I highly recommend Tranquil Lilly to anyone in need of assistance with the loss of a loved one…read more Yvonne and her staff were very professional and so caring. She guided us through the entire process and answered all of our questions. My Dad was cremated and they gifted us a beautiful blanket with a picture of him on it as a thank you for using their services. Everything was top notch. I called over ten funeral homes and their prices were the most affordable in close proximity and one of the most affordable from Baltimore to Frederick. It was such a breath of fresh air to support a business not trying to take advantage of families that are already grieving.

What makes a good, decent funeral home? Is it the staff? The ambiance? The location? Honestly, I…read moredon't spend a great deal of time in funeral homes so I'm a bit clueless. Sadly, my grandfather passed away over the weekend and his funeral arrangements were made through Brown Funeral Homes. Brown Funeral Homes is conveniently located on King Street in the heart of downtown Martinsburg. It's been around for a long time and seems to be pretty busy all the time. They must be doing something right... or there just isn't much competition. I'm not sure. But the building is quite large inside with two or three different viewing rooms. My grandfather was in the room on the far left when you enter the side door. They arranged all his flowers beautifully and prepared the television with our slideshow of photos we selected. They also prepared little pamphlets for guests who attended. It was all very nice and thoughtful. The staff were kind and treated our family with dignity and respect throughout the entire experience. Hopefully I won't have to return here anytime soon, but I will keep this funeral home in mind. The only reason it doesn't get five stars is the outdated furniture. Please, please, please get at least "newer", more modern furniture and get rid of those gloomy looking pale pink curtains. It just makes it look so sad inside. Also, it was very stuffy and at a certain point we all felt like we needed fresh air.

I just finished pre-arranging my cremation with Steve Hedges. He made the process simple and easy…read moreto take care of. They are very kind and professional. I would highly recommend them to anyone.

Professional. Caring. Honest. Sensitive to your needs while grieving. Two thumbs up. I highly…read morerecommend Keeney Basford over other funeral homes that I have dealt with.

Now having used Keeney and Basford twice in the past year and a half, for both my parents, I can…read moreassure anyone that they are absolutely wonderful. Mr John and Mr Dave were both so incredibly kind, sensitive, and helpful. They treated me like family during some of the worst times of my life. They were incredibly patient with me and sensitive with my whole family. I honestly could not recommend them any more!

The team at Rest Haven is nothing short of extraordinary. From the moment we connected with them,…read moreit was clear that we were in the hands of people who genuinely care, not just about the logistics, but about the people they serve and the emotions involved. Their compassion, professionalism, and attention to detail were evident in every single interaction. Everything was flawlessly organized from beginning to end. They took the time to listen, understand our wishes, and personalize every aspect of the service to reflect exactly what we wanted. Their communication was consistent and reassuring, which brought us so much peace during a very difficult time. Victoria, in particular, was truly exceptional. She treated our loved one with the utmost dignity and respect, and her calm, caring presence made all the difference. On the day of the service, every detail was beautifully executed. We didn't have to worry about a thing, they took care of it all, allowing us to focus on honoring and remembering our loved one. We are forever grateful for the incredible care and support we received. Rest Haven made an incredibly hard moment feel manageable--and even beautiful.

My mom chose this location to be buried because of how beautiful it is as well as the location. I…read moremainly worked with Gabriel, but everyone who I came in contact with was amazing. I live out of state and he helped me every step of the way until I was able to finally meet with him right before the funeral. My biggest wish was for her to be buried next to a tree. Gabriel took us to see the lot, and she was to be buried next to a willow tree which happens to be my mom's favorite. It was just perfect. Thank you to Resthaven for making this process easier for us.

I recently used the Osborne funeral home for a viewing of my wife.The Osborne family were highly…read moreprofessional, sincerely supportive and attended to my every need. Indeed, I felt like I had made new friends whom I could rely on forever for whatever reason. Their business and there presence as a family in Williamsport MD. enhances the quality of that community.

One would assume that dealing with professionals in this business would have the utmost empathy for…read moreany given situation especially when a family member dies. I was denied access to view my fathers body as were my four adult children before my father was laid to rest. There was family complications but I got no empathy and everything was made complicated when at times truly unnecessary. Unfortunately the court system moves to slow for we had filed for an emergency hearing in hopes of seeing my dad before laid to rest. I understand that laws at times are prohibitating but empathy and compasion should have no bounds during the the time of the passing of a loved one.

Pro: landscape well maintained, peaceful atmosphere, nice staff…read more Con: none. When my mother pass away I want her to be somewhere close to her family and I wanted a place that would maintain the landscape. All soul cemetery offer a place that is peaceful and the scenery is beautiful. There are rules for when you can place fake flowers in the winter.

I have been coming here for the past five years. I came here to visit my mom and baby brother, who…read morepassed away within six months of each other. My uncle passed away 3 years after that, so I got to visit him too! It is such a relief knowing that my family is buried in such a well kept and beautifully maintained cemetery. This cemetery is gated and is full with lush, well kemp grass. The receptionist are very eager to answer any questions you may have, in regards to your family. For instance, this place is big, and I couldn't find where my brother was. He is buried right next to my mom. The lady came out and found him for me (at the time, he was just buried and there was no plaque/headstone.) This cemetery is clean and peaceful. The landscape is beautiful. I know that my family is proud to be laid to rest here.

This is a long standing, local, family owned funeral home. Our family is from Dickerson, Md and…read morehave used this funeral home for many years. Originated in 1890, has been passed down to family members until the present time. Woody was very informative and did not attempt to influence our decisions yet offered guidance when needed. A quiet setting and plenty of parking, they did everything as promised and every detail was handled. Reliable & Great sevice.

Let's start with they put my dog's ashes in the back of a UPS truck and made me sit around for 7…read morehours to sign for them. I'd have HAPPILY driven to the facility to retrieve them if given the option- which I was not. The thought of him in the back of the truck all day, bouncing around with people's online shopping orders made me sick. Then I get the ashes, and when I went to take 1/4 tsp to send away for memorial jewelry, it was nearly impossible to get 1/4 tsp of smooth ash as the container is FULL OF BIG BONE fragments! I cannot believe how lazy and uncaring this company is. Utterly heartbreaking experience. EDIT: I would like to note that a manager has called, twice, and offered a refund, additional mementos and to reprocess. He confirmed that the state I received Max back in was not up to their standards. I appreciate his sincerity, and just wish this never happened in the first place.

This company apparently cares about nothing but profit. The emergency vet that euthanized my cat on…read moreThanksgiving contracts with Agape. The cost was $500 just for the cremation, which through a non-emergency vet would be around $200. Because of the holiday I could not transport the body to a vet and so paid up. Then I was shown a folder of memorial urns and items I could buy. I was appalled. Grieving people do not make good choices, but usurious Agape thinks it can make more bucks by playing on our sorrow. But the real horror, after all that, was finding out my cat's cremains were being shipped through the post office--the cheapest way possible and so insulting. sending your pet home on a mail truck. I was able to get the cremains off the truck and to the vet, but for $500 I should have received Fed Ex kid glove treatment. I fault the vet clinic for using this greedy company. I have had other cats cremated and have never experienced such treatment. I just wonder if the ashes I get will be my cat's--some places take videos of their cremations, but I expect Agape has no proof the ashes are whose they say they are. Shame on them.