I visited this location to pick up some groceries, and overall, my shopping experience was quite positive. I was able to find everything I needed. The staff's service was good, and the prices were reasonable. However, this one has a more outdated feel among the various Giant Food supermarkets I have been to. read more

See all

I'm not sure why I never reviewed the grocery store I have been frequenting for almost 30 years. My family stops here at least four or five times a week. I have always trusted the Giant brand, to include the fact it is one of the only union grocery chains left (cue the jingle "look for...the union label). Bonus buys, gas points, online discounts....this place has everything! This is not the fanciest store (or Giant) in the area, but it is the store where I've gotten to know a few of the long time employees, run in to my friends and neighbors and can find most items with a blindfold on (to be clear, I don't advocate shopping with a blindfold on). The prices are always reasonable, the produce and meat are always fresh and you don't have to feel stressed while shopping. During the peak of the pandemic, their curbside pick-up didn't markup the prices (looking at you Wegman's) and the service was amazing. The store is clean, comfortable and well lit. Most customers wear masks (bonus points) and the employees are always friendly and helpful. Having shopped in other "upscale" grocery stores (looking at you Wegman's), the meat prices are among the best around. I never feel like I am being up-sold or tempted to try the newest boutique items. Giant also has a "yellow tag" markdown system for items that are close to expiration, which I appreciate. We have dozens of grocery choices in this area of Fairfax County, but I always come back to the Giant. It's like the old friend that is always there for you when the new friend lets you down. read more

Pre-made salads have wilted lettuce, produce is gross and very over-priced. They had containers of strawberries out and each one I picked up, had either a smooshed berry on the bottom or they were small and dried up yet they wanted $6.99 for the bunch. Hubs got a bunch of bananas and claimed they were the best that there were - we'll be lucky if they last until Tuesday as they're already past the ripe stage. Customer Service desk manned today(Sunday) had 1 gentleman behind the counter. He was on phone and stocking cigarettes in the case, completely ignoring me - picked up my keys to get ready to walk out when he finally looked at me. I was trying to cash in lottery tickets. Half way through the process, he leaves and heads to the registers! Sorry but that is NOT how you treat a customer, by walking away before finishing the transaction. There was a customer behind me who got tired of waiting and left. read more

Hmm...Looks like this store has slightly improved, but it still should get renovated, especially the bathroom since the urinal is ONE OF THE WORST PARTICULAR MODELS I HAVE EVER EXPERIENCED but one thing I like about my last visit here was one of the computers looked almost like it was running Windows XP which I have had ever since 2007! read more

Best prices! Beats Safeway prices. A better variety and selection to choose from. Cashiers are friendly

To be clear this is for the Pharmacy. Granted it was about to close. But it was not closing time. I asked for my meds to be filled and the first thing she said was. Sorry it's almost 9. Nah. That did not sit right with me. If you are working in the medical field. You should put the patients first. I will be doing a follow up complaint with their general manager. read more

I like Giant but don't often shop at Giant and in particular this location as it can be a big ol pain trying to get out of the shopping center and the parking lot can get kind of packed too. They have a good selection of items and the store is clean. I'm also a big fan of their fresh salsa in the produce area. I generally only come to this particular giant during off times when the shopping center isn't as packed. read more

Giant Food - a grocery store aisle - Grocery Near Me - Sterling, Virginia

First off, this is the only Giant out of the 4 I've been to that doesn't monitor customers walking in to ensure they are wearing masks. Thus the odds are good you will run into more than one person not wearing a mask. Given the haphazard manner in which quite a few Giant employees barely wear their masks, I can only conclude that this store's management doesn't care about the health of their customers or employees. read more

Giant is a decent grocery chain. I usually like some others more, such as safeway. However, there is no safeway as close as this to my house and the safeways around here aren't that great anyway. This giant is the best grocery store in this neighborhood. I will always go here over Shopper's which is in the next attached shopping center. There is a good selection of everything here and prices are pretty normal. read more

The staff are so fun and kind I love making night trip over there. I moved around the area not too long ago and used to make night trips to get takis whenever I craved, but they never had the original only the new wave takis which was disappointing. But now they have them in stock so it's all good. read more

Having avoided this store for the past few years, I've started occasionally visiting this store because it's the closest to my house and it's usually never crowed. Unfortunately, nothing seems to have changed. When you are able to track down a staff member for assistance, they don't seem to know where the item is I'm looking for or as happened to me on one recent visit, two people sent me on a wild goose chase before the 3rd person directed me to the correct location of the item I was looking for. This past Saturday, I couldn't take the EXTREMELY loud and obnoxious Giant Food "door bell" alert that was going off every 2 to 3 minutes at what had to be the highest volume setting. I went to the customer service desk and politely asked if they could please turn down the volume on these alerts. The girl at the counter looked dumbfoundedly at me and after several awkward seconds of silence, I asked her if she could please bring this to the store and she said "okay." As I was walking away, she leaned over to the other female employee standing next to her, utter something to her and both started laughing. Whether they were laughing at me or not, the optics of the situation don't look good and I certainly didn't walk away thinking that the employee gave a darn about my request. Also, why is it necessary that the volume of the alerts and any messages for that matter, be set so high that it hurts shopper's ears if they are in close proximity to a ceiling speaker? I can't wait to see what store ends-up replacing Giant! read more

There's this creepy older fat man that's there at around 1130pm that seems to star at me when I scan my groceries. It's very uncomfortable. And I wish he would stop. read more

I hate this Giant. The staff are rude, it had no self checkout lanes until now, it's very ugly. The worst Giant ever! 0 stars!

OK, if it wasn't the closest grocery store I wouldn't come here. One time I asked someone where something was? "it's in the back (like back of one of the aisles)." I thought the guy was going to walk over there and show me. But no that was the answer. Second, I had a business meeting and I bought bagels, muffins and other few things and put them in individual bags. She squeezes the bag, and put them under the juice bottles I bought. So I am trying to fix them and put them on top so they don't get crushed. She laughs and tells me, "It's all going in your stomach" I said have a good day and walked out. read more

This review is for the pharmacy-- all of the staff, Jim, the pharmacy techs and the pharmacists are great. Thank you so much for everything you do! read more

This is the best pharmacy in Virginia. Specifically, Kyle is an absolute pleasure to see and very professional. But, that IUD's true of the entire staff; they text you when your medicine is ready, help you navigate the complicated process between the insurance company and your doctor...but, most of all they are friendly. It's be lost without this team. read more

I'm trying to find a positive thing to say for this review but... I don't know... oh! Staff is kinda nice! First, the produce is in terrible condition! Everything was basically rotting or wilted. All the avocados were all mushy. Tomatoes were mushy and molding. The lettuce bags / packs were wilted and starting to have the gross juice on the bottom. The sweet potatoes usually take a while to get old... but these looked reallllyyyyy old. The rotisserie chicken was placed in the fridge section. I've never seen that before. And the one rotisserie chicken that was in the hot section, I think someone got hungry and lifted the plastic cover and took a piece of the drumstick! Gross! read more

I contacted Giant to give them an opportunity to fix their mistake. They thought if they explained why they weren't willing to fix it, it would be ok. NOT. Giant ripped me off for $379.81. Don't use Giant pharmacy. read more

**This review is solely to compare with the Elden St. location.** I am currently kicking myself for wasting so many shopping trips at the Elden street Giant and avoiding coming here. The only reasons I avoided it were 1) parking and 2) i just knew where everything was at the other one. I absolutely cannot stand attempting to take a left hand turn out of Elden, and it basically cannot be done on a weekend...so I talked myself into trying this location out. I will never go to Elden street again. The differences in stores is crazy! The aesthetics are so much more pleasing. The shelves are spaced farther apart, the aisles are laid out in a way that makes MUCH more sense...although I had a difficult time finding a few things (where the hell is the cooking sherry?! I can't find it any store! Put it with cooking wines!!!) I really enjoyed my shopping experience here. I love how done-up the cosmetics section was. My only complaint (so far) is the check out lanes. There weren't nearly enough open, which is a problem Elden constantly has. I'm not sure why Giant Foods slack so badly on having enough lanes open, maybe it's to cut back on employee earnings but it really sucks having only two lanes open when each person has an entire cart's worth to check out. It ends up taking forever. **UPDATE** The cooking sherry is in aisle 5 with the vinegars. read more

It's an OK location for the grocery store. I like it because it's right down the street from my house, so it's convenient to get some basics if I need. Their fresh veg selection is kind of poor, along with their meats and fish. However, their pre-packaged goods are all there, so can't complain about that. Service is usually not bad, and people are friendly enough. Not bad for a ho-hum grocer. read more

My wife and I had been using Shoppers pharmacy in Sterling for years without problem. Unfortunately, they closed the pharmacy a few months ago. We asked that our prescriptions be moved to the Giant Food down the street. Our experience has been a nightmare since we started going. Our first time there, we provided our personal and insurance information. On every subsequent visit, the following occurs: Step 1: They initially claim that we are not customers there, and they have no information on us. After some convincing they will actually check their files and realize that we are, in fact, customers. Following this, they will ask for our insurance information because they don't have it on file. At this point, we have provided our insurance to them about 4 times. Twice, we had to go back home to pick up our card. Step 2: Whatever prescription it is that we are trying to pickup has not been filled, and the claim they have no record of the prescription. Fortunately, we bring our old prescription bottles, clearly marked "Giant Pharmacy". Step 3: They will claim that there are no more refills left, and they will need to call our old pharmacy. After explaining to them that our old pharmacy closed, they look up the information on the computer and sometimes realize that there are refills left. Other times, though clearly marked on the last refill, they will still maintain that there aren't any more refills. Step 4: We have our doctor call in a new prescription or convince them that there are refills left. Sometimes this takes multiple calls from the doctor. He is as confused about the problems as we are. They will even say to him that he has not called in the prescription before. Step 5: Complain loudly and sternly and they will sometimes realize their mistake. If not, then we need to get our doctor to call them again. This is ridiculous and would be comical if not for the fact that my wife has a medical condition that requires medication. Just today, my wife went to pick up a necessary refill, which was clearly marked as having one refill left. She went through steps 1 to 5, but had no success getting the refill. This time they called a Rite-Aid down the street to check on the prescription, even when my wife told them that we transferred over from Shoppers. Rite-Aid was confused about this, since they have no records of ever filling any prescriptions for us. Unfortunately she did not tell me about this until later in the day. By the time I heard about it, the pharmacy had already closed. In the past I've usually had success when she has not, but there was nothing I could do. She was left in tears at the latest problem. Obviously, we are taking our business elsewhere. At first I was giving them the benefit of the doubt, since we had just transferred our prescriptions over. Today they went over the line, and could be held liable for denying necessary medication when the prescription is clearly valid. At a minimum I will be reporting these problems to the Virginia Board of Pharmacy. read more

Good location, nicely maintained and stocked, however there are never enough registers open. Its really ridiculous. Theres also shenanigans with the folks who frequent this Giant. Anyways theres now a bunch of self checkout kiosks to alleviate some of the congestion and interactions with fellow shoppers. read more

Normal grocery store. It's difficult to track someone down when you want stuff from the deli. The early morning is best time to go easy parking and quick through the store. But it's dark and you have to wait a few minutes sometimes for a cashier to show up. read more

The pharmacy at this place is horrible. Very irresponsible people working there. They never have our prescriptions ready.

Went in today for a few items. Went for lettuce, and of course grabbed the boxes of organic lettuce, ordered by the farthest freshness date. You'd think it'd be fresh, but when each little clear plastic box I grabbed from the refrigerated display case leaked brown liquid and the leaves stuck to the package, in that rotted way, I had to just walk out and shop someplace else. This proved to me for the very last time, that this Giant is just disgusting. Granted, I almost never shop at Giant for anything other than those items like soda, and other packages items because this is not the first time, but now, NEVER again. This was the last time. Just disgusting. read more

I really enjoy coming to this Giant - just off rt 7 and Drainsville Rd. It's not as large as many of their stores so it's easy to get to know some of the workers - whom I find friendly and eager to help. The customers are usually pleasant as well. read more

Never enough staff, I was stuck in self checkout for 15 mins because there was no staff around. I finally found the guy lounging around in the back with his phone. I asked him a question and he ignores me, well I was done at that point and just walked out leaving all my products in the lane. Also got stalked by an Indian manager around the store about a year back. You can wear suits on the weekdays but g forbid you wear any gym attire. The Indian manager here profiled and constantly follow and harassed throughout the store and said "You need to check your bag at the front, company policy" Since when? Never heard of women checking in their purses ever at a supermarket. And isn't this something you hire a security guard for? and the reason why you have cameras throughout the store? There was almost no shoppers in the store and if I need help I would ask for it. Profiling is never ok. The prices here are also overpriced and their produce is spoiling, go to the Shopper's at the next door strip mall and save some cash and some embarrassment. If you really want to shop at a Giant, try the one at Cascades Marketplace, great service. read more

No self check-out and never enough staff. There is never anyone available to help you find what you're looking for. There are never enough cashiers. The check-out experience is horrible. read more

This review is strictly for the meat department. Emad is fantastic!!!! He knows exactly what he is talking about when it comes to different cuts of meat. He always offers to help before you have to even ask for it. Truly the highest form of great customer service. I love this store. read more

Change in management. I have not shopped this store in quite sometime but just recently return to see no long lines and helpful employees. Produce fresh and great variety. Will return as a regular customer. Thanks giant for stepping this store up. read more