I'm not sure why there are so many negative reviews but here's my experience ! Steve helped me. I…read morewasn't aware that you NEEDED an appointment , but he went out of his was to get me in immediately! I was not sure what exactly I was lookin for , but Steve was very personable and patient with me as we talked about options etc:) I ended up falling in love with a Russian Blue DSH cross ! Sadly my boyfriend was not answering at the time , but Steve agreed to try to hold him for an hour so that I might get hold of my s/o . Luckily I was able to come back for my 2:30p appointment and take my little fur ball home ! Upon getting an exam at my veterinarian the SAME day he was 100% . So I'm not sure why people are saying the animal condition is "deplorable ". ANYYWHO thankYOU VERY MUCH TO STEVE :) Clyde is LOVING his new home :) he is very spoiled sleeps on 90% of my pillow at night and is glued to mine and daddy's side :) thank y'all for making our family a little bigger :) I know Clydes thankful :)

How can a shelter like this continue to operate? We went to look at cats and the conditions they…read morewere living in were not good. We walked out of there feeling sickened. The cats are inside cages that have grated floors and their paws kept falling through the holes. There was nowhere else for them to go, though... also they're parked right next to the dogs who are barking their heads off which I know was scaring them. The litter boxes were these flimsy little gift boxes that were not suitable litter boxes. No beds or blankets or anything soft for them to lay on. I want to say "don't go here" but then the other side of me says, "please go here and adopt all these animals so they can get out of these awful conditions."

i really cant say how god this place is ny mom got a dog fron here j cane dowb from houston i fell…read morein love with her dog he was well tooken care if when there!

They take amazing great care of the animals they rescue. They even took one of the dogs to A&M to…read morecheck his heart. The volunteers all have full time jobs and still manage to do home visits and pull dogs From high risk situations. They love their foster dogs and can tell you everything about the dogs personality for comparability. This rescue group has it down right. The answer emails and phone calls promptly. You save two lives by adopting from ART... The dog you adopt and the dog they can get out of a shelter after you and your dog get home.

For context: this happened 9 years ago back in 2017. I am finally writing a review about this…read moresituation because it still BAFFLES me to this day. We still crack jokes about this situation at any given time. At the time I was 13 years old and my mom and I were looking for a small dog to adopt. We were browsing shelters all around DFW trying to find the perfect fit for our family. We stumbled across Second Chance and decided to take a look at their small dogs, and that's when we found the cutest little brown Chihuahua! She was perfect, super adorable and amazing temperament. My mom and I instantly fell in love with her and were practically begging to fill out the adoption application. Once one of the adoption counselors sat down with us, she asked us basic questions (have you owned a dog before, was the dog spayed/neutered) etc! Basic questions that we easily had the answers to. Then the lady informs us that the little dog is heartworm positive, and asks us if we know what that is. Well yes we do know what heartworm is! She then asks if we have ever had experience with a dog that is heartworm positive. (This is when it gets absolutely ridiculous) My mom, thinking she was adding important insight and HOPING to inform the counselor that we will in fact actively treat her condition, said that she did have experience with a heartworm positive dog.....WHEN SHE WAS 5 YEARS OLD. IN MEXICO. IT WAS HER FATHERS DOG. My mom, at no fault of her own, once again let the counselor know what this was literally 25-30 YEARS AGO. And it technically wasn't her dog. She just grew up with this dog and knew that when her father first adopted it, it was heartworm positive. And of course they treated and cured the dog of heartworm as well! But, it didn't matter. The lady took the little dog out of my hands and said they don't adopt to anyone who has had a dog in the past that was heartworm positive. My mom was baffled and once again tried explaining that it wasn't her dog. They didn't care. I was sooooo upset and honestly I was mad at my mom for even saying anything but in retrospect it wasn't her fault. That rule is absolutely ridiculous especially if it apparently counts towards when you were a child with no autonomy over what animal happens to be in your life. I don't know if they still operate like this, but do yourself a favor and just go to Operation Kindness. A million times better and amazing customer service as well. This is where we ended up finding our new member to the family, Bella! This place definitely has first come first serve on animals but with their STAFF (as seen in other reviews posted) and they make it very obvious by the insane rules and "criteria" they use for adopting out a dog/cat. I am 22 years old now and still would not recommend.

Second chance rescues dogs from kill shelters…read more If your looking for a dog,stop here first.. Great animals

Adopted a puppy from them and also get my dogs vaccines done through them. All super easy to work…read morewith! Very cost effective! Great people doing great work.

I adopted my dog from Operation Kindness and am extremely disappointed with my experience…read more Before and after adoption, I specifically asked about the lumps on my dog's body on multiple occasions. I was told they were simply fatty pockets and not a concern. Because of those assurances, I trusted that there was no serious underlying issue. Unfortunately, after my dog began experiencing serious symptoms, he was taken to a veterinarian and then a surgeon, where we learned he actually had hernias that required emergency surgery. The hernias had become severe enough to affect his bladder and bowels. Even more concerning, the surgeon believes the condition had likely been present for a long time. I was also never informed that a previous hernia repair had a high risk of failure. Had I been given complete information about his medical history and the risks involved, I would have monitored him differently and sought treatment sooner. I understand that rescues cannot predict every medical outcome, but adopters deserve accurate information and full disclosure about an animal's health. Being told multiple times that these lumps were fatty tissue when they were actually hernias has caused my family significant emotional distress, unexpected veterinary expenses, and put our dog's health at risk. I hope Operation Kindness takes steps to improve communication and medical transparency so future adopters can make informed decisions and pets can receive the care they need before conditions become emergencies.

A non profit completely run by volunteers! They work hard and provide a great service. My next best…read morefriend will come from Take Me Home Pet Rescue!

I adopted my sweet boy Benny from TMHPR in Richardson on 7/26/2024. Quite the drive from where I…read morelive and it was worth it. They really are thorough in matching their pets with the right family. Correspondence was excellent and I was put on a waitlist as other families were also interested in Benny. The staff are friendly and professional and took the time in the meet and greet to get to know about me and my sweetheart Cavachon Chloe. You could say Benny picked us and it instantly melted my heart. It was a match made in Heaven and I'll always be eternally grateful. I highly highly recommend this rescue because it's obvious they really love helping to find and match the animals to their forever families!!

I arrived at Pet Supermarket right at 7:57 not realizing they were closing early due to COVID-19…read more Their hours via Google still reflect 9AM to 9PM, the young girl working the closing shift was taking what seemed like a personal call on her cellphone. She proceeded to look me dead in the eye and lock the doors. I couldn't believe it, we are in the middle of a pandemic with a failing economy. You would think they would be welcoming customers, especially after being without a job during the month long closures. The parking lot is deserted as always, this location was never very popular and on its way to closing it's doors already. Maybe it's time to reevaluate your staff before you are forced to close your doors forever. P.S. I would have been in and out with-in 5 minutes.

So they got a shipment of fish with ich. unfortunately new associate was inexperienced and dumped…read morethe fish with water in tanks. I had purchased a pearl gourami from there. So i didnt catch that it had caught ich. Wiped out some of the weaker small fish and 3 gourami in my tank. I called the location and advise them thet there is ich in their tanks. Managers were aware and they had treated all fish tanks. They also told me they are making sure that all new fish are treated on arrival. Diana told me that they will make things right for me wednesday. I am impressed they owned up to a mistake that was not solely theirs.

Excellent caring shelter. Always helpful. Works well with rescue groups like ours. No complaints…read more @Little Dog Rescue of North Texas

Great experience here yesterday. Everyone was friendly,…read morecourteous and caring. We were very impressed by the professionalism they showed. Two thumbs up!

We had a few used items to donate. The staff were extremely appreciative and friendly. Would…read moredefinitely rate them a 5 star.

We recently adopted a kitten and he came with parasites and fleas. The experience was fine and the…read morekitten is very sweet, but very frustrating to begin our journey like this.