They did an excellent job from office to Masonry crew. They were professional, informative and create craftsmen. read more

Definitely disappointed. Gardner began remodeling my pool October 29,2024 with the goal to be finished by December 1, as i have several family birthdays in December. They "finished" the job as promised, and I am very happy with the pool finish; cool blue pebble sheen. The concrete is superb, thanks to San Diego Concreators. Unfortunately there is a hideous "foam" between the pool coping and the concrete that looks cheap and causes small pebbles to get all over feet, which hurts, and dirt over the deck and into the pool. It's as if the job was not completed and I paid cash. Gardner sent me an email 12/10 requesting a google review and I replied stating I could not leave a good review until the "foam" around the pool was corrected. Definitely sad with the outcome of my pool and disappointed with the lack of response from Gardner. Would not recommend. Respectfully, Heidi D. Benson read more

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Wow, where to start, I took three other bids but when Kevin (Gardner sales rep) came over I knew I found the right company. He answered all question and gave me all options so I can save money. He was very respectful for a small job. Juan who prepped, electrical and did my startup was nothing but fantastic. Gabriel and the Demo crew were careful and respectful of my new driveway and wow they did it fast. Awesome job guys. Masonry crew, again respectful of my property and was careful with my driveway. These guys are really seasoned craftsmen, fast, efficient and repaired my coping and gunite the right way. Plumbing and electrical was quickly taken care of with upgraded drain system and skimmer. Valentin Lopez was the contact for plaster crew and they to took care of my driveway like it was theirs. This large crew too was also filled with craftsmen and completed the job quickly. Thank you Field managers, Julian and Josh made sure things were running smooth and answered my questions. And now Jazmin my office contact was so great. She always responded quickly and is a pleasant and helpful person. thank you so much Jazmin. read more

Gardner Outdoor and Pool Remodeling - Pool & Hot Tub Service Near Me - Orange, California

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I have had the distinct pleasure of working with Gardner Outdoor and Pool Remodeling recently! It was not just their reasonable fees, either! I wanted to have my pool updated and their employees took the job very seriously, from the workers, to the office staff, the supervisors, leadership, etc.! Every single employee demonstrated perfection in their jobs and work ethic. From the beginning to the end, everyone was timely, positive, eager to assist and willing to explain details to me. Compared to other contractors, the Gardner employees go above and beyond in everything they do, always with personable attitude and great knowledge base. I cannot imagine a more wonderful group of employees, and I highly recommend each and everyone of them. read more

My friend recommended Gardner. We are so happy we went with Gardner pool for our remodel. We got 10 estimates and really did our homework. Gardner was super fair with pricing. We met with Dave and he was very informative and honest and easy to work with. He helped us through the process. He also helped me pick the tile and grout. Jazmin in the office is absolutely a pleasure to work with and knows how to help with everything! Josh came out and checked on the job and was great! From start to finish every step was finished when promised. We were kept informed and received text messages and voicemails for every step. They showed up on time finished the job on time. The pool turned out beautiful and perfect! I would highly recommend Gardner pool and actually already have given their name to a couple of friends. read more

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From speaking to Jazmin (office staff is extremely polite) to setting up an appointment we couldn't be happier. Josh and Steve the supervisors were at the property every step of the way . The crew was respectful of our property and most importantly is that our pool remodel looks awesome. Pebble tec was definitely the way to go on our remodel. What a difference, definitely look at their samples. read more

Gardner Outdoor and Pool Remodeling - Cracked spa wall, tile falling off - Pool & Hot Tub Service Near Me - Orange, California

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We have had a great experience with Kevin, the sales rep, so far. He helped us narrow down our design options, while working within our budget, and we are excited to see how it turns out. I'll update my review with before and afters once the work has been completed. read more

My husband Brian and I can not say enough great things about Gardner Pool company! From beginning to end we received the best service and communication from Adam and his team. It's always stressful doing any kind of remodel, but Adam was always available to answer our questions and supervised the team to make sure the remodel went smoothly. We have since referred Gardner to a few friends and they are also big fans of Gardner. Thanks for all your hard work to make our pool exactly how we imagined it!! read more

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Hired Gardner to do a replaster of our pool and they referred us to another company to do some paver work. Pool drain work started on June 4th and as of the morning of August 20th we are waiting for touch up work to be completed on our pool. The representatives of the company are great to work with. In fact, it was Dave's knowledge of Pools overall and his availability to help pick best options that were the reason we chose Gardner besides competitive pricing. The 3 stars are for the work and lack of attention to detail. We signed contract with start date that we used to plan our family vacation around only to find out they were starting 12 days later. It didnt give us enough time to change arrangements without incurring significant cost so that didnt sit well with us. During demo the workers left behind a LOT of dust and debris each day. Our sprinklers, plants were covered with it. Initially, the wrong coping was being placed and after letting Steve know, he quickly got it taken care of but we lost a couple days of work because of it. We chose the pebble fina in grigio color and when the workers were troweling in the pool they started to fill it before we had to chance to see it. When I got home I was so upset to see SO MUCH mottling throughout our entire pool. I took pictures and immediately sent to Steve and the owner asking for help understand why it would look so bad when it was newly installed work. Both Steve and the owner called me back assuring me that this was normal and it would all even out over the next 30 days as the pool cured. I have sent pictures showing footprints from the deep end of my pool towards the shallow end in my new pebble fina. I have sent pictures of my children's toes bleeding after swimming for only 15min when we never had issues before with white plaster that was.over 20 years old. I sent pictures of my coping that looked washed out and grout that was grey and white between one coping, grey and black between another coping or grey, white and black between another. We have coping pieces that were visibly damaged and still installed. The grout lines between coping was consistent in one area, wider in another and still wider in another. You can see cracks in our newly installed plaster on the walk in steps in the shallow end. We are disappointed in the overall experience of our pool with Gardner. Instead of acknowledging our concerns, Gardner reps who came out always told our pool looks amazing and that the grout didnt really look that bad. To fix it, they had someone come out to do an acid wash which made it look worse. Then they came out and did a sealer on it to test the results. It definitely made the grout look more even in color after but I was still mindblown that we should have had to seal brand new coping and grout in the first place. Had we had someone come out and look at the work being done each day, I thing the results would have turned out differently. It felt like our job was a "side job" and not one of importance. read more

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Quality of our pool remodel was good and the work was performed in a timely fashion. The service after the sale is where things fell apart. Had issues with tile cracks and pebble tech chunks coming up. The service department fixed cracked tiles twice under warranty and after the second time said they weren't going to fix it again even though we still had over 1 year of warranty left because the problem is our pool deck. When I asked for a quote to get the deck replaced they wouldn't take the job. We contracted a different company to do our deck and our salesman Kevin did say multiple times via phone, email and text he would ask the service manager to look at our pool when it was empty. He never followed through. Bottom line is they don't do what they say they are going to do so I suggest you roll the dice and pray nothing goes wrong or take your business elsewhere. I wish I did. read more

Gardner Outdoor and Pool Remodeling - Leaks in pebble tech - Pool & Hot Tub Service Near Me - Orange, California

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Made an appointment with Kevin that he later cancelled due to a "family emergency". No problem, so we rescheduled for the following Thursday at 2:30 pm. Sent several texts earlier that Thursday giving him my gate code and asking what time he'd be arriving. 2:45 comes and goes and no Kevin. Finally receive a text back indicating that he won't be in my area until tomorrow with no explanation as to why he didn't honor our rescheduled appointment. Strike three for me Kev and no thanks to yet another flakey contractor. Took the day off work for the rescheduled appointment and can only imagine the problems I'd be having down the road with these guys if I'd actually used them. No real apology and some snarky texts from Kevin that included his relief that I hadn't hired them and that his company had "dodged a bullet" by not signing a contract with me so buyer beware. Guess I'm not the only one who thinks Kevin isn't suited for customer relations. Appears that he has a host of hospitalizations and family emergencies right before appointments if you read some of the previous reviews. Hard pass for sure. As a PS to Marks comments below, my previous posts were removed due to you having more than one location. This is the only review. Perhaps you should spend as much time straightening out Kevin's behavior as you do to responding to reviews? read more

The process of scheduling is poor, project manager is slow and non responsive to customers questions by messaging or phone. Today. Aug 7, 21. Is was full the spay day with water. The crew left without notifying us and left the water running the spa was full , the yard was full and the street was carrying the rest into the sewer. Sever phone calls made. Only voicemail. Now I can only assume that the water bill is going to be the home owner. They have not been proactive this far in the remodel Will update whenever the decide to address the issue. read more

Our friends recommended Gardner for our pool renovation, and I am SO glad we went with such a reputable and long-standing company. Before selecting Gardner, I must have secured at least 12 estimates. Gardner stood out as the company with the best vision, most capable, most resourceful, most honest and fairest pricing. Each phase of the project was explained clearly and the workers were all very efficient and respectful. I especially appreciated the automated texts & phone calls the night before a scheduled work day so that I knew people were showing up. No guessing! Gardner did not have an easy pool to start with: we had just purchased the home and the 23yr old pool & its original systems were a bit wonky and downright confusing thanks to the previous eccentric DIY homeowner. Plus, the original layout consisted of a swim up bar with sunken serving area, that was a hazard and needed to go. Gardner was the ONLY company that proposed a Baja shelf to replace this space and tie it in seamlessly with the pool, walkway/deck and surrounding hardscape. They were also the ONLY company who competently diagnosed and then updated/fixed our equipment so that it is reliable, safe & easy to use. I'd like to give a special shout-out to Adam, Gardner's equipment specialist and my unofficial project manager, who personally made sure I always had a direct point of contact to answer any question or address any concern I had during the entire process. I was SO impressed with Adam's professionalism, expertise and knowledge in pool/spa equipment and the overall elements to the project. He took a personal vested interest in helping us decide on the plaster finish, tile color, coping color, and new equipment. He walked me through how to use everything and made sure everything was working smoothly at job completion. Josh, Gardner's official project manager for our project was great in personally taking us to previously completed pools so we could see the "final product" to help us decide on which materials to choose. He also was great at supervising each job and in addressing unseen issues right away, at one point even taking it upon himself to dig around in our overgrown planters to try and find an old piece of equipment that had been buried by years of neglect from the previous owners. That showed this company's dedication to getting the job done right and on time. He could have said, "I'll schedule someone to come out," which would have killed time, but instead, he labored away in the dirt and roots and handled it. That is just one of many examples where Josh took a hands-on approach to personally overseeing elements of our project, and it is much appreciated. The finished project is a true backyard oasis that is stunningly beautiful, welcoming, relaxing and dependable (I say this because prior to Gardner, this pool system rarely worked properly). I love feeling confident that the work done was done right and will last a long time. Thank you guys! read more

We bought a house that came w a pool and spa and for some reason our spa wasn't heating up anymore. A family friend referred me to Kevin from Gardner Outdoor Pool and he was able to explain the operating system and got our jacuzzi to heat up. He is so knowledgeable but he was able to explain everything so simple and easy to understand. Very helpful and professional! Will definitely refer my friends for any pool or remodeling needs to Gardner. read more

I hired GOPR to remodel my pool and spa in 2019. Their bid was competitive and given that they have a good reputation in this industry, I decided to go ahead with them, especially because for a job of this scale I wanted to go for a company who are successful in this business for a long time, is reliable and will stay in the business for years to come. Their sales rep Dave was very friendly and quick in responding to any queries. He made himself available on the weekends for the consultation. Maegan was the project manager assigned to my job and Josh was the onsite supervisor. Maegan gave me the overall schedule for the project with all major project phases outlined. The project was supposed to start in the first week of December 2019 but started a week earlier in late Nov 2019. Pool draining and demo were completed as planned. There was a hiccup before the masonry work could start due to the non-availability of the flagstone coping material selected for the job. However, Josh and Maegan coordinated well with me and helped me in selecting an alternate flagstone material. Josh has a calm demeanor, and throughout the job he patiently listened to me, answered my queries and instructed his crew to cater to my requirements. Most of the crew at work was respectful and skilled. There was one instance when I had to bring an unprofessional behavior to Josh's attention and he took care of it professionally. It took a little over 3 extra weeks than it was planned for, partly due to the rains, and the job was completed in the 3rd week of Feb 2020. I brought some observations to Maegan and Josh's attention before making the final payment. They ensured that the job was completed to my satisfaction. My family had a great time enjoying our remodeled pool and spa this summer and the ocean blue pebble sheen finish looks beautiful. A few minor grout issues surfaced up after 6-7 months which I showed to Josh. Josh and Maegan promptly addressed those issues covered under the warranty with no questions asked which is a good experience of GOPR's commitment to the customer satisfaction. Thanks to the GOPR team for the good work. read more

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Our pool is beautiful again. We were referred to Gardner for a pool remodel. Our plaster was finally on its last year and we met with Kevin in Sales. He was very thorough in looking over our property and giving us options of what our choices were. We chose to go with quartz and the finish is exactly what we were looking for. Their communication from day one of the quote until the last day of their pool care was very good, almost too much. Steve, one of the Field Supervisors is exactly what any company needs as an employee. He was always available and handled everything promptly. Jazmin and Maegan, the office gals were also accommodating. We had a few hiccups along the way, but they were too small to even mention. My only recommendation to others would be to make sure you read the fine print and ask questions so there are no hidden surprises along the way. read more

Update to my review, pool is finally done and we finally got the equipment hooked back up after I called and complained to a manager. I am still unhappy with the turn out of everything since there are still areas in the pool where pebble is not so visible, also upset with cracks in the new cement and the was the masting was poured into the areas around the pool. As you can se in pictures the masting looks like it was poured by a kid, it looks terrible. I received call from a Megan the last two but when I call I don't receive a call back. The only things that I'm happy with are the way the tile looks and the way the plumber reconnected my equipment. It all started off great. Sales rep came out and quoted. We waited, they started about a week early so that was good and then the trouble started. Cement that was laid has already cracked next to auto fill that was installed. The plaster that was done looks horrible in lots of areas that meet the tile. The mini pebble is not visible in all areas of the pool. The plumbing that I was told would be done (reconnecting pool pump, filter and heater) have yet to be completed and was actually told by person handling our account that reconnection was not on the 16k quote. If I would have known that reconnection was not part of it I would have gone with a different company. How can a pool company redo your pool and then not reconnect your equipment. Now regarding the start up process. Start up process was started Tuesday, no one came out Wednesday the 3rd or Thursday July 4th finally someone shows up Friday the 5th but does no work. Rings the door bell and leave 10 minutes later. I have told Gardner pools that my back gate is open for the worker but I guess they don't relay messages. When I call the office no one answers, when they do answer I am told I'll get back to you, 3-4 calls and 3 hours later still nothing resolved. I'm now wishing we would have used another company. Gardner must be too busy to do a quality job and to communicate with it's customers. read more

Our pool had gotten some black spots on plaster and we decided no more plaster. So we researched Pebblesheen and were convinced this would be a good product and it should last twice as long as traditional plaster. We had a great experience with this company. There were 5 different contractors bid the job and ended up going with our first choice which was Gardner. They were professional, prompt, timely, organized, competitive and trustworthy. They followed up with every phase and the people were nice. From our sales rep Dave then Jasmine and Josh who provided over the top service at the end. Workers included Eric, Gabriel, Valentino, Juan plus their crews. Good people, quality work. We highly recommend them for any outdoor projects. read more

Let me start by saying we started this process to remodel our pool and deck by getting several bids. By far we were most impressed with Gardner, specifically the salesman Kevin that came to our home. It was helpful to get other bids to realize how many gray areas can come into play during this process. But Kevin went above and beyond in explaining what we needed, and visualize some additional bells and whistles that we wanted too. Pricing was higher than other quotes, but felt that it was fair in comparison to what we received and especially the quality of workmanship. Each trade that came to our home was excellent! Truly skilled tradesmen - plumbing/electrical, masons, tiling crew, plasterers, Mastic installer, the project supervisor - Steve (who always took our calls), and even the start up crew - who patiently walked us through the process. They all felt like family after they were done, and most important they took pride in their work. As with most projects, we hit some bumps along the way, mainly in terms of project delays, which we believe was out of Gardner's control. Maegan and Jazmin did a great job at scheduling and prioritizing us when possiband helping us with questions along the way. Overall, we were very impressed with the entire Gardner Team, and we are very grateful! Our pool and pavers are absolutely stunning! It turned out so beautiful!! We can't thank them enough for making it happen in time for an event at our home, which by the way happened as planned! We are so grateful to the whole Gardner Team for doing such a professional job on our pool! Thank you!! read more

Gardner Outdoor and Pool Remodeling - Pool & Hot Tub Service Near Me - Orange, California

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Gardner repaired the rust spots in my pebble Tec, replaced the mastic in my beach entry and did an acid wash of the pebble tec. They did excellent work at a fair price. The crew were great and easy to communicate with. I would use them again in a heartbeat. Highly recommended. read more

We had appointment to talk about our pool remolding. First appointment no show no call we had to call Kevin back and he said he is at the hospital and couldn't make it . next one was on Sunday ( our ONLY day off ) no show no call and we tried to call him back but no answer . way to do business and get new customers . hopefully this review will help you as well to find someone who really care about your business and value your time . That was my review 3 years ago !!!! I received a message through them today " picture attached " threatening me if I don't delete my comment Way to scam people to remove their comments ....I wasn't the only one that's received their threatening messages . read more

Gardner Outdoor and Pool Remodeling - Pool & Hot Tub Service Near Me - Orange, California

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Dude quoting our pool remodel was rude, condescending. Used neighbors as a reference, however, forgot to mention the neighbors remodel took much longer than quoted (by months) and was a total asshole to the neighbors. Quote wasn't anywhere near competitive with the other options for the area. read more

(for those wondering what this is, Please read the review below and the owner Mark's-response first) Otherwise this will make NOO sense! -hmm, nonsense! Hi Mark, No, you are not correct. Lisa said, and I quote, (notice the quotes) "Uhmm, the soonest I have would be on the 14th, that would be next Monday, the 14th. I have a one o'clock if that works for you." (end quote). See, no filling a "cancellation spot", yep, I like quotes. But Mark, if you will re-read my review, it is very, very clear. No disparaging remarks, like others. BUT, very exact. Please take this response in the light given, no cancellations, just a dropped ball, that's it. Hey, it happens. Would you REALLY like to continue with this? Or are you one of those owners who liked to get in the last word. If so, have at it. It will only amplify my thoughts and position. btw, my star rating will remain the same as it depicts the interaction precisely. read more

I have nothing but great things to say about this company ! From Jasmine and Megan to Sergio and his crew , to the the demo crew, to the Plaster crew the cement crew I would recommend this company to anyone !!! They were professional there on time they're clean they did what they promised . I gave them a five star all the way. My name is Kathleen Hewitt I just post under Joyce Jennings which is my mom I don't know how to change it so that's my review. read more

We were completely satisfied with the entire interaction with Gardner Pool Remodel from our first meeting with Kevin in sales to the final water check. Kevin offered suggestions to make our ideas come to fruition while keeping the cost down. Everyone in the process treated us with courtesy and respect, were mindful of our schedule requirements, and keep to the social distancing guidelines. The crews were careful of our property, right on schedule, always left the yard clean, and kept us informed each step of the way. In relation to a lot of their projects we were not a large job but they treated us like their most important client. And most importantly, the final product looks even better than we imagined. I highly recommend Gardner for your pool remodel. read more

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Gardner not only remodel our pool five years ago they came back recently to drain and acid wash the pool to remove some stains all of this work at no cost, that is customer service at its best. read more

Gardner Pool has lived up to my best expectations - after an initial misunderstanding. Mark, the CFO, is an outstanding guy who demonstrated that his company is committed and provides high-quality services. I felt compelled to revise my initial review to a well deserved five stars. Highly recommend and will continue to use their services in the future. read more

Everyone we dealt with from the Gardner team was professional and helpful. They took time to answer all of our questions and helped us feel comfortable with our decisions. They did a great job installing our pebble and doing the start up for our new pool. We would recommend them to anyone. read more

I recently was looking to get my pool remodeled. Searching online, asking for recommendations etc...a friend recommended Gardner outdoor and pool and I gave them a call to get a quote. Best decision I could have made. From the initial phone call to setup an appointment it was smooth and professional. From the first interaction with Kevin Dunning I knew this was the company I was going to trust to remodel our pool. Every step of the process and each crew that showed up daily was on time took the time to explain what was going to happen on that day. The pool was completed with new tile and a pebble sheen finish in about 5 working days over an 8 day total. I was completely impressed with each crew and the detail they each possessed. Thank you again Gardner outdoor & Pool for bringing our pool to a look that was better than it was the day it was originally built. read more

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Our whole experience with Gardner pools went extremely well. During our visit to their showroom, we carefully selected the color, pebble size, and the addition of crushed abalone shell, for sparkle. We re-plastered our pool and spa and added new steps in the spa. They showed us the new spa jets, pebble covered drain covers and the channel drain for the pool. Their crews always came on a timely manner, were professional, and courteous. They always cleaned the work site each and every time. There were no surprises. But all this didn't happen by it's self. The close supervision by the Senior project manager, Maegan, insured a perfect job. Her notifications, communication, and follow up on all the details, including the "paperwork," were superb. It was a real pleasure doing business with Gardner. read more

Gardner Outdoor and Pool Remodeling - PARADISE - Pool & Hot Tub Service Near Me - Orange, California

I had my pool replastered and pool equipment repaired late last summer. They were amazing then. Service has been going horribly down hill since then. For 6 weeks now, I have been calling 1-2 times per week about my pool equipment leaking water. This was something they fixed less than a year ago. Each time I called, I was either told 1) Josh will be out to take a look at it today or tomorrow and be in touch (and he never showed up or called) 2) Someone will call you back (and then no one would call me back). It has been well over a month. This is inexcusable. I currently use them for my pool service. I will be discontinuing my pool service. Prior to leaving this honest review, I gave them one last chance. I gave them two days to address this. No one called back, no one showed up. read more

Do not hire this company! After installation I had a problem with the pool. Being that its still under warranty I called the company for someone to come out and take a look. They gave me the run around for 2 months avoiding me like the plague. I must have called 10 times only to hear, Mike the rep is busy or he is sick or he is on vacation or something else. I even spoke to the owner Mark in San Diego and that seem to accomplish nothing. And then I looked up Gardner Pool Plastering Headquarters in San Diego and found they have 2.5 Stars on Yelp https://www.yelp.com/biz/gardner-outdoor-and-pool-remodeling-el-cajon Do you really want to do business with a company whos Headquarters has 2.5 stars? Today I will have to hire another company to repair the problem with the pool. read more

The existing pool in our new home was estimated to be 15-20 years old and was showing signs of spotting and cracking in the existing plaster finish and was also missing the entire drain coverings for both hot tub and pool. Gardner resurfaced our pool and spa with a Pebble Tec - PebbleSheen finish and installed several new underwater lights, drains covers and flow nozzles. The work included demo and removal of existing pool surface. We were particularly happy with our experience with Gardner from their field specialist to the office staff we dealt with and our newly resurfaced pool and spa. Gardner was one of three company's we had quote the work and ended up being extremely competitive. Gardner was slightly more expensive than the lowest bid but my wife and I were particularly pleased to deal with Tom who handled the quote. We had significant questions regarding the options and products that we were evaluating and Tom was very responsive via email and phone. We could not be happier with the end result and would certainly use Gardner again for future work. read more

Extremely happy I went with Gardner Outdoor and Pool Remodeling. This company is extremely professional and communicates very well from start to finish. Dave in sales was very informative and professional from the very first visit to our home. We later met him at their showroom and picked out the materials to be used and appreciate all the advice he provided. Josh oversaw the project once underway and did a fantastic job until completion of our project. I am impressed with the workmanship and professionals that renovated our pool. The pool came out beautiful and we are so happy we chose this company. I would recommend them and give them 5 stars for their great work. Thank you for making our backyard look great. read more

I was extremely pleased with the work and service that Gardner provided. They replastered our pool with Pebble Tec Pebblesheen as well as replaced our tiling. They also added a water feature and changed our pool system to salt water. Being a complete pool newbie, I had no idea of what I was doing. After contacting several pool companies, Josh at Gardner came over and walked me through the entire process. He explained how to use what we currently had and the pluses and minuses of the salt water system. They was never any pressure to do anything but it was great to finally get an understanding of how the pool equipment worked. He provided a very competitive quote and was very prompt at responding to my emails and calls. The end result was great. I was a little unnerved initally once the crew started tearing apart the pool, but it was amazing how fast they got the existing plaster out. The entire process was over much quicker than I anticipated and Josh was great with providing me with constant updates. That was over 6 months ago and they're still providing me with excellent service. A leaked had formed over an old pipe in the equipment and they were quick to come out and fix it. The pool equipment wasn't working right (user error) and Josh came over and explained what I was doing wrong. Just awesome customer service and I have recommended them to several friends since. read more

Completely remodeling/rebuilding an old pool is an extremely complicated project. After interviewing several pool contractors, I chose Gardner Outdoor & Pool Remodeling. Gardner was not the least expensive and I'm very happy I chose them. From the onset, Kevin, Mike, Tracy and Josh were timely/professional as they guided us through the process (not an easy one either). The part that impressed me the most was their ability to work through the unforeseen challenges that developed, and trust me, there were plenty as it's the nature of this type of project. Their problem solving skills were excellent as they took my budget and project goals into consideration. I have high expectations and I felt they were exceeded by this company. Nothing is perfect but I'm sure glad I chose a partner like Gardner. Pool Remodel - New Plumbing, Decking, Coping, Tile, Equipment and Automation (iPhone controls all) - Pebble Tec - Midnight Blue (awesome color) 1.5 months - constant communication Think "partnership" - This will lead to success. Tom Kennedy Dana Point, Ca read more

Gardner replastered our pool in early April. Four days after, I noticed several cracks in the plaster on the steps and the pool walls. I called and spoke to the Orange County representative, Josh. Josh immediately referred me to a waiver I signed regarding Cracking (Crazing). He was immediately defensive and reluctant to come out. Josh came out and stated the crazing was normal. I was shocked to hear this and requested a second opinion. Scott, from the San Diego office reluctantly came out and looked at the cracks. Scott told me they didn't do a good enough job warning me about the possibility of cracks. However, the cracks were normal and if he repaired cracks that occurred on every job, he would be out of business. Wow! So we are headed to litigation. Save yourself a headache and hire a different company. read more

Can't review their work. Kevin ( I think) came out to give us a quote. That was the last I heard. No call, no quote. Had someone else come, handed me their proposal before they left. Boom! We chose them, they started Tuesday! Thanks anyway! read more

If you are lucky, Steve will manage your project. He is extremely knowledgeable, professional, and experienced. My project was a very difficult one and Steve managed it to perfection. The workmanship is amazing. If you are uncertain to choose a pool contractor all you have to do is go look at their completed projects. They are happy to arrange for that. Remember, you get what you pay for. Ask for Steve and you won't be sorry. He is a super cool guy! read more

GREAT CUSTOMER SERVICE & PROFESSIONALISM!!! Really happy with the professionalism, response and integrity of the information and the service. Initially, I thought that I was looking at a complete remodel and a total replacement of the pump and filters for an investment property pool. I met with Mark and layed out my thoughts and budget limitations. He provided me with options and reasonable scenarios, being consultative, not pushy or urgent. I appreciated his direction and insight, the wealth of experience compared to some of the other vendors that I spoke with, was very valuable to me. In the end, I was able to replaster the pool, replace some seals and piping at less cost than I anticipated. The project moved along swiftly and finished as promised. The work was of high quality and turned the pool from an eyesore, with looming cost; to an amenity that will increase my month-to-month income and property value long-term. I have recommended Mark and the team at Gardner to several of my friends. read more