I've used Jace and his team for years and will continue to do so. He takes pride in his work, is a genuine enthusiast from parts and techniques to fix up your car, to the best way to setup a race car! For many, the latter is not something you regularly need, but rather it speaks to his passion and the fact he approaches the work as a craft while providing excellent value. read more

Honest and respectable mechanic shop in the area. Thanks for the quick turn around, Jace!

They're the best for diagnosis & repair of German- made cars. ( BMW & Mercedes-Benz in our case) Previous owner spent months eval'ing new owner, & his (Axel)'s efforts are appreciated. Jace & his team are top-notch, professional, & competitively-priced; we'll continue to count on them when needed. Mike read more

I am very happy to post that German Auto did in Fact replace the Rear Deck panel that was somehow damaged during a recent repair . I would recommend speaking directly with the Owners in the event you have an issue . Do NOT Text as that seems to go nowhere . Good people running a service business and we are all looking for the Best we can afford , German Auto is worth looking at ! Jim read more

I brought in my e46 m3 to fix my loose shifter. Everything was taking cared of promptly. Car runs great now and shifting is much tighter! Highly recommend! read more

Great Workmanship, Service with Care, and Honest Estimates! I was looking for a reliable and trustworthy mechanic for my C63S, and I was lucky to have found Jace and team. They are knowledgeable experts who explained everything in detail and fixed my car for a reasonable price. They even fixed an unrelated issue I went back to get checked for free! It's hard to find good mechanics who also care about customer relations. I highly recommend them if you love your car. read more

Only place I will bring my 2014 MBZ 350GLK. My favorite part is that they always come in under the estimate and there's a secret discount.

Highly recommend this shop. I've brought my Porsche, Ferrari, and Mercedes here for service, tires, and repairs. The team is skilled, honest, and consistently delivers quality work at a fraction of the cost charged by dealerships. read more

I have taken my audi A4 for some real pressing issues (atleast for me) several times. They just make the whole process so much easier and offer a great deal of peace of mind! Highly recommend. read more

I've been a loyal customer of German Auto Care for over 8 years and highly recommend them. Jace and Dylan are fantastic! Whenever repairs are needed on my 2012 BMW, they take the time to explain what needs to be done and why. Their honesty and willingness to answer all my questions make them truly stand out. I wouldn't trust my car with anyone else! read more

East bays top auto repair !! There are very few people as passionate as the owner Dylan is, to not only help create a solution to your auto problem, but making the experience truly personable. I have witnessed the incredible transformation and growth of this young man since he sat in my auto shop class many years back. Get factory work at a reasonable price here. Happy Customer ! read more

Jace and Dylan and the whole team are fantastic. Quality work and great communication. Honest and fair without being pushy. Takes care to explain and show the process. Love this place! read more

Jace and Irving are the most caring and mannered auto mechanics I have met. they put you at ease and their service is impeccable. I did a ppi for a Porsche macan; they allowed me to come back to clear my codes and retweeted the car. they are my go to mechanic for German cars. please visit them; you will have great experience. read more

This is a terrific auto care spot, and I trust that Jayce and Dylan will build a lot of community trust with their commitment to quality service and customer service. While I had to go in just to replace wiper blades on my X3 today -- and inquire about replacing the warped rubber lining for the driver door handle -- they were just as committed to helping me out. This is a good sign, and it will keep customers returning. read more

Yesterday, I got a haircut in Danville. When I started my car, a dashboard light came on indicating that I have low tire pressure. I drove to German Auto Care in San Ramon to get my tires checked out. Immediately Jace who is one of the owners, saw a screw in my right front tire. He fixed it. When I asked him how much do I owe him he said, "It's free." Jace and German Auto Care did an excellent job for me! read more

Very knowledgeable and masters of all German cars. Friendly and fair.... Highly recommend.

Jace & his team are absolute professionals. I have had plenty of parts installed at German Auto Care as well stopping in for some repair work when my oil cooler went out. They are super communicative & thorough. Definitely the only shop in the Bay Area that I trust with my cars. Highly recommend! read more

German Auto Care - My M2 Competition - Auto Repair Near Me - San Ramon, California

Excellent service. Only does the work which needs to be done. Will continue to go there.

Jace and Dylan took in my 08 toureag v8 (which most techs dread because of all the difficult components to face) had slight issues from the timing chain skippin a tooth and couple of slight oil leaks .. knowing it was going to be a minute pit I had them take care of my stressful issues ... they gave me a time of completion and a very well quote of parts and labor... my suv was running like a top after jace took the time to give me a courtesy call that my cat was done... yes they said true to their deadline and now my suv is being driven by one of the kids and I now feel safe that their vehicle is good to go.. big shout out to Jace and Dylan and the rest of the crew at G.A. of San Ramon ... a j0b well done! read more

Towed my BMW in after having it diagnosed at a BMW dealership with a broken fuel pump controller. Of course the dealership found lots of things they recommended having done, which I was more than a bit skeptical. Jace is the current owner and coincidentally was my service advisor at Concord BMW, so he knows what he is talking about. He told me everything that needed to be done now to get it back on the road, a few items that would be a good to address given the age and mileage, and what could be deferred until my next service. Their price was fair, transparent, and significantly less than the Stevens Creek BMW dealer service department, which I knew would be the case, but WOW it was shocking to see both estimates side by side. They got me in and out in a couple of days and I will be a loyal customer going forward. I highly recommend them. read more

The best shop in California for service, maintenance, or anything else your car may need! I wouldn't trust taking my car anywhere else. Dylan is absolutely the best mechanic, he knows BMW's and that brings me peace of mind! With this shop and Dylan in charge of my car's serve and maintenance, I can keep commuting on the Bay Area's crazy freeways without worrying about a breakdown! read more

Been using German Auto Care for decades, and Axel & team were simply the best. Axel has since retired, and sold company to Jace and his team. Two important elements: 1) I know how exhaustively Axel vetted his successor, & 2) having been a handful of times to Jace in the last year, it's clear Axel was both discerning & thorough! Added service btw: they now do tires & alignment with new state-of-art equipment. They were, and remain the best in class. read more

Came in on a referral and wasn't disappointed. Have a 2018 540i that was in need of an oil change and some air filters. Dylan and Jace were great - could not have been nicer and more welcoming. Office/waiting room area was super nice and clean. Great communication, set expectations, timing and pricing was very competitive vs the STEALership I had been going to! Will definitely be back! read more

I was new to owning a diesel and didn't know how easy it was to fill up the DEF tank. They filled my DEF fluid and charged me $70 bucks. 3 minutes of work and $10 of fluid. I had to wait 30 minutes to get my car back. Total rip off. read more

I needed a new idrive controller for my BMW so I called them up and they got the part ordered up for me. When the part came in I went to have Dylan install and code it to the car, I was in and out in less than 30 min! These guys are great. If you need any service on your German cars I HIGHLY recommend them!! read more

I have been going to Axel (owner/mechanic) at German Auto Care for over a decade. We all know that German cars can be expensive to maintain but I always felt like I was getting fair prices from Axel. Oftentimes at mechanics you feel like you might be taken advantage of or that they may not fully fix the issue, that is not the case with German Auto Care. Axel will give his opinion and then actually follow up, if the issue is smaller than he originally guessed, then he will only do the necessary work, wont over charge. Don't think twice, if you want the issue fixed at a fair price, then see Axel. read more

First, let me start by saying that, my fiancée has been going to German Auto Care (GAC) for many years. We have three German cars between us (Mercedes E420, BMW 745Li and a Porsche 996) and I had been reluctant to take my car there because of the 20 mile distance from our home (a little inconvenient). Yes, I am lazy... Well, I am a now a convert. I had been taking my BMW to a local auto shop in the Emeryville area but had a difficult time getting results with a recent oil leak. My local mechanic kept misdiagnosing the problem, fixing 'God Knows What', and charging me for something that he never resolved. The oil leak got so bad that it ruined my alternator and the car started to have electrical problems in addition to the mechanical ones caused by the loss of oil. I took the car to Axel at German Auto Care and he figured it out. Not only did he resolve the oil leak, and replaced the alternator he found the crack in the transmission fluid reservoir cover that was causing the transmission leak that compounded the problems. My car now drives as good as it did when I first got it and my driveway is free of the pool of oil that resulted from the leak in the first place (Axel told me the secret to cleaning it up - "Kitty Litter"). Although all the repairs were not free, I feel that I was treated very well and am back in love with a the car that I was starting to dislike. I am very thankful for GAC and Axel for their Brilliance and Diligence in getting to the root cause of the problems and to my Sweetie for making me drive the extra miles to get true results. read more

I had issues with my BMW and Axel was very helpful and knowledgeable. He explained things in easy to understand terms and took care of the issues that I encountered. My car will be going there for all of its future maintenance. read more

I have been taking my SLK to German Auto Care for about 6 years now. Axel, the owner, has always been fair and courteous. The sole reason I found him was because the Walnut Creek Mercedes Service folks kept on charging me $2,500 visits and I was done! The summer of 2006 WC Mercedes charged $3K in repairs and then quoted for another $2,500 worth of repairs and I decided that was it. Then I found German Auto Care. I walked out paying $260 because the list of so called "repairs" that i needed were in fact, not necessary. So I have been going to GAC ever since. Recently, I just brought my 2011 GL there. I trust them... Even with my new car. Keep up the good work guys! read more

Continue to think very highly of these guys. Axel is the best.

My first visit to this shop. They fit my BMW brake job in on short notice and did an excellent job. I'll plan to make them my regular mechanic. Thanks read more

Very professional here. I can't say enough good things about Axel and his crew... But, here are a few specifics. (I own an E39 540i) First time taking my car to Axel he accurately diagnosed a failing component of my driveshaft. He knows these German cars inside and out and is very familiar with common problems/failures/issues etc. He didn't charge me for his inspection even though he knew I was having the new driveshaft installed by a friends shop. He definitely earned my business. Later, I brought my BMW back to him for new rear ball joints, upper control arms, and bushings up front. He also installed a new secondary air pump and new corner wedges to replace the damaged ones. While he was giving me a quote for parts and labor, he gave me the number of a parts supplier and suggested I check their price on an air pump to see if it would be less than the price he had listed. What mechanic does that?! Thank you!! "Here is my price... But, call these guys... They may sell that part cheaper." Turns out they were cheaper... By $140!! Thanks Axel! read more

It's been some years since I owned a German automobile but back in the day...Axel & crew were the greatest thing since ball bearings! Really. GAC was my go-to repair shop for a decade - 3 BMWS and a 300SD Turbo Diesel. Not the cheapest, not the most expensive...just the best. Just broke out of a beautifully manicured mini dealer/service center where I wasn't being treated proper. Not really the employees fault...just felt like I was on a waterslide with no ausfahrt. After cooling my RPMs, I called Axel for comfort and was thrilled to discover GAC DOES MINI COOPERS! Can't wait to visit their plain, boring waiting area again and to schnickschnack with those glorious grease monkeys. I read some of GAC's unhappy reviewers and realized they must be Porsche owners ;) If I could give Axel six stars on Yelp, I would. read more

Extremely poor customer service. I visited the placd and was repeatedly misquoted on the repair items for my Mercedes. Ye repair work took much longer than promised. And for the amount of money spent, the car was returned without washing. read more

I was looking at purchasing a car with a possible issue and took it to German Auto Care for an expert opinion. Axel was kind enough to have his mechanic Jim look at and verify the issue on the spot. Great service and an honest shop. read more

Keep it vague... Came here for long time, good service, highish prices Bought car from them was fed story about maintained from them since new, had all services, was sold to them by owner 150000~ on dial carfax after purchase 250000~ on dial Note that the 2 positive reviewers have only 1 review. Years of decent service, mind you, but still, loaded dice. I am NOT confusing this place with another one down the street. They repaired the "brake booster" on my car once when the culprit was the master cylinder. Also tore down the hood pad on my car without asking whatsoever. It was crumbling slightly, but they thought nothing of tearing the whole fucking thing out, leaving me with increased engine noise. That's a $90+ part with shipping, assholes. read more

I've had both my Mercedes (serially, not concurrently owned) serviced by German Auto Care since 2001. It's not cheap, but not unfairly priced, and they do a very thorough job. You get what you pay for, and Jim, the senior technician there, really knows what he is doing. I don't go there to admire the surroundings or spotlessness (it's a car shop not a doctor's office, dammit!); I go there to keep my car running as it should. The shop is excellent at fixing and restoring cars like my 1977 MB 6.9; expertise which is hard to come by these days. I've supplied them with parts I bought on eBay (I'm not rich by any means) which they installed for me, instead of what I assume is the norm of the shop providing them themselves at a markup. They even did some tricky custom work: fitting a modern, more efficient heater regulator (I forget the exact part) and hiding it so it looked original for a Concours d'Elegance judging (it passed, and the car placed 2nd in class at MB StarFest 2008). This review was not requested by anyone at the shop; I just wanted to relay my experience with them over the years, and that I've always been treated very well by Axel and his staff. Note: They are located right next door to a car rental agency. If I didn't need a rental, I've even been given courtesy rides by Jim or the other staff to the local BART station (Dublin/Pleasanton) if I've dropped off the car near closing time. read more

Axel and his staff have always done an excellent job fixing my car. I have been going to there shop for 9 years. Always good service, honest and pleasant to do business with. read more

The technicians may be knowledgeable and skillful in the repair, but I must submit my opinion after using its service twice (AC service), within a month. I brought my '05 SL in for AC service in late June because it wasn't blowing cold air; a few hours later I was told it was serviced and ready to be picked up. While there, the technician told me my low pressure refrigerant hose has a small leak, and the leakage was "Sniffed at the leakage rate of half an ounce a year", but my AC should probably get me through this summer at the very least. It seemed fair so I paid the $236 and took the car home. Three and a half weeks later, my AC was blowing warm air again and I later discovered it was due to the loss of freon, so much for that "Half an ounce a year leakage rate". This makes me wonder if a pressure leak down test was ever performed prior to recharge of my AC system, as a significant leak like mine would be very obvious during the vacuum leak down test. Anyhow, since I am a retired jet mechanic, and have owned and worked on older Mercedes before, I decided to replace the AC refrigerant hose myself as I did not need to evacuate the system due to complete freon loss. After the hose replacement, I stopped by and talked with Axel about this issue; I asked if he will extend a discount to "Recharge" my AC a second time, to which Axel said "Why should I? The work procedure will be the same as the first time you brought the car to us". Reluctantly, I chose to let him work on my car the second time because its close to home and I can walk back later to pick up the car. I just wish they could be a little more forthcoming and admit what they stated as a minuscule leak was mistakenly estimated. Its not about the money but of the attitude I received. On the other hand, Mark the office person was very courteous on both occasions. I paid another $236 to get the AC serviced, and so far, its still blowing cold air after I replaced that hose. Since then, I got myself a Mercedes STAR diagnostic software and computer system. I have so far, done my own R&R on the Active Body Control front valve block, flushed and refilled the ABC fluid twice, performed the Rodeo on the ABC system, flushed and refilled the automatic transmission fluid with filter change.....well worth the $$$ spent on the STAR diagnostic system. read more

i have owned 3 mercedes and 2 bmw's and mick has serviced all of them. he is very meticulous and professional beyond words. i took my bmw dinan to him after the warranty from bmw had expired. they had all the settings set to an ordinary 540i. it did not damage the car but were off, not allowing it's true performance to shine. in my very honest opinion, he is the best german made car mechanic in the state of california. and i do not lie, ever!!!!!!!!!!!!!!!! read more