Service requested : PRV replacement…read more I needed a pressure reduction valve replaced after my old one failed. I called GPS on Saturday evening, they were here as promised at 11:15 on Monday. The price quote ended up being a great value. The two guys that arrived were friendly and professional. Just nice guys. They got to work right away, and were done in about an hour. Included in the valve replacement cost, they excavated and replaced the old and inadequate builder-installed utility box with a much better one. They substantially elevated the water pipe junction to ensure it remains easy to access in the future, installed an additional water shut-off valve, and added pea gravel for drainage. I couldn't be happier, and I recommend them enthusiastically.

They give up front pricing, come on time, and are courteous and professional. Prices are very…read morereasonable too. Would highly recommend.

Mathew F. With Lexus plumbing came to fix an emergency gas leak. As always, Lexus plumbing comes…read morethrough quickly, and efficiently. All of their technicians are professional, and their work is always exceptional. He was able to fix the problem, get the Frisco city permit, and help get Atmos energy out to turn the gas back on. All of this occurred with a matter of hours. Not days. Also, all of the technicians, Mathew, and everyone who has ever come out, is especially good with my dog. And it's quality work, and they never upsell you. If you need something, they'll explain it, and with a glad heart I'll purchase it. There have been several times that I have not had to pay as much money as they have inspected appliances and toilets and fixed the problem without having to replace them. When they need replacing, I will call no one other than Lex's plumbing. I will never use another plumber again. I refer them to all of our neighbors, and they continue to refer them to additional Neighbors. I seen them in my neighborhood often, because when you get an outstanding Plumber, you hold onto them for dear life.

25 minutes to replace an outdoor faucet. $435!!!! I…read moreappreciate tradesmen, but this is getting nuts. Now I know why she wouldn't quote me a price before the sent a tradesman. I would not have agreed to $435

We had a great experience with Philip today. He called while en route, arrived on time,…read moredisconnected our gas dryer, and capped the line so our new electric dryer can be installed tomorrow. He even checked out our older tankless water heater and recommended water alarms since both systems are on the second floor. Very professional and helpful. Decent price given the required timeframe. Based on this experience, we'd use Legacy again.

Superb and professional service! These are the best around! Fair pricing and follow up.read more

Our kitchen sink backed up behind the wall so I "ran Yelp" to find some professional help after my…read moreDIY skills fell short. After calling a few of the 5 star rated plumbers, who didn't have availability for a few days, I got to Mr. Rooter. They scheduled an appointment for one hour later. To be clear, the price was a bit higher than what some of the others quoted on the phone, but "now" was worth paying for. Gavin arrived just after text message with his picture came to my phone. He proceeded to try to "snake out" the clog from the inside. After this didn't work, he went outside and tried clearing from two different clean outs on the side of the house. He discovered that the second clean out went to the kitchen sink. After about 90 minutes of grinding away from the various angles, the clog was cleared. Gavin did clean up the area after completing the job. Thanks to Mr. Rooter for getting to the "root" of the problem.

Arrived on time as requested. Price was a little high, however job was completed. Thanksread more

I explained what I needed and they provided me with several options. They were quick and…read moreresponsive, communicative and explained the issue (in laymen terms). They confirmed my suspicion. Overall good experience.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

I have been a Paschal customer for several years. They are incredibly responsive, and I often get…read morean appt the very next day. I have had HVAC, Plumbing, and electrical services through them. Today I am reviewing the plumbing services. We had an issue with a hot water heater leak. Plumber arrived and had issues with how it was to be repaired. The repair was completed, but the company called and just wanted to send out another plumber (no charge) the next day to double check that all was good. Russell Grimes came, did some minor rearranging of drain, etc to improve safety and efficiency. Explained everything he was doing and why. Walked us through everything. I cannot praise him highly enough and would gladly have him as my plumber for every future visit!! Thank you, Paschal for making sure everything was working well.

Edit to my previous post. Received a call from Paschal today. They apologized for not doing the…read morework they were originally supposed to do which was replacing all the duct work during the original install. They will come back and redo the work at no charge. He stated the problem was pushing a lot colder air and it caused sweating at the joint between new and old ducts. Doesn't resolve the fact we need new floors but it's a start.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

Hi showed up within an hour (on a weekend at 6:30am) and was professional and kind…read more Solved the problem and fixed the leaky hose bib that had been leaking for 12 hours. Thank you so much!!

Water was leaking from my first floor ceiling and it was 7pm…read more FPP sent someone to my house in 20 minutes. He quickly found the toilet that was leaking (from the bad end) and fixed it quickly. I had to pay extra for after hours service and it was worth it! Stopping the leak now instead of waiting a day kept this problem from getting even worse.