We adopted a dog from the shelter, and she is the sweetest little girl we could have ever hoped…read morefor. Thank you so much to the shelter for the quick help and smooth paperwork process. The total cost was only $48. She has been renamed Luna, and she is now a full and beloved member of our family.We always together sleep, cooking, go to store and always she fallow me my sweetheart We absolutely adore her to the moon and back

I was looking to adopt a kitten so I showed up to their kitten fair, which had been advertised for…read moreweeks on their website. When I arrived the person at the front desk told me the kitten fair had been cancelled. I decided to take a look at the cats they had. They only had three cats available. The first two cats were older and didn't seem too social. The third cat I saw, Sammy, was very energetic and playful. Sammy was a 9 month old black cat that was apparently dropped off by his owner, alongside his siblings. I went to the front desk and asked about the adoption process, which was fairly simple and easy. I spent $115 to adopt him. I changed his name from Sammy to Pluto. Me and Pluto have been together for a month and I'm very happy that I adopted him, although he can be a handful at times. He's extremely curious and loves to cuddle in bed and watch tv with me.

My heart is broken following the loss of founder Laura Dash. She has rescued over 5,000 dogs since…read moreits inception. So glad to hear her legacy will continue on with the new director. Amazing work with dogs.

I found my cute pug at this place. the feeling of rescuing a dog is amazing. Laura and Laurette…read morewill make sure the dog is going to a good family. Forever grateful to Them. adopting is way better than buying.

One of the managers was very helpful. I went to return a bag of dog food because my dog is…read morecritically sick and she cannot eat the solid food anymore. I could not get his name, but he gave me advices to try baby food on her. He was a very nice person and knowledgeble.

I placed an order 2 days ago and it never arrived, even though it was supposed to come the next…read moreday. My dog has a sensitive stomach and is completely out of food. I contacted customer service through their website and never received a response. UPS tracking shows the package is delayed with no clear update. Very disappointed with the lack of communication and support. Would not recommend until their customer service improves.

We had a very disappointing experience at Pet Orphans of Southern California. We adopted a dog…read morethrough spcaLA and were referred there for his neuter procedure, which was required as part of the adoption agreement. The issues began at drop-off. I arrived on time at 8:30 a.m., but there was a long line of owners and dogs waiting outside. Many of the dogs appeared to be puppies, fosters, or newly adopted pets still adjusting and difficult to manage. I waited approximately 20 minutes while trying to control my 65-pound dog. When I reached the front, staff said they had no record of our appointment and asked, in an unprofessional manner, whether I had completed the intake form that was supposedly emailed to me. I had never received it. I was then handed paperwork to complete on-site while continuing to manage my dog in a crowded environment. On the form, I disclosed that my dog had been experiencing chronic diarrhea since being picked up as a stray, that we were actively working with our veterinarian to identify the cause, and that our veterinarian had cleared him for surgery. Staff then told me they would not proceed if he had diarrhea. I explained that this condition predated the adoption, that the neuter was required by the shelter, and that we had already obtained veterinary clearance. Staff repeatedly went back and forth between me and the veterinarian before eventually presenting a high-risk consent form. The communication around this was especially concerning. When the form was presented, I was told that by signing it, I was accepting that if anything happened to my dog, it would be my fault. I understand that additional risks can exist, but this was handled in a dismissive and inappropriate manner. If the clinic had sent the intake paperwork in advance or reviewed the medical concerns beforehand, this could have been addressed prior to my driving an hour from West Adams to Van Nuys with a dog who does not travel well. I was also disappointed that additional charges were presented for items such as an e-collar, pain medication, and IV fluids. For a required adoption procedure, these added costs felt excessive. Pick-up was similarly poor. When my dog was returned, a staff member commented, "Make sure to take care of the diarrhea because he still has it," despite our earlier detailed discussion of the condition and treatment plan. While loading him into the car, I noticed feces on his cone, tail, and legs. This suggested he had soiled himself and had not been adequately cleaned before discharge, which was both upsetting and concerning from a sanitation and post-operative care standpoint. Overall, this experience reflected poor communication, lack of professionalism, and inadequate attention to patient care. I would not return to Pet Orphans of Southern California and would not recommend this clinic to others. I also plan to share this experience with spcaLA so they are aware of the concerns regarding this referral partnership.

Honestly, I didn't know what to expect. When I first came to this location…read more you have to understand I've had some bad incidents with clinics. So I'm pretty sure you can understand. that when you take your pet somewhere, there's a small fear or doubt. But I can honestly say I am truly impressed not only with the doctor, but with the staff on how nice everyone was and how informative the Dr was with us and explaining the issues that my dog was having... first he needed his shots which we took care of and then he needed medicine because of a really bad scratching irritation issue he was having. They diagnosed him really quickly then explained everything we needed to do and literally from one day to the next he was good to go. He stopped scratching he's totally happier and he's running around like a crazy man and chewing up everything he can. (Good thing) He's just a happy dog and I have to thank everyone at pet orphans for all their help and support. I am totally grateful for everything they've done. I totally recommend taking your pet there, they know what they're doing. They're kind they're friendly the doctors extremely knowledgeable. Five stars without question. From now on this is the clinic I go to.

This place REALLY cares about which cats go to where. I got my cat (named Captain when I adopted…read moreand now named Doc) after going over there for a few days. They talked to me and figured out my personal life and then suggested cats that they thought would fit in. Doc has become the perfect friend. And I can't thank them enough for helping me. UPDATE: also got another cat named Marty and we have been a family for over 5 years!

adopted my sweet baby boy from here a couple of years ago!! i met with his foster mom, met my baby…read moreboy and then it was instant love!! his foster mom informed me of the process on how to adopt him. as soon as he went to perry's place, i went there to spend some more time with him then took him home the same day! the process was smooth and the lady helping me was kind. she even showed us some other cats and kittens. when i came to perry's place, my boy cat was having an allergic reaction (nothing serious, just red patch of skin with fur missing in between his shoulder blades on his back), and the staff here informed me of it and pointed it out to me before i signed anything. they showed me the medical history and on it, they noted the flea medication that was used that caused this. i was super grateful for this since now i know which flea medication to not use and i was grateful it was brought to my attention when i was there still and before i signed anything/paid. i recommend adopting from here. whole process was smooth and all the cats are so cute.

Krystal was very helpful with making sure my cat got the help she needed. They offered a lot of…read morehelp with payment plans to insure the best for my cat. I would definitely recommend this place for someone who's looking for more affordable care for their p

What an incredible staff. The compassion, dedication, and attentiveness of everyone here make such…read morea profound difference in the lives of so many animals and the families who love them. Places like this are truly a blessing, and they deserve our support because without organizations providing this level of care, countless animal rescues and pet owners would struggle to get the help they need. I am especially grateful for the kindness you showed me during one of the most stressful and heartbreaking times I've faced. When my dog needed surgery, I was devastated and unsure of what to do. My dog is family, and the thought of losing him was overwhelming. Your team went above and beyond to help make his care affordable and ensure he received the treatment he needed. Thank you for your generosity, professionalism, and genuine compassion. The work you do changes lives not only for animals, but for the people who love them. I will never forget the support you gave me when I needed it most.

We just adopted our precious girl Daisy (formerly Cinnamon) and we are so in love with her. Vivian…read morewas amazing, kind and compassionate from the moment we met her. She stayed in constant communication with us and made the entire process so easy. Lisa was so kind to us, inviting us over to her house for our dog to meet her new sister. I never thought that my heart would feel whole again after our spaniel passed away but Daisy has brought a new joy to our house and our hearts are so full. Thank you from the bottom of our hearts. I will recommend this rescue to everyone looking for a new best friend.

We have been working with Big Love for a little over a year now fostering doggos! We love working…read morewith them and Lisa and the entire Big Love team are so wonderful to work with. They clearly care and are always there when we need help with the foster pups! Please adopt with Big Love!

Lady who I spoke with on the phone was extremely rude and disrespectful, I had called to ask if you…read morecould take a dog home for a day to see if their the right fit for our family and she immediately told me that was stupid. She said if you wanted to see the dog you could go there and that's it, I can understand if it's policy that they can't do that however there was ab ZERO need for the rudeness from my one simple question, would suggest a new receptionist.

Rose and Pryssla are soooo extremely caring. We rescued a Jack Russell wire hair terrier 9 months…read moreold . He now is a year and he is just precious. Rose was so knowledgeable. We now board our Scruffy with Rose and he is like member of their family. I read some previous reviews now and as far as the questions Rose asked...she was mild compared to other rescues. She spoke to me on the phone --none of this hiding behind texting. All of her advice was correct re our sweet dog. Thank you Furry Canine Rescue!!

I only can say wonderful things about Cats At The Studios !…read more Their team is kind, responsive, and professional. They truly care about the well-being of the cats they rescue, and it shows in every aspect of their work. They take the time to match every cat with the best possible "parent", considering both their lifestyle and the cat's personality. They are knowledgeable, patient, and clearly passionate about what they do. The adoption process is straightforward yet thorough, ensuring that every cat finds a loving, responsible home. They also provide plenty of resources and advice to help transition every new furry friend into their forever home. I am so grateful to have found Cats At The Studios! If you're looking to adopt or support a rescue, this is the place to go !

Good luck actually getting a kitten from them Communication…read moreterrible Punctuality non existent Wasted 4 hours of my day at the adoption event just find out they're not ready to be adopted

The value you get here many places to help the services that people need and are not aware of…read moreservice that in time of need assistance. The service is excellent in connecting with what one needs. You can set appointments for showers one a week, doing laundry one a month. Always ask questions. I highly recommend this place of service. Kindness Forward one person at a time.

Just like another poster said, the information on their website completely different from how they…read moreactually operate. I've been here from groceries before and I saw online that they offered rental assistance (I lost my job and still don't know how I'm gonna pay this month rent) So gathered all the documents that they listed were required, I printed out the form on the website, filled in out and gave it to my landlord to complete, got my bank statements and all my other documentation together. (the website just states to drop the documents off in person or mail them) So I called to see if I could come in to drop everything off and that's when I was told, I had to have been receiving other services from them for at least the last 6 months to qualify for rental assistance and also they were not accepting applications until September. SO WHY WAS NONE OF THAT ON THE WEBSITE? Why are there detailed instructions about how to apply and instruction to mail the application without the rest of the information? I EMBARRASSED myself by taking the form to my landlord and having him sigh it all to be told it was for nothing? It's ridiculous and actual insanity that they they don't give ALL the information online. It definitely makes me think they say one thing to get funding... and then tell the community something else. SHADY beyond belief.