If you're looking for a great dining experience, Gen BBQ absolutely delivers. The food was excellent--fresh, flavorful, and exactly what you'd hope for from a Korean BBQ spot--but what really stood out was the service. The hotteok is a must have! Logan took care of us and did an outstanding job. Attentive without being overbearing, quick with refills, and made sure we had everything we needed the entire time. That level of service honestly elevated the whole experience. On top of that, the atmosphere is fun and energetic, making it a great place to go with friends or family. Highly recommend Gen Korean BBQ--especially if you get Logan as your server. read more

RECAP/TLDR A few things to note about my/our experience. -Refused to give children and pregnant woman to-go waters after THEY messed up our order and had us waiting an hour to fix it -Before even verifying, argued with me about not ordering food that I clearly ordered that was easily verified with a quick look at the receipt... -asked for napkins for 4 people and received 2 napkins. -no soap in restroom- disgusting. -$8 Green Milk tea tasted like plain milk. The moment we walked in we were not greeted by anyone at the host stand, but there was a few staff (I assumed) congregated at the bar. They weren't even crowded, maybe 3 tables in the whole restaurant at 2pm on a Sunday. When I was finally greeted, I let them know I was here to pickup a to-go order. I immediately could see that our whole order wasn't there, since I am the one that placed the order, but the young gentleman told me that it was everything in the order that he had gotten. I showed him my receipt and pointed out what was missing. He then said to give them 15 minutes to prepare. Okay no problem. I waited 20 minutes and sent my daughter in to ask for some water and napkins, but she returned to say it's not ready, they don't give water to-go and they gave her two napkins. I'm like what??? come again? Yes,I heard correctly, so I go back inside, again, have to go to the bar because there's nobody at the host stand. I am repeatedly told that they indeed don't give water for to-go orders. I'm visibly pregnant and have wasted over an hour at this place and they cannot even give the courtesy to give us water for all the back and forth we had to deal with. The manager or whoever it was that finally came to speak with me, finally agreed to give me water, but by then I was done. I walked out of that place knowing that I will never be back again. To the owner, I looked at reviews after leaving here, and my review is not the only one with the exact same complaints. FIX IT, please. I understand hiring younger staff can be a challenge, but it's your job to train them in appropriate customer service. I will never forget being super pregnant and thirsty and being refused water after waiting an hour for my food and being rationed on napkins only after being given zero. I won't even comment on the food because I may be biased at this point, but I know for a fact that the tea I ordered was not worth $8 when I could have poured my own glass of bland, plain milk at home. read more

Gen Korean BBQ House - 2 napkins for 4 people to share...guess they're rationing napkins and water. - Korean Near Me - Waco, Texas

See all

The food was great. Our server was super nice, but we needed a little more guidance since it was our first time and we felt we needed a little more than he gave us. The music was great. read more

Had an amazing time at Gen Korean BBQ in Waco. My server Javi was amazing. He was kind and quick. Javi showed great customer service. We will be back for Javi!!! read more

Waco finally has a Korean barbecue place! Very extensive menu. If you come on Saturday then it is an all day dinner menu. We really loved the thinly sliced briskets. They honey chicken was much better than the garlic chicken. Definitely come here with people you want to hang with and come with an appetite ! Servers quick and accurate. If you don't know what to do or get, just ask them and they will help you. read more

See all

It's great. Have been waiting for KBBQ in Waco for years and this place absolutely delivers across the board. To go order we had was great also. We have been 4 times since open (1 to go) and can honestly say we will probably go weekly for the foreseeable future. Trust me on this. Order: Spicy Pork Bulgogi, Honey Soy Beef Belly, Beef Short Rib, Wine Pork Belly, and Corn Cheese. read more

Gen Korean BBQ House - Honey Soy Beef Belly - Korean Near Me - Waco, Texas

Went here and was told that we weren't allowed to take our leftovers home... that is pure BS!!! This needs to change ASAP, how the hell you gone force someone to eat all their food. Let alone it's OUR money goin into this, we should be able to leave out with it. Will definitely never be back unless ts change!! read more

Absolutely loved this spot! Our server, Logan , was awesome! The food was great and fun!

Each selection we chose was very delicious, all you can eat for two hours is pretty good it will for sure take more trips to taste everything on the menu! read more

See all

The best Korean food!!!! gamsahabnida for bring my experience to life here in the USA.. read more

Gen Korean BBQ House - Korean Near Me - Waco, Texas

Togo Order by Alex. Order placed over the phone. AMAZING customer service. What i wanted to order was not necessarily on the menu. Alex placed me on hold- and found out for me and made it happen. He repeated my order after each detail. And even gave me options if I needed adjustments when I pick up. I didn't get to thank him at pick up! So I hope this makes it to him. Great job Alex! Food for this order: 10/10 Recommend portion: 10/10 recommend Service: 100/10- Thanks again Alex! read more

Gen Korean BBQ House - Glass noodles, double bulgogi beef plate - Korean Near Me - Waco, Texas

It started out bad and didn't improve. Went on a Sunday before dinner rush, and there were 2 or 3 tables occupied, pretty slow, one couple walked in second's prior, a person greeted them and said he would be right back, about 5 minutes later he comes back while wrapping an apron around his waist. They were seated then us. We were a group of 4 and we were given one menu; it took 10 minute and 3 people before we were given 2 additional menus. I am vegan, I asked what the vegan options were and one person said he would get me the nutritional menu, I never got one. I had rice. I did inquire about the tofu soup but was informed it had shellfish in it. Service was bad, know what you serve, maybe training was skipped? read more

The food was amazing but what peaked my interest most was the radish cleaner. The radish cleaner is used to remove the grime off the plate and make it so we could use it again without replacing . The service was great with regular checking and often water refills . The ambiance was excellent and I tried the gens in Carrollton I can for sure say I never seen this before a radish cleaner, corn cheese and amazing meat. I can for sure say that the one in Waco is better than the one in Carrollton. read more

Gen Korean BBQ House - Spicy bulgogi - Korean Near Me - Waco, Texas

See all

So happy they're here!!! We came on a Friday night so it was very busy, had a little bit of a wait to be seated but that was expected. Food was great. Exactly what I remember from living in SoCal, if not better. Portions were perfect. Banchan was kind of lacking. No fishcake. No rice paper which I was really bummed about. Wish they had more vegetable options. A few of our sides/appetizers never made it out and our drinks took 15-20 minutes to arrive (water and one drink from the bar) The vent hoods did not appear to be working. Smoke was blowing on our faces the whole time. The app that they use to check your place in line doesn't work. The restaurant is not listed in Minitable. Our server Dylan was great and I appreciate being able to swipe my card at the table. We will be back for sure, but definitely when the crowd dies down. read more

I went when they first opened at it was delicious and the meat on the premium menu felt high quality. Now, the premium meat looks like you took a potato peeler to a cheap steak. It looks nothing like the picture and tastes awful. Thin, low marbeling, slimy, and absolutely disgusting. I mentioned the stark difference to my waiter who chalked it up as them organizing the meat differently. This is obviously not what is in the picture nor close to the quality it was when it opened. Also the service was incredibly slow where I often waiting ten or more minutes with no food while waiting for my waiter to be seen. 0 stars. Not coming back. read more

Gen Korean BBQ House - Korean Near Me - Waco, Texas

See all

Went during the soft opening while everyone was still learning. Food is good. Most Korean BBQ places I have been to in the past have had smaller portions which were easier to cook at the table. Here the portions are very large. Pricing is decent. Taste is great. Staff still learning. read more

The food was really good and so was the service, the drinks weren't great. Got an espresso martini that tasted horrible. read more

See all

Went for my birthday this year it was a good time would love to be able to order things off the iPad but the vibes were great

Food was fantastic and the service was excellent. Tuan took great care of us, made excellent suggestions, showed us how to cook the food on the grill and was very attentive. An amazing experience and we will for sure be back. 10/10 recommend!! read more

Gen Korean BBQ House - Korean Near Me - Waco, Texas

See all

Food was delicious. Atmosphere on point. They were very attentive and changed the grill frequently. Not an everyday spot but great when you wanna spend the $$$ read more

Took the kids out to Main Event Entertainment which so happens to be right next to Gen Korean BBQ House. We've heard a lot about this place from our friends in Dallas but never got to try it. Well me and the kids were hungry so we decided to give it a try. OMG! my kids were half off?!! ages 5-10 get to eat half off!! My server was really attentive, James did an amazing job taking care of me and my family. Never had to ask for anything because he brought it to me!! Food is great, the drinks are better. 10/10 would recommend the PREMIUM MENU!!! SOO GOOD!!! Thank you James and Gen Korean BBQ House!!! You've created a long time customer. read more

Gen Korean BBQ House - food - Korean Near Me - Waco, Texas

See all

Come hungry as you won't be disappointed with the amount to choose from. Those with food allergies be advised they do have a list with each item that is okay and not okay for each type of allergy. They also have a vegetarian option. The only negative is the social aspect if you're a large party. Was there in a party of 10 - we were broken up into 3 tables in a row. We could have gone to dinner without the people at the other end. There was no ability to talk with each other and speed of service was different. read more

We arrived on a Tuesday right after they opened. The set up is refreshing and interesting. The server was attentive, informative, and excellent. The food was good, fulfilling, fresh, satisfying. We were seated right away. We left full, satisfied and happy. read more

The all that you can eat is too much food therefore, I have to use take out. I took the order straight home. The food was stone cold when I opened the box. The chicken was not what I was looking for. CBS Sunday Morning had Korean fried chicken as tasty and popular. Gen's chicken was no better than fast food nuggets with little sauce. Hopefully i can find a better restaurant for Korean food. read more

Food is good. The only issue with this place is you have to cook your own food and it takes a while for the servers to bring the meat around. You also can only order a certain amount at once... but it's an all in one price so that's alright. I guess it's a hit or miss place but this wasn't for me. read more

Super fun! I wouldn't do it regularly but maybe one or twice a year! Wouldn't recommend getting the chicken. Service was good! Ambiance was very nice! read more

We're from California so we we're super excited that Gen kbbq came to Waco! Jimmy and Long were amazing at providing hospitality and ensuring that our visit was amazing! Will definitely be coming back periodically! read more

Great tasting food, we didn't know that we would be cooking the meat and shrimp on the table grill. Waitress was great to lead us through the table cooking experience. I did not understand how we were there at 11:30 am and they were not serving lunch menu but the supper more expensive was available. Will go back in the future and ask ahead of time if they are serving lunch? read more

Very good. Don't be intimidated. It's priced per person, order all you want. Up to 4 meats at a time and cook them at your leisure. Highly recommend for a slow paced date night or couples night designed for conversation. Very fun night and great flavors. read more

GEN KBBQ in Waco is still new, so please take any criticism with a grain of salt as they are still learning. We waited about a month and a half to finally try it. There are definitely some kinks they need to work out, but overall, it's a great restaurant. After we were seated, it took about 10-15 minutes for our server to come to the table. We did come on a Friday night, and they were busy, but not on a waiting list busy. Once our server arrived, she was nice and professional. One thing I will say is that most KBBQ places give you small portions of meat, but here they do not. We went in with that mindset and ordered a few different options, thinking we would order more. We were amazed by the portion sizes; after our initial order, we were full and couldn't order more, even though we had planned to. The fully cooked items on the menu were just okay (i.e., the KFC was bland), and the same was true for some of the seasoned meats. However, others were amazing--looking at you, garlic chicken and beef bulgogi! We also ordered a soju lemonade. It was basically lemon flavor essence; we would have been better off saving the $3 and just getting the soju bottle itself. I do not mean any of this to be negative, but rather to highlight areas for improvement. We had a great time; the food was fantastic, and the ambiance was modern and sleek. If you've never been to a KBBQ place, just know that you cook most of the items yourself at the table. This can be a new concept, especially for Waco, but it's part of the experience. Also, if you have low-light vision issues, you may have trouble in the evening due to the dim lighting. But all in all, the prices are reasonable and the food is amazing. After all, they are still new, so be patient as they work out the kinks and improve. We will definitely come back. read more

Been to the pflugerville location which I loved and this store reminded me of that one very much so, excellent service, meat quality is great. always love the premium. read more

We visited the newest Gen Korean BBQ House in Waco on a Wednesday around 3 PM. The restaurant was far from busy--only about 5 or 6 other tables were occupied--but the service was painfully slow and completely disorganized. We waited a long time just to be acknowledged, then even longer to get our server. He was clearly new and untrained, which might be understandable if there was some guidance or support from management--but there wasn't. Ordering new meats took 20+ minutes each time, and we had to repeatedly ask about them. At one point, our server actually took our refill order to another table before dropping ours off. Throughout the meal, we had to flag someone down every time we needed basic things like drinks, napkins, or clean utensils. When our server clocked out, he said someone else would take over. No one did--for 20 minutes. We had to chase someone down just to keep the experience going. On top of the poor service, the floors were filthy and the bathrooms weren't any better. For a brand with such a strong reputation, this location was a huge letdown. The whole experience left a bad taste in our mouths, and not because of the food. read more

Took roughly 40 minutes to be seated which is what we were told when arriving. Mekhi was our server and was really attentive and informative. The food was amazing! Highly recommend premium steak it was delicious. read more

gi is a great server the food was amazing the premium is a must try i will be going back

good beef. five dollars for unfinished food????? what about the babies????? good drink