I put a positive review on here almost three years ago when my system was new and I am just as…read moresatisfied with it as I was then. There has never been a fault in my camera setup in these three years. The reason I write again is that we replaced our laptop computers this year, and needed service to help set the software up. The company runs lean, and they do not have a normal "help desk" when you call, so you don't always get an answer or help immediately, but I still give them five stars because they care about your experience with this and they make up for it once you get their highly competent technician on your case. Joe set up the software on two computers in only a couple of minutes and it feels like these cameras are sturdy and will continue running through at least a few generations of computers. If I ever want more coverage or upgrades, I would stay with this service.

The work was quick, well done, and competitively priced. Their biggest strength is their customer…read moreservice. George and Joe were always available, knowledgeable, and accommodating. While vendors would take at least a day to respond, George would either answer my call the first time, or return my call in minutes. They got my home network set up in 2 days. The work was finished before other vendors got around to sending me a quote. Money well spent and highly recommend!

Jack the owner is fabulous. He's professional and caring. He went out of his way to help my…read moreelderly parents.His knowledge and special attention to detail have made me feel secure with our alarm system.

I recently contacted Mar Vista Security and Intercom Systems about upgrading our call box. My…read moreinitial plan involved spending around $3000 on new hardware and installation to go from land line to cell-based, plus dealing with an ongoing monthly bill of over $50. But Jack turned that around completely with some fantastic advice over the phone. Instead of pushing for an expensive upgrade, Jack recommended switching our land line provider from AT&T to Spectrum. This simple change would save us over $300 per month without needing to touch any of our existing equipment--and he didn't charge a dime for the consultation! We're talking $30 a month for a business landline with Spectrum versus the whopping $360 we were paying AT&T. Thanks to his pointer, Spectrum is coming out tomorrow to handle the switch and finally rid us of that overpriced service. What really sets Jack apart is that he was the only one out of several companies I contacted who actually suggested this smart solution. The others either ghosted me or tried to upsell unnecessary work. Jack's honesty and willingness to help, even if it meant no immediate business for him, speak volumes about his integrity. If we ever decide to upgrade the system or add cameras in the future, Mar Vista will be my first call. Highly recommend--5 stars all the way!

We had a glitch in our security system and Ruben came back to check everything. Even though it…read moreended up having nothing to do with the equipment they set up for us, they still came to our house and fixed it...for free and with a smile! Customer service like this is rare these days. There are still rare businesses that actually care about repeat customers. We will continue to recommend them to friends and family. Thank you Ruben!

All of my cameras would stop working in the evenings. Three…read moreFactor Security was able to provide me a quote and quickly schedule me. Ended up diagnosing and changing a bad power supply that could no longer keep up with the added surge from night vision. Went through and made sure everything else is as it should be after changing power supply. Protessional. Pricing is competitive. Recommend.

Excellent. Quick. Efficient. Within a day notice and best price. Thank you!! Will keep you in mind.read more

They were quick in response, got here between the time they advised me he would get to my house…read more I requested tv mounting got quoted a good price. Then got charged something different due to using different nails. I like being advised before hand of any possible add charges so that's why 4 stars. Just wanted to get my tv mounted right away so didn't really make a big deal. Took approximately 15min-20min.

Excellent service. Did not oversell, did the job professionally and easy to communicate with.read more

Overall, service was satisfactory. Leo was professional - came out on time and completed the work…read morein a professional manner. I appreciated that he cleaned up after himself after his work. He maintained clear communication with me throughout the entire time he was onsite and explained what work was feasible versus not as well as provided alternative recommendations. There was no "upselling," so another star for that. Prices are for the most part reasonable. However, beware, they charge an upfront of $95 callout fee, which I was not informed about initially when I was scheduling the service appointment. The lack of transparency on this was the only part that left a bit of a sour note for me. I'd use their service again though.

Elihu and his team are completely professional and extremely hardworking. We needed a serious…read moreupgrade to our home security system and Security Eco stepped up 1st to the job. They conducted an in-home assessment and quoted a price within hours. Unknown to Elihu, I did some serious AI analysis on his proposal and the equipment and labor charges were better than fair. When his guys showed up on time yesterday, they worked extra hours to finish the job before sundown and ran me through a compete tutorial on the system. Moreover, they were happy to make camera adjustments to meet my satisfaction even when that meant extra time high up on ladders and in the attic in almost 100 degree heat! All I can say is I'm thrilled with the job they performed and I fully recommend them!

I'll save you some time: stop looking and just book with Security Eco. We contacted a few companies…read moreand had very different experiences: one tried to push solar cameras, another talked about opening up a bunch of walls and patch repairs, and another gave us a crazy high quote. Security Eco was quick to respond and had the best prices. The team came out and installed the four wired cameras and NVR. The installers were efficient, wired all the cameras without making large holes in our walls, and made sure we were happy before they left. I'd definitely use them again if we need another install. Thank you!

You can expect excellent products with most professional installation from Los Angeles CCTV. I…read morewanted the best, and happy I called them.

Los Angeles CCTV Security Cameras, installed a complete new system in our multi family building…read morealong the coast. There are plenty of complications, 4 stories tall, older building, multiple entrances, bad weather, etc. but the install was flawless and done on time as promised. The installer worked very clean and always left the job site as he found it. The camera images are shockingly clear, you can zoom in so close that you could see if they have food in their teeth. In summary... high quality equipment-professional installation-completed on time-very fair price-no surprises.

Total garbage. Won't view, won't record live view, ghost "notifications" when nothing is there,…read moredelayed view upon notification. DO NOT BUY ANY OF THEIR JUNK

it's getting ridiculous at this point I feel like I'm being harassed to upgrade to the AI when all…read moreI have is a simple video doorbell and I have zero interest. First it was a so-called free trial that I never . Plus I had to opt out of for AI functionality set it out as an opt out not an opt in. Then they wouldn't turn the trial off I had to wait for it to expire. Then it finally did and now every time I up the gap I get a pop-up on top of everything prompting me a site that is super annoying. customer service was useless the first time and the now. they basically blame the customer and want them to reboot the whole thing redo the app and refuse to let you talk to a supervisor. Meanwhile the things they're suggesting as solutions would essentially turn off the whole set up or cause me hours of extra work doing and reformatting the app. THIS IS NOT OK!