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    Gerald Jones Volvo Cars

    4.2 (9 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Gerald Jones Volvo Cars

    Routine automotive maintenance

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    3 years ago

    I have been buying cars from this dealership since it was on the Gordon Highway always a pleasure

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    4 years ago

    Auto service department has very poor customer service. Don't seem to care to help anyone it like you are a problem for just calling.

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    Virginia A.

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    3 years ago

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    7 years ago

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    17 years ago

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    14 years ago

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    Gerald Jones Honda

    Gerald Jones Honda

    2.7
    (100 reviews)

    Maybe I'm just lucky, or MAYBE they are actually great at what they do…read more 1. Customer service is excellent at caring and response. They are always busy, but they are always motivated to help waiting customers after elite care for current ones. 2. They got me in and out. With or without an appointment they've given me that 5-star treatment. 3. Staff is knowledgable and patient. They listened closely to my car drama and tangled it with care and efficiency. Get those people a pay raise Gerald Jones! 4. Free entertainment. Free water. Free WiFi. Free Folgers coffee...mmmm dirt! But anyways, its the thought that counts!

    If I could give them a zero, I would!…read more I am writing to express my extreme dissatisfaction with the service I received at Gerald Jones Honda. Due to my experience, I would not recommend this dealership to anyone. After my vehicle stalled on Washington Road due to an auto start/stop failure, I brought it to the dealership. Despite my prior research identifying a specific recall and extended warranty issue (23-009) related to my Honda Pilot, the service department failed to address it. They performed two service bulletins (23-008 and 23-010) but ignored the warranty extension. This oversight led to a dangerous situation while I was traveling on I-95, where my vehicle stalled in traffic and failed to restart. Upon returning to the dealership, the staff refused to acknowledge their failure to complete the necessary service bulletins or address the rear suspension recall. Furthermore, the Service Manager, Colby, was unprofessional and dismissive of my concerns. The dealership subsequently attempted to charge me $1,900 for a starter replacement that is directly covered under the recall and extended warranty. Given the lack of accountability and the safety risks caused by their incomplete service, I am deeply disappointed in the quality of care provided by this dealership.

    Audi Augusta

    Audi Augusta

    3.1
    (25 reviews)

    I had a water pump fail on a 2018 Audi SQ5 and had my car towed to Audi Augusta. After spending…read morealmost $6,000 I got my car back. The car had never leaked a drop of oil but a few days after I got it back it started leaking oil badly. Quote for repair almost $2,000! After contacting Audi it took a week to get a response but they decided they would participate in the repair! Do NOT trust this dealership!!!

    If I could leave less than one star for a review I would. We took our daughter's 2015 Passat in to…read moreget the actuators replaced on September 16 2025. We just got the vehicle back today on December 1 2025. When we originally went to pick the vehicle in October the rear driver side door had been damaged and the gear shifter lights no longer worked and the car was not accelerating . We informed them. At which point they said they would take a look at it. They contacted me back and said I would need a second diagnostics when they did a full diagnostic when we took it in and no other issues were found. After doing a second diagnostics they then said the cam magnet was the cause of the vehicles loss of acceleration. We just picked the vehicle up today and now the backup camera is not working. They told us they can do another diagnostics which we would have to pay for it. What's even worse is the General Manager and the Service Manager both stated there's not much they could do. Eventually, we were offered $250 off of the cam magnet repair. But unfortunately we left with our vehicle worse off than when we took in for a simple service. I would not recommend taking your vehicle to Gerald Jones Volkswagen for repair. If you can find another foreign automotive repair shop that has great work/mechanics. I'd highly recommend doing so.

    Gerald Jones Volvo Cars - car_dealers - Updated August 2026

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