Horrible experience. I was quoted $375/hour as an emergency rate and was told confidently over the…read morephone that my leaking pipe would be taken care of that evening. At that price, I expected preparedness and for the issue to be taken care of. When the plumber arrived, he looked at the pipe briefly and said he didn't have the required part and the supply store was already closed. No repair was started. They did not ask me to send any photos of the leaking pipe beforehand, which could have helped them come prepared. Despite this, I was asked to pay $300 for the visit. I was also told a receipt would be sent. Weeks later, I still have not received one. Charging a premium emergency rate creates a reasonable expectation of readiness and professionalism. In this case, the repair did not even get off the ground, and basic follow-through (such as providing documentation) has been lacking. The experience fell far short of what was promised.

Dave from Pi Piper came to do his yearly maintenance on our furnace (that he installed 4 years ago)…read moredid a great job, as always. While he was here we asked him to fix a few things if he had time. He took the time and fixed both issues. Dave is always pleasant and does an excellent job. We highly recommend Dave from Pi Piper

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

If you are considering Landry Mechanical for a new gas fired boiler install, follow up with another…read moreestimate and do your math Homework. Burnham boiler-Landry, $31,000. Burnham boiler by other 100+year old family owned and run business $11,695. My second estimate describes the full scope of work with itemizations for all materials, labor, permits, removal of old boiler etc. I have no such itemization from Landry. The end of our appointment focused on financing. After a $1,000 discount and an offer for 1 year of zero interest and no payments, We signed. By 2:00 AM we were lying in bed thinking "what the heck did we just do?" If this happens to you, remember, legally, you have 3 business days to cancel a loan. We could have ended up paying 3 times higher with Landry.

Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.

I am so pleased with Eric Park's service and pricing. Eric responded quickly to my call, asked me…read moreto send photos so he could give me an estimate, and came the same day. Bathtub faucet completed in a few hours, left the area very tidy, and the job ended up coming in under the estimate. I'll definitely call again (though hopefully i don't need service soon).

Eric Park is the "BEST" He is a professional. He has done two jobs in the past for me. I found…read morehim on Angie's List. My neighbors had a problem, he came right over and spend time going over their hot water system. They are in their 90's. when finished we asked how much was the bill? He didn't charge them a penny. I am very impressed with him, his work, and his ethnics.

Really impressed. Called at 1:15 for an emergency issue at the day camp i work at. Technician Matt…read morecame before 2. Took care of the issue right away. Will keep them on speed dial.

They showed up on time and went to work clearing my kitchen sink drain. Did a good job and the…read moredrain is flowing again.

We are new to the area and the types of heating services. We didn't have hot water in the house we…read morejust purchased. We called Tyler and he came out the next day ( we were not living in the house yet) first thing in the morning! Very knowledgeable, professional, friendly, thorough, and didn't even charge us! It was an easy fix of turning a valve! We will definitely use for future projects and recommend him too!

I was referred by another plumber who was too busy. That alone says a lot about them. Tyler was…read moreable to come out the same day and give me an estimate. The estimate fair and the service and attention to detail was amazing. I will definitely use Black Dog plumbing in the future.

Lenny was great to work with. Funny and kind, he was patient with my 9 million questions, and is…read morevery responsive via text. Appreciate his work and time.

Lenny of LG plumbing is a consummate pro! He spared us much pain (and money) when calling us back…read moreon a plumbing problem in order to get more info. After asking a few questions, he discovered that the piping was not cracked by doing a simple test over the phone. If you want an honest and personable professional, call Lenny, he's the man!

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry