cat and ash were so great today. I really felt like she cared about my experience as it was my first time. I didn't like the bobba option I choose and she helped me get another one that I liked a lot. Great people!! read more

Food was amazing we got everything we wanted! Totally love Adriana she was such a vibe and the sweetest would recommend to be your server ! She helped a lot even when they had a rush!:) the service was amazing! Diffidently coming again soon! read more

ding dong the witch is dead, which ole witch, the wicked witch, ding dong the wicked witch is dead. good riddance to bad rubbish. now if only the "big l" would leave. the world will all be put right. thats all. k. read more

Food is good and is a good price for ayce. My sisters and I love their galbi, bulgogi, and the Hawaiian steak. Service that I've had on my visits is unfortunately 50/50. I've noticed that each of the server's sections are quite large and obviously every table is ordering a lot of meat. If you end up sitting in quiet area, raise your hand (nicely of course, these are people serving you not robots) because they are running around taking care of a lot of other people. Only thing that I didn't enjoy is their wait time! I had called ahead to reserve a table for my sister's bday - AI answering machine, fine. It went smoothly, and then when I checked in at the host table. The (not?) host checked us in and said that it'll be ten minutes before our table was ready for us. Forty-five minutes later, we got our table. I don't know if they were short staffed or something like that but it *feels* like there is no system or a weak system. I refuse to believe it's all the staff's fault but it's not exactly what anybody would want from a restaurant. read more

This review is strictly for ordering delivery to go through a third-party delivery service. My Daughter and I were craving Gen and we happened to see a great BOGO deal offered through one of the delivery services so we said Yes, Please! because we just didn't have time to go out on this particular night. We were amazed at the different options. There is a 2 meats/2 sides size and we went with the larger 4 meats/3 sides. It's super cool because you get to pick from a wide variety of meats and you choose the sides that you want and even the sauces or green salt, even radish wraps for when you are eating it. It comes with a side of steamed rice and we were surprised by a bonus serving of Japchae. We chose Bulgogi, brisket, garlic chicken, and samgyeopsal (pork belly). The first three translated really well and were still warm and the right texture after riding in the car. The chicken even had some delicious char on it! The samgyeopsal was a teeny bit dry, but luckily, I had some Korean barbecue sauce at home that I dipped it into. Would we order this again? Definitely, it was very reasonable and super quick and tasted great. Does this mean we will never go to the restaurant again? Absolutely not because we still love the whole experience of sitting down and having conversations while we have fun trying different meats and veggies! read more

Gen Korean BBQ House - We ordered to go. This is four meat+3 sides meal - comes with Japchae and rice. We love in person more, but this does it in a pinch! - Korean Near Me - Torrance, California

The food was good. Always good. Had bulgogi, Hawaiian steak, premium steak and plenty of it. All the sides were good; rice, potatoes and kimchi. I was able to get seated fairly quick. Our server was busy with all her tables so service was a little slow. That's normal for any restaurant so no biggie. It's a little dark inside and the music was good. Felt like I was in a club. Gens is the only place I go for KBBQ. Thank you. See you soon. read more

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I still like Gen, but it feels today that the cuts of beef seem inferior to previous visits. The galbi/kalbi short ribs has more fat content not trimmed and some of the meats has more tendons and steaks are bland and tougher cuts of beef. The service was fine. At the end, it was filling and appetizing overall, so I just hope this was an exception to the former norm of high quality beef and not a trend or new normal. read more

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Haven't been to this location in years and had a great experience! Everything was smooth from the start. Ashley the host was kind and welcoming, and the staff stayed on top of everything all night -- making sure we had everything we needed in a really genuine way Angelo was our main server and did an awesome job, and Jonathan was just as impressive. Both were hustling, taking care of every table while still being attentive to us--keeping our drinks filled, anticipating grill changes, and making sure everything was smooth Big shoutout to Brian who overheard it was our first visit and made us their special server sauce, such a thoughtful touch! The galbis with the sauce was that sauce was the highlight of our night, but the peach soju hits! Really appreciate Angelo, Jonathan, Brian and the rest of the staff for making our visit a great one. We'll definitely be back soon! read more

Gen Korean BBQ House - Galbi - Korean Near Me - Torrance, California

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I used to love this place. We've been coming here for at least 10 years since it first opened. Over the years I feel like there's better places out there or the service is just isn't the way it used to be. The food is fine. It's not amazing, but it does the job. This is great if you're on the low carb keto diet because you can get all the protein you want They have a wide variety of menu items. The most recent additions we tried was the cilantro lime rice and the mango sticky rice. Both were pretty good. As far as proteins, I like: the brisket, beef short rib, garlic pork belly, bulgogi, and shrimp. I rarely get the chicken because it takes a while to cook and normally when I come, I come with people who are starving and eat fast. It's usually a casual outing when we go here, so I never really go out of my way to put on fresh clothes because you leave smelling like bbq. During our last visit, it was pretty disappointing. We were there for almost 2.5 hours including the 20-30 minute wait time. And not because we were hungry, but because we kept waiting for the food we ordered. The rice paper took nearly 2 hours to come. They need to work on better communication and better food prep. I'll probably come back but the service this last time was quite disappointing. read more

Gen Korean BBQ House - Garlic pork belly and beef short ribs - Korean Near Me - Torrance, California

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We hadn't dined here in years came in for a late lunch. The hostess was very nice taking us to our very comfortable table. The waiter came over shortly thereafter. We ordered all you can eat combo. It was really filling and the choices were right on. While the Beef Bulgogi was my favorite, everything was great it was a great value for the offerings Our waiter and server were highly attentive offering us more good until we were completely full. We really need to go back again soon to enjoy this feast of foods. read more

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Ok, before I get into the incredible food options and great prices, let's hit the MAJOR Highlight, and that would be the service!! The service is the best I have ever encountered! We had Brian, Moi, and Benji, and they were over the top awesome! They were super attentive, and we never waited more than 30 seconds for anything, and this was peak time on a Friday night. Thank you all for helping us to celebrate an amazing 27th Anniversary! Now to the part you are waiting for, the food! First it's All You Can Eat, and the options, quality of the meats, and the portion sizes are amazing! They offered us everything from Pork Belly to Long Ribs, Spicy Calamari to Wagyu Beef. What amazing dining option this was. Everything was so tasty, and so fresh and high quality. This is a great place for a couple, it a couple dozen friends and family! I cannot recommend this location enough!! If you are looking for a great spot in Torrance, or any of the other locations, I would say Go For It!! Again, thank you God a Great Celebration! read more

Gen Korean BBQ House - Melon Soju - Korean Near Me - Torrance, California

Finally got some decent service this time around thanks to Sam and Mori. Food was good. We came on a Sunday night and since I joined the waitlist, we were seated right away. The floors weren't slippery on our way to the table, which is a plus for me. A great selection of meats and you have the option of upgrading to premium meats but we stuck to the regular menu. Thank you for improving my experience here. read more

Absolutely dirty, disgusting environment. Wife and I had not been back to this location in years but were craving KBBQ so we stopped by for lunch. Was sat down at a dirty table with food bits and grease around the table from the last patrons. Then they provide discolored rice paper wrap that looked like it was either really old or left out for a really long time. The worst part: the serving utensils they plopped on our table -- the scissors had a nasty fur ball and hair clenched at tip (see photo). My wife and I didn't hesitate -- we just walked out without taking a single bite. We knew this just wasn't the same quality of Gen's that we've come to expect and still get from other locations like SGV. Be careful folks. If this is how they maintain their utensils who knows how badly they handle their food. P.S. There seems to be a lot of fake 5-star reviews on their page from Yelp users with a history of just one review. Will be reporting this to Yelp. read more

Gen Korean BBQ House - Nasty!! - Korean Near Me - Torrance, California

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I been to a couple gens and this one was probably one of the better ones. All fresh and quality meats and veg. I loved the mango tango dessert it was a warm crunchy wonton with sticky rice and a mango sauce. It was VERY packed but our waiter was trying his best. They had to Put in our orders a couple times for them to actually come. And then the grills would be either really low or too high. We kept having to ask for them to be adjusted. read more

Gen Korean BBQ House - Carne asada veggie - Korean Near Me - Torrance, California

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Gen KBBQ is hands down one of the best AYCE Korean BBQ spots around. The quality of the meats really stands out compared to other all-you-can-eat places, and everything comes out fresh and well-marinated. Service is quick and consistent, so you're not left waiting around between rounds. What really makes this place shine though are the sides. The banchan selection is solid and actually tastes like it's made with care, not just an afterthought. The variety keeps the whole meal balanced and makes it easy to keep going without getting bored. Only reason it's not a full 5 stars is that it can get pretty busy and a bit loud during peak hours, but overall it's definitely a go-to spot if you're craving AYCE KBBQ. read more

Kat and Sam were amazing. The service was top-notch. Usually don't leave reviews, but they well deserved it. Thank you guys.

During my first visit to this Gen location, I found the meats to be of high quality, with the Premium Steak standing out as my favorite. The Galbi was also notably flavorful. However, the Bulgogi and Brisket were just average. While the side dishes were satisfactory, I have experienced a wider variety at other Korean BBQ establishments, such as macaroni salad and Steamed Egg Pot, which I wish were available here. The sauces were standard and lacked strong flavor. The Cheese Kimchi Fried Rice was exceptional, ranking among the best I've had. Unfortunately, the Pineapple was less flavorful here compared to the Cerritos location, which was disappointing as I anticipated it to be a perfect end to my meal. The service is commendable, and the establishment maintains a high level of cleanliness. There is free parking everywhere since it is located in a huge shopping complex. The pricing is good, with children's prices being half of the adult rates. I will definitely return. read more

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Kim and aaron were great! super helpful and attentive and gave very knowledgeable info about the menu we picked! 10/10

Good kbbq for a good price with a good "club" atmosphere for seating. Lunch is a great deal!

This place is beautiful to look at but our server was hard to find. Our server was so distracted and asked for our order to start. We mentioned it was our first time and we were celebrating a birthday. He stated there is a price difference between regular dinner and premium. No problem. We asked about an item and he distractedly answered and then left the table. Staff brought water and sauces along with little dishes of things that we could never really get the answer of what they were. Finally we got a few items to grill. Party of 5. When we finally caught the attention of a staffer to get the server, he said, tell me what you want and we did and he came back with one item. The server returned and we each asked for another item and waited a long time before he returned. Good thing they had started us with a bowl of rice and salad to share. So basically, it's all you can eat but they take so long to acknowledge the table that we literally split 6 shrimp between us and some rice, salad, and 3 meats. We couldn't get napkins for a long time. We went to the restroom to wash our hands while waiting. I asked for the birthday girl to be acknowledged and was told he would try to get to that. Never happened. He brought the check and it was merged with someone else's check and by that time, we were thru. Smh. Definitely didn't stay 2 hours. We asked for ice cream and they looked at us like, really? Lol We got the ice cream and left. Too bad because we really looked forward to celebrating there but couldn't be more disappointed. read more

My parents wanted to go to Gen after having a good experience with friends at another location. This wasn't my first time, so I already knew what to expect For what you pay, Gen does offer a wide range of options, and when things run smoothly, I usually have no complaints. It's not the best KBBQ, but it's USUALLY decent enough for the price. Today, though, was not a good experience--and I don't blame the servers. This felt like a management issue caused by understaffing. We came for lunch and arrived shortly before noon. On a non‑holiday weekday, I expected it to be slow and for the servers to have an easy shift. It was absolutely not slow, it was packed on a Wednesday at 11AM. Only part of the dining area was open, and from what I could tell, two servers and one busser were handling everything. About 30 minutes in, someone else jumped in--maybe a shift lead or manager--but he didn't add much. He mostly talked and only occasionally brought out food. You might wonder how I noticed all this. They sat my aging parents (who arrived 10 minutes before me) at a high‑top because they said those were the only non‑booth tables. My mom has trouble walking, so booths are hard for her--but from this uncomfortably tall table, we could clearly see two half‑bench, half‑chair tables that would've worked fine. One was even empty when we arrived. To make it worse, they put my parents on booster seats meant for kids, and our knees were basically touching the counter. Only later did someone mention there were shorter stools available. Why not tell us that upfront--or better yet, set out adult‑height stools instead of the super‑tall kid boosters? You made my parents climb into those seats, and now you want them to climb down and go hunt for a different stool themselves? This would normally be basic service, but the only person who mentioned the stools did so in passing while practically sprinting between tables. As I said, they were clearly understaffed for a busy lunch. When we finally got our order taken, the waiter lit the grill--but by the time the food arrived, it had already gone out. We sat there for a few minutes trying to flag someone down, and when we did, he told us we'd have to wait for the OTHER waiter because he didn't have a lighter. Why don't all your waiters have lighters? lol. Meanwhile, we'd been sitting there breathing in gas for who knows how long. The other waiter eventually comes over, lights the grill, and rushes off. We start putting meat on, except the grill is uneven and keeps spinning in the recess. I try lifting it, resetting it--nothing. I even tap it with the tongs--still nothing. So we take the meat off and wait AGAIN to flag someone down. When a waiter finally comes over, I point out the issue, tap the grill with my tongs, and of course it finally drops into place. Just my luck. Sigh. If the grill had been properly set, we wouldn't have lost another five minutes. And sure, five minutes isn't the end of the world, but this was the 4th five‑minute delay: the stools, getting our order taken, waiting for the grill to be relit, and then fixing the grill itself. Add it up and that's at least 20 extra minutes--not even counting the usual wait for food. As the meal went on, we never got refills on sides or water, and we didn't even get to order more meat beyond our initial four plates because it was nearly impossible to flag anyone down. When we DID ASK, the extra meat never arrived. They stopped by once to change the grill after we finished two plates, but then the grill went out again and we had to wait yet again. When the waiter came back to relight it, the grill got stuck in the ring, so he waved someone over to replace both pieces and rushed off. We asked for more food when he returned--he acknowledged it, but nothing ever came. I don't think my parents were full, but they were either done or had lost their appetite. They didn't complain because they felt bad for how overwhelmed the staff was. I felt the same way in the moment, but looking back, it really wasn't good service. It definitely felt like other tables were prioritized over us--maybe because my parents were so patient and accommodating. Who knows. As I said at the beginning, the food is decent enough for the price but if you DONT GET FOOD BECAUSE SERVERS ARE TOO BUSY OR FORGET, then you really aren't getting any value regardless of price or quality. While I'm giving this visit 1 star, their service and food are normally a solid 3 or 4--when they actually take your order, bring the food, and set up the grill correctly. I honestly wonder if the service would've been different had I come with friends instead of my parents. Larger parties and tables with small kids definitely got more attention. I was originally going to give 2 stars, but as I recapped the whole meal, it hit me just how poor the service really was. And the only reason we didn't speak up more was because my parents were so patient. read more

Quality of meat was good however where I was seated wasn't tidy. There were cob webs and a dead spider in the window seal near me. The service was alright. read more

We intended to eat at nearby Gyu Kaku, but the wait was too long. First we were seated at a booth where there literally was a puddle under the table from apparent mopping so we were able to move to a bigger booth. The appetizer fish katsu was way overcooked with a hard exterior. There wasn't much variety to the banchan/sides. I kept ordering more kimchi and creamy potato salad. The japchae was plain and disappointing compared to other Korean restaurants. The beef bulgogi was good and the galbi had pretty good flavor but was a bit tough. The others ordered honey chicken, deep fried mandu/dumplings, Korean fried chicken, calamari steak, etc. Vanessa and George were very attentive and nice and checked on us frequently. Overall, the service was more memorable than the food. read more

This place is losing value the sides look old, the brisket is sloppy not how it used to be.. read more

Gen Korean BBQ House - Beef brisket - Korean Near Me - Torrance, California

The place is dirty service is terrible!! Gave us broken plates and the appetizers were cold read more

Gen Korean BBQ House - Korean Near Me - Torrance, California

Went to Gen to celebrate twins birthdays with 7 people. The food was pretty decent but the service was kind of slow. When you have a large party the food goes quickly once you receive the order and cook it, then you have to wait for a while to place your next orders. The restaurant air was saturated with grease, seems like they don't have much ventilation for all the grills that are being used. The floors were covered with grease and make it slippery. Overall it's a fun experience! read more

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Gave this place another chance because it's been months since my last visit... and honestly, I regret it. It's still absolutely horrible.The second you walk in, the whole restaurant smells like something is burning. Not a little like the entire place is filled with it. It's disgusting and already ruins your appetite before you even sit down.Then the service is just painfully slow. We waited about 30 minutes just to get basic side dishes. After that, we finally got our first plates of meat and it was beyond disappointing. The menu says "thinly sliced," but what we got were huge, tough chunks of meat that were barely chewable. Completely false advertising. Trying to get simple things like extra rice paper or more sides is another nightmare. You can't even ask without waiting forever or being ignored. It honestly feels like a joke.By the time the next plate came out, we were done. We cooked what we had and left because the whole experience was just a mess. And don't even get me started on the bathroom absolutely gross. Toilet paper all over the floor, empty dispensers, and only one soap dispenser actually working. No excuse for that.Overall, this place is just poorly run, dirty, and not worth your money at all. I won't be coming back again. read more

Came back today, 2/8/26 to celebrate my birthday month. To our surprise, it wasn't busy on a Sunday lunch time. The normal wait during Saturday and Sunday is always at least 30-90 minutes. Then we realized it's Super Bowl Sunday. If you're like us who doesn't like to wait to get seated, come during these times. Service as always was top notch by Aris. Always friendly, quick to get anything we request for, patient and always a good experience when we are seated in Aris' area. We love the honey soy beef belly, kalbi, honey chicken, japchae, mandu, bulgogi fries which is new and delicious! Must try new item. Gens is always a favorite place to celebrate our family's birthdays and any major events. They always satisfy and never disappoint! Also, glad they added peanuts warning on the sweet pancake. They always play good songs too! read more

Gen Korean BBQ House - Gens menu as of 2/19/24 - Hotteok, Korean sweet pancake (no allergy notice or list of ingredients). BEWARE! - Korean Near Me - Torrance, California

Had the best time due to customer service! Our server Mori was phenomenal! Will definitely be coming back! So sweet. And the food was delicious. Great atmosphere. read more

We should have ran when we noticed no Asian people in here. This place is dark, dirty, and under-ventilated. Service is mediocre. Had to flag down multiple people to finally get an order in. The meat quality is awful. The thin sliced ribeye turned to mush while cooking vs actually crisping up. Galbi is mostly fat. The soup is some watery tofu chunk thing with some chopped up vegetables. If you must have AYCE KBBQ, make the drive to Koreatown. read more

Been coming here for years! Same service, same great tasting kbbq all you can eat! Nothing on the menu has changed. It's been around for years and people in the Southbay area love coming here, as can as I can see since they're always packed and always a wait. They do not tae reservations, it's a first come first served basis. It moves fast though... My son love this place so much he knows everything on the menu. Will recommend if you want an elevated all you can eat KBBQ read more

We were craving Korean bbq and we always see Gen having a big line so we decided to give this place a try! We get inside and we were kind of shocked how big the restaurant was! But we felt the floors being sticky and we didn't get a clean vibe.. we sat down and started ordering right away. We ordered variety of meats throughout the night along with appetizers and we were not impressed. The only meat we thought was decent was their thinly sliced brisket. We didn't like any of the side orders we got and didn't like their sweet cinnamon pancake for dessert. Honestly if youre looking for value over quantity it's a pretty good deal. But if you want better meat quality, go somewhere else read more

Gen Korean BBQ House - Korean Near Me - Torrance, California

Been to Tustin and Westminster, but can without a doubt say THIS LOCATION is the worst overall. Being a chain, the food is similar and NOT my favorite when it comes to KBBQ, however, the service here is HORRIBLE!! First off, the waiter brings us two orders of meat without tongs, so we had to wait to flag him down before we could even start cooking!!! Looks like the wait staff is plentiful, however, they are extremely UNORGANIZED and there is also lack of proper communication with the kitchen even though it seems like they are entering your order on the computer. We ordered shrimp, specifically WITHOUT heads... which never came, so I reminded our waiter, Jesus, who had disappeared for "awhile". Another waiter told us he was busy with 4 tables. Um, okay... Finally a waitress brought us two plates of shrimp WITH HEADS. Also, the shrimp was NOT cleaned (see photo) ...so I lost my appetite for it. Had to ask multiple times for extra napkins and water. The waiters seem to not bus dishes or be able to refill our drinks, so dirty dishes start piling up. Two guys passed by with a cart bussing dirty dishes, but neglected to grab ours, without me asking if he would please clear the dirty dishes. There were six of us, so one round of banchan didn't last long. I asked for another round of banchan. Jesus, the waiter even suggested he ask for a double order since there were six of us. Never came. Potato salad resembled mashed potatoes with two corn kernels in it. Yes, two, as if they were strategically placed on the potato salad. We had to ask more than once for almost everything we ordered. I had to finally just go wash my hands due to lack of napkins. The floor was greasy, to the point I didn't feel safe. Got to the restroom and decided to wipe off the bottom of my shoes. Come to find out there was NO SOAP DISPENSER in the restroom (see video) Kim chi fried rice was one of the first items we ordered, but it came when we were ready to order dessert. Wasn't my idea to come here AND I'll NEVER come back to this location! There are MANY other KBBQ restaurants that have much higher standards. read more

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Love the service, it's fast and efficient The food is always great It's fast paced but atleast you get good service and they change the grills out quickly so you can keep cooking read more

Came on New Years Eve. Wait time was not that bad. But service was far too slow. The server came to check on us very few times and there was no other way to order dishes except through the server. Also no one came to collect empty plates. The pricing though is pretty good considering AYCE barbecue places however the meat quality was not that amazing but still good. The ambiance is busy with lots of people even before the dinner hour. I would come again just hope that the service improves. read more

Manager Brian has an excellent customer services on point. I respectfully remember to recognize one of Managers not sure if he still there but he also have good customer satisfactory service skills. Thank you for letting us share our thoughts for Gen kbbq. read more

The quality of the food has gone done. No flavor and no taste. Leaving sides on the tables waiting for guests is gross and very unsanitary. You do not get what you pay for. I would rather spend that money at a restaurant that is not skipping on quality. This restaurant is also a giant gimmick with their extra product for sale and need for more money. The service however is great and they deserve better for their guests as well. It is not theor fault this place is slowly sinking. I would recommend skipping and going to another Koreqn BBQ. read more

Great food but I was concerned with lack of cleanliness and decent ventilation. This was my friend's and my first time here. We walked into a very smoky room. We thought maybe it was temporary but the restaurant was constantly smoky. So smoky that both my friend and I coughed from the irritation. I have been to similar restaurants with grills at the table but never experienced this before. I can only imagine what this does to their employees being exposed to this for long periods of time. Also, the floors weren't clean and neither were the menus. The short ribs, garlic chicken and other items were delicious. read more

Gen Korean BBQ House - This was the menu right after they brought it to the table. - Korean Near Me - Torrance, California

Service was great, quality of meats and availability was wonderful. Great dining experience. Definitely recommend Gens Korean Bbq

Amazing. We got a bad grill and Sam kept working on it until it worked for us. Sam was not our server but he stayed on top of us. He was literally running around accomplishing everything. Food was amazing as always. Gen KBbq is great but Sam made it incredible ! read more

Gen Korean BBQ House - Diet Coke - Korean Near Me - Torrance, California