As a female with an import from out of town, I needed to find a local place I could trust! I found…read morethat place hands down! You might have to wait for your appointment time or service to be done properly; but you literally get what you pay for. Friendly service with a smile! Ill recommend them to everyone as they fixed everything I needed done and called me when I had other issues that were needing to be fixed! Highly recommended

They have taken great care of my old 2006 Trailblazer. Every time I call with a question, they are…read morevery knowledgeable and if there is a repair they are able to give a quote and it's always been right on the money. I will highly recommend them for any work to be done.

This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

I read the reviews and had high hopes for this mechanic. I brought my car in to help diagnose a…read moresquealing belt and fix this issue. I dropped it off on a Thursday and received no update until I called them the following Monday. They told me my car was ready to go and they had tried to call that Friday however I have no missed call or voicemail. When I picked up my car they said their technician couldn't recreate the issue and my belts are fine. Unfortunately I had to take my keys, and drop off my rental before coming back to take my car afterhours. I should have started it up when I got my keys because after returning immediately the squealing was present and only got worse after I drove. I left them a voicemail immediately asking them to call me back so we can resolve this issue. A full week has passed with no word from them. TLDR: I paid $107 for an oil change I didn't ask for, my issue was unresolved, and they need to get their ears checked because my belt is still singing!

My truck window broke (regulator), I was only in town for a couple of days from Canada and needed…read moreto get it fixed. It was extremely cold out and Jeremy was the only one in town who would make time to fix it. Great service, great people, I will never forget how well they treated me.

My wife and I are new to Grand Forks and are looking for a good mechanic. Finding Olson Auto Repair…read moreseemed like a good fit after reading about the family history and how the shop has been handed down to the the third generation. What has been unfortunate with our experience is the lack of communication. The first day, I left a message via phone call, in addition, sent an email to schedule service. The second day, I called and left a message. No response from either day. I looked on their website to see if they were closed down for any reason and there is nothing to indicate that they were on vacation, family emergency, etc. I hope everything is well but in this day and age it is too easy for people to communicate. From my end, I am thinking that they have enough customers and don't need anymore. Or, they just don't care. Time to move on to someone who would like to have our business.

I brought my truck in with a minor concern about my Ford 10R80 transmission lightly lurching into…read moregear--no real issues, just asking questions. Smitty's recommended a fluid and filter change, which I agreed to. After that service, I started having major problems--fluid leaking and burning off the exhaust, plus shifting issues. I brought it back multiple times. First they said fluid level was fine, then blamed a pan gasket, then eventually told me it was "normal" for the transmission to boil over and vent fluid. That's absolutely not normal. Communication was poor (I waited 2.5 days with no update), and when I picked it up, they acted like they just wanted it gone. One employee even walked away mid-conversation, and the service writer shrugged when I asked if they were blaming me. I took it to another shop--they immediately identified it was overfilled, corrected it, and the problem was completely resolved. I then towed my tandem ice castle and went on a road trip over 2,000 miles with zero issues. Bottom line: I went in with no real problem and left with one. Would not recommend.

Helped us avoid a scammer selling a used truck with a bad transmission. Their help was very much…read moreappreciated.

Reasonable prices and they get you in fairly quick! Since I've lived in the Grand Forks area I've…read moreowned two vehicles and have brought them both in to get exhaust work done. Both times the work done was quality using quality materials. Never had an issue with leaks or anything of that nature!

Recommended. Very fast and quality work. Honest guys and friendly. Dropped off in the morning,…read morereceived a call an hour later on what needed to be fixed and the estimate. Finished 2 hours later and paid what they estimated.

My mother-in-law recently had a very bad experience with another local car shop in town. The local…read moreshop completely tore the car about and was unable to fix the issue, they sent i to thunder rays to repaire problem. Thunder rays was very courteous the whole time and worked as quick as possible to correct the issue. Thunder rays even went out of their way to talk to the other repair shop to get them to foot the bill for the issues they created when they tried to fix the car in the first place. Saved her from having to pay a potentially enormous bill, saved alot of money! Will absolutely be returning and will tell others to come here with any vehicle issues!

I love Ray. Had a windshield wiper problem that needed resolved ASAP. Ray repaired it ASAP so…read morethat I was able to make my trip to Noonan ND the next day as planned. Super nice man, super great help. So thankful for his shop!

This place and the guys that work here are great!!! I was 10hrs away from home with a trailer and…read morethe check engine light came on my diesel truck, it wouldn't hardly reach 55mph on the interstate, fuel mileage tanked and it was idling real rough. I've never been to Grank Forks ND so I didn't know anyone or where to go, just a single girl with a dog a long way from home. I pulled into Driscoll's Auto Service and in no time a guy came out and scanned my truck then drove a little ways with me. He knew exactly what the problem was, cleared the codes and assured me I'd make it back home ok... which I did! I asked the guy "Caleb" what I owed him for his time and advice, he said nothing, I'm the owner, you have a safe trip back! That was the most genuine thing anyone has done for me in a while, I wish there was an honest shop like this by me, these guys are great, trustworthy and know their stuff! THANK YOU SO MUCH!!!

I am from out of town, and diesel truck problem when trying to leave. They were able to get to me…read morequickly, and were stand-up honest shop. Respectful, stood behind their work when another step was needed. Fair pricing. I would recommend this shop to travelers looking for a fair shake.

I bought a problem into them without making an appointment. They took it right in and fixed the…read moreproblem even though it was unrelated to their past work. On top of their willingness to help me last minute, they did not charge for the work! Such good home town honest businesses like Sound Decision deserves your patronage! completely impressed! thanks again SD! I'll be taking all my needs to you guys in the future and recommending you to all my friends! Steve

I have been going to Sound Decision for many years for auto starts, stereo deck & speaker installs,…read moreand most recently upgrading our 2010 Highlander with a hands-free Alpine touch-screen stereo with a backup camera and Apple Car Play which our daughter now drives. They also stand behind their work. I've had nothing but good service and quality installs which is why I continue to go here first and refer anyone I am able to them.