Everything about this business is exemplary. From the courteous and efficient front desk staff to…read morethe optometrist and optician. This is a great place to go to for your eye care. They have a good selection of frames and state of the art exam equipment.

From the owner: At Village Eye Associates, we provide the highest quality optometry services to all our patients…read more We are dedicated to helping you improve and maintain your health in a comfortable environment. When you visit our office, your health is our top priority. With our up-to-date equipment and technology, you should know that you are receiving top-tier care in the most thorough exam you have ever experienced!

poor customer service. I made an appointment with James Kim. when I called to add my husband for an…read moreappointment I was told kim is not accepting new patients and I had to reschedule. wth seriously so wait if I kept my appointment with dr Kim I would have been shown the door? This place need to train their people better in customer service

I had a terrible experience with them. I called to make an appointment on 2/14/19 and was thrilled…read moreI was able to get 2/18/19. I even repeated it several times to confirm. I showed up to find their office closed. The next day I called to see what happened and was abruptly told I was wrong and I made the mistake by a very rude employee named Lisa. I asked to reschedule for an evening appoint and put on hold. About 5 mins later Lisa came back on saying their next appointment was 10:45am on April 24th. When I told her I requested an evening appointment she said they don't do appointments after 4 and was abrupt. Now I need to find a new eye doctor hopefully with better customer service

I can't say enough good things about this entire store…read more First there is a screening (Covid), temperature (touch less), questions, all done very politely. I I was shown where to sit (to wait for my appointment), and proceed to fill out my paperwork. When I told her I filled it out on line, she thanked me for doing that (recommended). I then met Janna Mendenhall, OD. I was given a through exam, with extra attention to a problem I was having. She was professional, with a great personality. She even took the time to look up an eye surgeon for me to follow up with. Wrote down three names. I picked out a pair of glasses, with no pressure, or up selling (I would be having surgery my glasses would only be for a couple of months, as my RX would change). Gave me great feedback on my choices. I could not be happier.

I've been to many optometrists over my many years. Most of my experiences have been so-so. Too many…read moreof them seemed in a hurry, leaving me with the feeling that I wasn't given a thorough exam. At one large establishment I also felt rushed in choosing glasses. That was not my experience at For Eyes. I felt confident that my exam was accurate, and the staff spent a great amount of time helping me choose the perfect frames. I would definitely go back there for my next eye exam.

Gateway vision is awesome. Friendly, professional and kind. Made sure I understood my insurance. On…read moretime and just a wonderful group of people.

Dr. Hunter and her team are extremely friendly, kind, and professional. They use modern equipment,…read moreexplain the exam tests and are open to answer questions as well as easy to talk to. They offered ways to maximize insurance coverage. I felt like I had a personal stylist assisting me with selecting perfect frames for me.

If you want to feel like "eye cow" look no further than Advanced Eye Care where the staff treat…read morepatients like cattle until you meet Dr. Harney- The sole person working there who demonstrates that they have soul.. No one has anything good to say save Dr, Harney and the salespeople trying to get you buy something post exam. Booking appointments a year in advance they leave a message 2 days before about your appointment. They canceled my appointment claiming that I had to call them back to confirm even though they do not say that on the message. No one there cares about you or your eyes. Your just an insurance number to them and they act like it every step of the way.

I had a great and eye and contact exam with Dr Harney. I was a first time client and I was so…read moreimpressed with the experience. It's been a few years since I've had a in depth exam and this blew it out of the water. He was understanding and held great conversation. I'll be coming back!

Had two interactions with Marcie Trager. This place is not worth your time. Staff is rude,…read moreunwelcoming, and unwilling to work with you. Save yourself the hassle and time and go somewhere else.

Stay away from this place! The lack of communication while sitting in the waiting area is an…read moreabsolute disgrace. The exam itself was great and all the pretesting, the ultimate reason for my low score is they never billed me for my exam; I kept checking with my eye insurance company through the remainder of 2024, but they kept saying they didn't see anything billed. Fast forward to one year later, they send me a bill but it shows that my insurance denied it, well, of course they denied it because you're billing me a year after the services were done. Whose fault is that for billing my insurance company one year later? My second part is when I went back to pick up a variety of sample contacts. I was handed a bag on contacts with no instructions whatsoever provided; mind you, there were four different brands, two different styles and two different prescription strength of trials. What do you expect me to do; try and figure it out this blind puzzle? This is why I pay by American Express; when issues like this arise I don't have to go back and work with the supplier, AMEX does. I have all the receipts from my co-payments I made at the time of service, so nice try!!!

I have been a patient of Chelmsford Optometric Associates for at least 8 years now. There has been…read morea noticeable downgrade in customer service and communication with this office. Recently I had an appointment cancelled on me due to inclement weather. Ok, that's understandable. There was a snowstorm. However, I didn't receive any notification of the cancellation. I ended up driving to the office only to find a note on the door regarding the closure. More recently I arrived to an appointment ten minutes late because of a delay at work. Ok, that's on me for being late. When I arrived I was told I would have to reschedule again because they were behind. Over being 10 minutes late?! Seemed like just an excuse to not take me. When I gave my name in order to reschedule, the woman sitting at the desk of the optical department could not even find my name on the list to reschedule, almost as if I wasn't listed as having an appointment that day. Even more recently I ordered contacts after my exam. Despite having my insurance on file the optical department didn't use my insurance but charged me full price. These issues have all been in a span of two weeks. Despite the convenience of being in the same town as I live in, the amount of problems with this office are not worth it for me to stay. I will be switching eye doctors next year!

Dr. Vosbikian has been my optometrist since I moved to Massachusetts 6 years ago. I've been wearing…read moreglasses and using contacts for over 18 years and I've never had an optometrist listen to me more. My eyes are on the more sensitive side and I've always struggled going to the optometrist because of it. She was able to pinpoint reasons why my eyes were extra sensitive and put me on a better plan with contacts that worked better for me. She is genuinely interested in her patients and you can tell that she loves what I do. I know mine and my families eyes are in good hands always.

I am a new patient of Dr. Andrea V. and I must say she is such a nice, understanding and great…read morelistener of an eye doctor to begin with. She took time to thoroughly ask and answer questions which I appreciated. I agree with the other reviews that she is genuinely interested in her patients and their eye health. She made sure that I get the correct prescriptions unlike my former eye doctor. The staff are very helpful from the front desk to Lourdes who helped me choose my frames and helped explain the benefits behind my prescriptions. The office is well maintained and has welcoming atmosphere. I would recommend this eye office to anyone who's looking for an above and beyond care for your eyes.