All the wax specialists and receptionists are wonderful! But I walked into my appointment and…read morenoticed a "refresh". I felt as if I was walking into a Halloween movie with tall walk in gravesites. Please change the brick back to white. This looks awful!

Go see Lola, she was quick and painless I was in and out,…read moreand will be back. Thank you Lola!

I'm hoping that by writing this review, I can spare somebody the trauma that I went through trying…read moreto heal my acne scars! In the beginning, I had SEVERE deep acne scars. It got so bad that I didn't even feel comfortable leaving my house. I have probably been to every establishment that offers these types of services in the Chicago suburbs. I didn't realize it was such a cut throat industry! I feel like I have been hustled to the extreme! I wish it didn't take me as long as it did to find this establishment. They prioritize results over sales. From the beginning, Rebecca was transparent and felt that it was very important that I understood everything that we were doing, and, why. I'm only half way through my micro needling package! (They offer great deals on packages) My skin looks SO MUCH better and I have hope, again. Thank you, Rebecca!!!!

Don't do your laser hair removal here after paying 4600$ they don't have lifetime laser guaranteed…read moreall the other places in the area after 10 sessions u get life time guaranteed laser removal, even if u came back after years, this place doesn't, I had hair still coming out since my session number 6 I started telling them the hair still thick and a lot of patches terry kept saying it's ok don't worry if needed we can give u extra sessions for 250$ each then she did one session and increased the temperature of the machine instead of using 7/8 setting she start using 9/10 terry herself did this session and the machine kept overheating and shutting down that's when I realized she's not using the proper temperature that my body needs, when I told her about it she said it's my fault because I booked full body treatments ( not her machine broken and can't handle the work) and after me doing 4 extra sessions and paying 250$ each , then I told her I can't keep paying and the hair still growing she started asking me to not shave and come over so she can see how bad my hair is which I did MANY TIMES but Everytime i come without shaving she's not at work or had a doctor appointment or busy( then Tessa took photos of my body and the hair to show her) , and decided we will be doing spot treatment for free until I get the result I wanted and paid for, but today she was very rude treating me like I am stealing from her and said we are done and she refused to keep talking to me and said she's busy walked away when I was talking to her, just don't believe the lie reviews when I first came her she asked me for 5star review before even I get my laser and I told her I will give u the review after I finish my treatment, don't come here for laser waste your money and time go to a place gives u contract and guaranteed lifetime hair gone if u needed more treatment, don't do my mistake and start with a full body just start with one area if u still going to use this place or any other place UPDATE : after me sharing this review terry cancelled my appointment without contacting me and when I start calling them they picked up after 10 phone calls and she said she cancelled it because of my review and hung up on my face, that's when I start calling again until they answered she threatened me with the police and if I want to get half my money I have to take down my review which I refused because it's what I've to go through wasted my money and one year getting laser treatment, plus she claims my photo is old when in fact she have more photos of the hair on my body after I finished my package and the extra 4 sessions that I paid 250$ for.

Jadabelle did a fantastic job with my corrective color!! 10/10 she reversed several years worth of…read moredark box dye in a single session and it came out better than any expected outcome- it's also undamaged and I couldn't be happier!!

Emily Rose is a wonderful stylist. She listens to what you want, then goes into detail about your…read moreoptions and the cost. She's very friendly, knowledgeable, and is a great conversationalist. You will not be disappointed. I've never once been disappointed with her work. She's only at the Orland Park location on 143rd St. Thanks Emily!!!! She you again soon.

Years ago my best friend and I experienced a massage here. It was incredible. The jobs we work do…read morenot allow us the time to commit to the benefits of a membership. I wish management would look into a punch card. We have been to other massage spas but they do not measure up to the consistent experience received at Hand & Stone. The ambiance is always perfect; relaxing music, soft lighting, aromatherapy and perfect pressure applied.

Elliot is GREAT masseuse!! I've been with her forever I…read morethink 2-3 yrs and she took care of all of my aches and especially my right knee pain and soreness or tightness She taught me isometric stretching. Love her sooo much Come and see her !!

They did a fantastic job on my deluxe pedicure! I was able to relax and enjoy the experience! I…read moredon't live nearby, but I would come back here.

Needed a pedicure and saw this place as I pulled into Whole Foods. Decided to walk in, and what a…read morefantastic experience. They were extremely professional, and I felt so pampered. Price point is good too.

I had the pleasure of going to this location for the very first time today and had Haley as my…read moreesthetician. She had an amazing personality and explained everything she was about to do. This was my very first time experiencing a V-Facial. I am hooked and will recommend it to any and everyone. If you haven't tried this place you really should.

I really enjoyed the procedure. The area is beautiful and the process was explained to me. They…read moreare sanitary and professional. This was a new experience for me and I will definitely be coming back!

Polite, efficient and professional. Never had threading done before. I love it. I also have…read morestarted doing waxing as well. I am Never disappointed. Highly recommend this establishment.

AMAZINGGGGGG job. the customer service is so good. ash is so creative and amazing at what she…read moredoes. i showed her 2 pictures and she did it identical to what I wanted.

This was my first time here. I came as a walk in and was seated right away. They did an excellent…read morejob. I got many compliments on my lashes and eyebrows. Thanks for sharing the good energy with me.

I walked about 2 hours before close. The place looked empty. When I entered the woman behind the…read morecounter just stared at me. I said, "Hello" and she just continued to stare. I asked if I could get my eyebrows threaded and tinted, and upper lip done. She then asked rudely if I had an appointment. I asked if I needed one? She said to have a seat but that she was finishing up with someone. I waited and listened to her be so nice to the woman in her chair. When she was fully done with the other woman, she said I could have a seat in the chair. She made sure to let me know it would be $27 for the services. I told her that was fine. She told me it would be better to wax my upper lip rather than thread, I told her that was fine. In the middle of our session another woman walked in. She said she was looking to get her chin, eyebrows, and upper lip threaded. She did not ask her if she had an appointment. She immediately sat her in the chair next to me and finished the woman before coming back to me. She provided no aloe or compress for my upper lip, and the worst part was my EYEBROWS!!! They were huge, unnatural looking, and completely too dark. I gasped when she held up the mirror. I told her I looked scary. She told me some people like them thick.... I told her that I like fullness, but this wasn't even the shape of my brows and again it was way too dark. She said fine and took some solution and attempted to make them thinner. She showed me and even though I was still displeased, I just wanted to get out of there. On the way to the register I asked her if I could pay with card. She rolled her eyes and said I could pay for the service, but I needed to tip her in cash. I said that was fine and I did tip her in cash. I wouldn't take my chances at this place. This woman's attitude was terrible and meanwhile I'm googling how to lighten my brows. Don't waste your time here.

browtique, in Mandaluyong , Philippines, 2pm confirmed appt and it's 256 pm and still at waiting…read moreroom. Either she needs help or she needs to know time management

Diana did my nano brows two years ago and I love them!! It has been absolutely life changing! Thank…read moreyou Diana!

All of a sudden when I move away, there are eye brow threading places in this area all over the…read moreplace. When I lived here, I had to drive far away for them. I stumbled upon this place when in the area to meet a friend for lunch. I went right in and had the nicest quickest service ever. My eye brows were perfect. The place was brand new and cheaper than where I get it back home. I wish I could have taken this eye brow place back home with me on the plane. They are wonderful!

I got the lashes that were supposed to stay on for 2 wks well 10 hrs later they were coming off I…read moreused no water as advised to wash my face. I went back to get a refund the next day but they do not offer satisfaction guarantee of course, so I tried the full lash, it started to pull away the next morning, lucky that I had some eye glue that got me through my granddaughters bridal shower still no water or oil was used on my face the next I had to remove the one week lash. Don't go there it is not very sanitary either, What a scam I'm out $30 for lashes worn 2 days and had to fix myself