I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

I'm so glad I booked this car service in Burbank. They were great. Tony, who helped me with my…read morebooking and who took me from Airport to my hotel. He was super friendly and helpful. I'll for sure use them again.

Good communication, clean cars, pick-ups were on time, and drivers courteous! I had to make one…read morechange to the timing, and that was easy.

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

The service received, from the booking until my final trip ended, was exceptional. This company…read morestays in communication throughout the booking period to ensure all details are confirmed. Every interaction was handled with professionalism and attention to detail. The entire experience exceeded my expectations.

Excellent service! Following some shenanigans with a…read moredifferent shuttle service, I reached out to Xpress Shuttles and spoke with Jackson, about my need for a next day shuttle for 5 people and ALOT of luggage. While Jackson did not have availability for the next day, he found a different company to handle our shuttle needs. I was contacted an hour later by the driver to confirm our reservation, and provided a contact number for any customer service needs. The driver arrived 10 minutes early the next day (with free bottled water) and delivered us to LAX promptly. Would highly recommend this company to others and will use in the future.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We have used Happy Shuttle service many times for trips between Pasadena and LAX, and they are…read morealways reliable. Our driver, Rudy, is fantastic, professional, friendly, and consistently on time. It's such a relief knowing we can count on him for a smooth, stress-free ride. Highly recommend!

We needed pick up to & from the airport. Communication was great & they were courteous, on time. We…read morewill be using them for all of our trips.

Amazing Company! We hired there Mercedes Sprinter to take 9 of our friends to Magic Castle. Very…read moreprofessional from the time they picked us up to dinner then back home. Highly recommend... thanks PROLUX for making the night a special one.

Found Xpress Shuttles on Yelp. Response time was quick. Reserved roundtrip to LAX. Drop off by…read moreBilal. He was friendly and professional even at 5am. Upon our return we had Katrina. She was great. up would recommend and will use again.

I know things come up but I found out I did t have a ride from airport while I'm standing and…read morewaiting on the shuttle. Considering I'm coming out of town, more and earlier communication is needed.

Great customer service, driver wait for us even with flight delays !!!…read more 100% satisfied from beginning to end !!! Will use the service again!!!

My driver with Prime Time Shuttle was suspended for poor driving standards confirmed by GPS and…read moredashboard video on our ride to LAX. This included erratic speed (fast then slow) and multiple lane infractions. The driver has been suspended, but I am not confident the business has put in the proper safety protocols to keep their passengers safe. Drives may be overtired, under the influence, or a combination. Our family of 5 feared for our safety. There are too many negative reviews across Yelp, Google, and the BBB for this to be an isolated incident. On our return trip from LAX to Santa Clarita we had a reservation with a scheduled pick up at 6:05pm. Our driver cancelled last minute as he was 27 miles away in Panorama City. Our family was stuck on the passenger waiting curb for an hour. You'd think this company would try and roll out the red carpet given our trip to LAX, but no. I'm not sure this company should be in business given the potential for harm to passengers and their complete lack of customer service.

I contacted numerous shuttle companies to obtain a quote for transportation to LAX for a group of 9…read morepassengers, including adults and teenagers, plus luggage and one bass drum. I was quoted prices from just ok on the high end to WHAT!! Are you kidding? I was desperate and continued searching for other options here on Yelp. I found Airport Rides and read the positive reviews, so I requested a quote. Within two minutes of sending my quote request, I received a phone call from a gentleman named Anthony. I provided Anthony with pertinent information, including the date, location, number of passengers, luggage information, and return transportation details. Within 15 seconds, Anthony provided me with a round-trip quote, tax, and tip for his drivers, which was hundreds of dollars less than what other shuttle companies had quoted me for one-way transportation. I had to confirm three times during our phone conversation whether there were any additional fees, since his price was sooo much better than anyone else's. Anthony advised me that he was the owner of his new shuttle company and that, as a new business, excellent customer service and competitive pricing were the keys to its success. I agreed to the price, and Anthony directed me to please make the reservations on his website, which I did. Within minutes, I received my email confirmation and a follow-up phone call from Anthony, thanking me for the business and the opportunity to transport my family and friends. Needless to say, I am thrilled and grateful to Anthony for the GREAT customer service and for saving me hundreds of dollars.

Excellent services to LAX with their big van as we have 7 people with 9 luggages. The van's fresh…read moreand clean. The price were one of the lowest quote I received. They communicated before pick up time to confirm. They were on time to pick up as well. Mickey was our driver. He looks intimidated, but gosh, he's so friendly once start to chat . He helped us loading/unloading with all our luggages. We'll definitely use them again for our next trip!

I highly recommend this shuttle service. Our driver was very polite and helpful. They use a…read morereliable newer van and I felt very safe while riding with them. The office booking the service for me was very attentive and accommodating with my needs. Reasonable prices. I used this service both to and from John Wayne Airport. Super service.

prompt, courteous and true to their word! Will use again and again when in the Long beach area.read more