Caliber Collision provides exceptional quality and professional services. From start to finish, I…read morewas impressed with their expertise, efficiency, and attention to detail. Thank you for your skillful and experienced care on my vehicle. 5 stars!

Caliber Collision is the nation wide franchise I trust to take care of of my family autos whe body…read morerepairs are required for a myriad of reasons. Since moving from Cary,NC back to the Pacific Nortwest the Burlington,WA location has been the go to shop for vehicle body work repairs. The nation wide work guarantee is of great value to me. Manager Guy has been with Caliber Collision for more than two decades. He along with Mark another expert are mentoring Guys son and teaching him skill sets that proving exceptional results. Think again if choose to take your autos elsewhere. I have been a USAA member since I was at the US Naval Academy in 1977. USAA chooses Caliber Collision to repair Active Duty and Veteran autos. Should you? Scott D Waddle CDR USN Ret Lynden,WA

I paid this shop $5,230 for a full paint job on my vehicle. I was required to pay in full before…read morebeing allowed to inspect the car, and I was not provided a receipt. The vehicle was originally supposed to take around two weeks, but the process stretched to roughly 8-9 weeks with multiple delayed pickup dates and repeated assurances that the car would be ready. All communications and timeline details are documented. When I finally inspected the vehicle, the paint quality was extremely poor and did not meet professional standards. There were visible defects immediately, and after the shop attempted a repaint, the paint began peeling and continuing to fail shortly afterward. The condition has since worsened significantly. I have documented the issues with dated photos/videos and have since obtained estimates showing the vehicle will require a full repaint by another shop to properly correct the work. In addition to the workmanship issues, I experienced repeated unprofessional communication throughout the process. When I raised concerns about the condition of the vehicle and delays, I received dismissive responses, including the comment: "Wow Alex, I didn't know you had such a vocabulary." I attempted to resolve this directly and professionally before posting this review, but my messages ultimately went unanswered. I would strongly encourage anyone considering this shop to thoroughly document everything, request receipts/invoices upfront, and carefully inspect all work before making payment.

Came for accident repair, rust repair and paint job. My vehicle is two different colors and no one…read morewill communicate with me. For the amount I paid, the quality of work is pretty sad. Don't get me wrong, the guys are super chill but lack professionalism. Frankie, I have that 100 still. I'll get it back to you when my car is one color, with no bubbles, drips or missed spots. You should have my number.

Where to start? Bought a new Tiguan from VW in Burlington and it was sent here for paint…read moreprotection film (ppf). They did not wrap corners, cut out carrot shape "v" in edges, and it was yellowing within 6 weeks of application. I asked for a refund, which they said they mailed to my home. A week later I had not received it and was told it's at VW waiting for me. The most unprofessional and unskilled labor I have had to deal with in a long time. If you buy from VW take on own. They clearly don't care who does after market work for them.

Rpm did a wonderful job repairing my car after a hit and run. Rich was really helpful and good at…read morecommunicating with us. They also returned my car squeaky clean and as beautiful as ever. Thank you guys for your awesome work.

I can not say enough good things about Skagit Grand Central - from my first call to them after my…read morecar was hit by a semi to the drop off process to how nice the location was kept to the update calls along the way - everyone was professional, helpful & so friendly. As for their workmanship, my car looked perfect after the repairs - plus they detailed the interior & removed a stain in the seat upholstery that had nothing to do with the accident!! And, even with needing parts ordered, from drop off to pick up was only ten days!! They also worked so well with my insurance company. If you ever find yourself in need of auto body repair, I highly recommend trusting them with your vehicles!!

Great customer service and excellent work! I had significant car damage after being sideswiped in…read moreSeattle. Within an hour of taking it in for an estimate they had it worked out with my insurance company and called me to make the appointment. Minimal downtime as Francisco ordered the parts ahead of time (I needed a new door plus body work). I took it in on a Monday afternoon and Francisco called me with updates along the way. It was ready Thursday (3 days!) They even cleaned/vacuumed it out for me (it was a real mess!). Additionally, since I needed to pay out of pocket for a new windshield, Francisco let me arrange to have a local company put in the windshield while it was at their shop, so I wasn't further inconvenienced. I'm very happy with the service I received at Skagit Grand Central Collision!

Great job repairing my bumper and fender. Like it never…read morehappened. Nice people too Excellent customer service

Garth came to my house and took on a very tricky door ding. He brought it back to near perfect…read morecondition without the need for paint. He also did two other dings while he was there. I wouldn't hesitate to call on Garth again if I have a need. The man is a magician!

Dunno, he always wasted my time and I talked with him on the phone and he requested photos and then…read moreturned down the project. Silly and annoying Beurgious only taking on Tesla cars and no other clients. He called me and requested more information after declining the work. His statement "never been his customer" is true because he refused the work. Although if fits his description of paintless dent repair. Small crease caused by shopping cart or door ding no paint needed.

They took over a month to fix my front end and stole my tire and just threw on the spare thinking I…read morewouldn't notice I don't recommend this shop to anyone. They are liars

Dally's provides quality service and good prices. Have used them for years and would always…read morerecommend them