If I could give a no star review, by all means, I would. I am absolutely disgusted by the fact that…read morenot only he took the job I needed done and BACKED OUT after 2 days (6 hours worth of work), but also the fact that he solely chose to only deal with my husband regarding the job. I called countless times, texted, etc with no reply from this plumber. Yet, when my husband called or texted his response was nearly immediate. That shows me this man thinks nothing more than that a woman is inferior to a man, which is an incredibly poor business quality and chauvinistic. When he came to refund the rest of my material deposit after cancelling the job he agreed to, he would not even make eye contact with myself (a female), rather he chose to direct all conversation to my husband. This was highly unappreciated as an educated woman, or a woman period for that matter. This plumber will not receive a pleasant review from me to ANYONE. I am not happy with the way he conducts business nor the fact that he is not a man of his word to finish a job he agreed to. If he thought it was too much work and too big a job, all he had to do was originally deny the job. Instead, we were led on to believe he was going to complete it for us and 2 days later, left incredibly upset by his lack of completion. The original timeline given for our project was 2 days. That 2 days turned into 4 days, which we were okay with due to circumstances regarding COVID. Those 4 days then turned into a 'few weeks' scenario which was ultimately unacceptable. Even after he tried 'cutting corners' on our job by not wanting to complete every item on the original list of needs, we agreed to his way and it ultimately led to him cancelling the job. As previously stated, he will NEVER touch another piece of my plumbing or electrical nor receive a recommendation from us. We are highly disappointed in him after we hired him based on a good review from my husband's family.

I had an electrical issue in our motorhome. I called a few other electricians and they would not…read moreeven come out to take a look at it for me. When I called Crim, he not only said he was willing to come out and look but he would do it the next day for me. He looked at the problem and was honest enough to tell me that it was not as bad as the RV tech had told me it would be. Expecting a thousand dollar job, Crim had it all fixed in a few hours and charged me way less than expected. I will definitely use them again without hesitation and I recommend you give them a call as well. Fast service, fair prices and friendly.

PIAB what a great company to deal with. We were in a panic last night as our toilet had broken…read more Called them around 8:30 and they gave me pricing details and a confirmed time off between 8 & 10 this morning. Great communication by text and email and a great company to work with.

UPDATE 10/14/2025: This company sabotaged my google reviews for my small business in retaliation…read morefor my honest review. I am in the process of disputing the review. This company used to be cove creek plumbing. They rebranded to hide their hideous and dishonest reputation. These people put a septic tank and pump tank beside my spring, destroying the water source for both my cabins. Everything they did had to be redone, costing me more than 60,000.00 in repairs. I surf them, and they had the nerve to counter sue me. Avoid these plumbers. Try pipeline plumbing. They are the ones who cleaned to the mess david sanders made.

The builder of our rental property in Marysville, TN, Pistol Creek Builders, installed the AC…read moreincorrectly. The air intake vent was too small and collapsed. We had Veracity Services fix the tricky situation while staying within the warranty. Frank, the owner, was patient, and his expertise showed. I plan to contact the builder to replace the AC vent.

Our upstairs a/c bit the dust after 21 years of service, and was covered under our home warranty…read morewith Veracity as the service provider. Our service tech was Mr. Fadel Shamaly. This young man is one of the most responsive and communicative people that my wife and I have had the pleasure of dealing with. Ever. There was an issue within the home warranty company and from start to finish, he knew exactly what was happening and stayed completely on top of things. When the warranty issue was resolved, he immediately took action and was able to get in extremely quickly to replace our unit and serviced the downstairs unit. The work was done quickly and efficiently, and we have air before it starts getting hot out. We would recommend Fadel and Veracity to anyone needing a/c services. Top notch communication and service.

DONT USE THEIR SERVICES! BEWARE! We wanted to leave a…read morefollow-up after speaking directly with the owner! Before any work began, the service manager did NOT explain the hourly rate or pricing structure although they claim their calls are recorded, we requested for them to listen back on their recordings to show we were not explained their high pricing. Had we been told that two employees would be billed at $150 per hour each (a combined $300 per hour which is insane for this type of job), we would have stopped the job and discussed other options before proceeding ESPECIALLY because the one was shadowing and learning still. Scott had to constantly walk him through how to do what they were doing. This project was simply converting one kitchen sink drain to accommodate two sinks. The vanity and sink faucets were already built! All they had to do was convert the pipes below the sinks. The plumbers did not need to work in the crawl space during the installation. They snug the sink so tight on the vanity that the top drawer will not open or close!!! THE WORK TOOK THEM 10 HOURS TO COMPLETE as the crew also took a lunch break and tried to charge their time for it making it a 12 hour job and we had to talk them down those 2 extra hours (one hour lunch per each man). From our perspective, this was work that could have been completed by one experienced plumber in MAYBE a half day TOPS (4 hours not 10!), and we were never given the opportunity to approve or decline having a second person billed at full rate. They said our job was the only one they had for the day so we felt as though they tried to milk every hour possible and were in no rush to complete it in a timely manner. After leaving our original review, the owner called us. He stated that "Scott is a good guy and well worth the $300 an hour," but also said there was nothing he was willing to do to resolve our concerns. Despite later stating publicly that adjustments were made to our invoice, the only adjustment discussed was to acknowledge the job took closer to 10 hours rather than 12. No meaningful resolution or reimbursement was offered. There was not other time spent on other projects although the owner claimed this as well other than helping to turn faucets on for my husband while he was in the crawlspace to see if there were any leaks before they wrapped up and left for the day. I wouldn't call that helping fix other issues in the home. I also didn't know we had to fund every little item spent at the store such as plumbers putty. We were not offered to keep the items they claimed to have charged us on our dime. What disappoints us most is not simply the cost--it's the lack of transparency before the work started and the unwillingness to take responsibility afterward. They demanded we paid before they left that day even though we did not want to pay without discussing with a manager on the $300 an hour charge first. We felt that was unfair and too costly for what has just transpired. We believe customers deserve to know exactly how they will be billed before authorizing a job, especially when multiple employees are being charged at full hourly rates. We asked for a manager to call us and it took them over 2 weeks to call us back just to say basically too bad so sad. Based on our experience, we cannot recommend BK Plumbing. We encourage anyone considering ANYONE else to call.

Scott and helper did a great job fixing the leak in my tub/shower unit. My place was clean after…read morework complete and everything works great. All of the guys were professional and I will definitely be using them again. Good people.

Quality Plumbing, Heating, Cooling & Electrical is a long-standing home services company…read moreheadquartered at 405 Donovans Ln, Kodak, TN 37764. Established in 1985, they provide HVAC, plumbing, and electrical solutions to residential and commercial customers across East Tennessee, including Kodak, Knoxville, Sevierville, and Morristown. Yesterday our AC quit, hubby called Quality and they were prompt, and took care of our problem asap, had the part on the truck. Bing bam boom done, yeah!!! My fur babies will be cool! I would recommend!!!

They charged me $906.09 to fix what they did wrong. Do not use them; they do not do quality work,…read morethey do not stand behind their work, and they rip off the locals. They did a very poor install, and when it failed, they charged me over $900 to correct the work that they did not do right. Every time they talk to me, all I get are excuses for why they are not at fault when it is clear it was their installers who did a poor job. I am suing them. The installers did not replace the metal support straps that hold the ductwork and junction box attached to the floor joists, and it all fell down onto the ground, after it had been in place with no problems for over 25 years. All because they did not replace the metal support brackets.

My garbage disposal started leaking bad so I was put in contact with Plumb Rite through American…read moreHome Shield. They could get me in the following day but no big deal since it wasn't all that urgent. The following day JEFF showed up, figured out we needed a new garbage disposal and I believe he got everything done in under 10 minutes. JEFF was professional, friendly and got the job done in NASCAR pit crew speed. Need a plumber? Call Plumb Rite!

Great service and expertise in installation of 2 modern toilets and troubleshooting on a pipe issue.read more

I have used this company since 2003 and would not think of using another electric company. They are…read moreprompt, efficient, and friendly as well. My last issue was addressed and fixed within just a few hours of first phone call. Thank you, Lloyd's Electric!

Victor came to our home 6/4/2025 to look over the light installation project in both bathrooms. He…read moresent the proposal 2 days later for our review & signature. We made 1 change to the scope of the work. Victor told us via email that he would price the exhaust fan/light combo and get back with us. By 6/23 I had not heard back so I sent an email to Victor asking for a status but did not receive a response. I also called Lloyd's the next day to ask for a status and was told that they are really busy and a message will be left for Victor. Unfortunately, no response was received. On Friday 8/15 I called Lloyd's and spoke with Steve in Sales. I explained that we have simplified the project and have purchased the lighting we would like to have installed. I told Steve that we want to use Lloyd's because of the good work they have done previously. Steve told me that he would talk to Victor on Tuesday 8/19 and would get back to me. After not hearing back from Steve by Wednesday 8/20, I called and left a message for Steve. I explained that we received a quote from another company but it was too high and I'm interested in working with Lloyd's. I did not hear back from Steve and am very disappointed at being ghosted by Lloyd's Electric. I will work with a new Vendor for the work to be done. I do NOT recommend Lloyd's Electric.