1. GCI Store

1. GCI Store

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Anchorage, AK

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GCI Store

1.6 (14 reviews)
Closed • 10:00 am - 8:00 pm

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4 years ago

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5 years ago

If I could give GCI zero stars I would. Way too over priced for absolutely crap internet. They're awful.

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8 years ago

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Verizon

Verizon

2.9
(11 reviews)

5-stars for the folks that work here, they are fantastic…read more 0-stars for Verizon customer service, that will force you to come here. Seriously though, these Verizon contractors are way better at fixing things than Verizon themselves. I talked with a Verizon rep for 5 hours online, trying to activate an e-SIM. They ultimately gave up on me. I came in here and it was fixed in 3 minutes. I had a 2 hour experience here trying to get a physical SIM. I had an iPhone 14 Pro Max...until Friday when someone connected to Alaska Airlines stole it from me at LAX. (how do I know? Because I was tracking the location via my laptop and Apple watch. I watched as my phone hung out in terminal 6 of LAX for hours while Alaska Airlines wouldn't let me go look for in...and eventually it ended up in Seattle, and then Kansas City...right on the Alaska Airlines schedule...) Since TSA and Alaska Airlines didn't care about anything I had to say, I went ahead and activated Applecare with theft and loss prevention. I'm currently waiting on the status of my claim, and continuing to watch my phone hang out at it's final resting place: 1416 W 25th St, Independence, MO 64052

If I could give this place a zero I would. I bought a phone here and there was a promotion for…read morewatches so I ordered one that never came. I was told by the store manager how great their wi fi routers were so we got two, one for each house. I hooked one up it was horrible. When I returned them the regional manager told me how bad they worked and how GCI was the only one that worked good in Anchorage. I was hoping to pick up my watch. They gave it to another customer, and said they would order me another. They never did. I had to go to the Dimind Center Mall to get a watch, I was there 3 days later than the promotion ran and as told they would still honor the promotion because the Tudor Verizon was full of incompetent people from the ground up who weren't capable of doing their job properly. The store employee and or regional Manager never refunded me for routers and now I'm dealing with that on my bill. NEVER use this store go to a real Verizon store. These people are horrible. The regional Manager is a rude individual who needs some schooling on customer service.

AT&T Store

AT&T Store

2.8
(21 reviews)
•$$$

My mom and I went in to get some assistance with transferring a tablet to a different account, I…read morewas told by the phone AT&T people to go into the store. The worker we spoke to seemed disappointed we didn't go there to buy anything, interrupted us before we could finish explaining, and told us they "don't do that here," and to call the AT&T phone number or look online or something other then them helping us walk through the process. The worker sat back down and didn't even tell us goodbye. Very rude, unprofessional, unhelpful. We had to figure out the process ourselves. My mom has been an AT&T customer for 23 years and has never dealt with such rude service before, but that's in the lower 48 so I guess it's difficult here. Very disappointed, I won't go here to buy anything and I don't recommend anyone to go here.

We have had pretty good experiences with the two AT&T stores we have gone to recently. We went to…read morethe Eagle River location and received excellent information to move forward in adding devices to our account, but they didn't have the actual devices on hand, so we went to the Tikahtnu location a couple days later. It was somewhat busy but we were approached immediately to get us on the list for assistance. About half a dozen people ahead of us and we wandered the store, waiting our turn. The gentleman that helped us was quick to get us squared away, did some set up of new devices and we were on our way. There wasn't much to it, since we had already visited another store prior to this stop. We walked out happy with our purchase and the assistance received.

Gamestop

Gamestop

2.8
(8 reviews)
•$

I hate to leave an overly negative review for anything, but unfortunately this location has fallen…read moreoff HARD. Went in with my spouse to do some trade-ins and potentially pick up a newer console; we had looked on GameStops own website ahead of time to get ballpark prices on what our things might be worth, in particular some consoles. When we walked in, there may as well not have been anyone behind the counter. We had to initate all conversation and were treated very rudely for...asking the person behind the counter to do part of their job? They needed to test the consoles, which is to be expected, but we got to stand in silence the whole time they did so, while other customers began to also wait to be checked out. The prices we were offered were just shy of highway robbery- 12$ for a perfectly functional PS4, for starters. Mind you, they were selling the same console in a case not 2 feet away for nearly 150$. I'm never, ever expecting my moneys worth when making a trade in but good lord, not even 20$? After standing there in complete silence and being glared at for nearly 20 minutes, we took our stuff and left. You'd be better off selling on Facebook or frankly, throwing your things to the curb. At least the curb won't treat you as miserably.

Extremely friendly and knowledgeable one person staff at the time of shopping. He explained a game…read moreto me that I was interested in and my boyfriend was able to find and purchase the game that he wanted to buy. I will go back this Saturday for their sale day for sure to see if the game I was interested in is at a lower However, their return policy is a joke. My boyfriend attempted to return or exchange a defective or poorly constructed 10 dollar ds game holder and they couldn't do anything about it. Rightfully so my bf walked out of the store leaving the item behind. Terrible return policy.

GCI Store - televisionserviceproviders - Updated July 2026

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