Brought in 2 bikes for a tune up, new grips, new chain, new brakes, and a few other things. Bikes were both about 10 years old and needed it. The owner John was very nice, made a few suggestions, and all in all did a great job on our bikes. Also fixed the gears so they move and switch like new. The bikes are like brand new right now. Bikes have become quite expensive over the years , the average good bike being from 500 to 1000 dollars! So mine are here to stay. Will bring them back again if anything needs to be done. So far so good. thanks John.... read more

I came in with a buddy with two broken bikes and no knowledge on how to fix them. John helped give us some pointers and was all around VERY helpful and knowledgeable. With his help, we were able to get our bikes up and running within a few hours, which otherwise would have taken us much longer. I couldn't recommend this place enough. read more

Giant Reno Sparks - Bikes Near Me - Sparks, Nevada

The staff here is very friendly and knowledgeable. I take my bike in occasionally to have services done and they're always super helpful

From start to finish, Giant Bicycles Reno-Sparks, on Disc Drive, proved to be a Five Star Full Service Bicycle store. Manager John was incredible. From helping me find the right Giant Mountain Bike, putting on the kick stand, adding slime to the tires, adding the front and rear head lights, water bottle cage, bike pump holder and adding an extra bike tube to the fix it kit bag...and then if that wasn't enough, for a nominal fee, delivered the new Mountain Bike to Lemmon Valley. This sleek mountain bike was a birthday gift from the family, for a very lucky 17 year old. This is a local and reputable bike store. I had a great bike shopping experience, that I know I will go to look for a bike, for myself in Spring. Thank you again to Manager John, for going the extra mile with Outstanding Customer Service. I will always recommend Giant Bicycles Reno-Sparks.... off Disc Drive. Julie A read more

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John was incredibly helpful and took the time to inspect and explain everything we needed to replace on our mountain bikes. He was unbiased and honest with his advice; can't recommend this shop enough! read more

Came in to look at some bikes and met John. Awesome guy and very knowledgeable of bikes in general. Bought the Trance X and couldn't be more happier. Set the bike up for me and I was ready to go. Can tell these guys are passionate about cycling in general. Go see these guys! read more

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I called 10 bike shops before I found John at Giant Reno-Sparks. He was by far the most knowledgable, patient, and accommodating sales person. I will always go to him to find my family's bikes. He exceeded all my expectations. Great value and products. read more

Great store very informative great service we were very pleased with our purchase of and ebike here

Guys are very knowledgeable. John helped with explaining differences of tire/ tube selection for mtbs..spent a good amount of time with us. read more

Every time I go here I always get friendly service and good advise. I would definitely recommend this place. Prices are very fair when I compared them. And the service is always spot on. read more

I purchased a bike from this store Aug 2023 after shopping around at other bike shops. Although this shop is the furthest from my home (35 min) I found Jeremy & John to be very know, friendly, not pushy and willing to take time to talk to me, explain things, and really want to know my needs. Ok, now it's been almost a year and I have called upon these two via phone to ask questions, ask for a box to ship my bike etc and each time they've followed thru and seemed HAPOY to help me! I live my bike and I LIVE this shop! Drive the distance as I'm sure you'll love them too! read more

About 6 months ago, during the off-season, I purchased a "trailer" for my two small dogs to ride in once I got a bicycle. Fast forward to April and I purchase a bike got home only to see that the setup of the rear axle looked nothing like the instructions. A friend of mine suggested loading my bike into the back of my Jeep and taking it to a bike shop. Instead of doing that, I took a picture and the coupler to Giant Reno Sparks to ask if they could help out. The bike mechanic there looked at the picture and the coupler, knowing exactly what to do, he showed me how to do it! I wasn't expecting this!! He pulled another bicycle out of the backroom so he could completely walk me through the process! When I got home, I have now installed the coupler and hooked up the little trailer, taking it for a short test ride. No dogs in it yet as I want to make sure I am comfortable it before I put my furry kids in it. I figured I would spend probably $60-$100 to get the coupler installed. I had to ask if I could pay him and I was told, I could leave a tip in the jar! AND I did!! Thank you Giant! WOW!! read more

Giant Reno Sparks - Thank you Giant for the education today! - Bikes Near Me - Sparks, Nevada

Brought in my front tire after a significant puncture on a recent road ride. The guys that helped me were so accommodating and their suggestions for a new tire were based on what they learned about my bike and my riding habits. They didn't jump to solutions without discovering what mattered to me. Appreciate that approach and it's how all service and sales should be done. I'll be a loyal customer from now on. read more

I was in town seeing family and called the day before my trip to see if they had the bike I wanted in stock, not only was it in stock but they put it on hold for me for 24 hours. When I got to the shop I was greeted right away they pulled the bike out got it all inspected and tightened up. We took it out behind the shop and I tested it out I was in and out in 20 minutes. Super clean and they had sanitizer and masks on it was a very pleasant experience and if I need another bike I will definitely get it from this shop on my next trip out there. read more

Giant Reno Sparks - Giant Talon 4 - Bikes Near Me - Sparks, Nevada

Great selection of Giant Bikes. Bought mine and my wife's e-bikes there. Friendly and helpful customer service.

It sure is nice to have a bike shop back in sparks, and even better five minutes from my house. Located in the old scolari's strip mall on disc dr , there is plenty of parking. They carry Giant brand bikes, road bikes, mtn bikes and kids bikes. They have a good selection of bikes as well as parts. They have a full service repair shop, from flat repair to full blown tune up. I brought my recumbent in because i was slowly losing air in the back tire , and i could not find the leak. They diagnosed it as a leaky valve , fixed it and did not even charge me. Pretty cool. Since then i brought my bike in for a full tune up and they replaced the cluster gears. The bike rides so smooth, shifts so smoothly and effortlessly. Thank you. read more

Giant Reno Sparks - Store - Bikes Near Me - Sparks, Nevada

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They were welcoming and willing to help! I recently drop my bike off at another bike shop for 2 days and left with a bike a couldn't ride. Went to Giant told them my issue and has a quick solution to my problem. Appreciate it guys! I will definitely return. read more

Bought a bicycle from them last weekend and very happy with the bike and the people at this store

The Staff is Extremely Knowledgeable Friendly and Professional, Not to Mention Excellent Bikes! read more

I took my bike in for a tune-up and some new tires, and it rides better now than when I bought it.

It was my 1st time in this establishment. I needed an inner tube, and they made it happen with installation that put me back on the road. The price was very reasonable with great customer service. Sean was great and made me feel valued with quick and great customer service! I will definitely be back for any future bike needs. read more

So because the big boss was there when me and my husband was there the guy that helped us out was acting all weird and trying to show off more for the big guy than he was trying to help out your friendly sparks riders. And after all that nonsense he decides to act bigger by charging us an arm and a leg for something we always got. If that impresses your big boss than your boss is an ass! Won't be back again! read more

Walked in to ask a question on my bike and I get insulted. I wouldn't recommend this racist place at all! I got treated wrong here because of the color of my skin! These white guys are racist! I'm dropping my money on a Trek! read more

I would recommend this place to all my friends and family. they helped my wife and I with our seats . Spent as much time as we needed explaining and helping us . super nice and very professional. Rock solid company. read more

I just ordered my new mountain bike. I've been debating this since my Trek tried to kill me in October. It should arrive on Wednesday. After riding Treks since I was 14, I'm so excited to give Giant Bikes a try! Sean at my locally owned Giant dealer was AWESOME. I feel wonderful to be doing business with people like him. Buy (with cash if possible) from small businesses and fund OUR community directly. If all works out, my kids next bikes will be Giant Bikes. read more

Giant Reno Sparks - Bikes Near Me - Sparks, Nevada

My husband has been doing research on bikes now for a couple months and when he found out there was a giant store down the street from our house he decided to check it out. Sean has been helping him the entire time and helped him find the bike he has been wanting. Sean was patient, helpful, and had great knowledge about the bike my husband wanted. He told him they can order the bike and then put it together at their shop. We ordered the bike online Monday morning and Sean called me Wednesday evening to let me know the bike was delivered and already put together even though he would be the only person working that day he still had it done. Would recommend this shop to anyone looking for a mountain bike. When he went to pick up the bike they went over the bike profusely with my husband and helped get it fit for my husbands weight. We really appreciate it Sean! read more

Don't come ready to spend $2600 at 4:45. They are closed, even tho the sign says 5:00. Too bad. I'll order from the store in Reno. It will be worth the wait. read more

We were in the market for a new mtn bike for our son since he grew 6" in a year but were having a hard time finding a quality one thanks to the Rona. We walked into Giant and John spent a great deal of time going over a few good options with my son. They were out of stock but were expecting a shipment the next week. The day they arrived John called us for my son to try it out. Once again John spent a great deal of time explaining how to customize the bikes features and get the most out of the bike. We highly recommend this small business. read more

Great guys at this shop. Very helpful and friendly. John was able to help me with my knee scooter until I'm able to get up and ride again. It was my only means of getting around and he dropped everything he was doing to help. Only place I will take my bike going forward. R.K. (The owner) introduced himself and was also very friendly. What a great bike shop in our neighborhood. Don't even think about driving to Reno when this is so close in Sparks. A big Thank You to "Giant". read more

I took my son in for a new bike for his birthday. Every person I spoke with was very knowledgeable and pleasant to deal with. They took the time to make sure the bicycle was a good fit for my son. It was a very easy and fun purchase to make and my son is loving his new bike! read more

I walked in with two flat tires (and come to find out a bent rim) on my DH bike and even though they were already busy they got Sean got right to work on my bike. He educated me since Im new to mountain biking and gave me a tubeless setup. The service was amazing and all the guys there were really nice and helpful. It's a really comfortable and inviting shop, can't recommend it enough if your looking for a bike shop with quality people that have a good work ethic. read more

Wow, zero customer service skills from the owner! The website would have you believe that this is a friendly, welcoming bike store....couldn't be more wrong. I wouldn't recommend this store to anyone looking for a new bike or accessories. You'd think that a small business would go out of their way to earn your business, not here. I would rather drive over the hill to buy a bicycle than ever walk back into this store. I wonder if this store is how all Giant bike stores operate? Guess I'll let corporate Giant know as well, maybe they care how potential customers are treated? One star, because zero isn't an option. read more

Just bought my Talon 29er from this place and I can say that the treatment I received was top notch. Everyone knows their stuff and they helped me out with more than a few things and they answered all of my concerns very readily. I went in on two separate occasions and the service was excellent both time. Thanks! read more

I have used this bike shop for the past year and they have helped me from when I first walked in with a dream of joining the high-school mountain biking team through my first year of competitive racing. They fit me to a bike I have been very happy with without up selling me but still making sure I had quality parts. They have helped explain how my bike works and how to maintain it when I brought it in for service and the first year of labor after buying the bike was free. They are very nice and friendly and have a very clean and professional store. read more

They went out of their way to help my team of cyclist and I who are traveling cross country when we stopped in Sparks. Best bike shop we have been to yet! read more

Amazing service by Alex and Jim, in particular. These guys love bikes and are passionate about empowering others to maximize their use and joy of bikes. They fixed my chain and gears and got my bike in great shape again. An honest and kind bike mechanic is worth their weight in gold. Thank you, giant Reno sparks!! read more

Outstanding service and bike shop. John and Sean were friendly and very helpful. Definitely check out this shop!

Drove up from the Bay Area to get my bike from this shop. Could not have been a better experience. Extremely helpful and knowledgable staff that took extra time to answer all my questions and show me the details of my new ride. Highly recommended. read more

The guys here helped me a ton with advice and getting the additional gear I'd need when I went to pick up my online bike order! They spent over an hour on me. They also provided an alternate route home for me which saved me some difficult uphill biking and gave me some nice scenery! I greatly appreciate all the help and advice!! :) read more

Hands down friendly and professional. Finally a real shop dedicated to Giant bikes in Reno! The shop looks very well organized and has an upstairs balcony show room, as well as the main lobby. Inventory is clean and plentiful. There are nice selection bikes, tools, and accessories. Items are displayed in sections around the shop to avoid confusion. Excellent and highly recommended. read more