New to area, had AC issues in 90 degree heat. Able to get next day appt and they were able to fix…read morewithin the day! Price was what was anticipated. Appreciate the timeliness and customer service!

Says they are open on Sundays but I drove her on a bum tire and they are fully closed with no…read moreexplanation and nobody working. Sign says they should be open. If you are going to have hours, please stick to them.

Took my car Mini Clubman 2023 due to brake message. Got it back the next day, they had to order…read moreparts. Got me in ASAP. Even had someone delay lunch to get me my car back since I had an appointment later that day. Price was about the same as Mini in Cincinnati quoted. Expensive, but that's Mini for you. Very courteous always.

Honest and reliable! I trust what they say and know that they will not try and sell me something I…read moredon't need.

The folks at Conn's were very kind and straightforward about the repairs. The estimate was…read moreincredibly accurate. Kim in the front office is so nice. What a great and friendly manner she has. My car was actually ready one day earlier than it said it would be and they washed my car and vacuumed it out for me! What a great shop. No wonder they're so popular! Everybody should go to Conn's.

Found this business on Yelp. I visited the location in…read moreJTown. I recommend. There's a designated area for estimates, the office runs like a well oiled machine. They called me to remind me of my appointment, and they were ready when I got there. Received an estimate and a realistic time frame when to expect the job to be complete.

If i could give zero stars I would. Don't buy anything from Bmw of Louisville! Don't get your car…read moreserviced there! My husband and I purchased an 2012 Infiniti M37 in 2020 and within a week the A/C compressor needed to be replaced. We called to see if they would help us out and they said No. Then my husband purchased A BMW 530I in February 2026 for our son. 3 DAYS later we called them saying the A/C wasn't working. We called the GM and they defended the technician who performed the inspection and refused to help out with the car repair! He said the technician tested it and it blew 43 degrees. I asked him if it was before the freon was put in or after. My husband also called. GM never said sorry. They screwed us on our cars twice! INFINITI had new A/c and electrical panel with months of purchase. They had to be replaced and they claimed it tested perfectly and wouldn't budge on price! Only repaired a couple of scratches on the BMW. We will never buy another car from them again!

Bought a 2025 X-5 which I designed with the help of William Hurst. It's a beautiful vehicle, and…read moreit came within 2 weeks. Wow, such a smooth experience even though my resides address is Montana!. Perfect service by salesperson William Hurst, even though he had to change his mobile phone number in the midst of the process. William is always a phone call or text away when I have a question - Perfect service - he's the best.

If I could give this place a 0 star rating I would. I had an awful experience at Oxmoor Collision…read more Their service is terrible, their staff is rude, and their pricing is beyond unreasonable. I came in with a small dent and scrape on my car that they themselves described as "minimal," yet they had the nerve to quote me almost $5,000 for the repair. As a college student, that number was absurd, but honestly, it would be ridiculous for anyone, student or not. Marcus, in particular, was dismissive and condescending when I questioned the price. Instead of showing any understanding, he spent the whole time trying to justify a completely outrageous bill. The lack of respect I was shown made the experience even worse. Bottom line: Oxmoor Collision is overpriced, unprofessional, and disrespectful. Save yourself the headache and take your car somewhere else.

I recently took my 2021 Mazda to Oxmoor Collision Center, a recommended body shop partner of my…read moreinsurance company, after an unfortunate door scrape in a local parking lot. - 5/5 - Responsiveness to the claim and being able to get my car in for service. - 5/5 - Communication from the body shop with updates on the repair. Even with parts backlogged (supply chain, looking at you!) they were able to find creative solutions to finish the job, all while keeping insurance in the loop. - 2/5 - Initial repair quality. There were some obvious details missed in the install and door paint that I would have expected to be seen and fixed before I ever saw my car. My observation is that quality control was a challenge in the shop for this repair. - 5/5 - Responsiveness of the shop general manager when I was unhappy, and commitment to getting the job right. While I had to take my car back in, he worked with me every step of the way to ensure final repair quality was to my satisfaction, and even left me with a thoughtful $20 gas gift car after the repair was complete for the trouble. Overall, 4 stars but I can see where when firing on all cylinders (so to speak!) this shop would typically be a 5/5. I have confidence that they want to satisfy every client, every time, and I appreciate how they worked out an issue with me. I hope to not need their services again (fingers crossed!) but I would not hesitate to bring my car to them in the future or recommend Oxmoor Collision to a friend.

If I could give this place zero stars, I would. My experience here has been nothing short of…read morefrustrating and disappointing. This all happened within one week: The first issue: I took my car in to get a headlight fixed. Simple, right? Apparently not for Ken Towery. I drove home only to find the headlight was still out. So I had to go all the way back. I dismissed this mistake for human error, and went on my way. Then came the second issue. My car had a consistent oil leak, which they dismissed as "residual." Despite me pointing out the large puddle under my car, they still insisted it was fine. After they supposedly "worked" on it, the leak actually got worse. When I got home, I found an auto part sitting in the back of my trunk. Turns out, that part was related to the leak they claimed didn't exist. If I had not caught this, they would have sent me on my way and pocketed my money, knowing that my problem was not fixed. Misha Simms was the one responsible for all of this. No apology, no accountability, just lies and excuses. It's clear this place has no interest in solving your car problems, only in charging and gaslighting their customers. As a young woman, I can't help but feel like they tried to take advantage of me, assuming I wouldn't know any better. Save yourself the stress, money, and time--go literally anywhere else. Ken Towery doesn't fix problems; they create more and try to hide it.

Bad experience with expected date of completion. Received no phone call to notify me that it would…read morenot be ready on Saturday, when I called Saturday afternoon at 2:55pm. I asked... "it will be done by end of day today". I took an Uber with my two kids, had to pay for it, and was told that the car was not done yet. And that as such, it would not be done until Monday. They didn't reimburse me for the Ubers that were completely their fault, **if only they had picked up the phone to call me and let me know that they were unable to meet their expectation that day.** I was livid. And then, when I picked it up today, the air conditioner vent in my van is busted. It will not move anymore. I showed the guy on duty, and he gave me no indication that he or anyone else would be of assistance to me. Bad experience. Buyer beware.

I live in Prospect and drive past at least 5-6 tire retailers on the way to their shop, EXTREMELY…read moreprofessional and courteous and well worth the drive. We wouldn't go anywhere else!!! Joel Berkley Business Consultant

Earlier this week, my husband discovered a slow leak in one of his tires. I stopped by Discount…read moreTire without an appointment, and they took a look right away. Unfortunately, the tire had a screw in a spot that couldn't be patched, so it needed to be replaced. I was told the replacement might take 2-3 days due to high demand, but it actually arrived the very next day and was installed promptly. Just two days later, I found a screw in one of my own tires and headed straight back. Aiden, who had helped me before, was there again and got my car in immediately. This time, they were able to patch the tire and had me back on the road quickly. The team at this Discount Tire is efficient, professional, and consistently provides great service--we'll definitely keep coming back.

It was a great experience selling my 2024 Kia Carnaval! The loan was paid off quickly & they…read morecame to pick it up at the appointment time. I would recommend selling a car to Carvana or at least getting an offer from them first.

I thought the overall process was really nice and easy to do. I enjoyed doing it mostly all online…read more The Carvana staff were nice and helpful with the whole process. I do feel like the vehicle was a bit overpriced, I did not like not having the option to be able to negotiate with the price, and I think that the shipping fees should have went towards the overall price of the car. However overall the experience was different than any other car buying experience that I have had and instead of having to drive around to shop for my cars, I was able to look at one place online that had it all! I would recommend Carvana again.