Both our refrigerator and stove top malfunctioned and we read the reviews here and called Dana at…read moreBergerons... We couldn't be more delighted and satisfied. Dana returned our call promptly, made an appointment and was on time, was friendly and professional and fixed both appliances perfectly. We also found him skilled and honest. Bergeron Appliance Repair earns my highest recommendation!!!

I haven't needed to call on Bergeron's since 2014, but today when I needed a service call, they…read morewere out a couple of hours after my call. Norm (the owner) called me back within 5 minutes of me leaving a message on their machine. A quick call back is very rare, having a friendly person call you back is even more rare! Norm's employee, David came out today, he was also very nice and professional. He was friendly to my curious dogs too! David was honest and told me the dishwasher wasn't worth repairing since the cost for the part cost almost as much as a new dishwasher. Bergerons doesn't sell appliances, but David gave me a couple of really helpful tips for buying a new dishwasher. I put his good advise to use tonight and purchased a new one. *If they sold appliances, I would absolutely purchase from them* After two years of using Bergerons, I'm happy to say that the great service, and honesty is still very much part of their work. I wouldn't recommend anyone else to do the job!

I received a prompt response after I submitted my request to repair washer. Mika said he was 95%…read moresure he knew what the problem was based on my description. I called the manufacturer and they initially thought the part could be covered under warranty. Mika was willing to help facilitate the repair and charge for the labor only. Eventually, Pro Appliance supplied the part and replaced it in a couple hours. Works as designed now. Great service and quality!

Our dryer stopped drying over a weekend. Mika responded quickly and then came out on Monday to…read morecheck it out. He took his time to assess it thoroughly. Needed to get the parts and he returned on Wednesday and finished the job efficiently. He was easy to work with and extremely conscientious. Would hire him again in a minute. Oh and the dryer is working great.

Lucas is very knowledgable, pleasant, and good to work with. He fixed our ice maker on two fridges.read more

LG fridge hose water leak repair was fixed by Lucas. Very happy he did an excellent job. Very…read moreprofessional and courteous and prompt. Repair cost was also very reasonable. Highly recommend. Thank you !

I contacted JM Appliance Service for a problem with a refrigerator…read morenot cooling to proper temperature. Jamie came to my home within 3 hours, diagnosed the issue, ordered the part, and set up a date/time to return to finish the repair. JM Appliance Service is, without a doubt, the best appliance service in the Worcester and surrounding Towns area. Professional, knowledgeable, timely, responsive, reasonable rates - I could go on and on but you get the idea. HIGHLY recommended and I will not hesitate to use and recommend JM Appliance Services again for any appliance Service or Maintenance. Give them a call, you won't be disappointed!

Jim is the best appliance repair man. He can do it all. I…read morefinally got rid of old appliance and bought the machine he recommended.

Fast service. I will definitely call Mr Collins next time I need service. He was great!read more

Around 10:00 this morning we noticed food on our top two freezer shelves was thawing and after…read morecalling local appliance repair shops (where we were quoted one week to get a technician here), we found Collins Appliance in Shrewsbury on the internet. Jim said he'd be here within the hour (he was on time) and helped us unload the freezer to access a back interior panel. Turned out to be a broken fan that he inventoried in his truck. It was a quick fix, he was on his way home by noon and we were able to salvage most of our frozen food. And at $130.00, his work was an incredible value. We'll use him again. -G. White, Framingham MA

Highly recommend this company! Angel helped diagnose the issue with my treadmill over the phone and…read morewas able to come the very next day. Fixed it & made sure it was running properly before he left. Charged a very fair price and easy to work with

From the owner: Friendly, professional and efficient. Can perform preventative maintenance, diagnosis, installs and…read morerepairs at a reasonable cost.

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

Minus one! This business shut its doors, refused to take our calls. We ordered refrigerator parts…read morefrom them and paid upfront. They closed and took our money. It was no small amount to us, over 500.00$$. We contacted the better business bureau however they haven't been able to help us!!

I recently purchased a washing machine from Shrewsbury appliance.The price was equal to or less…read morethan other stores,and there was no fee to haul away the old one.I did not have to drive to the store.The transaction was completed by phone,which was very convenient. I spoke with John who was honest and personable.He did not give me the hard sell,but fully explained my options.Steve and the other John delivered the washer.They were also very personable and extremely efficient.It took them about twenty minutes to install the new washer and remove the old one.Overall,I had an excellent experience with Shrewsbury Appliance and would highly recommend them.