My brother sold his old truck for parts, they gave him a bad check. I had to take him back and get…read morecash later that same day after bank declined it (Their bank that the check was cut from) Unfortunate but sure, what erks me is they were rude about it though like it was our fault. Poor customer service.

The honesty and quality of customer service here are absolutely unmatched! Ladies -- if you ever…read moreneed to get your car serviced alone, this is the place to go. Gentlemen, you're welcome too, because great work speaks for itself! My van is still running perfectly 90 days later. After fighting with my car for over a year, it was finally fixed in just one visit!

K and D Autowerks did a great job fixing up my husbands truck, I got too close to a cement post…read more.. these guys made it all go away!! Kevin was awesome, friendly, fair and awesome job. I highly recommend

Pros: the work looks great and for a amazing cost…read more Cons: poor information transfer, they didn't attach my windshield tubing lines to my new hood which I had to fix myself. Lastly I was told my hood latch was non repairable. The cable just wasn't attached properly and I fixed it in 15 minutes I was in a accident with my Japanese Kei car and K&D were able to fix it right up. Overall they did a great job but customer service from the front end wasn't useful. I was often just told by the receptionist to just call back and talk to the owner and she often had no knowledge of what was going on. The work done looks great and the owner was able to give me a severe discount which I greatly appreciate.

Rob & his team at A Street Automotive have exemplary customer service and automotive skills. We…read morehad a short turnaround time to get a full vehicle inspection done on a car we were looking to purchase. Not only did they get it into the shop quickly, they gave us very valuable information on what we would need to do to it in the near future and what was already in good condition. The value of having the experts do a full vehicle inspection is worth every penny. To feel confident that we are making the right buying decision is vital to us, as my son worked hard for 2+ years saving for his 'dream car'. The teams collective tenure in the automotive industry is impressive and we left feeling like we were making a good investment on the car, thanks to all the extremely knowledgeable and friendly mechanics. Thank you Rob & A Street Automotive team! We will be back and love knowing that we have the BEST mechanics in the area!!

My son took our Mazda in for an oil change since he could walk to his job from there. They charged…read more$135. Six weeks later, my husband was driving the car and the oil light came on, so he drove it to the dealership and found out that there was no oil in the car. It cost us an additional $350 to fix the damage from A Street not actually changing our oil. Any company that would charge for a service that wasn't actually performed, as well as allow their customer to drive an unsafe car, is one to avoid at all costs. I've heard of companies like this, but this was my first time being scammed by one. I'll stick with the dealership from now one.

If there was an option of a 5 star plus that's what I would rate them…read more I worked with Viktoriya and she took the time to make sure I was getting the parts I needed and even sent me pictures of what she had to confirm they were correct. Not only where they more affordable than a few other salvage yards Viktoriya took the time to locate a company that would ship to Alaska and one item was fragile, not only did they send it, but it was packed extremely well and arrived with no damage at all. The other yards I talked to wouldn't even send it. Not even at my own risk. Solid company and will 10 out of 10 order from these guys again! Tim M. Third igloo on the left, Anchorage, AK.

I was in need for some stuff for my car, but definitely didn't want to pay an arm and a leg for…read moreparts at the dealership. I did a FB marketplace search and saw that this place has some wrecked vehicles like mine. I asked my spouse to come here with me. Make sure you bring your tools because I know I wouldn't have. Don't worry though, it does look like they let you rent the tools for a reasonable price if you didn't bring your own. Upon entering the establishment, you will need to tell the staff what type of vehicle you're looking for and they will tell you where it can be found. How cool is that? You will then proceed to checking in, in their old school bind with your name, signature and date. Anyways I found what I was looking for and then some! So I was pretty satisfied with the price, service, and what I got. I would totally recommend this place.

Wanna say this is an amazing shop compared to other shops around the area I recently took my 06…read moreTacoma there to get an alignment done after a 6in lift kit install. They did a great job but due to the nature of a 18 yr old coming in saying he did a full 6in lift kit by himself and all he wanted was a alignment is skeptical to say the least ALSO ONE OF THE ONLY SHOPS AROUND THAT DOES ALIGNMENTS ON LIFTED TRUCKS The alignment itself: honestly pretty good however have a slight lean to drivers side which they blamed the tires for (it didn't do that previously with my 3.5in lift) which was not the culprit I later found culprit to be the lower control arm bolts due to finding that the bolt side is stationary with the alignment washers while the nut locks position of them into place and finding one washer isn't aligned the same way on opposite side meaning the bolt is stripped were the washer is most likely due to tightening on wrong side which very well could of been my fault during install of lift kit. it's a 10$ bolt and 4$ washers and I'm not gonna be blaming anybody unless I know for sure who it was especially over 14$. Customer service: absolutely amazing they were really nice people very transparent with me and helped me look at pricing for tires that I needed regardless of if it was effecting alignment or not. Also hooked me up with a goodie bag!!! Also bilingual! About the techs: Occasionally they would come in to the waiting area to ask me about something that the techs wanted to know (the techs are mostly Spanish speaking which I can understand but not speak fluently) and the techs are thorough with what they need to do they test drove it more than once and made some small tweaks. Extra notes: I did get a few questions about what a sound could be I told them they could bend the rotor dust sheild because I was planning on replacing it anyway (yes that was the issue) The bad: the damn pothole in-front of the shop is the worst part of the experience I swear one day (if it hasn't happened already) it will take off someone's bumper or side skirt it's a 4in deep hole that they need to go around or through

Professional down to the ground. Courteous, informative, and honest. I cannot say enough good…read morethings about this shop. I took my old Sonic in before a long trip for servicing. The mechanics fixed a number of issues that could have been a real problem for me if the issues had failed on my trip. Easy Street provides a three-year warranty on all repairs, they gave me complimentary Uber transportation to and from the shop, and they gave me consistent updates on the status of the vehicle repairs. I will never take my auto anywhere else for any kind of repair or service. Just the best!

Here is my review of Dishonest performance. I brought my…read moretruck rotors into have them turn down. The thickness has to be measured. If they're too thin they can't turn them down because the rotors will crack. The young kid used dial calipers to measure them and purposely applied more pressure to the dial calipers to give a false reading. Then told me I needed a new rotor. When I asked him what the minimum thickness was he couldn't even tell me . This is an old trick it's been used for years.. then he told me the rotors would be ready by noon ... wrong I will never shop at dis honest performance in Federal Way ever again......

I am not a car builder or hot rod builder by any means but i was looking for some particular parts…read morefor an older vehicle and checked these guys out. The knowledge Jimmy had was amazing. Not a typical auto parts store but a specific place for car builders. They had everything I needed and knew exactly what I was talking about when I asked questions. Not at all like the traditional auto parts stores who for the most part just don't have this knowledge. They are worth a try if you need parts or just to ask a question. They are great!!!

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Good work, awesome people! Definitely recommend!! Had our truck done and it was phenomenal.read more

I purchased a motor from these folks. Turned out they sold me an incorrect motor for my needs. All…read morethey were willing to do is give me a song and dance, blaming me. Rather than do the right thing and take the motor back. They chose to be shaddy and tell me to pound sound. Beware of these folks and steer clear.

OH LORD, did they save my bacon, again! I had the fear that maybe I had a major engine issue - you…read moreknow, thousands of dollars - with my 2011 BMW e92. After a quick diagnosis, I evidently needed to buy rat traps! A quick and inexpensive fix to my wiring from rodent chewing, causing the engine control module to shut down three times, they left me driving home the very next day. These guys are QUICK; efficient; knowledgeable; personable; compassionate; all around great people. If you need an honest - reasonably priced mechanic, EUROPEAN AUTO CLINIC is the place to go. They saved me probably a thousand on my first repair, and went in to check on an earlier repair from another shop. Hell, they now are getting their own ringtone. No hassle, no pressure quote for future services - they are making it easier for me to take good care of my beloved car. Thanks Guys! You did me a real solid!