I've trusted Stan at Gig Harbor Auto Body with my family's vehicles for 15 years, and he never fails to impress. From my cars to my wife's and those of our six kids, Stan and his team have handled every repair with unmatched honesty, clear quotes, and top-notch workmanship. When he fixes a car, it stays fixed--no callbacks, no issues, just quality. Most recently, I brought my Nissan Leaf in for an early morning appointment to replace four stolen emblems. Stan personally inspected the car, got right to work, and had it done in no time. His efficiency was remarkable, but what truly sets him apart is his genuine care for his customers. Stan's warm conversation and sincere interest make every visit a pleasure. If you want your repair done right the first time, Gig Harbor Auto Body is the place to go. Stan's expertise, integrity, and dedication have earned my complete trust, and I'll keep coming back for years to come. Highly recommend! read more

We had a very positive experience - I had caused a serious amount of damage to my 2018 Subaru Outback - I got an estimate and was ok'd by my insurance - it took awhile but there was a lot of piecing together and time consuming work- they were very responsive to my inquiries and never promised anything they couldn't deliver. When it was finished - they called and when I arrived it was ready - not just done but cleaned interiorly smelling fresh and ready to drive. Stan was very accommodating and was very honest in his assessment . Anytime your car is tied up it is difficult - but when working in coordination it goes much smoother - and that was my experience - after a week there have been no adjustments needed or discoveries made . It drives like the day I bought it . read more

I am so happy with the work they did on my car. I brought in an older model Honda FIT in need of cosmetic fixes. I could've lived with the imperfections, but the car has low miles, was inherited from my mom, and might last us forever, so I wanted the exterior to do justice to the wonderful little thing. Gig Harbor Auto Body did not disappoint. They were fast and thorough, and I felt very confident in their knowledge and experience. Their quote was fair, they were not pushy, and they provided exactly what they'd promised. They even helped me source an obscure missing part - a rear headrest which I have had a very hard time finding. For comparison, I got a quote from a shop in Port Orchard and it came back at twice the cost of GHAB, and in order to do the quote, they simply came out and took a few cell phone photos of the car. It was a far cry from the comprehensive hands-on assessment of the damage that GHAB performed. I would definitely use Gig Harbor Auto Body again for any of our cars. read more

My experience couldn't have been better! Had a small bender in my truck that they took care of quickly and perfectly. Very thankful for their help. read more

If I could give this company 0 stars I would. They have been pushing back my car for 14 months! I got into my accident back in May 2022 my insurance recommended this company since they are on the preferred list and they had me wait until December to even take my car into the shop due to "parts over seas." My father has called this place countless times and every time the receptionist claims the owner or the mechanic will call us back but that has NEVER HAPPENED. Update: it is July 28th 2023 and my car is finally in my possession! They returned it completely filthy with a bunch of junk left inside (random car parts from other cars, snack garbage), there was also a bunch of tree sap all over my car that ruined its paint and I now have little blue/black spots of where the sap was. DO NOT GO HERE IT WAS A COMPLETE NIGHTMARE. You will be COMPLETELY ignored until the day before you get your car back. read more

Okay here we go. The insurance estimate said the repairs should take 3 days. It took a month. The people are nice but they just don't tell you the truth. It was one excuse after another and they never reached out to us so we had to continuously call for status updates. I'm happy with the repair but the paint doesn't come close to matching. It's pretty pathetic after all the time it required and I would never recommend getting body work done here. It was a horrible experience. read more

Gig Harbor Auto Body installed a driver's side mirror on my 2019 Honda Insight in less that an hour. I didn't have to wait to get an appointment, they just said to bring it in. Unusual considering they were scheduling auto body work into April. Price charged was very reasonable. read more

I usually don't write these but my experience with this shop changed my mind. First of all the place is a mess, cars parked all around there is hardly any place to park. The communication after the first look was nonexistent and I had to call to check on next steps. Once communication was finally established, I was never called again as they never reached out. Then came the lies. I was told my parts were on order which turns out they were not....of course I had to initiate the call. Then came the big lie. I was told the parts were in paint when they were not, which finally told me this place is a not an honest shop. I recommend using anybody else. read more

I've used GH Auto Body 4 times now. Mostly smaller dings and bashed bumpers. They've always been very efficient and honest. Their work is outstanding as far as I'm concerned. They'll go out of their way to save you some money on a job and let you know if there are options. read more

They fixed our car per insurance and replaced parts with the wrong model. The end result was over $900 to remove and replace those parts. I have made several attempts to talk with anyone to get this resolved with no response. These parts were front end suspension, critical to the cars performance. read more

This is the worst experience I've ever had with service to a car. I had a scratch to the side of my fairly new SUV as well as a couple of dings. So, my insurance company sent me here to get it fixed. It's taken about 3 months and I've had my car back to them 7-8 times to redo the paint job etc. First couple of times was because they couldn't get the color right. Then it was overspray of clear coat leaving haze on the surface in areas that was never meant to be painted - like inside of door trim, on windows, roof and even my front fender! The supervisor Chris is super nice but didn't bother writing anything down when I showed it to him. That issue came up when they told me I never showed them what I was unhappy with. I had showed it to Chris directly. It ended up after repeatedly turning in my car, that I taped up all the areas with masking tape and gave it back to them one final time. One night I went one night to pick up the car after hours and was told by an employee that the owner simply don't allow them enough time to do a good job. Today I had my car detailed by an excellent place in Gig Harbor and the owner found some more issues caused by the paint shop included more haze and sprinkler stains on the right side. I took it back to show it to the owner of the paint shop. He hand buffed it away in a few minutes. Overall; they are super sloppy in their work and they don't check the cars before returning it to the owner. read more

I took my car here twice because my insurance company told me that they were on the preferred list. They did a good job. I got my car within a week. They are pretty down to earth and old school in terms of how things are done. I did not have a problem with that. It reminded me of how things were done before technology. read more

Gig Harbor Auto Body was great! The estimate they quoted to fix the dent in my Mercedes rear bumper was very reasonable, and was the final cost of the repair. They told me it would take 3 to 4 days to fix the dent; it took three, and it was impossible to tell where the dent had been. They were timely, professional and friendly. read more