I was rear-ended by a construction truck, causing minor damage to my vehicle. From start to finish, the service at Gerber Collision in Santa Barbara was excellent, thanks to Service Manager Louie and his dedicated team. Before finding Gerber, I visited another body shop where the employee told me I would need to schedule an appointment for an estimate. The staff seemed too busy to discuss the repair process or explain what paperwork might be needed from the other party's insurance. Frustrated, I left and called Gerber. The experience at Gerber was completely different. They told me to bring my car in right away and assured me they would complete the estimate that same day--even if I arrived five minutes before closing. True to their word, the staff was friendly, professional, and eager to help. Not only did they complete the repairs in under a week, but they also provided transportation to the car rental company, making the entire process seamless. Louie, who has been with Gerber for 33 years, was personable and genuinely seemed to enjoy helping customers. His enthusiasm clearly extends to his team, who all take pride in their work. On a lighter note, the candy dishes scattered throughout the office--filled with M&Ms, Reese's Pieces, and other treats--were a delightful touch! If you need bodywork done on your vehicle, I highly recommend Gerber Collision & Glass. Their outstanding customer service, efficiency, and attention to detail truly set them apart. read more

5 stars. 10 stars. 100 stars! Huge shout out to Gabriel, Jesus, Leon... Matthew... Lou... and I didn't get a couple of names of the wonderful people finishing up my car when I arrived, I apologize! I can't recommend Gerber Collision enough. They didn't just fix the one corner of my car contracted to be fixed under my insurance. They made my whole car look like BRAND NEW. I almost don't want to oversell this because I am afraid to set expectations for people. But they used a claybar? on the entire outside of my car. They cleaned and waxed it, and it looks and feels incredible. They even gently filled in chips and scratches all over the car! They used some sort of plastic restorer or polish inside. They detailed the car inside and out. They offered to return my rental car for me. They just went above and beyond. I have a modest car, and an older model. I never expected such treatment. Thank you from the bottom of my heart. Faith in humanity restored. p.s. Guys, why do even my windshield wipers work so much better now? Is it because they've been cleaned for the first time?? I swear my engine sounds like it's running smoother, but I know that has to be psychological because ya'll weren't in there polishing my spark plugs. : ). Happy Holidays to you all!!! read more

I had a great experience with Gerber Collision & Glass. From start to finish, they were professional, organized, and very easy to work with. Communication was excellent--they responded quickly to messages, worked around my schedule, and made sure to keep all parties involved in the repair process informed. My vehicle is a Tesla, and I was glad to learn they are a preferred Tesla auto body shop. That gave me extra confidence in the quality of the work and their familiarity with the repair process. They also went above and beyond by coordinating a rental car for me, which made it easy to travel from Camarillo to Goleta to pick up my vehicle after the repairs were completed. Even though I live in Camarillo, I chose Gerber because their location was closer to my work, which made the entire process much more convenient. A special shoutout to Michael, the estimator who coordinated everything. He was kind, knowledgeable, and clearly knows what he's doing, which made the whole process smooth and stress-free. I'm really glad I found them on Yelp. I now have a shop I trust and will definitely recommend to others and use again in the future. read more

I cannot say enough great things about Gerber Collision & Glass and the incredible team there. From the moment I arrived for an estimate, it was clear this wasn't your average shop. Louie is honest, professional, and incredibly trustworthy--and he and his excellent team treated my vehicle with the kind of care you'd expect for a family member. When my vehicle was damaged, I worried it would never look the same. But Louie and his team went above and beyond--not only restoring it to its pre-accident condition, but making it look even better than before. The bodywork and paint are flawless, with a true showroom-quality finish. Throughout the process, Louie kept me informed every step of the way. No hidden charges, no surprises--just straightforward integrity and exceptional workmanship. It's rare these days to find a service you can recommend without hesitation, but I've told all my friends and family: when it comes to auto body or paint repair in Santa Barbara or Goleta, there's only one place to trust your vehicle - Gerber Collision & Glass. A++ all the way. I'm truly impressed and deeply grateful. read more

I had a great experience with Gerber Collision & Glass in Goleta. My vehicle had been keyed, and the damage was really frustrating to deal with, but the team made the entire repair process super easy and quick. From start to finish, everyone was professional, friendly, and attentive. I wanted to say a big thanks to Gabriel Gomez, who was incredibly helpful throughout the entire process. He kept me informed every step of the way, answered all my questions, and made sure everything was handled efficiently in a timely manner. His customer service and professionalism truly stood out. The repair quality was amazing, my car looks like it was never damaged. The paint match was perfect, and the attention to detail exceeded my expectations. The team takes pride in their work and cares about their customers. I highly recommend Gerber Collision & Glass in Goleta, and especially Gabriel Gomez, to anyone needing body work repairs. They did an amazing job, and I was very satisfied with the results. Big thanks for getting my vehicle looking brand new again! read more

After researching local body shops, my husband and I chose Gerber Collision & Glass in Goleta to fix the bumper assembly on our 2010 Prius, which had been hit in a parking lot. We are so glad we selected Gerber. There, we experienced superb customer service every step of the way. Everyone was professional, friendly and helpful. Our main contacts at Gerber were Gabriel and Louie, both of whom patiently and clearly answered all of our questions and thoroughly explained the repair process, thus giving us complete confidence in choosing this shop. We were impressed upon learning about the Gerber technicians' years of experience, certifications, and long-term working relationships. And it showed in the quality of the repair, which was top-notch. As promised, the car was ready on time. When we stopped by to pick up our car, we were thrilled to see a shiny, clean vehicle that looked like new. There is so much more we could say in praise of Gabriel, Louie and the team. In short, we highly recommend Gerber Collision in Goleta. read more

My cracked windshield, from top to bottom, was repaired in a blink of an eye! Cannot thank Louie enough for being on point with the entire process! From beginning to end it took ONE DAY!! Just 1! To get it all done!!! And on top of that, he made sure his entire staff took care of my X7 with proper care. Gabriel was extremely efficient with the entire paperwork and made sure the ORIGINAL part (in this case the windshield) was going to be installed. These guys DO NOT MESS AROUND! They are such a great team that made me feel at such ease and not worry about one thing. Nothing, absolutely nothing beats Gerber (Precision Auto Body in the past years). They are so THOROUGH, CONSIDERATE, and HONEST. It's hard to find a decent and honest shop nowadays that actually makes sure to get the job done and IN A TIMELY MANNER. They made me feel like their priority. I am forever grateful. Cannot recommend them enough. They are SIMPLY THE BEST IN TOWN. Did I mention how neat and tidy their office is?! Overall 100/100!!!!! read more

I had a minor left front fender on my Lexus, so I went online looking for an authorized Lexus body shop in the Santa Barbara area and up came Precision Auto Body in Goleta. So I drove down to the address listed and discovered that it had very recently become a Gerber Collision and Glass auto body franchise. I presumed that I would need to get an estimate and make an appointment for a future date. I walked in and Gabriel Gomez. one of the Gerber estimators met me and I explained what had happened to the front bumper and took him out to look at my car. He said that the small dent in the fender was not as serious as I had thought and I did not need to replace the entire fender. Then he asked me if I had a little time to wait so he could have the crew look at the dent and see what they thought. 30 minutes later they had been able to carefully pop the small dent out and it looked back to new. That is what I call real service extraordinaire and would recommend Gerber in Goleta 100%. Thank you Gabriel !!! read more

I could not ask for a better experience with auto body work. I first came into Gerber a few days after my accident and after an estimate I was told that the most probable outcome was a total loss. After speaking to my insurance I learned that Gerber Collision could repair my vehicle and avoid a total loss because of price agreements between them and the insurer. It was a pretty bad accident but Gerber Collision managed to have my car repaired in about 2 weeks! They provided updates along the way and made sure I was satisfied with the information they gave me. Once they presented me with the finished product, my car looked brand new. Gerber Collision also provided a diagnostic check for me, aligned my car prior to turning it over to me, and gave me a lifetime warranty for the repairs. They provided a stellar service and I would not hesitate to use their services if I were to ever find myself in another accident, knock on wood. Thank you Gabriel and Mathew!!! read more

I've consistently trusted Gerber Collision & Glass in Goleta, and every experience has exceeded my expectations. Their team delivers exceptional craftsmanship--each time I get my vehicle back, it looks as good as new. What truly sets them apart is their commitment to going above and beyond, not just in the quality of their work but in the level of care they show their customers. A special thank you to Gabriel and Louie, who always take the time to ensure everything is done perfectly. Their attention to detail, professionalism, and genuine dedication to customer satisfaction make the entire process smooth and stress-free. It's clear they take pride in what they do, and it shows in every result. I highly recommend Gerber Collision & Glass to anyone looking for reliable, top-quality service and a team that truly cares about their customers. read more

Replaced a badly damaged door and paint on a 2008 BMW 335i convertible. I got hit by a person who did not see me as she was backing up from her parking spot. Her insurance was AllState. I went to three of most reputable body shops in Santa Barbara without appointment. They were the last one and were right away the most friendly, brought an expert, and they were the only one who produced an detailed estimate on the spot. The next day, they synchronized without my help with the insurance. Once in sync with the insurance, I got an appointment for the next week and they fixed the car in 3 days instead of the estimated 5 days. You get daily update of their progress by text, and they did a prefect job: that was an experience as good as it gets from the beginning to the end, highly recommended. read more

I can't say enough about how great my experience was with Gerber Collision & Glass. They were extremely professional, got my car done quickly, offered me a ride to my car and even dropped my car off for me when it was finished with a gorgeous cleaning to go with it. They provided me with an estimate quickly and were able to schedule me in to repair my car the following week. They were responsive, friendly, and attentive to everything I needed. Matthew, especially, was as great as it gets in every step of the process. He was communicative, professional, and went above and beyond to take care of me and my car. I will absolutely return as a customer and highly recommend Gerber Collision & Glass to anyone who needs help with their car. Thank you guys! read more

I can't say enough great things about Gerber collision and glass ( formerly Precision) The quality of their work is incredible, and the customer service made the entire experience even better. I have a dog that rides with me everywhere, so my car was covered in hair and had definitely seen better days. I honestly didn't think it was possible to get it completely clean again. Somehow, they worked their magic and made it look and smell like a brand-new car. Every detail was taken care of, and you could tell they genuinely care about the quality of their work. If you're on the fence about getting your car detailed, this is your sign. Gerber exceeded all of my expectations, and I wouldn't trust my car with anyone else. Thank you Louie and Mathew read more

I had an outstanding experience with Gerber Collision & Glass from start to finish. Gabriel and Louie were absolutely fantastic throughout the entire process. They kept me informed every step of the way, answered all of my questions, and made what could have been a stressful experience incredibly easy. Their customer service was exceptional, and they truly went above and beyond to make sure everything was taken care of. The repairs were completed with great attention to detail, and my car looks as good as new. If you're looking for a collision repair shop that genuinely cares about its customers, I highly recommend Gerber Collision & Glass. Thank you, Gabriel and Louie, for your professionalism, communication, and outstanding service! read more

I have had several collision issues and BY FAR Gerber (formerly known as Precision for many years) has the BEST crew, the BEST attention to the client, the BEST HANDS DOWN!! They are incredibly efficient from the moment you step foot in their parking lot! I have had my 2 vehicles taken care of by them and I cannot highly recommend them enough!! They are the best in town and worth the drive to Goleta. They are PRECISE, and very honest about the entire process. They make sure they provide all the knowledge you need to know, about your situation, and what your options are. They have always been on point with their job on my vehicles. 100 stars!!! You guys are the BEST in SB! So grateful for your dedication on my vehicles. read more

Five stars for Gerber Collision! They repaired the dented tailgate on my Rivian R1T, and the entire experience exceeded my expectations. Even though they're not a certified Rivian body shop, they took incredible care of my truck and treated it like it was their own. The communication was excellent, the repair was flawless, and the attention to detail really stood out. It's clear they take pride in doing quality work and making sure their customers are taken care of. If you own a Rivian, a Tesla, or really any vehicle, I wouldn't hesitate to trust Gerber Collision with your repairs. Finding a body shop you can genuinely trust isn't always easy, but these guys earned it. Five stars all around. Highly recommended! read more

My husband and I visited Gerber Collision and Glass (formerly Precision) yesterday for an estimate of repairs on deep scratches on front and rear fenders of our Mercedes SUV. Gabriel G. was able to promptly give us options of what could be done along with pricing. He was very knowledgeable, personable, and polite. He was able to locate our paint color, repaired the scratches, and gave us a small paint sample bottle (just in case!). We waited in an exceptionally clean waiting room where we noticed all employees had professional and efficient behavior. Overall, we are very happy with the service we received! If needed, we will return for repair in the future. Many thanks to Gabriel and Gerber Collision and Glass! read more

Took my Tesla to Gerber Collision in Goleta after a little bump. They nailed it. Same Car looks brand new--paint match is perfect, everything lines up, sensors and cameras all good. Drives exactly like before. They were crazy fast too. Got it done way quicker than I thought--back on the road super soon. Best part? My schedule is nuts with work, and they bent over backwards to make it easy--early drop-off, late pickup, whatever worked for me. Kept me updated the whole time, no headaches. If you've got a Tesla (or any car) that needs fixing around Santa Barbara, hit up Gerber. These guys are awesome. 10/10, would go back in a heartbeat. Big thanks to Louie and the team. read more

Huge shoutout to Gerber Collision & Glass--you guys absolutely CRUSHED it on my truck! From the moment I dropped it off, the whole team made the process easy, stress-free, and even kind of fun. When I picked it up, I swear it looked like it had just rolled off the showroom floor. The paint, the bodywork, the little details--they nailed every single thing. I couldn't stop smiling driving it home! Big thank you to everyone who worked on it. Your craftsmanship, care, and energy really shine through. I'm beyond grateful and will be telling everyone I know: if you need collision repair done right, go to Gerber. You'll leave as hyped as I am right now! read more