I just bought my second bike from there - a green mountain bike from CCM, that Canadian company that makes hockey equipment. It's a pretty sweet bike for $100. My last one was, too. It was an old 70s 3 speed with a big comfy seat and a glistening orange paint job that just looked like candy. Too bad it got ripped off. Oh well, that's life in the D. I won't pack it in, and I'm glad 3rd Ave won't either. I'm only knocking them down one star because of their paint selection. It's lousy and overpriced. Go somewhere else for paint.

In my neighborhood easy to deal with friendly customer service they will custom cut wood upon…read morerequest, They are fully stocked and will receive your Ace online orders for pickup no extra charge, the prices seem a little higher but customer service and close proximity trumps all that.

Brooks Ace Hardware is a magical place -- what feels like acres of aisles of shelves and drawers of…read morenuts and bolts and tools to meet any hardware need one might have, And the staff is so helpful and friendly -- Hector can find anything for you, show you how to work it and advise you on your project. I can't wait to have another project and go back!

Most helpful place in town. Never disappointed over many years. Very glad to hear they have…read morereopened after being bounced for yet another high rise.

I know nothing about home repair and maintenance. Not a damn thing. That didn't stop me from buying…read morea house. And houses need work. There are some projects that are larger, which require professionals. But dammit, some things I should be able to do myself, even if I lack the knowledge or the tools. But going to the big box home stores fills me with a sense of dread. They are overwhelmingly large, it's hard to find anyone who can help you, and the whole experience leaves me drained, dizzy, and nauseated. So I had what I considered a fairly clever idea. Why don't I just call the small, local, neighborhood hardware store, and see if they can help me solve my minor home repair and maintenance challenges? I'll confess that I called another store first before reaching out to Jack's. But it was at Jack's where I found the help, patience, and expertise that I so desperately needed! Project number one was removing the gunk from between brick pavers on my patio, filling them with silicone sand, and other spring yard maintenance. I had no tools beyond the phone in my hand. But Dan, on the other end of the line, walked me through the tools and equipment I would need. He told me the prices, took my order and payment over the phone, and had everything ready for a semi-contactless pick up! That went so well, I returned for project number two, replacing the window well covers that had cracked. Now I am the proud owner of my very first ratchet set! At least, I think that's what it was called. I thought I was going to need some power tool to do the job, and was prepared to drop a lot of money, but I walked out with a bill of about $30... and a Twinkie. Don't judge. It was for my daughter. Needless to say, I have no intention of ever setting foot again in one of those big box home stores. I have Jack's, and it's fantastic!

Sadly MELVINDALE HARDWARE is closed. Kevin the owner and his wife have decided to sell the store…read more Sales were down since the big box stores, opened up just down the street. Customers who had asked Kevin and his store to help support local teams, stopped shopping there. I think the final nail in the coffin were the numerous roadblocks that virtually cut off his few remaining loyal customers. We have lost something today that cannot be easily replaced.

Great little hardware store in Melvindale, close to Allen Park and Dearborn…read more I worked at a small family owned hardware store when I was in college, so I felt at home as soon as I walked in here. The gentleman behind the counter helped me find what I need right away. Service like this you will not get at a big box store! The fact that this place in still in business speaks volumes to the customer service, price and selection offered. Melvindale Hardware is well organized and has just about anything you would need from hardware store.