Really impressed. Called at 1:15 for an emergency issue at the day camp i work at. Technician Matt came before 2. Took care of the issue right away. Will keep them on speed dial. read more

They showed up on time and went to work clearing my kitchen sink drain. Did a good job and the drain is flowing again.

I have a clogged sewer and Hollison sewer services recommended I call this Rooter-man. Amazingly they were at my home around Milford MA in about 10 minutes off another job after I called. The service man Pedro was great and there service was less than the other gcompany 4 years ago when I had the same problem. Highly recommend. read more

I called Rooter Man in Framingham and secured an appointment to unclog my outgoing sewer pipe. Carlos showed up within the time frame the company set aside for me. When I called, the man assured me that the workers are neat and careful not to make a mess. And that was absolutely correct. Carlos was personable, polite, and explained the situation the steps he was taking each time I asked a question. He put down his drop cloth and used part of my plastic to cover the washing machine. Carlos used the other piece like a surgical drape and protected all the surrounding pipes, wall, and drop cloth, only exposing the valve. He also had a pail to catch any dripping liquid. It took patience, time and effort to clean out the pipe. Throughout the cleaning process, he never complained or expressed negative comments. I could tell he was confident that everything would turn out very well in the end. He explained that I have like a "belly" in my pipe and things like toilet paper settle there, causing the exiting water to be somewhat blocked. He asked me what type of toilet paper I used and came over to see a package of my 1 ply Cottonelle paper. Once he had me turn on the bath tub water and later he used the downstairs sink to see if the water would move through the pipe to the street sewer line. Then he went outside to observe the flow of water in the catch basin, and things were moving well at that point. I was very impressed by how he prepared for the job, answered all my questions, and asked me additional ones. There was nothing to clean up afterwards unlike years ago when the dirty water spilled onto my floor when another company unclogged a more serious blockage. I was thrilled having nothing to do once the job was done. Awesome prep and job! I will have this company clean out my pipe in about 5 years to avoid any problems. I would highly recommend Rooter Man for any pipe issues. And Carlos deserves much praise for his excellent work ethic and willingness to make everything go smoothly and easily for the customer. I enjoyed conversing with him and learning everything I did about this process. read more

My shower drain was getting backed up from my neighbors sink and I had rice coming up in my tub! Thank God for you guys being able to come out that day and fix the clog! Nick was super helpful! I cannot recommend you guys enough! read more

It's been a while since I had them here but I recall their promptness, efficiency and affordable pricing.

Call was answered and could have had service immediately but did not work with our schedules. Next morning, Trevor took care of the clogs between connected sink and tub in no time. Very reasonably priced. Hope to not need them again, but would not hesitate to call and recommend Rooter-Man. read more

I called Rooter-Man at 7pm on Friday night after spending my afternoon trying to unclog my shower drain with Liquid Plummer. It got to the point that it was affecting the bathroom sink and kitchen sink drains. Nick was excellent. He quickly determined what he needed to do, ensured the drains were flowing. Thr price was reasonable given the hour on a Friday night. There is someone on call 24 hours a day. I highly recommend Rooter-Man and their technician, Nick! read more

I have used rooter man several times over the years for clogged drains, mostly in my rental property. I found them to be responsive, professional, efficient, and fairly priced. Have never had an issue with anything they have done. Never did I feel they were trying to upsell me anything. They are my first call for any issues of this kind. Highly recommended. read more

The sewer line inside inside our home became clogged yesterday. Tony was at the house within 90 minuets. He was amazing. Smart, fast and professional. Cleared the pipe, gave great advice about potential future issues (very old home and pipes). Just overall great service. read more

We had a clog in our kitchen sink. I called at 11AM and they arrived before 2PM. Paul Gilbert was our technician. It took him under than 20 minutes to free the drain! He was so cordial and an all around great person. If you have any plumbing issues ask for Paul Gilbert! Rooter-Man was so affordable! I am still stunned that I didn't have to pay as much as I thought I would!! read more

Called on a Sunday for a sewer line backup at a condo complex thinking no one would call back like the others I called. Anthony called back within a few minutes and was very helpful on the phone, then stated he would be out within 2 hours. He arrived, very professional and went right to work. Had the blockage unblocked andade sure everything was perfect before he left. Highly recommend Rooterman. read more

Rooter-Man is a great company and rock-solid crew! We have a slow drain issue to nasty tree roots. Patrick came out in 2018 and cleared the pipe to the road, and told us what to watch for if the roots worked their way back in. So when the drain slowed down again in 2021, we knew exactly what was happening and how to respond not to have a weekend emergency!! PJ was our tech this time, and he was very covid-cautions and professional. I highly recommend this team! Thank you, Renee, Patrick, and PJ, for taking great care of our pipes :) read more

I called Rooter-Man of Framingham, MA at 9:20 am, because our Bathroom Sink and Tub was not draining. I spoke to Jennifer on the phone and she was extremely Professional and Kind in understanding my situation. She knew the process and informed me of all the details to immediately resolve my drainage issue. My call was at 9:20 am and she informed me that a technician would be at my home between 10:00 am - 2:00 pm the Same Day ! Well at 10:50 am, Tony arrived. Tony is a very professional and knowledgeable technician and immediately went into action. By 11:20 am (approx. 30 minutes), Tony completed his work and my drainage issue was resolved. You could not only ask for any better service or response and the work is warranted for 90 days ! This warranty shows that Rooter-Man of Framingham, MA believes in the work and service that they provide. I highly recommend Rooter-Man, 972 Waverley Pl, Framingham, MA 01702, 508-877-8344. Thank you Jennifer and Thank You Tony ! read more

Something fell into the toilet, and the plunger was useless. Rooter-Man came out and cleared it quickly and at a reasonable price.

Incredibly responsive, Pat fixed our clogged kitchen sink with no drama, friendly and fast! Highly recommend Rooter-man!

I got an appointment for clogged kitchen sink. Tony from Rooter Man, Framingham came to my house in timely manners. In about an half hour, the sink was cleared. I paid the flat rate of $169 that includes 90 day warranty. read more

majority of our house needed new pipes reinstalled. Angelo and Steven did a fabulous job, worked efficiently , and walked us through every step of the way. They are a great team and navigated our very old house extremely well! read more

Do yourself a favor & do not call this company!!!! if i could review with zero stars i would!!! we had a clogged toilet & called them to clear the clog. they did come out quickly. the man that came cleared the clog & told us that they offered a 7 day warranty. 2 days later same toilet clogged again!!! i called rooter-man back & they sent someone else to clear the clog. next day same toilet clogged again!!! they sent the 1st man out & he cleared the clog again. (not without giving me the 3rd degree (15 questions) about whether we flush anything other than toilet paper. duh...no!!! today, 1 week later toilet clogged again!!! called them again, i was told that we'd be charged for the visit even though they obviously never fixed the original problem! i was told that they would not warranty this time because they had to come back 3 times for the 1st clog! owner won't warranty the work if they come out again!!! obviously it was never fixed properly the 1st time!!! if owner won't warranty work that clearly wasn't done right originally, then i will write an honest review of the company on yelp. i asked to have the owner call me to discuss & unsurprisingly, no one ever called!!!! i have never written a bad review of any company before! my next step will be to make a complaint against them with the bbb. what good is a warranty if they don't fix the problem???? read more

I had a main drain clog. Called them spoke to a very nice lady. Gave me an estimate over the phone. 2 men came out promptly. Cleared the clog & charged the low end of the estimate. read more

Called shortly before 9am and my clogged was cleared by 10am. The woman who answered the phone and the man who came to my house were both very professional and helpful. The price was extremely reasonable. read more

My family has been using this company for over a decade but that has sadly come to an end. Beginning of May the company left me a voicemail for yearly root clearing service. The young man that showed up was rude and condescending and claimed he couldn't open the pipe and that we've never had it open in years-- yet we've used them every year. When it came time to pay the price magically changed from what we were told over the phone. Called the office to discuss and the woman was beyond rude and actually claimed I made up the price and they never said that or I had called a different company-- when they left me the voicemail. I have never been treated so poorly by a business. Told all of my family and friends to not use. Losers and liars. read more

These guys are the absolute best! They guarantee their work for up to 3 months, they are prompt and timely and efficient! I call them all the time for clogged drains and mystery problems in the septic business and they always make sure it's done correctly! I recommend them to all my customers and I've never had a problem. These guys are the best of the best! Highly recommended! read more

I had a sink which was overflowing every time I did laundry. Based on recommendations I'd seen online, I called RooterMan. Carlos came within 2 hours, snaked the drain, and I am back in business. Professional,prompt, courteous, and affordable service. The reviews aren't wrong. read more

These guys went above and beyond to help me and my family get our sewer line fixed. They came out the day after New Years and snaked our system. When it was obvious we had bigger issues they came out and tried again. Once we realized the sewer line was more than likely broken they helped by finding the location of the block and marking it with a stake so that I could easily show the septic guys were the problem was. Their service is excellent as is their pricing. I would highly recommend them! read more

I needed the main pipe cleared of roots - decided to try someone new as other companies in the past were not quite up to expectations. Rooter-Man sent PJ. He was polite, friendly and incredibly competent. Very conscientious - one of the best experiences I ever had with a home repair clinician. The best part was who he spoke about his employer - how the employees feel valued and appreciated. I am a true believer in the better we treat our employees (or anyone) the more we get out of them. read more

Woke up this morning with a clogged kitchen sink. My plumber Dave Reagan from Framingham recommended Paul from RooterMan. I called at 1:45pm, and by 3pm (it took about 30min) my sink was flowing again. Excellent service, courteous and professional. Excellent well-maintained equipment and Paul left the place cleaner than before. Will recommend to all my clients. read more

We recently had Rooter-Man stop by to remove a bad clog that was causing the water in 2 showers to build up. PJ did the job pretty quickly and was a very nice. A professional experience. Thanks. read more

I had a water leaking problem at my lower level toilet. Called and they sent someone out promptly. it was an odd situation, but they stuck by me until the issue was resolved. Very, very happy with their customer service! read more

I had a bad hair clog in my tub pipe that a regular snake couldn't reach, I was referred to Rooter-Man from a plumber I used to come snake it. I called and Paul came that day and was extremely polite and professional and even wore a mask. He fixed it quickly and I couldn't be happier. I highly recommend him and will be using his services in the future if needed. -Karen D. read more

Anytime I call they show up promptly and fix the issue everyone. Carlos is particularly good and is very easy to deal with. Great to know they will react quickly when you need them! read more

This guy actually knew what he was doing , we had a serious clog in the bathroom/drain and the plumber was able to push it all out into the main road drains. Price is reasonble and came very quickly on a Saturday morning. We had a different plumber before him who wasted our money and didnt fix the issue. Would recommend this company. read more

I manage property and Rooter-Man is my go to for plumbing issues. Everyone from the people who answer the phones to the plumbers they send for service calls are amazing at customer service. I have been using them for over 20 years and have never had anything but the highest quality service. I have had some nasty clogs and they don't leave until they have figured out the problem and taken care of it. A+ service! read more

Working with Rooter-Man was a great experience! We had a clog in our main waste line which was backing up water into our basement. We called Rooter-Man and they had the problem fixed an hour later. PJ was our service tech and he couldn't have been a nicer guy to work with, very professional too! read more

Very pleased with the responsiveness and overall service. Pat the technician is a no nonsense "let's figure this out" kind of guy. He was courteous, communicative, and professional. read more

They came out to address a sewage blockage issue. They snaked the blockage by removing the toilet and incorrectly diagnosed the root cause and said our first floor toilet had to be replaced. So we did that. Issue came back 3 months later. Got them to come back out. They charged us again for the same process, only this time the technician uncapped the main sewage line in our basement and saw that our septic pipe was sheared. I didn't get a convincing answer as to why the first technician didn't uncap the sewage line to properly diagnose the issue. They also re-installed the toilet improperly, so I hired a plumber to fix the issue. I called to complain about their negligence and bad workmanship, they owned up to none of their missteps. Stay away. read more

They quickly, affordably & professionally fixed our problem with a backed up drain & the work comes with a warranty.

We just moved out here into a home with a tub that would not let one drop of water through. My husband tried a couple of snakes and even tried plunging it, but nothing worked. So to get my kids out of our bathroom, I set out to find help. Rooter Man was recommended by another highly reviewed plumber who is too busy. Within 75' of my call, the job was done! Patrick came in and quickly assessed the fact that there was likely a drum trap that didn't allow snakes to reach the problem. He used his air tool a handful of times and cleared the clog. He even gave me some tips on how to do this DIY with a better plunger in the future which was very nice. Also, he took $20 off for being a shorter job than he anticipated. Nice surprise! He was nice, professional, helpful, clean (I swear he even smelled good!), and completed the job very well. I appreciate the 90 day guarantee as well. I will definitely keep these guys in mind for any future hiccups! read more