Love this place! I'll definitely be coming here for all future work needed and or wanted.read more

John is I know it all that's extremely hard to get along with tried to get a boost control unit…read morefrom them a while back and had to go with a 17.00 one off eBay thank god because it saved me 60 bucks.

Professional and knowledgeable, prices are agreeable for the region. Staff is friendly and helpful.read more

Brought my head In to get some work done. Staff was super friendly and turn around time was just…read moreabout 4 hours. They cleaned the head re surfaced and did a valve leak down test. Definitely will have more business from me. Dropped the head off at 830 and got called just after 12 same day to pick up. Awesome place and awesome staff.

Brian is knowledgeable. Efficient and keeps you updated at all times…read more Gave me options and I let Brian do what he does best build horsepower!

Requested repair of oil leaks present on the first day after receiving a rebuilt installed motor…read more He refused to fix oil leaks on the oil pan, transmission oil pan, headers, and block. Stated there is no warranty on the work he did on my car. That is a poor business practice on simple installation method of the correct seals and lack of using the correct gaskets or incorrect installation (no silicone as needed). Refused to respond to better business and attorney general response to reimburse me for my additional expenses (aprox $600) I incurred to fix the oil leaks which included engine removal from the car. I do not recommend Scotts Performance for any work he does not stand behind his work and you may spend additional money for simple oil leaks from the first day. He also damaged a custom paint job on the car!!!!!!!!!!!!!!!1

Went in a bought some fluid and then was going to change my steering box in the parking lot. Manger…read morecame out and condescending told me why I couldn't do it which I fully understand but was very rude. I feel bad for anybody working under her because she sounds like a sad person. Go to the autozone down the street much better service

i purchased a set of front/rear brake pads for my '21 wrangler. sales clerk told me one set i…read morewould have to pick up at another store, close by. sure why not. i can do that. only when i arrived at the other store the guy looked at me like i was crazy, informed me the o'reillys that i purchased the pads at didn't even give me the correct paperwork for this type of transaction, and that if i wanted anything done i would have to return to original store. you wasted an entire morning of mine, thanks for nothing. i got my money back and went down the street to Napa and received correct service and parts. what a joke. bunch or morons. I have no problem spending my auto parts money at a different company, i presume O'reillys has no problem with that either based on my experience.

What a lazy douchebag who wouldn't do a price adjustment. Bought a grease gun the day before it…read morewent on sale and picked up their advertisement sale flyer. Came in to do a price adjustment the next day and the guy, Emp #55, didn't want to do the adjustment because he said it was to much of a hassle. What kind of customer service is that crap? No wonder this Napa location has mediocre reviews. Most Napa employees are great. They need to fire this guy!

The two employees that I worked with here to get the part I needed for my truck were great! The…read morepart, out of the box, had a torn up rubber piece and they worked with me to get it fixed and even gave me a few dollars off the price because I had to wait around a while for them to get my part fixed. It wasn't their fault the part came from the factory a little damaged but they went above and beyond to get it fixed for me anyways. Both employees were very friendly and didn't make me feel like "some dumb girl that doesn't know squat about vehicles". And they even opened the door for me when I left! Such Gentlemen! The only reason I didn't give a 5 star is because the part was a little damaged, even though they fixed it, they should still be ordering from a more reliable source so they don't run into embarrassing issues like that again.

*Warning - Please read* I am a body work professional and owner of an auto body shop located in San…read moreMarcos, Texas. We found a rear bumper cover for a Volkswagen Beetle on Genuine bumpers' website that matched the part number of the bumper cover we were searching for. My parts manager called and spoke with a representative named Sarah M. He gave her the OEM part number for the bumper cover that corresponds to the Beetle we are working on. Sarah then sent us a picture of the bumper cover to confirm. After confirming that the picture looked like the bumper cover we needed, we placed the order. The bumper cover we received had a different part number than the posted listing we viewed. The part number we gave her was: 1C0807649NGRU (Coupe) The part number we were sold is: 1Y0807649FGRU (Convertible) We called Sarah and explained that although the bumper cover looks like the one we needed, it is not the correct one. (There are two extremely similar ones that are basically indistinguishable other than by part number). She said that because we approved the picture she sent us, we will have to pay again for the correct bumper cover. I shouldn't have to pay for their mistake. The bottom line is, we ordered by part number, not by photo. They are using their own fictitious technicality to avoid correcting their mistake. I will not give Genuine Bumpers another dime. I'd rather buy this bumper cover from Egypt for twice the cost then deal with this company's antics again. I don't know how company's stay in business with this kind of service, but hopefully the next customer will read this review and not make the same mistake that I did. Trusting them, that is. If this company has any bit of reputability, I'd think they would want to correct their mistake after reading such a negative (yet unfortunately true) review. I am a reasonable person, experienced business owner, and respected, locally, in my profession. I did not achieve such a status by pulling stunts like this on customers. So, if Genuine bumpers should correct their mistake, I would be more than happy to amend my review. Hopefully this comment will make an impact. If not on my own situation, then as prevention of another situation like this. If I have not revised my review, then heed my warning... Sincerely, Ernie V. Ernie's Paint and Body Shop, Inc. - Texas

Always very impressed by Genuine Bumpers quality for parts that can not even be found most times!…read moreThe selection is unmatched and typically can be the difference between junking a car and saving it, becasuse they have the bumper you cannot find. It can be hard to repair the bumpers like they do, but typically we can never even tell where it has been repaired with careful looking. Very impressed! They also recycle old bumpers thaty would otherwise take up space in a land fill

Scott is a great guy and very knowledgeable. Helped me save a lot of money fixing my daughters car !read more

The best Alternator rebuilds around, All the shops & servicers use this for rebuilds. Definitely…read moreReccomend STARS +++