Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Super professional and respectful staff. The pricing was as promised & even though it took longer…read morethan expected, (due to parts delay) communication was good.

Thank you so much to EVERYONE at Gerber! From the time I walked in and was greeted from the woman…read moreat the front desk, (Sorry I didn't get everyone's name) to the Estimator Zachary Vykruta, I had an AWESOME experience. My vehicle needed some body work (About $2.000 worth) after an accident and Gerber was very busy and still took my car the same day, and promised it would be ready within a week. Well, they got it done in three days and the car looks great. They did exactly everything they promised, and these days that doesn't happen often. I now have a place to take my car for any future work! Again, thank you very much!

Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.

I'm glad I looked at reviews on Yelp before deciding who to hire for my windshield replacement…read more Bill took about an hour to remove and replace my windshield and paid close attention to details. Even cleaned my dashboard. Excellent work!

Very friendly customer service. They fixed my bumped in two days. Very quick and excellent service…read more Highly recommend.

Six years after Gerber in Glendale Heights repaired collision damage on my wife's Ford Escape, I…read morenoticed a handful of spots where the paint was flaking off the car's plastic front bumper. Since the original paperwork stated a lifetime warranty on Gerber's work, I took it back and the location manager, without hesitation, said they would prep and repaint the bumper at our convenience. The bumper looks great. The work was done on time and without charge plus they thoroughly cleaned the exterior and interior of her car. Hopefully, we won't need bodywork in the future but we wouldn't hesitate to use them again.

Thank you Allstar for a great job! Your technician was on time, extremely professional and very…read morecourteous. We use you not only for our fleet of company vehicles, but now I'll be sure to recommend you to anyone who asks.

Called to make an appointment to get my cracked windshield replaced. The quote process was easy,…read morefast, to the point and the woman I spoke with was very friendly and knowledgeable! Bill came out quickly, was also friendly, knowledgeable and fast! He did a great job at not only the removal and installation but also took the time to explain things and put everything back on the windshield where it was on the old windshield. The work looks GREAT and I would HIGHLY recommend Bill and Allstar Auto Glass in Addison! P.S. They do not charge for mobile service but you do have the option to bring your vehicle to one of their locations. Their warranty is great too!!

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.