We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Outstanding, steady, and a pleasure to work with. Took so much of my stress away. Highly…read morerecommended.

I needed to rent my family home after living in it for decades. I interviewed Eric and was…read morefavorably impressed, so I signed up with him to manage my 5-bedroom house. He was extremely helpful as I was getting the house ready, finding cleaners, painters, movers etc. (I needed a LOT of help!) As soon as the house was ready, he had an ideal tenant in two days (!). I continue to be happy with his work several weeks later. His fee is fair and reasonable.

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

4.5 stars rounded to 5…read more I found Paul through Yelp in August this year while trying to find a property management company to manage our family rental after we were finally fed up with the previous company. The last company assigned us a property manager who was unresponsive, lazy and incompetent. After contacting multiple property management companies around the contra costa area and interviewing a few of them, my family decided to hire Paul to manage our family rental moving forward. He has been managing the rental since mid September. I've interacted with him multiple times throughout the past 3 months and he has been very efficient and responsive. Communication through email does sometimes take a little longer for a reply but communication via text has been pretty instantaneous. Whenever I needed to get a hold of Paul via cell phone and I leave a voice message, he does reply very promptly. Please do keep in mind that CCPM is a small business and Paul does everything on his own so expectations of getting a response in 5 minutes is unrealistic. Compared to the responsiveness of the previous company my family used, Paul's communication has been great so far and I hope he will keep up the good work. CCPM's monthly management fees are very reasonable especially in the Bay Area where the cost of living is relatively high. With that in mind, the contract provided by CCPM is very detailed in listing all the fees that will be expected if additional requests such as annual inspections is requested by the landlord. I've interviewed a good amount of property management companies prior to selecting CCPM so I definitely can say that his fees (relative to the amount of service he provided) are very affordable and landlord friendly. The owner's portal is also user friendly and his monthly disbursement day is one of the best I've seen after talking to multiple property management companies. Overall, Paul is a very genuine and reliable property manager and even though we live in a world where no one is perfect, I can see him always striving to be the best for his clients. If you are looking for a property management company who can deliver very personable service, I highly recommend CCPM. I look forward to working alongside Paul as a team to manage my family's rental property. An update of our experience will be provided after our one year anniversary is up with CCPM.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

When we first viewed the property that we eventually rented through Mt. Diablo Prop Management,…read moreRaquel was refreshingly honest with us, letting us know that they had only just contracted with the property and she was not especially familiar with it and we would be the first tenants they managed there. And yes, there did turn out to be a few unexpected issues and repairs that have needed to be made. But every single time I have submitted a work order or discussed a problem, Raquel has responded quickly, often the same day. Repair people are sent out immediately. We have now been at this property for going on two years and have been treated very well. We had an issue with a lack of concern from our previous landlord before moving here, so to have a property manager who cares about the concerns of both tbe property owners and the tenants, is such a nice change of pace. If you are looking for a new home, I recommend Mt. Diablo Realty and Property Management.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Worse property management company I have ever worked with. Always late to respond, always finding…read morethe cheapest material to work, Never really listen to the tenants, very difficult to get anything done specially if it cost money. They don't care about the tenant at all - run away from this company. I have Two properties and I've never treated my tenants the way this property management company does.

RUN AWAY! If you are…read moreconsidering using this company to manage your property OR will be under the management of this company you are in a for the worst experience of your life. think everything bad - then multiply by two. Derek is one of the property mangers and has one of those "i'M POWERLESS IN LIFE BUT I HAVE POWER OVER YOU" attitudes and make what could be a good company probably the worst in the bay area STAY AWAY!

I contacted this company to see if they could manage my Condo in downtown Walnut Creek and I must…read moresay, I am very impressed with their responsiveness and communication. Kirk was extremely responsive, timely, and courteous on the phone. Unfortunately, they declined to manage my property because they are moving away from condos and taking on higher end homes. It seems they are a bit overwhelmed this time of year as well. I am a bit bummed because this is the type of company I would like to do business with. I would recommend this company regardless.

We have been residents in a premium properties unit for 4-5 years now and we couldn't be happier…read morewith Kirk and his team and how professional and quick they are to serve the tenants. We will do whatever we can to stick with premium properties and Kirk has been extremely helpful during the process of trying to find a bigger place to stay with premium. We would highly recommend anyone looking to move to try to find a premium properties unit with the Walnut Creek Premium Properties!

Cannot say enough about how horrible this company is. I was mortified and livid about the way they…read moretreated my disabled father re: the condition he was living in (in his moldy, flooding apartment). They gave my family the run around and had us speaking to their attorney (who was so rude), all while they were in the process of selling the building (so just stopped correspondence with no resolution). The property management company that replaced them fixed the issue within 2 weeks... If you or your loved one is considering being a tenant in a property that is managed by this company, please reconsider. Feel free to message me for more details about my experience.

Don't waste your time with these people, besides being racist, they are very rude. I got in contact…read morewith a women named Dana, and asked for someone who speaks for my dad to understand more the issue we had, and very rude response "we do not have someone who speak Spanish!".

Very unimpressed with this group since they took over all of our on-site staff was fired and…read morereplaced with inexperienced offsite people who didn't visit the property regularly. Whey couldn't immediately respond to a flood issue without getting multiple bids, which substantially slowed the repairs down. If Windsor manages the building don't rent space there!

inexperienced property managers. At the office complex I rented an office and there was an onsite…read moremanager and there was always someone there to report problems to. Enter Windsor. The onsite staff was fired and all of us were on our own. windsor was 30 miles away and as a result, there was no one responsible for the building. things started to break ... Sewer overflowing, elevator breaking, leaks, no HVAC, the list goes on. the only way they knew about the problems was if the tenants complained ( me and others) because Windsor is so large( 50 plus properties) they have few resources to deal with a flood of problems. and in order to fix a problem they need bids from contractors. that takes way to much time. but they have no problem with raising rents or evictions from the poll I took at a recent party, it was unanimous- Windsor sucked.

I had an excellent experience working with the Renée White Team, especially my agent Maichee Vang…read more From start to finish, Maichee was professional, responsive, and truly dedicated to helping me through every step of the home buying process. As a first-time homebuyer, I had a lot of questions and concerns, and Maichee was always patient and clear in her explanations. She stayed on top of everything, kept me informed, and made sure nothing was missed. Her communication and attention to detail made the entire process much smoother and less stressful. The Renée White Team as a whole was organized, supportive, and easy to work with. I always felt like I was in good hands. I highly recommend Maichee Vang and the Renée White Team to anyone looking to buy or sell a home. They truly care about their clients and go above and beyond.

The whole process went amazingly smooth. The office staff goes above and beyond to make sure…read moreeverything is done properly and timely. We have used them many times over the years and as always delivered both in buying and selling experiences.