Amazing experience!! Muhammad was so fast with getting me approved he made my car buying experience so easy i love my car he definitely keeps his word! read more

Had a deal and approved for a mini van was told to be there at a certain time to sign everything and make sure we had our insurance. We were driving down to Sacramento from Redding. Last min they said we weren't approved because the lender said it was too many miles and tried to get us to look at a different vehicle that was literally the same amount in cost and only a 500 mile difference which made no sense. Then the story just kept changing. Worst experience . Just didn't seem to care that they messed with our life , not to mention I had already purchased the insurance like we were told. Seems like a shady place to buy from after reading the reviews so count that as a blessing it didn't work out. Just lies from this place it seems like . read more

Nice cars, good miles to price ratio, good people! Family business. Mohammed is the owner.

ive gotten two cars here both where trash please dont come, got a car had gave me the run around for 3 months ,next car cadillac converter problems in 5 months read more

My son bought a Kia Sorrento from this dealership in January we have had the kia for less than 6 months. Due to the Dealership not service the recalls this Kia was sold to my son by this dealership, in which the engine caught on fire in less than 6 months. I took it to the Kia dealership, and they told me it had 4 safety recalls and a engine replacement recall. I reached out to this dealership to try to make it right twice, and he didn't return my calls. I will be contacting the Better Business Bearu to report this. SO BASICALLY, HE WANTS MY SON TO PAY 20K FOR A KIA THAT ENGINE WENT OUT AFTER 6 MONTHS. Due to the negligence of this dealership read more

They are very professional and easy to work with I recommend this business !! Very reliable !!

Set up an appointment to look at car for sale, I was told the car was no longer for sale, as it suddenly had a bad alternator and bad carburetor, I know for a fact the car didn't come with a carburetor. I said I would buy it as is, but he kept trying to sell me a more expensive car. I refused to purchase a car out of my budget read more

We tried to buy a car from this company and they kept telling us the car was on 13 of the 15 points it needs to pass smog, whatever that means. We did put a deposit down but they gave it back thank you for that. read more

Update car overheated less then a year of having it and now my head gasket is blown trade in value is worth nothing I was told and now I have no working vehicle after I was ensured the vehicle was fine even when I tested things with a mechanic my life is literally over. read more

I bought a Suburu from Mohamed after looking at 20+ different cars. Came in thinking that I'd be welcomed with the typical "used car salesman" persona but Mohamed was very honest, helpful and quick to respond. His dad was also in the office when we were making the sale and I was very surprised at how pleasant the experience was. I know I wasn't the most pleasant person to work with when negotiating but Mohamed was calm, friendly and ready to make it work. I recommend this dealership. Pro Tip: Remember to ask for the second key if you're buying it used. I almost missed this. read more

This man has no honor. He is your typical used car salesman. i had spent the afternoon going through the credit process and was approved. We had negotiated a price and payment and he shook my hand to seal the deal. I returned 5 business hours later with everything he asked for, documents and down payment and he sold the vehicle to someone else. My credit took 11 hits from him and when I approached him to talk about this he locked the door on me and ingnored me. Scumbag ARAB has no honor. read more

This is BY FAR the best dealership I've ever been in. I've gone to Nissan and Toyota dealerships and nowhere have I found someone with this much intellect and help. Muhammad is the best financer in town! Not to talk down on any of the bad reviews, but there's no reason he shouldn't have Five stars all the way around. People just like to take their problems and throw them on to someone else. If it wasn't for Muhammad's help, I don't know where I'd be. UPDATE: After a year and a half I must say, I FEEL PLAYED. I've had to get everything fixed on this car! Recently, I had to get a new key programmed, & it turns out he never gave me the correct key! This entire time. Every time I go through my car I find something else wrong with it. I had to put so much money into my car I really regret buying it from here! I feel so played. DO NOT BUY YOUR CAR HERE read more

Came in here to buy a vehicle and thought it was a good deal because low miles and it was clean. Took it on a test drive and smoke was coming out of the hood. The owner tried to make a quick finesse and said it was engine cleaner. Second day we came to pick up the car and he hid in his office when we went to go address the issue. Would not recommend to anyone. Straight up selling broken cars. read more

Lied to me about working Ac. Just tell the truth guy? Spare tire turned out to be flat. Radiator fans are busted. SAVE YOURSELF DO NOT BUY A CAR HERE. read more

My husband and I drove a long way to look at a car at this dealership. I called ahead to make sure the vehicle was still there before we left, and the gentleman on the phone said he would hold it for us even if someone came to look at it while we traveled. I appreciated that, though we still would have made the trip, since there were several similar vehicles we planned to look at while we were in the area. When we arrived, we were greeted kindly by Mohammad. We told him what car we were interested in and he immediately went to get the keys. He answered all of our questions and was honest with me when I asked about what inspections they did on the cars when they acquired them. He told us the vehicle would need an oil change if we bought it. He didn't "hover" while we examined the car, but was available. When we returned from the test drive, he gave us time to discuss things without pressuring us or acting impatient. We decided to crunch numbers. We had an exact figure that we did not want to exceed and Mohammad made it work. We happily purchased the car. The paperwork process was simple enough and did not take overlong. Conversation with both Mohammad and Jim was pleasant and, despite another woman's impression, there was absolutely no overt or subtle sexism. I think some folks are too eager to cry "ism's" when they don't like someone. We drove the new-to-us car home over 200 miles and it drove like a dream. So far we have been very pleased and would not hesitate to buy a car from General Auto Sales again. If we do have an issue, I will certainly update this review. Update 9-10-18 I didn't update when it happened, but there was a mix-up with our pink slip. We paid cash but received a registration that said a lien holder owned the pink slip. One call to Mohammad and the issue was fixed. We received the proper registration and the actual pink slip within a few weeks. The vehicle is still serving us well, with minimal repairs along the way, nothing unexpected in buying a used car. I would still return to this shop if they had a vehicle I was considering buying. read more

Mohammed was very helpful through the entire process of our purchase. There were many cars of interest on his lot. He took his time to talk to us about several of them. He held the car for us for 24 hours while we discussed the purchase. He was quick to respond to questions even via text. Melinda helped with the final paperwork and she was very thoughtful through the final process. He stayed flexible with his schedule. He has local shops he can recommend for any car needs in the future, repairs, tires, etc. Its great to have someone local that can help direct you to good honest shops for all your needs. We also got an extended warranty that took much of the concern out of buying a used car. When we're ready to buy more family autos... we know where to go! Oh and bad credit - no problem... that is the honest truth. read more

My husband traded in his old car and bought a new one here. The workers were very nice while we were looking/test driving. We found one we liked and started negotiating. We couldn't come to an agreement, so we left. A couple days later, my husband couldn't stop thinking about this car. So we went back and did a little more negotiating and we ended up buying. We are out of state residents (military), so we wanted to register the car in our home state. Muhammad told us we would have the title in 7-10 days. We waited a month and never got the title. We called multiple times and we never got a straight answer. Finally almost two months later, we are just now getting the title... and my husband's name is spelled wrong. Also, the title states that the fees were paid and the paperwork was filed over a month after we bought our car. So Muhammad lied when he said we would have it in 7 to 10 days, because he never even did the work. Now we have to pay extra fees in our home state because we weren't able to register it in the 45 day time frame. Thanks General Auto Sales, you really know how to keep a customer. Save yourself the headache and go somewhere else to buy a vehicle. read more

My Husband and I just bought a truck from muhammad. ..His Father and him were so welcoming!..They stayed late so we could drive the truck home that night..I would recommend the General when looking to buy a used car!!...after you drive it off the lot you can still call with any questions...They are there for you! Thank you, Muhammad Tina read more

I am so grateful to Mohammad for helping get into a vehicle that I love with payments that I could afford. The process was fast and the customer service was amazing. He stayed after hours to ensure I left with the vehicle same day. I totally recommend visiting general Auto Sales. Cars are sold as is but Mohammad offers affordable extended warranties and provides you with CARFAX reports. read more

Never buy a car from here!!!, the car will have problems one month later all they do is fix it for now until they sell it , bought a benz and month later found a problem and they hid the issue read more

RACIST WOMANIZING ESTABLISHMENT This review is not a reflection of the car itself. This is a review about my experience as a middle class working woman at this dealership. I was not financing a car and I am a white female. I want to go ahead and put all of this on the table so you understand the complete experience. The older man that showed us a 2005 Honda Civic was like any other sales person for the most part. Even though I introduced myself he never referred to me by my name or hardly talked to me directly. I was always referred to as "the wife". ( I am a person and I did give you my name) My husband and I make the same amount of money, I am educated and work at a law firm. We were purchasing this car together, but the sexism just kept coming. When we went on a test drive for some reason he decided it was appropriate to bring up his political views. he is a Trump supporter. Maybe he thought we would agree with his views because my husband and I are both white and middle class. Anyway not the case. I said I didn't want to talk about politics and was ignored but in the end I found out where my money would have gone if we would have purchased the car. It would have gone to a racist womanizing establishment. The kind of racism that thinks its okay to say " Trump is going to round them (minorities) up and ship'em out" I made it clear that those minorities he is referring to are my friends, my neighbors, my coworkers. Worst experience at a dealership I have ever had. My blood was boiling and I waited in the car while my husband went to talk to him before I had a chance to tell my husband there is no way I would be giving this guy our money no matter the price of the car. He came back and he agreed that even if they called us with a better price we will NOT be supporting this type of establishment. Let it be known, I am not just "his wife" I am a person. I am an intelligent person and I am not interested in joining you in your racist views. read more

Beware! If you are knowledgeable about what you are looking for and talking about then stay away. They buy cars from the auction, check the breaks and oil and slap a sticker price on the windshield that is non negotiable while knowing nothing about the cars previous history or what certain functions of the car do! While test driving the vehicle i quizzed him on what things do and his answer was, "honestly, i really don't know much about the vehicle." He didn't want to move on the price and claims all his cars come with a three month warranty that is included with every vehicle, yet two weeks after buying the car it starts randomly shutting off. I take it to him and he dodges the "three month warranty" and say's, " sorry, as is". He harassed me the next day because he forgot to ask me to bring in a paper for the paper work and continuously started texting my personal phone number about it. I called and told him i'm at work i will bring it by when i am on lunch and he says he needs it now and continuously texts me. VERY inappropriate. I'm not writing this to slander or keep him from business, because according to him "if i don't like the price he will find someone else to buy it". I'm trying to inform individuals of my experience and hope they will find a dealer who know's about their inventory, negotiates on the price and doesn't harass you on your personal time. read more

This was one of the best experiences I have had at a car dealership. I found about it online and called to follow up with the details and price of the keep I bought there. They weren't trying to push me into something I did not want. They really just wanted to make sure I was happy with my choice and worked with me on my down payment. They have really good financing for all types of credit. They have all types of cars and trucks, so you will be able to find a car of your choice. I have my keep for couple months now and its working absolutely fine. I drove to my cousin's house in another state without any troubles on my way. I would recommend general auto sales to everyone who is interested in buying solid product. read more

Went in yesterday to look at a 2010 Honda accord.. was lied to when jim told me this car has been in no accidents,does not know were these cars come from, does not know how many owners the car had been in the past, says there system is down so he cant get any info on the car for me typical car salesman liar rude when i ask questions ..might be a reason from stress Jim coughs up a lung and cant quit smoking cigarettes I mean lying all your life just to make quick buck has to take its toll on you especially all the people you SCAM selling 30 cars a day you tell me?(just cause i offer you a lower price)$10,000 Cash on the spot!! When I walk away this guy lights up a cigarette coughing his ass off this dude needs to see a doctor ! Anyways I go home interested in the car so I do a car fax to find out that this car has been in a accident with structural damage reported!!!! Was sold to them from a auction and was a leased car!! Hey Jim i guess this is why your selling it for $10990 and cant go any lower and you tell me the price is going up on Tuesday right for $11990 rather then $13000 OR $14000 from the competition??? you tell me i wont be able to find any other car cleaner then this??? YOUR RIGHT I RATHER PAY MORE FOR A CAR THAT WONT HAVE PROBLEMS WITH iN THE FUTURE!!!!!!!!! AT THE NO HAGGLE DEALERSHIP YOU SPEAK OF!!! THAT YOU SAY YOU ARE??? CAR MAX? DO NOT TRUST THESE TYPICAL CAREER BULL SHITTERS!!!!! read more

Either they knowingly sold us a car that needed repairs costing its paid value, or they don't check their stock before selling it. That is not good business when it comes to automotives. read more

I have to say after going to multiple dealerships I was tired and almost gave up I was so discouraged, then I stopped at General Auto Sales and they totally blew me away from the prices, service, and quality. This is not your regular Dealership where stays a Shady guy breathing down your neck. I have to thank Muhammad he explained everything so well and was always a phone call away and easy to get a hold of. Even after I bought the car he was there to service me with any issues thatI had. Truely the nicest people. They mean it when they say they take care of you before and after the sale! I would definitely recommend it to everyone. They are the best used cars' dealers in the town. You won't be disappointed." read more

BUYERS BEWARE!!! The owner Mohammed and his assistant Jim are your typical use salesmen people. I bought my 2011 Hyundai Elantra 3 months ago from their used dealership. Mohammed informed me that the car had an 3 month warranty and he would cover anything within that time frame that went wrong with the car. The first night as I'm driving home the tire pressure light came on. Not a big deal I will put air in the tires however once I did one week later the tire pressure light came back on meaning the car needs new tires on it! Which is a major expense! No I wasn't happy about that but that's something that I should have notice at the time of purchase and negotiated the price. I also got a flat a days later from those bad tires .Second, a month later my airbag light came on.That is a major safety hazard. 3rd, After taking the car to get a oil change the mechanic informed me that my brake lights has some malfunctions and that they did not come on. (Another safely hazard) May I also add the oil and the brakes on the car needs to be changed immediately. Something Jim and Mohamed should have done before selling me the car or at least let me know that the oil and the brakes on the car needed to be done. 4th, my car has navigation system in it. Which is a major reason why I bought the car. A little over a week ago the screen started blacking out. At this point I decided that I needed to go see Muhammad in person and let him know about the features on the car. Of course he was not in. Only Jim was there. He did not bother to even come outside and take a look at the features that I was explaining to him about. He immediately started to say "Well when did we sell you the car? & I don't think that's covered under warranty etc,etc,etc. He immediately trying to dodge the bullet of any responsibility on the car. His response was everything was working when it left here. He also stated that everything I was experiencing was electrical and no car dealership with warrant electrical problem. Now don't get me wrong I do understand that I bought a car from a used dealership but three months later after the fact I should not be experiencing electrical problems. I can no longer use my navigation in my car because my screen is black. My airbag light is still on and I was hoping to use my car to gain some extra money with Uber. However I cannot do such until I get the airbag light off. I managed to fix my own brake lights in the back which was an extra cost to me. And I'm now currently working on putting new brakes. I'm just very upset because I trusted them with my business and they just disregarded their 3 month warranty. They lied. Period Blank. I feel as if they could have taken a look at my car and see what they can do about it. Text instead of immediately disassociate their self with me and the car that they sold me. To me theses are red flags that they know they are selling bad cars. Byers also be aware that Muhammad will be there any given day of the week to sell you a car however when you go back he will be like a ghost in the night if you ever have an issue with your car and you will have to speak with Jim and he will acts stupid like he doesn't know anything. In addition I do have a tracker on my car .Muhammad had not informed me that if I chose to buy a car from his car dealership that I would have a Tracker placed in my car . I was only informed after all the paperwork has been done. Once I was already locked into the contract . Buyers please save yourself the trouble and buy your cars elsewhere! read more

My overall experience at this car lot was good. The only thing I was not happy about my my trade in value, however I do admit my car had multiple problems. Jim was an awesome salesman. read more

Purchased an 06 Mazda 3 for my daughter, was able to negotiate a little better price with Muhammad to keep in the budget I set for her first car. The car is pretty clean and like most used car lots came from auction. We were given a verbal (paperwork says as-is) about a 3 month warranty on the engine and transmission and have had the car for a few days now with no issues. The process/paperwork was painless and pretty quick once we sat down. read more

I have been doing business with Mohammad for about 5 years. He is always respectful and helpful and goes far out of his way to help his customers. I have recommended him to my friends and family and will continue to do so. read more