We had some electrical problem in our house a couple of days ago, and was inspected by an electrician who thought it was caused by the house electrical box. To replace the box would cause a couple thousand dollars. To get a second opinion, we called General SF and Yevgeny came out right away (8:30 at night). He suggested us to contact PG&E first to see if it's caused by their power line coming to the house. Yevgeny was right! PG&E did find a problem in their power box which resulted not enough power coming to our house. Thanks Yevgeny for your honesty and professionalism! read more

Yevgeny is great! BestBuy delivered a new stove to me today. The stove wouldn't push flush to the wall, because its recessed areas didn't match the orientation of the gas pipe. Yevgeny answered my call, asked me to send photos, took a lot of time on the phone to explain my options, and came by two hours later. Wow! There were a couple complications during the job (like, the BestBuy guys didn't correctly position the anti-tip bracket), and Yevgeny handled everything expertly. He was good-humored, informative, and charged exactly the reasonable price he had estimated at the start. I will definitely call him when I need help in the future! read more

A friend of mine helped me change the kitchen faucet and the garbage disposal. Unfortunately, they were not installed correctly, and I faced other problems later, where the water was leaking from underneath and the garbage disposal had a shortage. I called several contractors but they were not available. Luckily, I came across Genral SF on yelp. When I called, Yevgeny answered the phone and showed up at my house within 5-10 minutes. He immediately recognized both issues and fixed the problems. I was very grateful for Yevgeny's prompt response, professionalism, kindness, and honesty. In fact, I have kept his number in my phone and plan on calling him in the future if I need help with plumbing or electricity. read more

I'd like to thank Eugine for honest and professional approach handling my problem with water heater (gas pilot wouldn't stay lit). I left a message explaining problem, and Eugine called me back, leaving msg with possible problems (thermocouple is broken, etc) and possible price for fixing it. Unfortunately, Eugine wasn't available to come over the same day, so I had to call another company. The guy came, said that thermocouple needs to be replaced, fixed it, and charged within the range Eugine predicted. Good job, Eugine! Thanks! read more

We needed emergency late-night help when the power went out in our apartment unit. We tried flipping all the circuit breakers, to no avail. Something was really wrong. My pregnant wife and I were packing for a trip the following day, and having the power out really sucks: searching in the dark for candles & matches, fear of all the food spoiling in the fridge, and of course no WiFi. I started calling a handful of electricians at 9pm hoping for a real person to answer, and only Yevgeny at General SF did! Even though I was freaking out a little, he was friendly and calm, asking me questions and walking me through his attempt to diagnosis our problem. Nothing seemed to work, so he agreed to make a late-night house call to help us out! Yevgeny arrived after taking time to specially pack his car with the ALL the equipment he might need to help solve our problem. Within minutes of his arrival, he had figured out what our problem and solution was. He explained things very patiently to us both, and never gave any impression that he was trying to leave as soon as he could, even though it was so late at night. He's just a great problem-solver and an honestly good person. Next time I need help with a plumbing or electrical problem, I will jump to call Yevgeny first, and you should too. He'll make everything better! read more

I called Yevgeny earlier this month looking to have some electrical work done. Unfortunately, due to the electrical panel (Federal Pacific panel known to be faulty and recommended to be replaced by electricians) currently installed on the house, the project turned out costing more than I had planned for. Rather than try and convince me to proceed with the more expensive project, Yevgeny advised me to wait until I needed some major work done in the house before choosing to replace the electrical panel since it made more sense from a financial perspective. He also suggested a few alternative solutions in the meantime. I really appreciated the fact that he took the time to explain everything to me even though he knew he likely wasn't going to receive any business from my reason for calling and was just being genuinely helpful. read more

He's awesome. Really awesome. I never let people do plumbing/electrical work on my property because they never know what they're doing.... and overcharge... and I'm better off doing it myself.... and they are slow to get back to me. Yevgeny is awesome. 1. He was at my property with the parts within 1 hour from my *first* phone call. 2. He didn't give me a hard time about fixing stuff he didn't know was going to be there. 3. He was very honest. 4. He was extremely nice. I rarely recommend plumbers/contractors/electricians... but this guy is awesome. read more

Do not call this gentleman if you want to be judged for not having drawings. If you want an estimate he will take your information and never call you back. Its called an estimate my friend, a ball park figure based on your experience. First impression is everything in business learn it my friend and next time perhaps you will not get such a dissatisfied rating. Unprofessional! read more

My mom's previous water heater installation had gone bad 1 month after installation. The previous plumber could not fix it and asked me to call the 800 number water heater manufacturer to get a part replaced. In a panic I found General SF on Yelp and called Yevgeny. He tried to explain options to me over the and then said he could come after 6pm that same day. In just 5 min, Yevgeny found and fixed the problem! I was amazed! I'll highly recommend Yevgeny and glad I found such a reliable person to fix plumbing or electrical needs. read more

Thank you so much General SF! I called a few electricians regarding a blown kitchen fuse? General SF was the only one that answered and troubleshoot the issue over the phone to see if it is really a blown fuse. Through trouble shooting over the phone, we were able to do a reset. No blown fuse. Thank you so much General SF for your assistance. I'll surely reach out the next time. read more

It's been very dry winter in bay area, and one evening about 10 days ago I was so grateful that we were finally having some rain on my way back home. That, in fact, quickly turned into a problem for me, when I found a puddle in my bedroom by the water leak from one of the windows. It was already close to mid-night, so I put some towels underneath, and started calling around early next morning to get some help quickly. That's how I got contact with Yevgeny at around 7:30am. He was very thorough even during the initial call, asked right questions while dealing with my frustration and devastation, and came over in next a couple of hours with the tools and materials to mend the window leakage. As soon as he arrived, he spotted root cause of the problem quickly, and started sealing the windows, which was one of many other poor job done by the previous contractor to cut corners, while 'renovating'(=flipping) the house before I purchased it last year. So, long story short, I asked him to check out all other windows as well, and not surprisingly, what started from one window frame leak had led to discover that all other windows not sealed on the top edge. Basically, the previous contractor didn't seal the top edge of any windows because it is not visible from the eye level, and sealed all other sides, even where should be left open for water escape, which could've cause the flood if there was a heavy rain. Once spotted the amount of problems, Yevgeny made some calls to move his schedules around, so that he could fix all the windows correctly & quickly, as it was going to be rainy for next 3 days. He was very thorough & knowledgeable with extensive & broad experiences in fields, shared his findings & approaches honestly & clearly with me, and made sure I could feel comfortable with the problems & coming up with solutions, which could be quite overwhelming and frustrating for an inexperienced house owner. He stayed for the whole day until late to make sure everything is in order, cleaned out, and even offered me to come back to fix some other little things that I have going on around the house. I'm glad that I found a good, trustworthy contractor who I can see working together for next many years. Thanks again! read more

I just spoke with General SF and even though they haven't done any work for me, I will definitely hire them in the future. I called to ask about my complicated shower pan situation. All other contractors made it sound like such a huge deal and quoted me huge numbers for the job but General SF advised me to follow a route that is the most cost effective for me that is completely doable. I knew it wasn't that complicated and that I've been dealing with a few divas. Here's an honest contractor, this is how you get people to trust your business. read more

Two toilets were either not holding water or not flushing well, and Yevgeny was a huge help. He was fast and wanted to find the simplest, cheapest way to get things working. Any time I need a plumber or a contractor, he's the one I'll call. read more

This is the first yelp review I have ever written. I have now worked with Yevgeny 3 times from a straightforward faucet replacement, to a very complicated pump under our back deck that 2 other plumbers/electricians could not fix. He was patient and thorough. He has called twice during downpours since he fixed the backyard pump to make sure everything was OK (it was). He is very fair with his pricing, and even charged me close to nothing (at least for SF) when he fixed a switch in a very short time. Can't say enough good things about him. read more

I found General SF on Yelp. I started with wanted to open up the kitchen into the living rm. I called him for estimate and he came to see. He gave me an estimate on the spot with how he would do it and suggestions. Very honest from the start. Then i called another Yelp contractor and he came to see. No estimate but said he would email me his two architect/structural engineers. Did not get it at all and so I drew some drawings and got the permit from the city. I called back General SF and he came to start the work. Before Yevgeny started the work he told me again what he would be doing with the job and stated the payment terms. He also would put in excel the cost for labor and the cost for parts so that I know how much parts cost and what he used. That is great to see that he is not ripping me off. I really didn't know any good contractors. Previous I hired a chinese contractor and quality of work was not good at all. I'm chinese and I feel that why about chinese contractors. I wanted to test and see the quality of work he does before I have other things from him to work on. He does great work and does it like his own house. I've seen work done sloppy and he does not do that. Also the great thing is that he will explain to you how, what, and why he is doing it that way. "Built to last" is like his motto! I had him work on more like the electrical and plumbing for the kitchen. If you are looking for a guy that does almost every contractor's type of work, he seem to be able to do it. He is so great that he meets with the city inspectors during inspection and make sure all goes well. I'll will be using him for future remodels/work! Loving my kitchen remodel! read more

Yevgeny is outstanding. He went above and beyond expectations to make sure that I was happy. Honest and professional quality service. I had a clogged shower drain that he successfully remedied. He took the time to come to my home, late at night after I got off of work. His charges are exceeding reasonable. read more

Yevgeny replaced 2 kitchen ceiling light fixtures and a dimmer switch. He was really nice, completed the work in a timely fashion, and charged less than the fee he quoted, which was very reasonable. Highly recommended. read more

Yevgeny is the best contractor that I have worked with. He does excellent work, on time and on budget. He was very accommodating in working with my crazy schedule. I will definitely hire him again for future projects! read more

I am so glad I found a smart honest contractor who figured out what was wrong with my electrical outlet so quickly! The last electrician I had come look at it tested it but said he could not do anything because the garbage disposal was in the way. So he charged me $200 and it was still not working. I called General SF because they know how to remove a garbage disposal and would be able to access the electrical outlet. Yevgeny was able to get both outlets working in 15-20 minutes and he did not even need to remove the garbage disposal. I highly recommend him and thank him for doing such a great service!!! read more

I recently hired Yevgeny to take on a complete overhaul of a retail space in San Francisco. The project had a few 'surprises' due to the state of the building. However, Yevgeny took each one with a proactive attitude, giving various options and costs on how to proceed (all while dealing with my less enthused self). Furthermore, all the work completed was done the right way, without skipping corners. Everything from the faucet to the screws, he let me know what the best option was and why. Here's a list of the work completed: flooring, electrical, lighting, drywall, plumbing, framing, finishing. Lastly, he has awesome ringtones on his phone. read more

Yevgeny know his stuff! I had an electrical emergency yesterday and he came out the same day. He had to travel to three different stores to get the right part for my electrical box but didn't charge me for the extra time. He is a general contractor and when we do get ready to build downstairs, this is the man we will be calling. read more

I called Yevgeny on a rainy Sunday to figure out why our neighbor's garage had lost power; he came within 20 minutes, but due to the rain the work had to be postponed. On Monday he came again and found the problem (a wire had been accidentally cut by a contractor), so he repaired the electrical connections, placed a new connector box, and reinstalled the pipe housing; the whole set up is much better than the original. He then came to my home on Tuesday, fixed a light switch and replaced an outdoor electrical outlet. His work was excellent, he answered my questions, he was very pleasant, his rates are very reasonable, and he gave me good advice about a few other structural items in my home (stairs, fence, etc.). He has done excellent work for one of my family members; we all recommend him very highly and are so fortunate that he works on Sundays, and Monday to Friday. read more

May I start by saying that if it was possible to give 6 stars, I would. Yevgeny Dubinsky with General SF exceeded all expectations and without hesitation I give him the highest possible recommendation. He is the most honest, hard working, and detailed contractor that I have ever worked with, and his rates are incredibly reasonable considering the outstanding quality of work done. I have included a high amount of further detail below for anyone that would like to read more. Yevgeny did a closet/pantry expansion project for me that ended up going many weeks past the estimated original timeline through no fault of his own (many unexpected bumps, including a foundation issue that we discovered after work had begun). I ended up getting to know him very well and spoke with him in person almost every day during that period, often for 15-20 minutes or more - this included Sundays - and he is as hard of a worker as you will ever find. My experience in all that time was above and beyond, A+, and without exception he has been unbelievably detailed and thorough with not only the work itself, but also explaining how and why, in person, what the correct way to do something (whatever stage, or item, or challenge that problem presented). One word about phone communication with Yevgeny that I feel is important to note: He does have a slight accent and so occasionally over the phone it can be difficult to understand something he was explaining, and there was more than once that I slightly misunderstood him initially - however, when we connected in person, it made 100% sense when we were able to talk it out in person. There's no doubt that the fact that with his accent + english is not his first language can present occasional barriers to understanding each other clearly on the phone. The way he speaks can occasionally be confusing, especially when he is busy or has something else going on in the background. That said, he actually has a very good command of our language and is a very smart guy, so in ALL circumstances, our communications were excellent and very clear and well-understood in-person. So in sum, phone communication can occasionally be challenging with Yevgeny, but in-person is never a problem and in fact he always goes above & beyond to make sure the customer is 100% completely on board and clear with the next step(s). I have also found Yevgeny to be 100% honest and forthright and ALWAYS looking for ways the customer can save a bit of money while still keeping the integrity of the work and the materials at the highest level. Which I think is highly unusual and rare from most contractors. I have a feeling that very few contractors are this detailed and this honest and this good, and still have extremely reasonable prices, especially in the city. In summary, the final product at completion has 100% not only met but EXCEEDED my expectations in every regard, and that includes the revised price after all the extra work that was required. if you team up with Yevgeny I think you will really be happy with the results. Please feel free to contact me if you would like any further info. Best Regards - Aaron read more

Thanksgiving--one of the few days of the year you do not want to have a plumbing emergency--lucky me, I did... I left messages with five plumbers, and the last one suggested texting (which works much better with my spotty connectivity), and it was this last text that Yegevny responded to (the only one to do so); after asking questions about what I tried so far so he could assess the issue, he said he would try to find someone to come by. No one else was available so with a little internal struggle (understandably), he promised he would come out between 8p-9p. About three hours after he arrived, I could once again use any facility requiring water--won't go into details, but it was not pretty and definitely stressful. I'm both appreciative and grateful for Yegevny's responsiveness and integrity in helping me out with my emergency. He worked diligently to suss out the situation and the best way to fix it, including testing his work, and he was also extremely pleasant and patient in answering my questions despite my unfortunate interruption of his Thanksgiving time with his family. read more

Yevgeny is a first class operator. I came back from vacation to see water gushing down the walls. I called a few places and Yevgeny picked up after 2 rings. This guy does not mess about - and when you've got a plumbing emergency leaving a voicemail is pointless. He's smart and fast worker and identified all of the options available to me, including the quick fix and more expensive approaches. He's honest and has integrity, he really does care that you have zero reason to complain. He even honored a quote despite him having to install equipment he hadn't counted on. read more

When something goes haywire in your home, it can be surprisingly difficult sometimes to get a response from professionals to an email or phone call. So, I was surprised to get an actual phone call from an actual human in short order. Yevgeny is a storehouse of information. He was generous with time and expertise. His decades of experience enables him to troubleshoot quickly. Perhaps more rare, besides his expertise, he's also kind. read more

We were looking to get two toilets replaced in our house and I started Yelping all possible plumbers that could do the job. Came upon General SF's page and was hooked by all the amazing reviews, so I gave them a call. Yevgeny is probably the most honest, hard-working contractor/plumber/handyman I've ever worked with. We hit a few snags during the job (not at all Yevgeny's fault, but rather my store-bought materials that were damaged out of the box). Yevgeny took the time to come to my house late at night to work on the project, explained everything along the way and just made me feel very comfortable throughout the entire process. He never rushed, probably because he takes pride in his work and wants all of us to be 100% satisfied at the end. Our project took a few days to complete and I'm very pleased with the results. In fact we called Yevgeny back a few days later to clean out bathtub and sink drains that needed some immediate attention. He came out (once again extending his hours into the evening to make it comfortable for me) and did a fantastic job. I know who I'm calling for any future work around the house... read more

Yevgeny has been to our house twice; first he wore his plumber's hat, then we asked him to come back with his electrician hat on. Both times, he took less than an hour to knock out our problems, talk to us about our plumbing and wiring and then was off. He didn't even charge us the second time. He was super prompt, courteous and efficient. I asked him a ton of questions and he was helpful and explained everything fully. He's not only a super nice guy, but has a strong understanding of houses in the Sunset and San Francisco and their idiosyncrasies. We are planning a big remodel which will involve tons of electrical and plumbing work and I hope to work with Yevgeny throughout that process. I feel comfortable asking him his opinion on things that will have a major impact on the future of our home. Two huge thumbs up, nothing but good things to say! read more

Yevgeny did a great job at our place. He repaired the water valve / thermostat which was broken for weeks/months ! Other plumbers came by and could not fix the problem but after 2 checks Yevgeny replaced everything. Precise and clean job as we cannot see anything except the shower blending hot and cold perfectly now ! read more

Yevgeny is the best! I was impressed and very pleased with how quickly he was able to come out, inspect the job and give us a fair quote. He answers telephone calls himself and is terrific at follow up. He's friendly, helpful and, most of all, very patient in explaining exactly what work is needed, why it is needed and how long it will take to perform the work. Our first call to him was when a Recology truck pulled down the power connection between our house and PG&E. We're so pleased with him that we're going to have him make a variety of repairs to our Victorian. I recommend Yevgeny absolutely and without reservation. read more

Yevgeny is fantastic, I'm very glad we found him. Some highlights from our first experience: We had an electrical emergency (dangerous fluctuation from a damaged PG&E line, tripped breakers, fried outlets, smoke smells in the house). I called him at 8:45am and he showed up in less than an hour -- impressive. He diagnosed the problem quickly, and advised us on how to properly tell PG&E so they knew the nature and urgency of the situation. He found a couple other safety issues with our aging, questionably-wired house, and suggested a range of possible solutions **with the intention of helping us save money.** After PG&E replaced the line, he came back and repaired the blown GFI outlets - and produced one of the most detailed invoices I've ever seen, including photos of his work in progress and damaged or questionable fixtures. So for his responsiveness, thoroughness, being an advisor and advocate (rather than just a vendor), professionalism in general, and just being a really nice guy to deal with, we highly recommend General SF. read more

Yevgeny is a fantastic electrician and an even better person. He is extremely knowledgeable, detail oriented and takes the time to make sure his work is 100% satisfactory. I would highly recommend him to anyone. He is very reliable and goes the extra mile to make sure he does amazing work! read more

Yevgeni was an awesome guy, he was able to fix our toilet for $190 which Mr.Rooter quoted us $1100 ! Would highly recommend him to anyone else as well. He would be our go to plumber from now on for sure. read more

General SF is my go-to for anything gas line/plumbing! I've tried the guys you see from the big plumbing companies with the vans all over SF and they're hard to get a hold of and I'm realizing do a mediocre job. Yevgeny of General SF is crazy responsive and does the job right. This is the second time I've called him and he's great. He made time for me same-day, quickly identified the problem with my sink, went out of his way to go out at night to pick up some parts, called to see if he could come back same-night (!) and totally fixed the problem. Friendly and honest. He's also licensed as a GC which really shows when he explains the options for fixing problems. Price was beyond fair and he even let my 2 year old feel like he was involved in the repair! Can't say enough good things about Yevgeny! read more

Update: I hired Yevgeny again when our shower began to back up due to a deep clog. I tried augering it myself with no success, but Yevgeny was able to remove the clog quickly! He came by very soon after I called and was as helpful and professional as always. I look forward to hiring him again. read more

So disappointed that I'm actually writing a review. I use Yelp to find most services, but admittedly never write reviews myself. Recently, we were looking for a contractor for a couple of projects at our office, and the number of glowing reviews for General SF convinced us to contact them for a quote. I used their website submission form and didn't hear back from them for about a week. Then I called to follow up and the person who answered the phone told me he would take a look at the form I submitted on their website, and get back to me in 5 minutes. I never heard back from him. With the number of 5 star reviews, it is just disappointing to not even get a promised call back as a curtesy. read more

I would like to give Yevgeny 6 stars. He is such a super great person. Half of the kitchen's electrical outlet was not working, because I used microwave, coffee maker and electric kettle at a same time from same outlet. I thought fuse has burnt because the fuse could not turn on/off. When I called Yevgeny, he told me to send picture of fuse box and outlet that I used. After that, he returned my call and just taught me how to reset fuse by the phone. Then, my kitchen electrical outlet started working again! And he also suggested me that replacing outlet. Everything resolved by the phone. I had such a great experience with him & I'll definitely get back to him! read more

Yevgeny came by this weekend to install our new garbage disposal. I had initially considered doing it myself, but I'm glad I didn't. The job ended ended up being more complicated than I expected, but Yevgeny was quick and efficient and answered all my questions. A+ read more

Yevgeny really is the best. He is always willing to go out of his way to help. We find him trustworthy and we're always learning something new from him. He's our first call for any plumbing or electrical needs. read more

I'd highly recommend them, if you want to have a good service with a fair price and be happy at the end.