I'm hoping that by writing this review, I can spare somebody the trauma that I went through trying…read moreto heal my acne scars! In the beginning, I had SEVERE deep acne scars. It got so bad that I didn't even feel comfortable leaving my house. I have probably been to every establishment that offers these types of services in the Chicago suburbs. I didn't realize it was such a cut throat industry! I feel like I have been hustled to the extreme! I wish it didn't take me as long as it did to find this establishment. They prioritize results over sales. From the beginning, Rebecca was transparent and felt that it was very important that I understood everything that we were doing, and, why. I'm only half way through my micro needling package! (They offer great deals on packages) My skin looks SO MUCH better and I have hope, again. Thank you, Rebecca!!!!

Don't do your laser hair removal here after paying 4600$ they don't have lifetime laser guaranteed…read moreall the other places in the area after 10 sessions u get life time guaranteed laser removal, even if u came back after years, this place doesn't, I had hair still coming out since my session number 6 I started telling them the hair still thick and a lot of patches terry kept saying it's ok don't worry if needed we can give u extra sessions for 250$ each then she did one session and increased the temperature of the machine instead of using 7/8 setting she start using 9/10 terry herself did this session and the machine kept overheating and shutting down that's when I realized she's not using the proper temperature that my body needs, when I told her about it she said it's my fault because I booked full body treatments ( not her machine broken and can't handle the work) and after me doing 4 extra sessions and paying 250$ each , then I told her I can't keep paying and the hair still growing she started asking me to not shave and come over so she can see how bad my hair is which I did MANY TIMES but Everytime i come without shaving she's not at work or had a doctor appointment or busy( then Tessa took photos of my body and the hair to show her) , and decided we will be doing spot treatment for free until I get the result I wanted and paid for, but today she was very rude treating me like I am stealing from her and said we are done and she refused to keep talking to me and said she's busy walked away when I was talking to her, just don't believe the lie reviews when I first came her she asked me for 5star review before even I get my laser and I told her I will give u the review after I finish my treatment, don't come here for laser waste your money and time go to a place gives u contract and guaranteed lifetime hair gone if u needed more treatment, don't do my mistake and start with a full body just start with one area if u still going to use this place or any other place UPDATE : after me sharing this review terry cancelled my appointment without contacting me and when I start calling them they picked up after 10 phone calls and she said she cancelled it because of my review and hung up on my face, that's when I start calling again until they answered she threatened me with the police and if I want to get half my money I have to take down my review which I refused because it's what I've to go through wasted my money and one year getting laser treatment, plus she claims my photo is old when in fact she have more photos of the hair on my body after I finished my package and the extra 4 sessions that I paid 250$ for.

Jadabelle did a fantastic job with my corrective color!! 10/10 she reversed several years worth of…read moredark box dye in a single session and it came out better than any expected outcome- it's also undamaged and I couldn't be happier!!

Emily Rose is a wonderful stylist. She listens to what you want, then goes into detail about your…read moreoptions and the cost. She's very friendly, knowledgeable, and is a great conversationalist. You will not be disappointed. I've never once been disappointed with her work. She's only at the Orland Park location on 143rd St. Thanks Emily!!!! She you again soon.

All and all the staff from the front desk and the ambiance in general is calming and peaceful. When…read moremy previous esthetician and masseuse left the front staff recommended the perfect people to replace them Alexa is an amazing esthetician and really cares about skincare. We've been working on my skin care for a while and my face always comes out brighter and glowing after leaving a session. I also always get compliments on how great my skin looks. I was super nervous about getting massages after having not so nice experiences elsewhere. But Elliot is the best. Due to my heavy work load by the time I see Elliot I'm all stiff and still in work mode(high stress). Elliot is always professional, patient and knows exactly where to pinpoint to release all of the tension and aches. I always leave feeling very relaxed.

I have the worst experience from this establishment. I booked a spa facial on July 16 and no one…read morecalled me to confirm, then I called and they did not have an appt. For me. Then they did squeeze me in but persuaded me to schedule another appt. And join the membership and again called today to see about my appt. On monday and they had no appt. For me again. They told me that a manager would call me within a few minutes and never called me back. Called again and they said that the manager was busy! Worse experience ever! I will never go there again.

I love this place, and the service everytime. I don't feel rushed during my services ever, the…read moreprices are a little higher than some other areas but definitely worth it. I usually get builder gel and no chip polish and it always turns out good. My nails never really chip or break like some other places that I've gone to. I love coming back here!

I went in for a powder dip today. I had Helen. She was not friendly at all and the worst part is…read moreshe used unsanitized tools from her plastic box. I should have stopped right there but I didn't. She threw lotion on my hands and two hot towels for 2 seconds and said I was done. Won't be back. The used tools can cause infection and more. So gross! I called there to have Lee do my nails who I was recommended to me and the man said sometimes she comes in and sometimes she doesn't. We just don't know. What?????

I had the pleasure of going to this location for the very first time today and had Haley as my…read moreesthetician. She had an amazing personality and explained everything she was about to do. This was my very first time experiencing a V-Facial. I am hooked and will recommend it to any and everyone. If you haven't tried this place you really should.

I really enjoyed the procedure. The area is beautiful and the process was explained to me. They…read moreare sanitary and professional. This was a new experience for me and I will definitely be coming back!

AMAZINGGGGGG job. the customer service is so good. ash is so creative and amazing at what she…read moredoes. i showed her 2 pictures and she did it identical to what I wanted.

Polite, efficient and professional. Never had threading done before. I love it. I also have…read morestarted doing waxing as well. I am Never disappointed. Highly recommend this establishment.

This was my first time here. I came as a walk in and was seated right away. They did an excellent…read morejob. I got many compliments on my lashes and eyebrows. Thanks for sharing the good energy with me.

I walked about 2 hours before close. The place looked empty. When I entered the woman behind the…read morecounter just stared at me. I said, "Hello" and she just continued to stare. I asked if I could get my eyebrows threaded and tinted, and upper lip done. She then asked rudely if I had an appointment. I asked if I needed one? She said to have a seat but that she was finishing up with someone. I waited and listened to her be so nice to the woman in her chair. When she was fully done with the other woman, she said I could have a seat in the chair. She made sure to let me know it would be $27 for the services. I told her that was fine. She told me it would be better to wax my upper lip rather than thread, I told her that was fine. In the middle of our session another woman walked in. She said she was looking to get her chin, eyebrows, and upper lip threaded. She did not ask her if she had an appointment. She immediately sat her in the chair next to me and finished the woman before coming back to me. She provided no aloe or compress for my upper lip, and the worst part was my EYEBROWS!!! They were huge, unnatural looking, and completely too dark. I gasped when she held up the mirror. I told her I looked scary. She told me some people like them thick.... I told her that I like fullness, but this wasn't even the shape of my brows and again it was way too dark. She said fine and took some solution and attempted to make them thinner. She showed me and even though I was still displeased, I just wanted to get out of there. On the way to the register I asked her if I could pay with card. She rolled her eyes and said I could pay for the service, but I needed to tip her in cash. I said that was fine and I did tip her in cash. I wouldn't take my chances at this place. This woman's attitude was terrible and meanwhile I'm googling how to lighten my brows. Don't waste your time here.

browtique, in Mandaluyong , Philippines, 2pm confirmed appt and it's 256 pm and still at waiting…read moreroom. Either she needs help or she needs to know time management

Diana did my nano brows two years ago and I love them!! It has been absolutely life changing! Thank…read moreyou Diana!