Extremely professional, friendly, and fairly priced. Great service for my 1961 Borgward Isabella Coupé. Thank you Ralph and Mark.

Detailed inspection, with my transmission fluid change, for my Mercedes-Benz E350. Low pressure and friendly. The work was done quickly, and had a good price. read more

Picked up my car from German Motors today. Was greeted by Ralph with a bug smile. He told me what the tech diagnosed and what he had done to repair. They even told me the exact location and issue of the parts replaced. Someone asked me why I go here and not I the big dealership stores. Well the team here has worked on 2 of my BMWs and always been 100% honest and tried to save me money where it can be saved without sacrificing quality or performance. I trust Ralph and his team if experts 100%. Thanks again. read more

German Motors - My love - Auto Repair Near Me - Sacramento, California

I had a parking lot mishap in my boyfriend's car while backing out of my parking space. I had body work on the car and they repaired his Audi like new. Later I had a 75,000 mile check on my Audi. They didn't try to sell me new services or other items like the dealer. They showed me the results, told me how long I could go without the work and no pressure. Love these guys. Great service and friendly happy people! Doesn't get better. read more

My 2014 X1 suddenly died on the freeway at 10:30 at night. I live really far away and towing it all the way home just sounded like a silly idea. Opened up Yelp and found this place was only a mile and a half away. I had it towed there and dropped my key in the dropbox. Called them first thing in the morning and they were great. The first day I feel like was kind of wasted (they spent the day trying to charge my battery apparently), but they had my car fixed and back to me by the second afternoon. It's the first time I've had to have any kind of an emergency repair on any of my BMWs, so yeah it was expensive, but not really sure how that could be avoided. Steve was fantastic and worked with me on the price a little bit. I was just glad to have my car back. Would recommend and will return for any future issues. Thanks for getting my car back to me so quickly, you guys! read more

This shop is owned by CROOKS! STAY AWAY!!! I was quoted $1k for a valve cover replacement for an 54. As soon as the vehicle was delivered, I received a call stating that parts have gone up in price and it's now a $1414.00 job (parts going up over $400.00 in a few hours). After a day, I received another call stating they need more parts and the total cost will be $1717.00. Keep in mind that book for this job is about $900.00. I paid the inflated amount and after a few miles the CEL was on again with the same code that it went into this shop. Scary to think how a more complex issue would get fixed. TAKE HEED AND STAY AWAY!!! read more

I own a 2013 Mercedes E350 Cabriolet. Found German Motors via Yelp based on their rating plus interaction over the phone to set an appointment. The appointment was to mount a 1 1/4 inch bike receiver hitch. Based on my error, I had ordered the wrong after market part and Ralph immediately called me to present options. Although none of the options worked the reason for the five star rating was due to the professional customer service both Ralph and Dan demonstrated in trying to assist and problem solve. It demonstrated to me if they take this kind of care prior to install or work on my car - the actual work desired would have been done professionally and right. Bottom line I am shifting my service needs to German Motors as like many, thought my only option was the Mercedes Dealership. Kudos to Ralph, Dan and Steve who took my initial service call. read more

Not going here no more. They just took to long, over a month just to tell me I have a bad engine .

Shop has been around for a long time and have serviced multiple cars here ever since my very first car, the people are all super nice and welcoming and flexible and the prices are great especially considering they are very open about recommendations and advice. Love them! read more

Called Wednesday and was told to drop my car off Thursday and it would be done Friday I didn't get my car in till Wednesday the next week in the second day of having a car it turned off in still is having problems I will never bring my car to this place again my car jerk real bad sometimes an wants to die my car hasn't never done that an I only take my car in for a tranmission flash read more

Honest and reliable. They go above and beyond. It's so hard to find a trustworthy mechanic. Look no further, this place is for you. Thank you for your work Ralph and all! read more

My husband had his engine switched out on his 2003 bug and he feels he was over charged for the work that was done, he researched the parts and did comparison, he like changing his own oil they did not hand tighten the filter. He is not happy with their work and will not be going back to them read more

They have taken care of my 1988 BMW 528e pretty well now for about 5 years.

Definitely highly recommend this place. They are such a great and honest group of mechanics! They will explain whatever the issue is and the cost thoroughly and won't pressure you into services you don't need. They will also give you a free ride home if you need it and have a rewards program too! read more

I must say that this is the most honest and best shop around town to take your European cars too. Steve and Ralph not only deliver but they do so with pride and a smile. They took their time to repair my car in stages and made sure to not just throw repairs out there and see if it sticks.. Hands down best shop around give them a chance and you will be completely satisfied with the job the first time around.. Thanks again Steve and Ralph you have a customer for as long as I own a BMW.. read more

Very happy with the service I have received at German Motors. Fair prices and I appreciate being reminded of future needed repairs so that I can plan / budget. I noticed another reviewer mentioned the convenience of extended hours and a friendly towing service that will invoice through German Motors. I have taken advantage of both and concur that the convenience was a real stress reliever. I recommend German Motors without reservation. Steve and Ralph will take care of you with respect and competence. read more

Excellent service. Have been taking my BMWs here for over 10 years. They are always up front about what has to be taken care of and what can wait and what I should plan for based on mileage, which really helps for budgeting. The same mechanics are always there, which is great. They don't seem to have very much turnover at all. The owner, Steve, runs the front desk. I like the consistent service. I highly recommend them. read more

German motors know Mercedes and they use quality parts and they complete the job without delay of some shops.They even have some parts in stock. I do not believe the review that mentioned bad attitude and ghetto like.. The staff are German motors are very nice and they treat you with respect. I have used the dealer and several independent shops in Sacramento and German motors is the best of all I have tried. read more

Steve is the owner and as honest as they come. Great quality service, reasonable prices and most importantly, knowing that you are not being ripped off. Highly, highly recommended!! My only regret is that I didn't take my car in there for previous auto repairs that I needed. read more

I have a 2008 BMW X5. One day it wouldn't start. I had it towed to German Motors. Shortly after they received my vehicle, I received a call. They diagnosed the problem (it was the starter). The staff was so friendly, knowledgeable, and experienced. They did their due diligence to get to the root of the problem and not just give me the run around of what the problem could be. As long as I have a BMW, they will be my go to spot. read more

Just German Motors... its in the name! I have know these guys for 20 years. They do work the old fashioned way... they break it down and build it back up... grease and all. The owners and men who work here are from the 'old country" part of Europe and know these cars like no body else... One day I asked Joe, if he had any choice between the makes... and he said BMW over Audi any day of the week. good info if I ever win the lottery to afford a German Car! read more

Elizabeth, Cruise America Rep. at German Motors, was very courteous and informational and very accommodating. Upon returning vehicle it was smooth sailing. We truly enjoyed our time. Thank you Elizabeth. read more

I am happy to give German motors on Folsom boulevard 5 stars for their honesty, hard work, follow through and diligence! When other shops could not complete my repair job, German motors was there to rescue and it goes without saying that Scott is a true professional and very knowledgeable about German automobiles! I encourage you to take your own vehicle there for repairs when necessary you will be glad you did.. read more

German Motors - Simply The Best! - I've been taking my cars there for over a decade. And I'm still pleasantly surprised - that in this day and age - they still maintain excellent customer service. They're always honest & knowledgeable, with fair prices. They are simply the best! read more

Steve and Ralph and Scott are my go to guys for all my mechanic needs. I have been taking my bmws and Mercedes s430 here since 2007. They have always provided honest, professional, and reasonably price service. I recommend them to all my friends and family. read more

OMG. Pinocchio is alive and well at German motors! Elizabeth pretended she was capable of repairing my car! Although she came highly recommended....she had no idea and clearly had never done this job! She made false claims and " had to hang up and get a drink of water" when her lies where confronted. She kept my car for 2 weeks and then cancelled the job. Clearly NOTHING WAS done in the 2 weeks! Her response... " we learn as we grow"! REALLY! Not on my JAG!!!!!! She made promises she never kept.. "I'll give you daily updates". Never! When I asked for them and for pictures of the progress, she cancelled.the job! Ultimately, it was a 2 week car wash!!! She seemed very sweet but clearly not off more than she can chew! read more

Well I needed an estimate. I already had one but I usually will get 2 or 3. This place was $100.00 more for the same repair. No thanks.

charged 225.+ for ONE control arm when I can get BOTH control arms PLUS sway bars links for $145 on Ebay Does this seem fair to you? read more

I found them on Yelp and was happy about the high star rating. Ralph was friendly on the phone despite me calling 10 min before closing. My car was broken down about 2 miles away so he recommended a tow service he does business with. They were also very nice & billed through the garage. My car was at German Motors very early the next morning. Repair began quickly. Car was ready by lunchtime. Here's what's important: - They arranged for me to drop off the key after closing time. (Employee was working late & was expecting me out back.) - They did only the repairs I came in for. - They pointed out that my wheels were out of alignment and my tires were worn and suggested fixing them (without being pushy). - Their price was very reasonable. No upsells or add-on costs. Came in below estimate. - Relationship with the towing company enabled me to pay entire bill in one place. - They did the repair very quickly. Job well done. That's all you need, right? Highly recommended. read more

I've been a customer at German Motors since 2016, from day one it's been red carpet service. I've purchased a car, had my serviced and had bodywork done. Today, I got in a fender bender and and within 2 hrs, the German Motors team, Elizabeth, Scott and Ralph had me in a loaner and had all the info they needed to deal with insurance and get me repair moving forward. I can't say enough about the high level of customer service, high quality work and the super friendly, helpful vibe you feel every time I'm there. Go German Motors!!! read more

I have had my MB serviced at a few "boutique" shops and German Motors was the most expensive, ridiculously expensive. Suggested $467 for a front wheel bearing repack, got it done at Les Schwabb (who is qualified to work on foreign cars) for $95 plus $50 for front seals. Extremely snooty, just like MB of Sacramento. I was left wondering if their service was dusted with gold flakes after being made aware of their prices. There are way more reasonable shops out there without the attitude. Why pay a Mercedes Benz Tax when it isn't necessary? read more

Took my Lotus Evora to German Motors on the recommendation of Matt over at Stewart's. Elizabeth and Steve both took very good care of my car and worked diligently with the dealer and warranty company that was covering the body repairs. The end result was significantly better than I had hoped and will consider GM in the future for any bodywork. read more

Was referred to German Motors by Stewarts Auto & I couldn't be happier! I reversed out of my parking spot this morning and scraped my passenger side along a white wooden pole which left white paint on the side of my car. I was soooo scared it would be an expensive fix as most are on my LR2 and was very nervous about going to a new place. I spoke with Steve & Ralph, both we're very helpful. I'm not sure who helped me when I arrived, I believe it was Steve. He got the paint off my car in 15 minutes during my lunch break FREE OF CHARGE! I will definatly be back to fix my dents/scratches in the New Year. I had a great first experience, I will be back & I will recommend GM in the future. Thank you GM!!! read more

I have heard stories and dealt with a number of different mechanics and garages over the years and at this point, I'm always skeptical and general do not trust places, I always go and get a second opinion. With that being said, I took my X5 to get a second opinion after one shop had quoted me around anywhere from 16-2500 regarding an issue with my brakes. I was shocked as I had just had my brakes replaced. I then took it to German motors, they too felt it was the same thing the other guys had diagnosed, but I asked for them to give me a night to think about it. After a few missed calls from them, I finally called and was ready to tell them to go ahead and let's make the repairs. Was looking at around 2,000 if recall correctly. (I also double checked the price of parts (stepdads family owns a few NAPA's) and got an idea on labor from back home East Coast )and I will say German motors was spot on and very competitive with pricing as well. SO I make the return call and I got probably some of the best news I've ever gotten concerning a car. There Mechanic had fixed the issue when giving it one more look over. It was an issue with the actual pedal and something blocking it from fully depressing. So, I essentially went from 2k to under $200 (they addressed several other issues for me as well, was a great deal and cheaper than originally quoted). So these guys very easily could have pocketed 2k like some mechanics sadly do, but they didn't. I can honestly say I trust these guys and that's very difficult for me to do with all the stories you hear from nightmare garages and or mechanics. I can say with 100% confidence that these guys have morals and are as honest as they come. If you're on the fence about where to take your vehicle, especially a German vehicle. You have found the place, I wouldn't go anywhere else. In addition to the above, they are friendly, work extremely fast, communicate well with multiple calls, the place is clean, it's easy to find, and it's accessible. There's really nothing to complain about, they really deserve more than 5 stars based on my experience. Thank you all again!. read more

German Motors has always taken great care of my Z4M. They have kept it in great shape. Regardless of the wear and tear I put on the vehicle, every time I get it back it feels new again. Anyone with a BMW knows the sheer joy of hammering the accelerator, and these guys make sure that smile returns each time I crank the ignition. They've done my filters, oil changes, tires, spark plugs, balancing and alignment, and repair on the S54 Vanos oil pump. All the expertise from BMW certified mechanics, with a much more personal relationship. Wouldn't take my M series anywhere else. read more

I can't say enough how grateful I am for German Motors. I have a VW Passat Wagon that I dearly love and German Motets is the reason that my next car will also be a German car. Seriously, my decision for my next car is heavily weighted by the fact that I want to stay with German Motors. Everyone at German Motors is so nice and trustworthy. The service is exceptional and they make it easy because they will either give you a ride to and from or loan you a car, even one for dog owners. Not only do they repair my car but Scott has found tires for me when I needed them, answered questions about what kind of car I should buy next, and they do body work as well. It's a great place, you can't go wrong! read more

I was recommended to come here. The person that estimate my car first asked me if I know anything about cars...hmmm lesson learned, if any body shop ever ask me that again..RUN FAST! Anyways the person that deal with me was very nice, called me 2 to 3xs a day till I finally brought my car in to get it fix, she told me she was going to call me to let me know what's going on with the car but I didn't get no phone call whatsoever till the day b4 to pick up my car after 3 weeks. Got there, the car look like crap, so very sloppy work, u can tell the paint work was also sloppy too. There's small paint chips inside door area. And at least wash my car b4 u give it back to me. Never ever come here again and would never recommend anyone I know to come here. Smh. read more

I love these guys. They do good quality work for a fair price and they are honest and proactive with letting me know of future repair needs without pressuring. I would definitely recommend them! read more

My wife took her car here for some body work. Elizabeth assured my wife that German Motors would resolve all insurance issues directly with other motorist insurer . On a separate note, my wife had asked about getting a scratch fixed as well. The body work that was preformed was hardly up to satisfaction. Then on the additional "scratch" repair, a quote was never given, consent to do the work wasn't given, yet when she went to pick up her mercedez, she was told by SCOTT (the manager) she is to pay approx $667.00 or she could t pick up her car. It has been over a month of waiting for someone to figure out how to refund the money that was never agreed upon or given consent to do. We have emails of ELIZABETH instructing my wife to file a claim with her insurance company, and they would in return give my wife the $1000 deductible... insurance fraud? DONT DO BUSINESS here read more

After my service experience, I will return here if I need any help or advice with my BMW. Somebody stomped on the roof of my car. (I know it makes no sense.) The staff at German Motors was very kind and friendly, as this was the first time I've had to get body repairs so I wasn't quite sure what I was doing. I was given a great estimate in comparison to 4 different shops I tried nearby. They estimated the job would take a week, which sucked, but I was sent a text everyday with a picture of the progress on my repair, and was surprised to recieve a call only 3 days later telling me my car was ready for pick up! I returned to the shop to see my car repaired as if nothing had ever happened and the guys were also kind enough to completely wash my car and clean my rims too! Take your german car here for any service/repairs!!! You will not be disappointed! read more