On the phone with this guy and he tells me that I have to drive all the way down there for…read moresomething specific that I'm looking for, can't tell me if he has a specific style of crucifix or not. Paranoid weirdos worrying about verifying literally 2g of gold. Don't bother driving down to these people, they like to play games.

Amazing customer service! The women, Veronica and Irene are so extremely helpful and so kind! They…read morehelped me pick out some jewelry and they gave so many wonderful suggestions! I 100% recommend going here and I will be sending my friends and family here !

Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

Went for a battery replacement. Was in and out 10 minutes. Very friendly and professional.read more

Just took three watches to get batteries replaced. No fancy movements. One of them was a fossil…read morewatch. $80 to replace three batteries!! The last time I got them replaced, it was $10 for each watch. He was able to do them in under 15 minutes, but he completely ripped me off. A professional shop and he seemed capable of doing many services and I was looking forward to possibly bring him some more watches, but not anymore. My recommendation, if you need a battery changed, go somewhere else. He charged me $40 to replace two batteries on my fossil watch. That's unheard of. I'll never go here again.

besttttt spot…read more dannnnny and chris will make your jewelry and watch dreams come true... they make 1 of a kjnd jewelry.. fix any watch or ring.. clean your jewelry freeeeeeeeeee.... Great spot.. RUN 2 FINE JEWELRY

Seriously, the guys who own and run this spot are super! Friendly, knowledgeable, and generous…read more They treat me so nice whenever we go. This is my new place to go for any jewelry needs.

I have been collecting coins for 20+ years and this coin shop has by far the best selection,…read moreprices, and personel. Highly recommend

After a bad experience at another shop in Hawaiian Gardens that tried to tell me my coin was just…read morebrass with an extremely low ball offer had me second guessing what I had. I am grateful I left as it would have been a costly mistake. However, coming here was a breath of fresh air. The owners are honest, down to earth, and clearly know what they're doing. They carefully reviewed my coin, explained everything in detail, and made a very fair offer. As well, some heartfelt conversations about things outside of the coin business. They are the nicest people here. If you want straight forward answers and fair pricing, this is the place to go. Thanks again Lionel.

I just have my Cartier serviced with David and it went smoothly. He is very communicative with…read morevery quick response. Price is reasonable and wait time is less than 2 weeks. I would highly recommend if you need your watch serviced.

Was happy working with them. Sold my Cartier santos with them and was happy with the smooth and…read moreeasy transaction. I will say you do have to make an appointment with them but they were able to fit me in the same day which I appreciated. They have nice comfortable decor compared to the other places I went to also

My name is Bruce Owen, and I own a jewelry design business in Des Moines, Iowa. We recently had an…read moreissue with the sizing of a client's ring, and with their wedding quickly approaching, we were in a bit of a panic trying to find a jeweler who could handle the work properly and on short notice in their area. Claydon Jewelers stepped up and helped my client out with flying colors. They were professional, accommodating, and, most importantly, took great care of the ring and the customer. As a jeweler with 45 years of experience, I truly appreciate the integrity and craftsmanship of jewelers who remain committed to their art and take pride in doing things the right way. I HIGHLY recommend Claydon Jewelers to anyone in the Redondo Beach CA area who truly cares about the quality, craftsmanship, and care that goes into the jewelry they own or purchase. It was a pleasure to work with them, and I'm grateful they were there when we needed them.

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

Went here for a quick size down on my watch and Dez was so patient and attentive thank you so much…read morecome here for you watch needs and jewelry is beautiful def coming back!

Excellent staff and top-notch service! Everyone was super helpful and made me feel welcome the…read moremoment I walked in. The jewelry was nicely displayed. The area was clean and had a really nice vibe. Most importantly, the merchandise was great quality. Highly recommend checking this place out! Definitely keep and eye out for Mina or Stephanie!!!

A few years back I was looking to get a Swiss watch repaired and I was referred to two different…read moreplaces for repair. I was disappointed that those locations were nervous to attempt to open the watch and stated that they might damage the watch. My girlfriend told me about a place called Tic Time. She took me there and I met Mr. Peter,he's been repairing watches for many yrs and assured me that he could repair my watch. I came to see that he was a master at his craft. Now I only come here for work on my watches. We ended up meeting his son Harry and he's also extremely skilled and very knowledgeable about watches. Their shop is set up very nicely and they have a great selection of watches for sale. I have a large collection of watches and now I won't take them to anyone but Tic Time and I'll make the 30 mile commute for my watch needs rather than staying in my own city. They are the ABSOLUTE BEST !!!! Thank you, Mando.

Harry was very helpful in fixing the links to my watch…read more Great service & quick It was done in less then 5 min