Ian and Theresa are excellent and professional. Ian not just an excellent technician, but also…read morehighly skilled at diagnostics. I have had mechanics who's work I really trusted, but had occasional difficulties zeroing in on the actual issue. Not a problem with Ian. Theresa's administrative skills and obvious experience with BMW's is the perfect complement to Ian's skillset. Now if only I could get appointments less than 6 weeks out they would have the perfect shop!

Used Ian and Theresa's shop the previous few years (before recently selling my MINI) and they…read moreprovided the best service I've ever had from a mechanic. Great communication, reliable, fast turn around, honest and kind! Can't recommend them enough.

I wish I could give more stars than 5 for the high quality service and support that Leonard…read moreprovided to me. My wife and I had driven to Santa Fe from St Louis for a memorial for her sister A problem developed with the transmission on Sunday, the day before we were scheduled to drive home. On Monday, Leonard listened with empathy to my tale of woe, and offered to help when he could, even with a multi-week backlog. Thank goodness there were multiple cancellations that day. Leonard and his team were able to diagnose a complicated problem that required several hours to repair. He communicated constantly with me, while we worried how much longer we would have to stay in Santa Fe. Leonard and his team completed the repair the next day, and we were able to drive home. A big thank you to Leonard and his team for such terrific support!

Went to PT today and they were great - dropped me off at work, competitive pricing for Santa Fe,…read moreand let me know that there was a small leak I didn't need to do anything about besides keep an eye on it. Couldn't be happier.

We were left stranded near the I-25 on-ramp when the car simply refused to move in any gear. Santa…read moreFe is not our home town so we were ~really~ feeling stranded! Five-Hundred miles from home, we got the tow-truck and the driver suggested A-1 Transmissions as the place to get help. We met Matt who immediately came across as wanting to help but also told us he was quite backed up. He said, however, that'd he'd try to get us a diagnosis as soon as possible. To our surprise, the diagnosis was completed in only a few hours. The part we needed (shift controller) would have to ordered, then programmed for our vehicle. We decided to rent a car and go home and wait. Matt kept to his estimated schedule for the repair and also, to-the-penny on his estimated cost. We drove the rental car back to Santa Fe to pick up our car, but after test driving Matt said that he was sorry but there was additional damage inside transmission that they had missed The controller was definitely bad, and the fluid inspection had indicated no internal problem ... but there was an internal mechanical failure. To be clear, I don't fault the shop for the diagnosis. Here's why ... as a former mechanic myself I would have made the same diagnosis. When it was discovered, the best course of action is just to replace the whole transmission. Matt put us in touch with a distributor in California and got us his very best price on a replacement transmission. Then, he let us order it directly ... no middle-man markup. Now, we had to return home and come back once the transmission was received and installed. Another thousand miles round trip and rental car. When the car was finished, Matt went a long way to help us out with the expense of the replacement and I felt as though he went way above and beyond in his customer service to us. It was a huge challenge to have a major transmission failure while on a road trip but I could not have asked for a more supportive shop than A-1. I also wanted to mention that I am very impressed by Matt's technical knowledge and obvious level of familiarity through experience. To summarize, we had a one-star kind of night with a broken car in a strange town and Matt turned that into a five-star experience with his shop. Everything about our situation was handled professionally and with utmost courtesy. He called us when he said he would, he always came to the phone to talk to me when I called him and he remembered us by name after two weeks' time gone by. The car came home 500 miles as our "test" drive. It worked flawlessly; actually it was better than the original transmission. So yes, I recommend Matt and A-1 should you need transmission work. I might go so far as to say go out of your way to use that shop.

I have a fried transmission after less than a year and six weeks of waiting. I'll see how this is…read moreremedied after contacting them during business hours. I spent $5K, with a five year warrantee. On account of this, the other components are not worth attending. I have no clue what they used for it. Used or reconditioned.

What makes a really good car repair shop? Doing meticulous work every time. Keeping you informed…read moreabout future maintenance needs. What makes a great car repair shop is standing behind their work no if , ands, or buts. Carlos and his crew are a great repair shop at Toyautoman. For the past 10 years I've not taken our Lexus SUV's anywhere else.

Toy Auto Man is excellent. They are friendly and very thorough…read more They answer your questions and do great work. You can count on your car receiving the of best care! My 2003 Lexus is still going strong.

We called because we thought we had problems with our fan belts. Allen fit us in at the last minute…read moreand quoted us a very reasonable price to do an overall check up and to make sure we were safe to travel 300 miles home. He checked everything and fixed the problem which was two car parts hitting each other - we have an 18 year old Matrix so that's nothing unexpected - and charged us nothing more than the initial quote. He was great to deal with and we just wish he was in our town. Santa Fe is lucky to have him.

Allen has been a trusted mechanic and business owner that I have been returning to for the past 13…read moreyears. He communicates and sets expectations very clearly and does not commence work until he has fully diagnosed the issue and let me know about the price, the time and every aspect of the repair process. He as always willing to go the extra mile for customers, whether it is putting you in a loaner car, working with you on payment/budget and timely turn-around of repairs. I will continue coming back as this is one of the best independent repair shops in Santa Fe. We are lucky to have you, Allen!

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

I took my Porsche in to them. I live in Taos so had it towed the 65 miles to their shop in Santa…read moreFe. They diagnosed and fixed the problem and I felt the price was fair and their work has been perfect.

Got a Subaru fixed to sell by them and it came back with a swapped out speedometer, which we didn't…read moreask for or were told about. I was made aware when the girl I sold it to asked why it's in kilometers. My girlfriend's dad said the next day, don't worry and gave us a discount to keep the swapped speedometer. This was so they could put the lower American speedometer in a wrx and sell it for more. Again we went in for a head gasket fix and they changed our fucking speedometer. Might be cheap but you'll probably end up having to repair the same issue later on.

Carlos and company are first-rate honest folks who know what they're doing. What a relief to find…read morea shop like this one. Highly recommend.

Went in for an oil change and a quote to her sway bar like replaced. Everyone that I spoke to was…read morefriendly and knowledgeable. Both services were taken care of the same day in a reasonable amount of time. Very happy with the price for the services provided.

Quite knowledgeable staff and excellent customer service. The owner is honest and their prices are…read morefair. I highly recommend.