Our 24 year old W210 E320 had a transmission failure at 176,000 miles. Craig and his team diagnosed the problem and rebuilt our car on budget and correctly the first time. Craig kept us in the loop with all issues and told us what had to be done to fix the problem. As usual, the car was fixed on time and budget. Upon me picking up the car, it has never run this amazingly well. I strongly stand behind the team at German Motors for all your German Vehicle needs. read more

German Motors - Our 24 year old Mercedes - Auto Repair Near Me - Cotati, California

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Everything, They are very attentive and listen to all your concerns. Fast Service and extremely clean in appearance and workmanship.

I recently had a great service experience at German Motors I felt that the owner was extremely knowledgeable, reasonably priced, and very trustworthy in his role as a service advisor. I would not hesitate to recommend German Motors to anybody who owns a German car read more

German motors quickly repaired my MBZ blown hoses...with out costing a fortune. Also repaired my daughters MBZ sensor at a fraction of the price. They are a great company. ps ask to see Dave's dog...hes the best toooo. Highly recommend and am very grateful for. read more

Craig is an expert mechanic and does great work. He works on our BMW and our Cayenne. Highly recommend!

Been taking British and German cars over to this shop over 18 years, They know their Euro's and yes it's expensive for some services of course for owning a European car but all cars are expensive now to work on. Some services are more affordable at this place then others. The service is great and prompt. I've brought my Jaguar, BMW'S, Volkswagens, Porsches and Benz's here. My parents also take all their vehicles here. For repairs to simple maintenance it's my go to shop. Make a appointment, it makes everyone's lives easier plus they can order parts before you turn in you car for service. read more

Just started bringing my 2018 Mercedes S-450 to Craig and he's a great mechanic- pricing was fair and my car was in and out very quickly and efficiently. I actually can feel my car driving better since he performed my service B. Thank you Craig & I will be back! read more

German Motors - Auto Repair Near Me - Cotati, California

Local and Specializes in Audi service, we're knowledgeable and responsive to what my specific needs were. Happy to have a place I trust and has a good reputation that's local. read more

Called them to see if they could get my BMW in same day and the guy on the phone laughed at me. After laughing he kept repeatedly asking me "who are you?" like I was joke to him. He was so rude that I thought I called the wrong number and not an actual business. I've never had a business answer the phone and laugh and ask me who am I after asking for a service as a paying customer. Their whole business it service so it's not unreasonable to expect service. He just laughed said his calendar was full and hung up. read more

My hat is off to Craig Cassidy of German Motors in Cotati CA. Just finished doing some work on an old 190SL.... Must say the work that he did do was exceptional! I actually cried when I drove her again because she hasn't driven this good in such a long time! Also teaming up with BK Upholstery whom did the soft top replacement! Zoom zoom zoom! I love it and highly recommend German Motors in Cotati..... read more

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Craig and Dave are the epitome of honest. I've had several cars with various problems with these guys and it's always the same story. Craig communicates very well, explains what options I have and is always quick to do the right thing even when it means a much less expensive repair. read more

Glad to have found Craig and German Motors since moving to the North Bay! The GM team has always been professional and efficient. They are who you need with an out of warranty German car! read more

Amazing! Very nice, thorough, and fast!! Appreciate his willingness to fit me in their busy schedule, price is right

My daughter took her mercedes there because a service light was on. Her first time ever dealing with a mechanic, she said whoever she dealt with was rude at first. 4 hours later she was able to get her car. I was looking over her receipt when she got home and she paid $228 for a oil change. I called the shop to confirm what exactly was done and he said yes it was a glorified oil change. She definitely was taken advantage of being charged $105 alone for labor. We will never take her car there again. Lessson learned. read more

Knoll and Craig are Great, I bought a VW Jetta from Knoll, he is the sales side of the team and Craig owns German Motors, the entire experience was great for buying the car to the fact that Craig called me about 15 minutes after I drove it away and said he needed to change the oil of the car and asked if i could bring it back!!!! talk about service, it was great. The car runs great and I had the confidence that it was maintained because of the excellent reviews German Motors has, so if you need a used car call and talk to Knoll he is a straight shooter and great to deal with and of course Craig and his staff will keep it running awesome. thanks guys, Chef Glenn read more

Good guys. I like Craig a lot. He has kept my old Mercedes going and going, almost at 400,000 miles now. And old friend of mine told me when you find a good and honest mechanic hang on to him! I have also taken a friend there, she said German Motors was cheaper and better than her mechanic in Berkeley. read more

Craig, was fantastic. Straight talk no BS. I brought in my 1981 528i BMW due to electirical problems. I had taken my car to other mechanics of note but without luck. German Motors diagnosed the problem within one hour and fixed my car. Bravo. I have been to some other "so called experts". All I can say - take your car to German Motors and speak to Craig. read more

A good mechanic is hard to find. Luckily for you, you'll have to look no further than Craig and the team at German Motors. I brought my vehicle to German Motors after months of failed fixes by other mechanics. After running a diagnosis, Craig was able to pinpoint the problem, offer a solution and I couldn't be more happy with the results. Craig is friendly, honest, and knowledgeable and I highly recommend his services. read more

Got my v10 m5 on the road again and it's running great... after it wouldn't even roll out of my driveway

These guys are truly the best in town. I've purchased a car from Craig and have brought 6 cars here over the years. Great customer service, knowledgeable, honest and prices are better then anywhere else (especially the dealer). They even got me an additional car key and mailed it to me while in San Diego. If that's not great customer service, I'm not sure what is. read more

German Motors - Auto Repair Near Me - Cotati, California

I have no problem giving these guys five stars. They gave me nothing short of five-star service. They were HONEST and knowledgable of my 2004 Mini (which was in for it's big and oh-so-important 100k service). Couldn't have chosen a better shop. I'm happy to have found my regular place, and will continue to go there as long as I own Euro cars. read more

Just has my wife's 2003 VW Passat 4Motion V6 wagon serviced and brakes done at this shop. I was thoroughly impressed with the customer service and honesty these guys had. They never pressured us, or tried to up sell on parts or services we didn't want, or need. I was given a general quote over the phone, which help us formulate our budget for the requested repairs, which was great. These guys went the extra mile to take care of us. In this day and age these guys are truly a rare breed. We will NEVER take our car to another mechanic. read more

We have three BMWs in our family, and Craig and his team have worked on all of them. I wouldn't take them anywhere else. These guys are real pros and Craig is a pleasure to do business with. They even worked on my old 1991 Chevy pickup when it needed some TLC. read more

Great service, straightforward and always helpful. Craig gets to know his customers, their car's needs, and the best way to get done what's needed with the least amount of hassle. Craig has gone above and beyond several times finding solid and cost-effective solutions for keeping my VW Jetta GLI running it's best. Highly recommended shop! read more

I have taken both the cars to Craig for over 3 years now and I am consistently impressed with his efficiency and knowledge. His support staff are a pleasure to work with and treat you with a great deal of respect and care. I can comfortably refer my fellow Yelpers to Craig, he will work hard to earn your business. read more

Holy cow! I love German Motors. My trunk wouldn't close. trunk actuator busted! Craig (the owner/operator) says it's gonna be about $125 for the part alone + labor. I said okay. He comes back out and says "we were able to mold your spring back to where it would latch. Only charged me $40. Seriously awesome. Don't get me wrong, I've paid him to fix oil leaks, coolant leaks, and many odd problems and he's always so fair and does good work. Never tries to oversell me or anything. I just feel like people need to know there's a good, honest mechanic in town. read more

I can't say enough great things about the guys at German Motors and Craig. He is so honest and has incredible work ethics. He fixed practically everything on my 325ci BMW...an overhaul was needed and he didn't miss anything. He was so easy to work with and my car ran beautifully after all the work was done. Worth every penny, won't go to another German car mechanic ever. He is the guy! Thank you thank you :) I love my car read more

These guys are awesome!! So knowledgeable, friendly, and respectful. You need to know you can trust your mechanic... and these are the types of people you can trust!! Great work fellas, keep it up! read more

I feel like they are honest & trust worthy....and not trying to scam a gal ; ) thanks!

Horrible experience. They had a BMW x3 for sale on Craigslist. We contacted over Labor Day weekend and although they were closed... salesperson agreed to meet us next day at 10am. We drove up for the appointment... inspected the car... took a test drive and my wife and I agreed it was the car for her. We pulled up back in and sheepishly the salesperson said I'm afraid I have some bad news for you. While you were out for the test drive... I sold the car to someone who apparently drove it the day before and that he had processed their Credit Card over the phone while we were out. Simply horrible thing to do to us. All he had to do was say there was a person who tested the car earlier and that our purchase was subject to his possible purchase, or tell other person that since we were out driving it, he had to wait for our decision. We were set on the car and couldn't believe it when he told us this upon our return. Don't trust them! read more