We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

We have been using this company for over 10 years. I'd say mostly for our airport rides. They've…read morealways been on time. There's never the worry about. Will they show up there? The driver is very friendly. I can't recommend them enough.

This was my first time using Long Island Elite Limousine, and I will be using them again! They…read morewere prompt, courteous, and safe in a very nicely appointed limousine. Our driver was extremely nice and helpful, and made sure we were covered with an umbrella upon entry and exit in the pouring rain. He was at our venue early for pickup, in case we were ready to leave. I would highly recommend LI Elite Limousine!

We scheduled a transportation from the Holiday Inn in Holtsville to East Wind for Friday, September…read more20, 2024. Our driver was initially meant to be Joseph, but he was replaced at the last minute with a man named George. Our driver, George, stole from us and then told a false story about it! when waiting for the bridesmaids to descend, someone in the party paid him in cash when we were at the hotel (to my understanding, they're not even supposed to take payment beforehand, and he even angrily counted the money in front of him). We then had to go around the entire arena after he dropped us off at the incorrect entrance, which presented another problem. Unaware that someone in the party had already paid him, the matron of honor and bride gave him another cash gratuity. Without uttering a word, he accepted the packet. When the bride's family and I realized the next day that we had paid him twice, we called the firm. However, the driver insisted that our party member had never paid him, despite the fact that several witnesses had seen the money! As long as this dishonest driver continues to operate, we will NEVER suggest this company to anyone. They were really difficult to work with in attempting to make things right, and they never offered us an apology or a refund. If I could, I would rate something with a negative star. Very dissatisfied with the service we got on this important day.

Update: The owner and manager did try to do everything they could but since there is no video…read moreproof, would not hold George responsible to his actions. They refunded one of the 2 payments but we never got an apology for what happened + fake reviews promoting George are still up. But acknowledging the owner did try to make things better for the family.

Top notch service. My mom has used them twice to go to nyc airports. She is elderly, and has…read moreanxiety traveling in cars. She felt perfectly comfortable. The car was clean and spacious, and we felt confident that we were in safe hands. Our driver has been Mohammed, and he is professional, kind, and friendly. Thank you!

I've used this Rideline more times than I can count when I used to travel weekly for work. Cars &…read moreTrucks are mint! My driver who's name now I can't remember is an absolute gentlemen and I'm sure he's dealt with me snoring in the back of the suburban plenty of times and not a word. I don't use anyone else when I'm headed to the airport.

Mary Smith was amazing to work with, she went the extra yard for my husband and I. We had our…read morewedding March 26 and it was the absolute best. The drivers were on time, fun and trusting. I would recommend this company to anyone! Thank you for being apart of our wedding day!!

We booked Serenity Limousine for our wedding (4/27/18). They did an amazing job. They were…read moreextremely accommodating in terms of pricing options and worked with us to make our itinerary as efficient as possible. We actually had to change our itinerary a couple of times and they were always very flexible. The drivers were on time, patient and kind. The limo and getaway car were clean and had plenty of room for our wedding party. We would definitely recommend using them for your wedding transportation!

We had a wonderful experience with Sir Oliver for our rehearsal dinner. They were easy to work with…read moreand booking was a breeze. On the day of, our driver was patient, and right on time. He picked us up at the hotel, brought us to the church for our ceremony rehearsal, then took us to the restaurant for the rehearsal dinner, and finally back to the hotel. Everything ran smoothly and stress‑free. Great experience -- would definitely recommend!

I've debated writing this since getting married in May. But ultimately decided it would be…read morebeneficial to write it to hopefully help another bride. Initially Sir Oliver was great. It was a pleasure dealing with them and I was genuinely excited to have them as a vendor. The early part of the day with them was great. They were lovely. However after the ceremony and photos were done, one of the drivers took it upon himself to drive recklessly with a bus full of people, not to mention my very young son. The bridal party described it as horrifying. He was hitting curbs and blowing through stop signs and swerving all over the road. We unfortunately went over time and owed the company more money which was completely fine. My husband and I went up to our room to quickly freshen up. Within 5 minutes the OWNER of the company demanded we come down and give them their money. It was a very poor experience and quite frankly should have made a bigger deal about it.

Customer Service/Support - Rob is spectacular. He is patient, has a great personality, walks you…read morethrough everything you are seeking and really wants to help you with the particulars of your day. Limo- The limo's were fine. Nothing to write home to about. One of the limo AC was a little spotty but either than that it was fine. we ordered two limo's for our wedding. Drivers - Very professional, came dressed to impress and seemed to have really good attitudes considering the nature of their roles. Overall, a little pricey but got the job done for our wedding with a little less than one month notice. ROB IS THE BEST thing to this place.

Arranged a cab for my parents to the airport. Driver got…read morelost and needed directions. I called to speak to a manager and no one called back.

Great service entire extended family has been using for at least 40 yrs been in business since 1955…read moreand is the original Brookhaven Limousine owned and operated by Phil

Car clean as a whistle! On time, great driver. Oakdale to JFK, and the return. Would use again.read more