On Friday night, January 30, 2026, during an incredibly stressful situation involving my father's…read moreskilled nursing facility, the ER team at UCLA Medical Center in Orange stepped up in a way I will never forget. It was a busy Friday night, yet the staff treated my father with urgency, dignity, and genuine compassion. What could have been a chaotic and impersonal experience instead felt human and attentive. After we arrived, the ER team worked tirelessly -- not just medically, but administratively -- coordinating with insurance, social workers, and case management. When my father became stuck in the ER due to complications with his prior facility refusing readmission, the UCLA team did not give up on him. They continued advocating, communicating, and ultimately helped secure placement in a better facility after nearly a week in limbo. That level of follow-through meant everything to our family. I especially want to recognize Nurse Claire in the ER. Her kindness and humanity were extraordinary. She gave my father blankets, made sure he was comfortable, and even offered me blankets, food, and water during a long and emotional night. She cleaned my father up with such care and dignity. After 10 hours of uncertainty, she brought calm, reassurance, and genuine bedside compassion that I will never forget. I also want to thank Dr. Carson Dangberg for advocating for my father during a very unfortunate situation. His professionalism and willingness to step in made a real difference. In one of the hardest moments for our family, this ER team reminded us that healthcare can still be compassionate and patient-centered. We are deeply grateful.

This is today's ER visit. So disappointing since I was a proponent of UCI and felt they were very…read morevery good. Went to the ER at around 6:00 AM. Had woke at 1AM with chest pressure(not pain), horrible nausea that was not relieved by my zofran at home. And just felt awful in general. Met with doctor and explained I had a history of tachycardia but it didn't feel like that was more like a heaviness and said nausea is very bad. Said I had a history of GERD. Also said I have been fighting a case of SIBO also. Said in addition I have lung disease. Tests were then performed (blood work) and chest xray to rule out any heart issues. Perfectly needed. Was sent to wait for results. Waited several hours. No one came to start an IV for hydration or any pain meds or GERD meds. One would think if you mentioned you woke at 1am and it's hours after and you've been nauseated, you MIGHT be dehydrated. I kept watching people being put on IV's and nothing yet for me. My test results came back (saw them on my chart) indicating no heart involvement. So still no move to address my nausea. I had been trying not to vomit for 6 hours. Then a nurse came out and said I was being discharged. I then said I have received nothing for my nausea! She said do you want to talk to the doctor? well duh yeah don't they come and say what the diagnosis is upon discharge? So she sent a message to him. An hour passed and I threw up bile in the bathroom and felt a little better. I told nurse I may just leave as I guess I'm not going to get any meds. she called the doctor and he came and said I didn't have a heart attack. I repeated I didn't get anything for my nausea. He says he will send a prescription to pharmacy for Zofran. I told him at check in I had them at home and they didn't work this time. At that point they wanted me to wait yet again going on my 7th hour there but I left. I could not believe this. So weird. I should have gone to my primary doctor but at 5 am his office isn't open. anyway I'm never going there again.

I went to the ER and got the best care... Checking in was easy. Triage was fast. Registration was…read moresmooth and easy. And getting seen by a nurse practitioner was quick. I received the care I needed and the staff was very caring, polite, professional, and kind. They worked very fast and handled me with compassion. There's absolutely nothing bad I could say about my visit. Thank you to the ED for taking care of me when I needed emergency care. I even cried there because I was going through so much physical pain due to a freak accident injury, so they were very kind to me. Made me comfortable since I was scared and I went alone during my visit. I was quite scared and didn't know what was going to happen, but I felt very taken care of. Meds were given immediately, and I was checked up on.

I think all the UCI Health services are excellent. I really think you can't go wrong. I would…read morealso say that Hoag is just as good. I think the difference is that UCI is public/private partnership and you get more "value".

Front office red headed gal in Orange is plain old rude. I believe her name is Myra. She must be…read moremiserable because she does not have decent manners. I have been to the Orange site x3 and have encountered her each time, unfortunately. She doesn't give eye contact, speaks over patients including myself, just wants to sit and gossip with coworkers. When I asked her a question about my copay and balance, she said "that is not my job, you need to do it yourself, they don't pay me enough here for that". She strikes me as someone who lacks education and etiquette. Dr. Decker is good though. You have to pay for parking. They do not validate.

Waited 30 minutes to get into the room. Waited 30 more minutes in the room for someone to come…read more Waited 10 minutes for an X-ray tech after that. Doctor was in and out within 3 minutes. Waited 10 minutes after the doctor came in just to get a paper with my MRI order. Keep in mind the only parking here is pay by hour.

Huge thanks to Naomi and Carol at Sunrise Multispecialist Medical Center for helping me complete my…read morepulmonary function test (PFT) as a new walk-in client & law enforcement medical clearance! Their clear guidance, tips, and encouragement made the whole process smooth and even fun! Highly recommend them if anyone wants expert support with a smile & good vibes!

Very quick and easy, people here are very nice, work smooth, actually care for the patient, which…read moreis rare. I appreciate the x-ray tech, Bryant took care of me, very professional and nice. 10/10

I came in here to receive some books on my recent gastric sleeve surgery. I also had a pre-op visit…read moreby a NP here as well. I'm currently taking a virtual class offered every Tuesday at 6pm for a Bariatric support group. Staff is usually pretty friendly. In the past, I have taken some of the health classes. The one that I enjoyed the most was the smoking cessation class. It got me to stop smoking and have been smoke free for going on 8 years now! They offer a wide variety of classes for many different topics. I highly suggest looking into them!

Kaiser offers a healthy balanced life style program and great follow up with medical careread more

I had to come here to get an EMG test on the right side of my body for my chronic pain and having a…read morehard time walking. They didn't greet me when I walked in but i signed my name in. It was empty inside, but then someone a little bit later asked if I had been helped. I sat on one of the couches so I can lift my leg up because it was hurting so bad. I got dropped off and then took an uber home because I wasn't sure how much it would hurt after and since I was already in pain I figured it was safer. First they did a simple test then the EMG test with needles. I just gotta tell you it hurt like hell. The nurse that took me back was really sweet and friendly and sort of talked me through the process before the dr came in to do the EMG test. When the dr came in she was nice I couldn't tell if she was being all the way nice or not but she did answer all my questions and told her all my pain and symptoms she made a note for my neurologist. When she first put the needles in my arm it wasn't bad but then she got to my leg and that oh my gosh hurt like hell. I couldn't handle it cause of how bad it hurt. She couldn't do more cause it was too much for me. But she did get enough of a reading she said to send to my neurologist at least. I see a lot of bad reviews for this place, glad I didn't look at them before i went lol. But glad they took me seriously and tried to help me as best as they could and appreciate the kindness of the nurse bringing me a warm blanket since it was so cold in there. I didn't have a bad experience I would come back again. Hopefully they can give me some answers Have a beautiful day, be kind to all your patients. Aloha

For context, I work in the medical field and have worked for many different medical organizations…read morelike Providence and Kaiser. My wife had her well women exam completed by the NP at this location. She has a IUD in place and wasn't sure the date or the type. The NP said that she could electronically message her that information through the EMR. It was only a simple message that was sent to the NP. There was no indication that there would be an charge associated with the online messaging. She logged into her billing portal and found there was an $80 fee associated with this. In all the places I have worked before, never have myself or any other providers or the organizations billed a patient for messages! This is blatant extortion by the people that run UCI health, to take advantage of patients. I am sure there was some training involved to direct this provider to bill for such trivial tasks. Also the facility/doctor fees UCI charges are exorbitant compared to other places. WARNING to future patients, don't go with UCI otherwise you will get a shocking medical bill afterwards!! I plan to fight this and if things don't change, then escalation will be the next course of action (ie news, state representative).

For the past month or so this facility became a regular visit for consultation with Dr Barrera to…read moreInfusion department for chemotherapy treatment and honestly, I'm very grateful for the outstanding service from medical treatment to customer service at check in just the whole team and staff are top service Dr. Barrera is one of the most kind, polite Dr's I had come across the level of respect and care he provides to his patients is outstanding unbelievable beyond my expectations, he truly cares about his patients he takes the proper time to go over treatment plans and medication asses the concerns and not only at his office but even by phone when you can will questions and concerns he will address he goes above and beyond he's truly a gem that is very passionate about his profession Elizabeth his assistant is very professional friendly and always caring about the patients and confident they provide blankets or drink as long with the other gentleman I can't remember his name he was there in our last visit But at any given time you need to get treatment for cancer this staff and facility is the place to go with 5 star service professionalism they go above and beyond, I'm very grateful for the service and treatment and care they have provided to give the best quality life ease free of pain

Staff is very considerate and professional. We are comforted by their friendly yet professional…read moredemeanor. Randy & Catherine Hix.

Excellent experience today at St. Joseph Urgent Care! I parked in the parking garage just east of…read morethe building. The facility was spotless. Check-in was simple. The two ladies helping me with that process were great, they were very helpful in explaining things. I was seen quickly, within 10-15 minutes of my arrival. Sergio helped with taking my vitals and noting my symptoms. He repeated my blood pressure test after the first one was pretty high. He encouraged me to relax in between and breathe deeply. Of course, the second reading was better. He was very professional and compassionate! I saw Dr. Victor Nekrasov, who did a thorough examination and discussed the symptoms I've been having. I felt that his questions were good, and I did not feel rushed at all during my time with him. He prescribed a few meds, and I was on my way. They confirmed which pharmacy I preferred, and I opted for CVS located across the street. I was encouraged to return to the clinic and/or follow up with my PCP if symptoms did not improve. It was a very good experience overall, and I would not hesitate to return or recommend this facility to others.

The best urgent care around. Clean. Prompt service. Great friendly staff. Great attention to…read morepatient's care and service. Our family has been there a few times. Highly recommend.

The lady with the glasses that books the appointments is unprofessional and rude. She fails to show…read morerespect and understanding, she makes the office look bad. Once I get her name I will update.

I had my eyes tested with them at a mobile clinic at the Garden Grove Elks club for a Veterans…read moreStand down. They also offered dentistry that day for fillings or extraction. I had broken my glasses, so I only needed that service... They had a good selection of frames. Offered both a set of readers of needed or like I needed distance. They brought a bunch of volunteers. The pace moved quickly. You could get a exam and glasses in about 30 minutes. I don't know how the orange city site works... But you can line up shortly before opening and sign in quickly. I went there by mistake once when I needed the elks club location. Thank you for blessing me. Prayers for your team...

I had my first ever surgery/and anesthesia experience at this surgical center for septoplasty and…read moreI'm so grateful to the team that took care of me. My dr, surgical assistant, anesthesiologists, my pre-op nurses and after-op nurses all the way to the ladies in the front desks and everyone in the building are earth angels. God bless each and everyone of them. They took such good care of me and made me so relaxed, happy, and comfortable the entire time. I was pretty doped up after the surgery and took a while to come to, but I remember bits and pieces of my conversations with the nurses and they were oh so sweet and accommodating and checked in on me frequently. I felt so safe and cared for. Flowers for each and every single one of those staff members, they deserve it all and more for all the hard work they do (and that's an understatement!) Much love Madalyn Pham

My mother had an accident and she had to undergo surgery…read more Dr. Zalzaleh is an exceptional individual. He was the person who helped my mom with the arm surgery, and everything went A-OK! He explained what happened, the X-Rays, the proceedings in clear and concrete detail. Very awesome and wonderful man. Not to mention, the other nurses and doctors were extremely welcoming as well, they accommodated my mom despite her being shy, it's a very friendly and open environment. I was very happy to entrust my mother to these wonderful people's care. I couldn't have asked for anybody else better.