I signed up for a buy one get one free in January. It should have ended in February, but I have now…read morebeen charged two months in a row for $29.95. I have tried contacting them to the number that's on the website 574-777-0525 I always get a prerecorded message that all the representatives are busy. It tells you to leave a voicemail and they'll call you back but no one ever calls you back. It also tells you to use option number two to have someone return to call to your phone number but again no one ever calls back. I have also tried contacting them through the website and given them my email address and phone number and no one has contacted me. I went to the location in Goshen but the gentleman that i spoke to said that he could not do anything about that and that I had to contact the number that's on the website the same one that I've called multiple times with no response. I give them a negative five stars for terrible customer service and no way to get a hold of anyone to talk to about your account. I figure that if I posted a review maybe they would see this and actually try to contact me. It's funny the response that they give on all of these reviews is the same stupid number that I keep calling and no one ever answers or calls you back.

After being pressured at the line of the car was I reluctantly agreed to try the 30 day unlimited…read moreprogram. The man assured me (because i definitely asked) that I could cancel before the 30 days and not be charged the monthly fee. 4 days before the 30 days, I tried to contact customer support leaving messages on the phone (no one ever answers) and texting the number given to me. Finally someone got ahold of me and assured me they would cancel the 33.00 from going thru. Of course, it went thru anyways and it's been two weeks trying to get a refund. No one will answer phone or respond to my texts. HORRIBLE customer support. Still trying to get someone to contact me. Very disappointed. I have made a comment on their Facebook page to warn others and of course they delete it.

If zero were an option we would choose it. My husband was quoted $110.00 for an oil change on his…read moretruck but the bill ended up being $190.00! we will not go back there again ever!!!

I just started a new job which brings me to Nappanee on business quite frequently. Getting my oil…read morechanged and car washed has always been a hassle for me in the past, but it was not the case when I came to John's Auto Spa. I was able to get my oil changed very quickly and then the car was right after. The quality of both was good as was the customer service. I am sure I will be coming back here whenever my next oil change is due...and many after that.

It took my 18 dollars and failed to wash my car. This is the second time it has happened.read more

Had an issue where I paid $17 for a car wash and the car wash did not work for some odd reason…read more Waky Car Wash staff contacted me to make things right and offered me a gift card for my troubles. Aside from the one time I had an issue, I have always found Waky Car Wash to be a great location And I routinely go there to clean and detail my vehicle. Awesome place!

I cancelled my membershipship 2 months ago and am still being charged. I've tried to call but no…read moreone picks up. I guess I will have to stop in again. This all after my husbands new truck went through their floor. It damaged the tire and rim. He had to turn off his truck and walk outside the carwash to get the attention of the kids that run it. They had no idea they had a stopped vehicle inside the wash. They had to use pieces of the floor to get it out in 4WD and they said it was his fault! The truck literally fell through the floor. We tried to talk to a manger, but he never returned our calls. STAY AWAY, over $1400 in damages And they are still charging me a membership!

From the owner: Tsunami Express Car Wash offeres premium washes, vacuums, and self-service DIY detailing tools…read more The best way to wash is by becoming a monthly member! Our convient car wash memberships are a great value and allow you to wash your car daily for one low monthly price