Been a patient in this office for over 15 years. My doctor just recently retired. Called today to…read moremake an appointment and blood work. Since he retired, now I am considered a new patient who has to wait for an appointment at the end of May. Taking my records and leaving. Kellie B.

Let me preface this by saying I like Dr. Hyder alot, however my entire family, parents, siblings,…read morechildren, spouse, have been patients of Patterson Ave Family Practice for 40+ years, since Dr.Taylor in the old building. In the past few years it has become basically impossible to schedule an appointment, speak to anyone in the office, get a response to an inquiry in a reasonable amount of time, or even get a "sick visit". All they do is push you towards Urgent Care or the ER. How is that looking out for your patients? The last thing anyone wants when they are legitimately sick is to go sit in a waiting room for hours to be seen by someone who may not even be an actual Dr and knows absolutely nothing about you. I hate to say it, my Dad loved Dr Hyder and I have as well but Bon Secours has run the entire practice into the ground. I'm sure its the way of the world now but one would think that a Healthcare system supposedly rooted in religion would care more about their patients than the almighty dollar. If this is any indication of what "universal healthcare" would be, I sincerely hope it never happens.

Really, great Dr ..!!!! Perfect care, quick service and very friendly bedside manner. Excellent…read moreexcellent doctor.!!!!! Thanks Jeff w Soden

Best staff and practice that provide excellent care!!! I…read moreappreciate the kindness and support I receive every time I go for my appointments.

DR. WEIN is wonderful, he really cares and takes the time to help you. he is thorough and…read morecompassionate. he phones you right away if there is a problem . partner md is the answer to my health concerns. dr. wein is the best.

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

If you have $2,500+ to throw away, go ahead. Trying not cry that I did. I was desperate for help in…read morecoordinating care and finding out what is causing severe health issues. Instead, specialist appointments all over the place (need a spreadsheet), less central/ coordinated than ever, and yet another thing to manage, as reminders to contact Wellcome for x, y, z are needed. Worst of all, still no answers. Still no genetic or allergy testing. Zero discussion or advice about supplements, etc., which I expected would be forefront. It's just a pcp gatekeeper, like when you had a pediatrician. Now looking for a new pcp coordinated with specialists (perhaps VCU), somewhere with expertise in areas of need. And sadly (trying not to be sick over it (pun intended)), still have months on the Wellcome contract ($$$ :( ).

Very knowledgeable and caring. Highly recommended. I am an octogenarian and have been with him for…read moredecades

I used to be a patient of Dr. David Stein's until December 2024. My care was terminated without…read morewarning and the excuse given was failure to establish a provider patient relationship. How can this be true when I had been a patient for 10+ years. I got labs, referrals, letters from him and his office. I believe my dismissal was retaliation because of wrongful behavior towards my partner. The termination came in a letter unsigned by The Physicians of Commonwealth Primary Care. I never did anything to cause this behavior towards me. What did I do so bad to be treated this way? Now, I am scrambling to find care. Dr. Stein is not the honorable person I thought he was. Stay away from this practice.

Went in to have them look a spot on my cheek that was a bit disconcerting and before I knew what…read morewas happing the nurse/PA/? was zapping something on my forehead with a laser. She said the spot on my cheek was nothing but was happy to charge me a few hundred bucks for whatever she did to my forehead. It's now 2 years later and the spot that got zapped has turned red and will not heal. I did not intend to leave a review today. I was searching for a dermatologist to take a look at this new problem area and ended up here.

was determined that Dr. Rauch would perform the procedure upon my arrival I provided my debit card…read morefor the co-pay. Now that my personal information had been captured I was also provided with a document stating that I would be responsible for any charges that the insurance would not cover up to the amount of $1500.00. This organization stated that they would have full access to my personal account and could make withdrawals at will and I would be notified via email prior to the withdrawal. At that very moment I felt extremely uncomfortable with the arrangement but thinking that I would be adequately notified I would be able to adjust accordingly. Here's where the whole program falls apart. Taking it from the top the first charge, a $25.00 co-pay was debited from my account on 08/16/2016. The second charge of $51.41 was debited from my account on 09/06/2016 and I was never notified. Approximately a week later I was debited with a charge of $104.00 again not notified. I caught this in process and asked it be stricken and a stop put on any further charges, (date cannot be provided because it is no longer on the ledger,) action was reversed. On 09/13/2016 I get hit a second time for the same charge of $104.00 and this time it has been processed, a temporary credit was issued and was reversed on 11/30/2016 finding no fault on the part of your organization. Now mind you, this organization hit my account three times in a period of only seven days with each and every time I have not been notified. Suddenly I'm an ATM for Christine Rauch! I reiterate, I was NEVER notified by email, (or any other form for that matter) of any impending withdrawal. Closer examination of the documents forwarded to me from the banking institution had revealed that one of their staff had input my email address incorrectly as baherden@verizon.net instead of the correct address. Given that this can prove to be a most critical factor it would behoove Dr Rauch and her staff to confirm this information rather than take it for granted. Clearly this organization deserves to be paid, I don't take issue with that. I take issue with this organization being paid at the expense of cleaning out my bank account and leaving me with not so much as enough cash to buy gas in order to go to work the next morning. I am currently 68 years of age, (was 63 at the time of the procedure.) I have an advanced education in aviation, I am grossly underemployed as well as under paid. Since I do live paycheck to paycheck these people have absolutely no idea what it's like to have your checking account cleaned out and you have to knock on someone's door at five in the morning hoping to borrow $20.00 so you can get to work? It's coming to the point where it's no longer a service for a fee, it's all about sucking someone's bank account dry. It's beginning to feel like it's a contest to see who can empty my bank account first. I understand that Dr. Rauch's husband is an emergency room triage doctor. Everyone should be justly compensated for their knowledge and intelligence. Between the two of them I'm willing to wager that together they are knocking down half a million a year. It's really a shame that they have to resort to unscrupulous means to accomplish their wealth. Having worked as a trained and licensed aircraft mechanic were my associates and myself are required to maintain and fly aircraft, were the aviation field to be handled like this office has handled my account there would be a bunch of broken aircraft, a whole lot of dead people and someone would most certainly be going to jail. The medical treatment was excellent, the way I was treated on the business side of the house is absolutely deplorable. If I had to do it again and was diagnosed stage four cancer I would turn and walk the other way rather than to be subjected to this kind of abuse. Brings new meaning to the aged term, "A license to steal." Makes me wonder if a crime has been committed?

Great physical therapy evaluation today at River Elite Performance. Jon expertly pinpointed cause…read moreof my hamstring issue right off the bat. If you're looking for a one-on-one experience for your PT needs I highly recommend River Elite Performance.

From the owner: River Elite Performance is an one-on-one physical therapy and performance clinic based in the West…read moreEnd. We specialize in golf performance and injury prevention (TPI-certified), running mechanics and gait analysis, orthopedic rehabilitation, and sports performance. Our clinic uses advanced objective assessments tools including VALD Force Decks and Dynamometry to deliver data-driven, personalized care. No double-booking. No insurance runaround. Just one clinician, one patient, and a plan built around your goals. Whether you're a golfer dealing with back pain, a runner fighting an injury, or an athlete who wants to move and perform better -- we're here to help!

I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A…read more and her team. I have been going to her for some time, and she consistently is kind, listens well and is very thorough. Truly I couldn't ask for any better, Also, Kedron has a delightful personality that makes me laugh. Kedron is a gem whom I deeply appreciate. In addition, the lab team is always efficient, thorough and courteous.

Dr Rolfe is an angry young man that needs to find a new profession. Within 60 seconds of meeting…read morethis gentleman he called me a junky. He then lunged at me like he was coming at me physically before screaming down the hallway I was not welcome back ever again. I've been seeing real doctors for 15 years there.

Dr Goode is great but honestly, the administrative staff is horrible. I needed paperwork from the…read moreDMV filled out by Dr. Goode which I handed to the front desk person 10 days before it need to be faxed to them. They LOST it. Finally, apparently, they found it the day it was due, but it was too late. I now have a suspended license. There is no excuse for this. I have heard other complaints about her staff's ability to handle things like call-backs, but honestly, before this incident I had had no problems. But this is a big one, Who knew you couldn't trust your paperwork, for whatever, to your doctor?

Good luck getting your blood results you'll get the run around by the front office and you'll never…read moreget a phone call telling you about your blood work. I'm going to a different practice and seeing if my new primary doctor can call these people and get information it's ridiculous every doctors office in Virginia is terrible. I was hung up on also. The front staff is incompetent.