The sunglasses are cool but the people who work there are the differentiating factor. They are really knowledgeable and friendly and they provide a no pressure and fun experience for anybody who walks in. read more

Not sure what I like best about Garrett Leight.. the stylish, impeccably made Glasses or the Best Staff EVER! The customer service is like the way many of us remember it to be- caring and kind and respectful. Once I tried their glasses, it is hard for me to try anywhere else. The staff has a lot of integrity and that makes the value even better. Joni, Adam and Joey are a Trifecta of knowledge. As I get older and more self conscious about needing eye-care, having stylish glasses softens the blow. I don't take a day for granted what a privilege it is to see, and taking care of my eyes is priceless. read more

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Went in for a quick frame adjustment and was thoroughly impressed with the speed & efficiency here! Thanks to Joni for the help!

Emily, Joni, and Adam are so knowledgeable and the level of care they provide their customers is unmatched. They're kind, personable, and fun to be around! They've made the entire process a delight and will definitely be back soon! read more

A small but mighty shop, beautiful glasses (I copped my third pair) but what really blew me away was the customer service--holy smokes Adam is really good at what he does! Treat yourself to an absolutely delightful experience and a special pair of sunglasses, you deserve it. read more

These guys understand service and style! A kind of salesmanship that is sincere, thoughtful, and honest; imagine that!! Get your glasses here if you want style on your face! Thank you - hats off to Adam and staff. read more

My husband and I visited the Garrett Leight store over the weekend. During COVID, they're offering appointments and bringing frames and products to the doorway. It sounds tricky but Adam honestly made it fun and so easy! We left with a new pair of sunnies and will likely return for another pair that interested me. I also want to offer some praise to Adam, who was so incredibly kind and helpful. We both walked away so happy with our experience. Thanks for such awesome service! read more

I absolutely love the style of this brand. I walked in and knew this is where I'd find the glasses for my face shape. As a "reward" for my new job, I purchased glasses I thought would be a good pair to have for a while. But only a year in, a regular drop and the "turtle shell" plastic cracked and I had to super glue the lens back in. $600 glasses that Have zero durability for even light drops. This wasn't some excessive drop or crush. Conveniently, they do not cover the frames, and will even argue with you (at the LA location) and basically say, "too bad." It's understandable to the degree that, they can't know if it's their glasses or how hard people use their product that results in a break, So... I paid $300 for new frames. They told me sometimes the grain of the plastic is weak. Fast forward just one more year, where I refused to put the glasses anywhere but my face or the case. I knocked them off my desk. And guess what, same crack, same issue, exact same spot. I can no longer justify investing $1200 total into just one pair of glasses that barely last a couple years. They have to know at this point which models don't stand up to the test of time, and the fact they don't really work with you to honor a current pair, makes me neither want to be a long term customer nor recommend. read more

The best service I've seen in San Francisco in (probably) a decade. I went in to discuss changing the lenses of my frames and the guy behind the counter was friendly, knowledgeable and gave me excellent advice (i.e. I could save a lot of money simply by using my insurance network). I did not end up buying this time. But definitely will be a customer in the near future. Keep up the good work! read more

My husband and I each bought a pair of glasses here, and the service was exceptional. They took a ton of time working with us to find the right frames, and the suggestions they pulled were spot on. There's a wide variety of styles to choose from, from traditional to quirky. On the pricier side, but well worth it. (Hot tip: They also offer dip-dyeing if you want to transform clear frames into a custom color, which I've never seen before!) read more

Outstanding service by Adam and team on our visit this past Saturday. My boyfriend is a loyal and long time GLCO customer and was looking for a new pair of shades. We had visited the SF location in the past and talked about coming back because the people here were so friendly. We found ourselves coming back to this GLCO location after experiencing subpar service at GLCO in LA. After my bf wrote a bad yelp review for our visit at the LA store, the manager contacted him and offered us a personalized experience if we were to come back. He was nice enough to get us in touch with Adam (manager at SF location) and let him know we were swinging by on Saturday. From the minute we walked in, Adam was extremely helpful and answered our every question. My bf had a particular model in mind and Adam quickly located them for him. He was so helpful and provided opinions and suggestions on the frames and lens customization. After trying on many models later and testing out the different lens color, my boyfriend decided to customize his Wavecrest frames with some tinted blue lens. They were dope!! I, on the other hand, came in on the fence about deciding to get a new pair of frames. (I had just purchases new frames the week before!). After trying on some just for fun, Adam recommended me a pair that were super flattering on my face. Good choice ;) I then remembered, there was a pair I was interested in from the website. As it turns out, it was the same pair Adam had suggested to me! After a lap around Hayes and some thought, I decided I couldn't pass up on the frames, and especially at the sweet discount they were offering us. My bf also decided to get a second pair too! They even threw in some free lens cleaner spray with your purchase. Yay for my first pair of GLCO shades!! (Definitely won't be my last though!). Love it that the frames and lenses here are super unique and customizable. They are also SO well made. TLDR; Adam and team were super helpful. 10/10 customer service. We couldn't be happier with the experience! Thanks guys!! read more

Wow! I did not think it was possible to get good service at any SF retail location anymore. I was wrong. Adam and Joni were so helpful in every interaction. They were knowledgeable, patient, responsive, and most of all not pushy at all. I really like the some of the styles I saw. It's hard for me to find styles that I like in SF and often have to travel to LA or NY to find the design and quality I like. The frames don't appear to be as high quality as some other brands but good enough. I hope they will hold up. Wish they took VSP. read more

I've been a longtime fan and over time, brought my boyfriend in here to buy his frames (Clune) and glasses, got my own sunglasses (Milwood), went to the sample sale elsewhere (as a fan of the brand!) and got more pairs (Kinney M). Recently I was ready to plunge into the higher price point (literally 2x the frames price) brand Mr. Leight, as I had had my eye on these for a while! The service was very personable and smooth and they talked though all my questions and musings very patiently. I picked it up the following week. Here's where I start feeling iffy. I was given the display frames and a GLCO case rather than the Mr. Leight case (which I discovered later on). This might seem too nitpicky of me, but when you're spending upwards of $1K with lenses, the details matter. I took my contact lenses off to try them on and hadn't noticed the scuffs on the shiny metal frames initially, that were from sitting on the display over time. It was only after I left that I saw. I went back and they did switch it out for newer frames (thanks!) that came in serendipitously right when my lenses were put into the display frames (7pm the night before.. so I guess I couldn't have just gotten new frames originally?), but I wouldn't have expected that I had to ask for that.. Then later I realized Mr. Leight had different cases (the rose gold metal ones that they actually have sitting on display as example), so I don't know why I was given the regular brown/black choice of GLCO cases. I've already run back and forth to the store multiple times -- luckily it's not too far away, but I don't want to unnecessarily make more trips, and have to uncomfortably ask for things that.. should have been the default with the purchase. When I went back to ask for the "Mr. Leight" hard case, I was given it immediately (though also a used/scuffed, unwrapped one), but then they were chatting and said that it's only given out to certain models of frames and it's very rare now, take good care of it, only meant to be used on desk. I thanked them and said I appreciated it, but I also know on MrPorter.com -- ALL of the models have the hard case. I have also called different boutiques and opticians that carry Mr. Leight to confirm the hard case is with most models (or at least I haven't found one that doesn't have it..). In fact, the Shi (the model I bought) was displayed at the store... in the metal display case. My rating is 3 stars because I'm conflicted and not even sure I should post this because I don't WANT to post a not-5-star review. I want to love them and have purchased a lot relatively and converted other people already to GLCO sunglasses and optical in the past. Maybe the explanation is for real (in which case, I'll purchase from a boutique in the future and get the full package of what I was supposed to receive), but it honestly doesn't feel very good to have to ask for these things that should be included (new versus display frames? The corresponding case when you're advertising a "more luxe" product but then you get the.. normal version?).. At this point, the personable/smooth service and friendly chatter just feels like a method of distracting from the issues at hand. I am still a fan of the brand and products, and Mr. Leight has very luxe feel to it -- but I'll wait for the boutiques and resellers to carry the models from now on and only purchase from there. I said and honestly planned on getting another pair of the frames in a different color once FSA refreshes but perhaps better to avoid this experience again, and it's also very difficult to trust them now. read more

After falling in love with my first pair of Dillion GLCO down the street at R&S, I was patiently waiting for this location to open. And of course the team delivers the same level of luxury as their product. I stop by often to visit Adam for an adjustment or bring by a friend (4/4 of those have fallen in love with their own pair) and that's how I feel whenever I leave: taken care of. I am hardly a loyalist. But I only wear GLCO. read more

Garrett Leight California Optical - My first, Dillion in tortoise - Eyewear & Opticians Near Me - San Francisco, California

After unexpectedly receiving an eye diagnosis that means no more contact lenses (which I've worn daily since age 12), and no eye makeup (eek), I began an extensive online and in-person search for glasses frames that met doctor-recommended lens measurements, fit my face, and matched an esthetic I had in mind. Starting with VSP's vendor (useless), and moving up through budget brackets, I just kept coming up dry -- until visiting Garrett Leight, where the incredibly helpful staff steered me toward a frame design I never would have considered without their assistance. All three people who helped me over the course of three weeks were kind, knowledgeable, and patient, throughout the process of selecting, fitting, and ordering frames. Picked up my new specs yesterday -- a beautiful, light, rose-gold aviator style -- and am beyond pleased with both the frames, and the shopping experience. As a bonus, since I've been told my prescription may need to be edited soon, the GL team assured me that a revised prescription could be installed for no charge within four months, which may prove a terrific feature. Thank you to everyone at Garrett Leight for a great experience! (-: read more

GLCO is beta testing some optically cool frames for those who want a new look. The 20/20 +'s: + Great space showing some interesting frames with no real logos smashed on the sides like CC or LV + Friendly service that allows you to try on frames without having to get them out of a glass display cabinet The not so 20/20 -'s: - Just a week old thus inventory is still coming Give it another month and see the displays again to see if you need a new pair of shades or frames to create that face lift. read more

The staff was kind and attentive with impeccable attention to detail and service. Adam answered all my questions and even stayed late to get my lens' fitted so I could walk out door with new glasses that day. I was pleasantly surprised and truly felt taken care of in ever way. Already looking forward to getting my next pair of frames. Thank you! read more

Fantastic - the whole crew Joni & Adam & Mica were/are fantastic. Most importantly they know their stuff and have an impeccable sense of what the client REALLY deserves. I had been eying the Makenna Mr. Leight lens for several months. Rose Gold. And Adam agreed those were the ones for me. Like an idiot I had a identity crisis and opted for the antique gold and bought those. Ended up hating them and the whole purchase. Lucky for me though! This crew is fantastic and heard me out and listened to my frustrations. Summary brief. They swapped the antique for the rose and I've never felt more in love with a pair of lenses before. Love this place. Love the crew. And you should do yourself a favor and pop in. read more

Used to hate wearing glasses due to my unreasonably big head size and the nerdy nostalgia they always seem to trigger. This place and Adam are a totally different ball game, however. Can't remember last time I got excited to get a new pair of glasses, but man i ain't got no shame read more

My beloved sunnies were stolen from my car. Joni helped me over the phone to recreate my perfect pair. In less than 24 hours, they are in my hands here in Portland. That is incredibly fast! Thank you Joni for such warm customer service over the phone. You made the process a breeze! read more

I contacted the Hayes store about the magnetic strip detaching from the case, and they shipped out a brand new one, along with some microfiber cloths, to me. I emailed them on Saturday. Adam responded on Sunday letting me know a new one will be shipped out on Monday. I received the replacement on Tuesday. The service is simply incredible. Between email and replacement, it only took 4 days, and two of those days were the weekend!!! Kudos to the store! Thank you, Adam, for the super speedy service! I cannot recommend Garrett Leight, and the Hayes store specifically, enough! read more

Joni is a fantastic employee all around. He helped me pick out frames around a year ago, has a good eye (provides great suggestions), and ALWAYS consistently goes above and beyond when it comes to customer service. Give that man a raise!! Love this store read more

Best service hands down. Always the friendliest staff on hand and always willing to help. Ive purchased maybe 5-6 glasses from them and will continue to go back!! read more

I had a great experience here finding my new pair of glasses. I was on a hunt for a new pair of glasses and it's difficult for me to find a pair that I actually feel looks good on me. So, I started my hunt at Warby Parkers because a lot of my friends had good experiences with their pairs there. When I went into Warby Parkers, it was a bit overwhelming. Walls of different pairs of glasses and a crowd of customers but no one to help me or even greet me. I tried on several pairs but all were a bit slim for my facial shape, not comfortable at all. A bit disappointed at this point. Walked out and saw Garrett a couple shops down. At first, I hesitated to go in because I thought it would be uber expensive knowing that I am in Hayes Valley. But I decided to check it out. I asked one of the sales person what would look good on me. So, she brought out a pair of Kinney in brown. I loved the look but it was fitting a bit slim. So, I asked if they had wider sizes. And yes they did! Finally a break for us with wider faces! Instantly fell in love with them. Plus, she also said that they came with sunglass clips. No need for prescription sunglasses!!! The worst part of the experience? The usual wait to custom them for prescriptions for any pair of glasses after such excitement. read more

Brianna, Joni + Adam provide amazing customer service! The inventory of glasses at GLCO in Hayes are great, and I love the prosecco color. From stylish and classic frames that stand out amongst competitors to the amazing customer service provided by these three, I think I've found my go to for glasses from now on. Thanks Joni, Brianna + Adam for the patience and help in finding my new frames! read more

Popped in here a few months ago as I needed to run through some FSA$. Both Joni and Adam were so helpful, picked out cool and funky stuff for me when they realized that I wanted something kind of fun, and then provided really personalized service in getting the sunglasses ready (called me, gave me the option to wear w/o rx until lenses came in, gave me the option to review tinting before popping into the final frame, emailed when items were ready). And, the sunglasses are SO cool and SO fun and SO well made. I couldn't be happier. read more

My fiance and I came in the store for the sole purpose of finding him a new pair of glasses. We first walked into Warby Parker's next door, but it was crowded and it felt a bit too chaotic for me. My fiance then noticed GLCO and we were instantly drawn by the design of the space. We browsed for a moment before Justin suggested a pair for him to try on. After spending over an hour in the store, we left with a new pair of glasses for my fiance and a new pair of sunglasses for myself. Their inventory is not the only thing that's outstanding. I want to acknowledge the superb customer service Adam (hi-five!) and Justin gave us. Both were very friendly and so pleasant to do business with.They were super easy, chill, and knowledgeable about their products. Adam helped me pick out my sunglasses (I trust his taste 'cause he's stylin') and I wanted to use my FSA I had with my previous employer. He made this transaction so easy and so smooth, man, it's unbelievable. I have never had an experience like I did buying sunglasses before. They have made and my fiance loyal customers to GLCO. We're coming back here for our future optical needs definitely! read more

This store has great products and services, but Adam is amazing. He asked detailed questions to help solve my problem rather than just trying to sell me things, as so many boutiques do, and I couldn't be happier with my purchase. Thanks again Adam, I'll be back soon to pick up a second pair of frames. read more

Very nice frames, excellent service. My prescription is tricky and Adam went above and beyond to make sure everything was perfect. Highly recommended! read more

Great store! Great folks! Friendly, knowledgable and capable with style!

Adam and Caroline at GLCO are the best around. Incredibly helpful in showing me different frame options then helping decide which one worked best, and rushed delivery on my order. Overall, one of the best retail experiences I've had in recent memory. Check out GLCO if you're looking for cool frames and great service. read more

Don't be a square, come get your glasses here! Joni + Adam are super cool and set me up with my first pair of glasses- navy blue metal with a brow bar (risqué, I know). I've gotten nothing but compliments on them and I can finally see my computer screen clearly! Woohoo read more

Unique frames not to be found on people who are basic. If you want a pair of shades that make you look fly as f*** without the fear of knowing you'll eventually run into at least 7 others with the same pair, this is your shop. read more

I walked in 4 years ago, not even looking for sunglasses, and Adam said, "I think you might like these. Try them on". They looked amazing! I looked amazing!! I was particularly taken by the mineral glass. Needless to say, I purchased them on the spot. Last month, I sat on those faves - Ouch. I was sooooo sad. My local optician tried to repair them but they still looked like a pancake and still had a loose lens. I emailed GLCO, relayed the story, sent a photo of me wearing the pair I bought taken at the store, and asked to purchase the exact same style. Adam described the updated frame colors and said to mail my pancake pair to the store and they would see what could be done. One week later, I had new sunglasses in the updated color AND my original pair fully repaired! There are no words to describe Adam's expertise, ability to pair you with glasses that rock, and all out friendliness! What more could anyone ask for? read more

AMAZING CUSTOMER SERVICE. Just wonderful, Adam was so helpful and he literally was just the best person ever. Very easy and relaxing experience, Adam told me what shaped suited my face best and helped me with deciding whether or not I should buy the frames with prescription with them or somewhere else. Will be shopping for my glasses from here on! read more

Joni was undeniably the best sales man of my shopping day. He made my poor English speaking boyfriend feel totally comfortable. That in itself shows kindness and Joni's understanding of how a customers first impression on a store sticks forever. Thanks guys! read more

I am too behind in writing this review of the GL in SF--the staff were SUPERB: uber-competent and knowledgable, very patient & good-humored (must have tried on 25-30), AND somehow managed to get my prescription lens prepared IN UNDER AN HOUR. I know that I shouldn't raise expectations since usually glasses take a week or so, but I have to say that they went above and beyond in customer care. It's just so pleasant going into that space--the folks there have just the right touch in knowing when to help, when to let one browse. We will go back every time we are in SF and I just want to say thank you to everyone who works there! read more

I went in today and asked if they could straighten out my crooked stems - on a pair of Ray Bans I did not buy there. The nice guy steamed them unitl they were straight and then checked that they sat straight on my face. He then offered to tighten the scews, which he did. He also cleaned them. I walked out of there with a totally suped up pair of glasses. And he charged me nothing! I've never bought anything there, never delt with them in any way. Next time I need new frames I will go there. read more