My family has 4 memberships here, and we have been here dozens of times. Positives: The people there are great. The workers are kind and helpful. Negatives: Inconsistent. The crowd is inconsistent. This means that on any day we could leave early due to it being too crowded or have the whole place to ourselves. This inconsistency in how busy they are means that we could wait forever in line or find no line. read more

We used to come here allllllll the time but I saw the increase the last time I was there to 17.99 an hour. Now on Saturday it's mandatory 2 hrs for 25! If I am going to pay that then I can go to Sky zone and have more to pick from! read more

Get Air Stone Mountain - Trampolines - Trampoline Parks Near Me - Stone Mountain, Georgia

This trampoline park is in a convenient location and has reasonable prices. However, as other reviewers have mentioned, the place is not well maintained. I recommend keeping a close eye on your child while they play here given some of the issues I have spotted. read more

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Updated review: We used to love this place, had been coming here for years. It was starting to get a bit run-down, and the bathrooms were not reliably cleaned. But, the staff and management were extremely kind to my two boys, one of who has severe autism, and both of whom really enjoyed going there. Now there is a new owner-operator named Brian Wilson. The good news is that the place is actually clean, though the bathrooms are still run-down and semi-functional. The bad news is that the kindness of management is now gone. We paid nearly $400 in November for memberships, and on arrival today Mr. Wilson could not find it in the system. He made my kids wait and pace for a prolonged amount of time while my husband and I searched our phone for the credit card receipt. Ultimately he let our kids come in, but his attitude was rude at best, and he implied we were trying to sneak in without paying. It should not be the customer's responsibility to furnish proof of membership. We have had birthday parties here and brought other families, having enjoyed it immensely for the past couple of years, but we will not be renewing. Recommend going to Sky Zone instead. read more

I hosted a party for my kids there and was assisted by customer service employee, Ethan. He was professional, patient, and attentive to our needs. As such, the party was a success. All the kids loved the facilities, and Ethan made the process easier and pleasant. I definitely would host another party at Get Air! read more

Great place. It's so empty on weekdays it was almost like my son and I had the place to ourselves which gave him lots of room to do everything. weekends are just as fun but with a crowd. I'm upset I didn't get the name of the young man that worked at the register on 3/13/24 around 6/7pm he was very polite and friendly. read more

Get Air Stone Mountain - Trampoline Parks Near Me - Stone Mountain, Georgia

The gentleman at the front desk was super polite and helpful - the staff was courteous toward us. We were there attending my daughter's friends birthday party. Really it was a great experience that we found little issues with. My four and two year old loved it so much! Great idea for a rainy day! Kids of all ages were having a blast here. read more

This is one of my cheap go-to places when the kids need to run off some energy. I usually get the 2 hour pass from Groupon and let them run wild. There are plenty is spaces for adults to sit, there are massage chairs, vending machines and they sell jump socks for $3.50 each. read more

Get Air Stone Mountain - Trampoline Parks Near Me - Stone Mountain, Georgia

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Nice big area for kids under 13 be and great areas for parents to follow their kids without them needing to go on their trampolines. This place is a little on the older-side but the employees are very nice. This place is pretty affordable. very nice. Definitely will come back. read more

They have Toddler Time on Tuesday and Thursday mornings until noon. It's only 9.99 and one parent gets in free. I like it because it's a great way for my son to get some energy burned. We've been twice. I thought the times were exclusively toddlers, and there were only toddlers the first time I went, but today it seemed like anyone could get in and pay the normal rate.. my only concern with that being that the bigger kids will just run and jump and fly all over the place oblivious to the tiny kids. I really liked the idea of the exclusive time as it seemed safer for the babies, but if I elect to be a helicopter mom and stay right with my son it's okay.. kids seem to be a little more careful around an adult. The place is kept tidy enough, but you can see that it's also a little run down. There were a few empty bottles and other trash laying around which seemed like it isn't thoroughly cleaned, since we got there only a half hour after opening. I guess the few people already there could have made the mess. I've only seen one employee and he is friendly. Today it seemed very poorly ventilated. I remember it seemed warm before, but with highs reaching 90+ it was HOT inside and we only stayed an hour before my son was dripping wet. I hope that is improved. Overall, it's fun. You'll wear yourself out chasing your kiddo! Bring water to drink. read more

This place is super rundown and some what unsafe. Equipment is old and needs attention. Square padding is gross and falling apart. It's gets all of your clothes. Price is comparable to ones that are much better quality. They even go so far as to put do not use signs on the water fountain in order to make you pay for drinks. Yet they do not have any water just sugary sodas. All the padded squares are falling apart and get all over your clothes. Plywood exposed in a lot of locations where somebody could get hurt. Springs constantly open that could cause injury. This place is a joke. read more

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In an area that is not directly serviced by a Sky Zone, this place did exactly what it should have, which was provide my nephew a place to play, jump and have a good time for a few hours on a rainy Saturday afternoon. It is in an unassuming area that seems more industrial than retail, but you cant miss the large warehouse style building. When you walk in, if you didn't completed online, there are kiosks that provide you an opportunity to complete the waiver, which is required prior to you or your little one jumping. Once that is complete and you are all paid up, including special socks, you are off on your way. majority of the building is simply trampolines for free-based jumping, but they do have areas that are agility based, some basketball goals, a small kiddie area, foam pits and even a dodge ball area. One thing I did wish is that they had more man power on the floor that seemed like they actually cared about what they were doing. The staff, outside of the counter attendants, all seemed to be disconnected and not really concerned with what people did, which was concerning, as many children were doing some less than safe things that impeded on the fun of other kids. Outside of this, I feel the place offered and delivered on exactly what was expected. read more

It's finally time this area got something that the kids can enjoy. The closest trampoline park is so far away so this is a win. I like the fact that they offer Groupons occasionally. We visited on a Friday and although there was another function scheduled they did not have a problem accommodating our group of little people at the same time. The owner even came out to make sure we were good while checking in, I thought that was very nice. It presented clean, safe, and all without traveling across town. As for the adults I wish there was a little more for us to do while waiting. Maybe more comfortable seating or a lounge perhaps. Also, a kitchen would've been nice to order food from other than pizza. read more

Get Air Stone Mountain - Trampoline Parks Near Me - Stone Mountain, Georgia

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My daughter was down from DC so we decided a trip here would be a great idea for her and my son. Check in was seamless and they have socks you can buy at check in. The space is plentiful and even with a couple of birthday parties going on my family had ample space to enjoy jumping. Everyone had a good time for the 2 hours we allotted! I think I had just as much fun jumping as anyon read more

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I don't know why this place gets anything less than 4 stars. My two boys had so much fun. We went during the week early so it was only about 6 other kids which gave by boys a lot of space to enjoy. The workers were not as attentive or pushy but honestly I like it that way. I signed the waiver, I'm ok with my kids getting wild and I'm ok with other kids getting wild with them. They are boys and they got some good unorganized play in. Also all the parents where watching their kids so if a kid had to wait either I or another parent would just say so, easy. The attendants job isn't to watch your kid for you. I may have felt different if I had girls or if it was more crowded. Awesome experience with my boys. They had a ninja course, basketball, a foam pit, and a ladder challenge. Cool stuff. read more

Get Air Stone Mountain - Trampoline Parks Near Me - Stone Mountain, Georgia

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It was clean and the equipment seemed worn but serviceable. I saw w kids of different ages and they all seemed to find something that interested them. It's loud with all the kids shrieking, so be prepared. read more

My little brother got rashes on his face. I AM SO ANGRY CAUSE ON THE WAVER. Also very dirty but kids have fun. Like they hang out and stuff but very unsafe. SkyZone is better. read more

Terribly run business. No organization for in take of patrons. Let me waste 20 mins waiting in line only for them to call out they are capacity. Like, you know when your close and you know how many people are standing in line. Why not have some sort of counter available for us to see so we don't stand around getting out kids hopes up?! Terrible service. Don't go here, find any other place and give them your money instead. read more

If I could give them no stars I would! The staff were HORRIBLE! Including the Manager Channon Walls! He was very rude and wasn't friendly with guests! He did everything but listened when we questioned the safety of his facility! I would not recommend Get Air Stone Mountain to my worst enemy! The staff is unacceptably rude! If anyone wants in detail the incident, I can provide! read more

I called twice before our visit to ask about discounts and combining offers. Both calls were well received and responders were helpful, professional and polite. We entered the park with 12 teenage boys that were eager to jump. Channon, the manager was extremely patient, helpful, friendly and got each of the kids entered into the system quickly. He provided advice to ensure we got the best value for our money. The place was clean and not too crowded at noon on Sunday. The foam pit pieces are deteriorating slightly and some of the nets at the top need to be dusted. I'm sure this isn't an easy tasks though. Everything worked our great and the kids had a fantastic time! Thanks Get Air! read more

Awesome time. Had a great time . Definitely will go again. Great service and family environment.

I visited this location earlier today for a birthday celebration. This was my first time here but it will not be my last. Upon arriving the cashier was very helpful and pleasant.The facility is clean and very well kept. The "play" area is divided into two sides. One side is for the younger kids and the other for older kids/adults. It is also well supervised by the staff. I noticed that a couple of the younger kids had wandered over to the other side and the staff member blew his whistle and escorted the younger kids back over so that they did not get hurt. I had a good time here today and the kids had a even better time!..I think that I may use this facility for my older son's party. read more

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I brought my children here for a classmates birthday party. When you check-in you have to sign a waiver on the computers releasing any liabilities. They give you a new pair of non slip bottom socks to wear while you're jumping. ( kids love the fact that they got to take them home) . There's several different bouncing areas and equipment for all age groups. They have monitors watching each area to make sure that people are enjoying themselves safely. This was definitely a plus for me. The building was very clean and odor free it didn't smell like a gym or sweaty . There are picnic tables in the lobby area so those who are not jumping can still see everything. We stayed for three hours. I would definitely come back . It's a fun way to exercise. read more

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Pretty fun average place. I have never been to a "jumping spot" before and this was pretty fun. The kids have a great time. I feel it's a little overvalued for the money but it's more than enough space for a lot of kids to jump around on the trampolines. The "obstacle course" and trampolines were my fave. Even as an adult I had a good time. However, there is NO FOOD, just a vending machine. Also if you don't want to jump there isn't much to do besides on video game. The staff was great, parking was good, the forms were easy and fast to fill out and we still have our socks. read more

My 12 yr old wanted to jump here w/ his friends for his bday. So we drove up from NC & had his GA friends meet us there (spur of the moment) on a Friday night. Based off the website it was Club Air from 9pm-Close so they could jump for 2hrs for $15 or 3 hrs for $20 & that there would a live DJ. FALSE FALSE FALSE!!! The young man informed me that the price was for Club Air is for ages 13+ & that he knows it not made mention of on the site. There was no DJ.. in fact the music kept cutting off. There were NO employees watching the kids jump. They were all standing behind the counter eating snacks. They were cleaning up the entire time we were there.. ALL 5 or 6 of them including the shift manager. Vacuuming on the top floor where the kids were jumping & could of possibly tripped. Mopping on the sitting level where the adults were sitting & the kids were running through to us the bathroom or purchase snacks. It was a waste of over $300+ JUST GO TO SKY ZONE!! read more

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My 12 year old loved this place! The dodgeball area is good, the jump areas are fun, and the place is very clean. The obstacle course is by far the coolest thing there. It is almost like an "America Ninja Warrior" course. The open jump area could be larger, but it wasn't crowded when we there, so there was plenty of room. The staff was very nice and answered all of our questions. I recommend Get Air and we will definitely be back! read more

Fun environment that's guaranteed to work up a sweat... great place to bring the kids..and the prices aren't bad....

it's alot of fun but there is not a lot of excitement and the equipment is missing and it is very dangerous

Do not have your parties here!!!!! You pay 275 on the weekend just to host the party yourself. apparently, they are not allowed to serve food or be in the room. Save your money and go somewhere else with better customer service. read more

I will NOT bring my family here again! Our "party facilitator" or whatever his title was had a funky attitude from the time we walked in the door! Not only did he speak to me and some of my guests in an inappropriate tone, he also spoke to some of his colleagues in an inappropriate tone. Very unprofessional and rude. I will not be returning or referring anyone I know to this place of business. If I could score zero stars I would, but one star was the lowest rating. I'm big on customer service and not bc customers are "always right" bc that's not true, but I do believe in treating others the way you would want to be treated! This young man needs a reality check and fast! read more

Stop turn around. They will mess up something. Not worth it. I have come here several times and it is always something. Today i gave a gift card to pay and then extra cash to pay difference. The cashier used all my cash and only took off the remaining on the gift card. I explained that the gift card should have been used first and then my change given. Female manager said. Sorry. Too late. He already did the transaction. WTH??? read more

Ok experience. For 4 of us to jump for an hour & jump socks it was a little over 50 bucks. If you don't fill out the waiver form before coming they have computers set up for you to do so, which is convenient. The food/drinks are expensive. They don't have people monitoring the jump sections which can be annoying because people let their kids do anything like sit in the middle of the basketball ramp or the kids jumps on the basketball ramps instead of utilizing all the other trampoline spaces. Some of the areas needed to have the foam squares evened out to look safe to use.. & the monkey bars need cushion on them because they are really hard to swing across. Would recommend but not like a every weekend type place read more

I want to give a great BIG thank you to the manager on duty on 5/28/2018 from 2-4 pm. I don't know your name, but you made that place YOUR HOUSE. You stayed on top of situations in every area of the jump center. You were always moving from the front desk to the jump floor and communicating with your staff via walkie/talkie. I saw you escort two young (11-12) men engaged in a very heated fight and their very large entourages off the floor and into two rooms. The parents and kids came out with nothing bad to say. No one was cursing or mumbling or fighting. Whatever you did resolved the problem AND kept happy customers. I encountered you at check-in and you were SO friendly and courteous and I could tell you were a man of integrity. I later watched you referee a dodgeball game and you made it so exciting for the older kids AND kept order. My son and another boy made it to the "death match- one on one" and my son lost, but the other boy followed him out to see when we would be back to play again. I love that you created an atmosphere of fun and competition and never let it devolve into a fight or grudge match. My kids tell me you aren't the manager all the time, but they have seen you before. I would have told you in person, but my daughter didn't want me to embarass her (insert eyeroll). My husband suggested posting on social media would do more good. You are AMAZING. I do wish the sitting area was bigger, but you do well with what you have. You need to be the permanent manager on duty. read more

We had a great time. Clean facilities. Staff present but out the way. I will return again.

DO NOT GO HERE. EVER This is a much better place at sugarloaf mills and cheaper. Half of the things they have on there website are not working or they don't have. They do not honor there own deals and the hours they list on the wall are fake. They have horrible customer service and the employees lie to you. They charge you for non-slip socks that you don't need. How can slip on carpet. They tell you that the manager will be back and then when you call they say he already left. Then they won't give you the number to corporate office so you can contact them. WORST PLACE EVER. I WILL NEVER GO BACK. YOU HAVE BEEN WARNED Go to skyzone or jump street. Much much better. read more

I've had one on the worst experience at this place today we had our son's birthday party there today and it was the worst and me and my family will never be back we hosted our own party as well as served all the kids and to top it we had to clean the room when I express my feeling to the manager he replied well we are short staffed not sure what you wanted me to do like that's not what you say to a paying customer in your place that only wanted to have his 3yr birthday I didn't know that I would have to host and serve or even do the cleaning. The kids pizza sat on the front counter for 20mins. Until my wife brought it to there attend we had to find someone to get plates for us so the kids where eating on napkins that we brought to go with the theme my son want I truly felt we got robbed on a experience and our money I will never go back or tell any of my friends of this place. read more

This is a terribly run business. Upon check in the young man was not focused on getting us checked in at all. I told over 3 times that we bought tickets online yet he still rung everything up and told me to swipe my card so again I had to tell him I already bought tickets online. You look around and it's basically being ran by teenagers who obviously don't care to follow rules themselves. There's a few big signs that say get air socks are a must, yet there are ppl running around bare foot (even the teenage employees). Not in a pandemic!! Secondly before me and my family entered the facility there were some young ladies walking around in their regular socks out in the parking lot that they also came in and jumped on the trampolines with. Now I don't have OCD or anything but to just think of what they tracked in with them walking through the whole parking lot. YUCK! Kids were throwing water bottles across the whole place a few popped open and wet the trampolines. There were big kids jumping all over the trampolines for little kids leaving my 1 year old with nowhere to jump. Me and my family decided to cut our time short because all the chaos but it's sad because my 6 year old who is in gymnastics comes here to have a good time and my 1 year old comes here to practice balance. My husband and I have decided we gave this place enough chances over the past couple months and will not bring our little ones here anymore or let our families bring their little ones. read more

I called to reserve dodgeball for two hours for my birthdays. When I got there, they didn't have my name reserved and I was told this location doesn't reserve for dodgeball. After showing them my confirmation email and called the cooperate office, they said they'll have a supervisor call me. That never happened. Michelle, the lady helping us was very friendly and apologetic. But not a whole lot was done. I left disappointed. read more

I recently visited get air for a birthday party And I had a blast and so did my kid lol. The staff was friendly and the facility was clean. I would have never expected such a fun place to be hidden where it is. I would definitely recommend and return !! Thanks for the memories read more

Please don't have you child's birthday party here. They ruined my nephew's party. The pizza that was pre-purchased for his party never arrived. After breaching their contract, the assistant manager was rude and demanded that we move to the general area to accommodate an incoming party. The jumping area is woefully understaffed. 45 minutes after our party time ended, we are still waiting on our pizza. read more