Amazing! Amazing! Amazing! Went above and beyond!!!…read more Hope I never need again. But I would definitely come bback!!! Entire crew is awesome to work with!! Thanks Chuck!!!

Fantastic customer service! Attention to detail. Car was ready before planned & was clean and…read moredetailed! Would highly recommend! Chuck & Kevin shared updates & were always available to answer questions! Thank you for you friendly care!

I highly recommend bringing you car here for any repairs. Whether it be from an accident or even to…read moreget your own service done. They are exceptional with customer service especially if you have Beverly as your CSR. Syed is a pleasure to work with. He is efficient, quick and thorough. Although sometimes their pricing can be high, if you want it done right and quickly with regular updates, it is worth it. This is the Algonquin location. I have been there twice due to accidents (not my fault on either)

I had a very disappointing experience with Caliber Collision in Algonquin, and I would not…read morerecommend them based on how poorly my estimate request was handled. I scheduled an appointment for Friday, April 17, around lunchtime, to have two separate impact areas on my vehicle examined. When I made the appointment, I specifically explained that I needed two separate quotes: one quote for each impact area, plus a combined total if there would be any discount for doing both repairs together. I arrived on time and met with Nik Pigounakis, who inspected the car. To be fair, he was friendly, but he also seemed like he was in a major rush. He took photos and told me the quotes would be emailed to me. Then nothing. I waited all weekend and still had not received anything. On Monday near the end of the day, I emailed him to follow up. He said he had sent the quote Friday at the end of the day. I told him I had not received it and gave him an alternate email address. Moments later, I received the quote in both email accounts, which makes the original "I sent it Friday" explanation questionable at best. Even worse, the quote was wrong. It was a single combined quote, not the two separate quotes I had clearly requested when scheduling the appointment. I immediately pointed this out, and he said he would fix it and resend the corrected quotes. Twenty-four hours later, I still had nothing. I followed up again, this time expressing my frustration and asking why such a simple request was being handled so incompetently. I also told him I intended to write a review about the experience. At that point, he simply stopped responding. So after taking time out of my day, showing up on time, clearly explaining what I needed, following up multiple times, and giving them a chance to correct the issue, I was left with no usable estimate and no response. The lack of follow-through was bad enough. The ghosting after they failed to provide what was requested made it worse. Friendly service at the beginning does not mean much if the follow-through is this careless. Based on this experience, Caliber Collision in Algonquin came across as rushed, disorganized, and unprofessional. I will be taking my business elsewhere.

It was really easy to work with them through my insurance claim. The repairs looked great and were…read morecompleted ahead of schedule.

If you are looking for a place to have body work done on your vehicle (insurance claim or out of…read morepocket), I highly recommend Fix Auto. We had to get some insurance claim work done on our 2013 CRV because on a very windy night, a gate from a business blew open as my daughter was driving by and broke her headlight and put a really nasty gouge in the fender, so she reported to to our insurance company and as soon as she was able, took it to Fix Auto in Crystal Lake. When the claim was approved, my daughter had some issues getting the vehicle in to Fix Auto due to her job and school (Master's program), but Fix Auto was very patient and understanding. When the vehicle finally got in there, they went right to work and did a great, great job!! My daughter was extremely pleased!! She said it looks great!!!!! It's a done deal for us.....we will be taking our vehicle(s) to FIX AUTO for all our auto body work needs. Additionally....Need a rental while you're vehicle is being repaired.....a rental from Enterprise, Crystal Lake, can be arranged. YES!! It's like a one stop shop!! Call Jason at Fix Auto....he is a wonderful, hard working guy and will make your auto body repair job as affordable as possible!!

I went to A & E for the first time a couple of weeks ago. I…read moregot multiple things addressed on my vehicle, paint touch ups around the whole body, my bumper had broken clips and was popping out on both sides, I had clear coat failure on both sides of my bumper, as well as clear coat failure on my driver door which created a huge bubble that was only getting worse with time. Andrew was kind, helpful, and explained what he would be doing to all areas of my vehicle. On top of that he was able to get the work done in a timely manner which really helped me because I needed to get it in to get engine work done a few days after my appointment with him. It was very affordable and my car looks better than I ever could have expected. It was a very smooth and stress free experience! I highly recommend A & E.

Unfortunately I have had the need for their auto repair MANY times through raising five drivers and…read moremy frequency of car repairs! Andrew's car repairs are perfect in every way! Prices are fair and my cars ALWAYS come back looking new!

Fast friendly service. My car looks like new. Thank you for taking such good care of my car. I'm…read morevery happy.

I SO impressed with this company!! I had an accident and the insureds policy was paying for…read morerepairs-this shop was close to my home-. I went in for an estimate-they ordered the parts and made me an appointment for drop off a bit later. Dropped my car off, work was completed-looks FANTASTIC! Also had them look at one other electrical issue while they had it-fixed that too-for a very reasonable price! Brian and all the employees at Dundee Collision are professional, HONEST and GREAT at what they do! I will be recommending this company to anyone who needs repairs or work done!

GM Nick and Keigan at the Gerber in Crystal Lake, IL are SUPER STARS!!! They kept me well informed…read moreabout everything and Keigan anticipated every step and my every need. If only every employee could be like Keigan!! She is kind, polite, thorough, efficient, gregarious and she seemingly knows everything!!!! And I cannot say enough fantastic things about how professional and dedicated Nick is. He and his entire team did a fantastic job on my car such that it looks like it just rolled off of the assembly line. They even completed my car nearly a week early, and they kept me in the loop during the entire time. All I can say is WOW!!! Thank you again to Nick and Keigan and the Crystal Lake Gerber team!!!

Please do yourself a favor and Do Not visit this place. Our car was damaged inside and out after…read morethey replaced our windshield. I think if my 11 yr old installed the windshield I would have been better off. The worst shop that exists. Qualify is the worst Ever. I can't give no stars as a review or I would.

Crazy expensive for windshield wipers! I will not ever get these replaced at this location ever…read moreagain. Paid $86 for small SUV wiper blades. Ahhhhh

I walked into this business, with an appointment, and the place was crazy busy…read more Nevertheless, they were very kind in reassuring me that I would be helped soon. After 15 minutes Trevor called my name and we went over the problem, my right front tire. It had been losing air and they carefully checked it over, submerging it in water and came up with no air leaks. When I was concerned that they had not found a problem that could be identified and repaired, Trevor reassured me that the tire would be fine and sometimes there just is no answer for gradual leaks. He said" any more problems", give me a call. Thanks to Belle Tire in Huntley

All American worked with my insurance company on my behalf and advocated for the repairs to be done…read morewell and with full reimbursement. My car was parked and hit twice by a car trying to get away from responsibility. Tiana, Bill and the entire team kept in touch and supported the police report. My car looks brand new and I am so happy with the service provided!!!

I went in to have car appraisal and Bill helped me right away. very helpful and so nice! Felt…read morecomfortable with him and very honest! Thanks to my daughter for referring them.